The Customer Care Specialist manages customer care escalations and works with the sales team to resolve issues daily. They also handle address exception reports and coordinate with various functional areas to ensure customer problems are resolved.
Remote Support Jobs in United States (5,839)
Remote in = United States
Job category = Support
The Customer Care Specialist manages customer care escalations, monitors email workflows, and collaborates with the sales team and providers to resolve issues. They are responsible for addressing address exception reports and ensuring all customer problems are resolved through system databases and appropriate communication.
The Customer Care Specialist manages customer care escalations, monitors workflow, and coordinates with the sales team and providers to resolve issues. They are responsible for handling billing claim responses and ensuring all customer problems are addressed and resolved in system databases.
The Customer Support Specialist will manage front-line support tickets, investigate technical issues using backend logs, and escalate complex problems to the engineering team. They will also focus on improving internal processes, documentation, and self-serve tooling based on recurring customer feedback.
The specialist is responsible for evaluating property titles and ensuring the accuracy of title production for various real estate transactions. They also provide administrative support and customer service to field escrow offices and external clients.
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Remote Customer Service Representative – Travel
Hallford Travels
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Full Time
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5 Weeks Ago
Hallford Travels
The representative will assist clients with travel inquiries, coordinate arrangements, and guide them through the planning process. They are also responsible for maintaining accurate booking records and communicating with travel suppliers.
The Technical Support Associate will diagnose and troubleshoot HVAC/R systems, refrigeration, and energy-saving technologies for customers and vendors. They are responsible for tracking issues to resolution, documenting technical knowledge, and providing training on systems and processes.
Client Services Assistant
Zenith American Solutions
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Full Time
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5 Weeks Ago
Zenith American Solutions
The Client Services Assistant provides administrative support including fund administration, board meeting coordination, and data collection for audits. They are responsible for creating reports, managing correspondence, and handling financial documentation such as invoices and filings.
The Director of Technical Support Engineering will define and scale the Tier 3 support function to ensure platform reliability and enterprise growth. This role involves leading cross-functional initiatives, managing complex customer escalations, and partnering with Engineering and Product teams to improve system-wide performance.
Provide quick and friendly support to subscribers via email, chat, and phone while troubleshooting technical issues. Maintain customer accounts and collaborate with the team to meet department goals and improve the viewer experience.
Associate Director, Cardiovascular Accounts & Customer Engagement - Seattle, WA
Bristol Myers Squibb
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Full Time
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5 Weeks Ago
Bristol Myers Squibb
The Associate Director will manage cardiovascular accounts by delivering value-based messaging and clinical tools to population health decision-makers and C-suite individuals. They will also collaborate cross-functionally to support strategic initiatives, KOL development, and ensure compliance with organizational policies.
Client Support Specialist (Bilingual, French or Spanish)
Infomedia
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Full Time
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5 Weeks Ago
Infomedia
The specialist will act as a trusted partner to customers, managing relationships and driving product adoption while creating knowledge enablement content. They will also collaborate cross-functionally to improve customer workflows and monitor key performance indicators to ensure high-quality support.
Provide efficient technical assistance for packaging equipment operations and facilitate performance improvements for customers. Responsibilities include troubleshooting machinery, conducting equipment audits, assisting with installations, and training customers on proper maintenance.
The CSR will provide prompt support to health plan members regarding transportation services and supplemental programs. They are responsible for managing inbound inquiries while maintaining high productivity and quality standards.
Call Center Agent - Travel Benefits
Conduent Business Services, LLC
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Full Time
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5 Weeks Ago
Conduent Business Services, LLC
The agent is responsible for managing inbound calls and assisting travelers by utilizing multiple systems and tools. They must also handle emails, process requests, and collaborate with the team on various projects.
The Issue Resolution Coordinator is responsible for writing accurate estimates and addressing issues to support timely claim resolution. They must apply strong analytical skills to ensure fair outcomes while supporting processes that restore communities.
Handle inbound customer calls and emails with empathy to resolve issues and provide proactive solutions. Document interactions accurately and participate in special projects while maintaining a professional demeanor.
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Strategic Customer Representative - Wastewater projects
Sunbelt Rentals, Inc.
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Full Time
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5 Weeks Ago
Sunbelt Rentals, Inc.
The Strategic Customer Representative is responsible for increasing market share within select corporate accounts and high-profile job sites. They will manage the corporate accounts office and serve as a mentor and liaison to coordinate sales strategies across regional teams.
The agent is responsible for managing inbound calls and processing requests while utilizing multiple systems to assist travelers. They will also handle email inquiries, de-escalate challenging calls, and collaborate with the team on various projects.
Remote Spanish-Speaking BCBA (1099), Full Admin Support & Autonomy – Georgia Based
Tellos, inc
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Full Time
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5 Weeks Ago
Tellos, inc
The BCBA will conduct comprehensive assessments, develop individualized ABA treatment plans, and supervise RBTs to ensure high-quality care. They will also manage their own caseloads with administrative support for billing, scheduling, and insurance requirements.
V105 - Legal Assistant | Legal Support Coordinator & Intake Assistant
Job Duck
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Full Time
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5 Weeks Ago
Job Duck
The Legal Assistant will support a legal team by managing administrative tasks, maintaining calendars, and drafting legal correspondence. They will also serve as a primary point of contact for clients, guiding them through processes and ensuring case documentation is organized.
The Member Support Representative provides live support for incoming member calls regarding services, eligibility, and benefits. They are responsible for documenting interactions, assisting with appointment scheduling, and troubleshooting platform or account issues.
Administrative Support- Call Center, Hicksville, Long Island, New York, Full Time, Days, Offsite
Mount Sinai Health System
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Full Time
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5 Weeks Ago
Mount Sinai Health System
The role involves performing secretarial and general office support tasks such as word processing, typing, and telephone reception. Additionally, the incumbent is responsible for mail distribution and maintaining accurate records and files for the assigned department.
The representative will manage incoming customer inquiries via phone, email, and chat while maintaining accurate records and documentation. They are responsible for resolving customer complaints, providing product information, and meeting departmental performance goals.
Remote Solar Service Specialist (Technical + Customer Support)
Exact Solar
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Full Time
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5 Weeks Ago
Exact Solar
The role involves performing remote diagnostics and troubleshooting for solar PV systems while providing technical support to customers and field technicians. Additionally, the specialist will manage service requests, coordinate warranty claims, and ensure accurate documentation and quality control for all service cases.
FCM - Director of Emergency Customer Care - Remote, USA
Flight Centre
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Full Time
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5 Weeks Ago
Flight Centre
The Director of Emergency Customer Care provides strategic leadership for after-hours and emergency travel operations to ensure exceptional support and traveler safety. This role oversees operational performance, manages team development, and acts as a senior escalation point during critical disruptions.
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Customer Service Representative (Call Center) Temporary Contract 20 APPLICANTS
BDR Solutions LLC
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Full Time
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5 Weeks Ago
BDR Solutions LLC
The role involves coordinating care for Veterans by scheduling medical and dental appointments through outreach and managing patient records. Responsibilities also include handling inbound and outbound calls while maintaining strict patient confidentiality and meeting productivity metrics.
Luxury Travel Consultant – Client Services (Remote)
Consultwithtray
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Full Time
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5 Weeks Ago
Consultwithtray
Provide professional support to clients regarding luxury travel reservations, itinerary updates, and special accommodations. Maintain accurate client records and resolve inquiries using a solutions-focused approach.
Contact Center Support Rep (USPFS) - Day shift Monday - Fri 8:00am -8:00pm Saturdays 8:00am - 4:30pm
GXO Logistics
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Full Time
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5 Weeks Ago
GXO Logistics
The representative will respond to inbound customer inquiries via phone, email, and chat while managing order entry and database updates. They are also responsible for upselling and cross-selling products to customers while resolving their issues.
Senior Member Services Representative
Connexus Credit Union
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Full Time
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5 Weeks Ago
Connexus Credit Union
The role involves providing exceptional service to members by assisting with financial transactions, resolving inquiries, and promoting credit union products. Additionally, the representative will mentor new staff, ensure compliance with federal guidelines, and protect credit union assets through fraud prevention.
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