Contact Center Ride Success Agent - Fully Remote

Associate Technical Support Analyst - Drive Service

The analyst provides primary technical support to customers by responding to inquiries via phone, email, and chat. They are responsible for troubleshooting software issues, documenting case logs, and escalating complex problems to ensure timely resolution.

Field Operations Support Associate

The Field Operations Support Associate travels to retail locations to conduct ESL conversion readiness surveys and document component requirements. They also assist with operational support, including data entry, reporting, and troubleshooting technical or process-related issues.

Staff Relations Support Manager - Temporary

The Staff Relations Support Manager will conduct workplace investigations, facilitate interviews, and manage case documentation within the EthicsPoint system. They will also provide support to operations, ensure policy compliance, and handle employee inquiries with professionalism and discretion.

Clinical Service Desk-Helpdesk-REMOTE-US

The agent will handle inbound calls from healthcare customers to resolve clinical application issues and document incidents in a 24/7 call center environment. Responsibilities include tracking, escalating, and driving the resolution of technical incidents while maintaining high standards of service.

Home-Based Client Services Representative

The representative will manage warm leads by conducting conversations with clients interested in financial-protection options. They are responsible for explaining benefit options, assisting with enrollment, and maintaining a consistent follow-up rhythm.

Insurance Service Representative - Work From Home

The representative will handle warm leads by explaining financial-protection options and assisting clients with the enrollment process. They are also responsible for maintaining a consistent follow-up rhythm and participating in coaching sessions.

Coverage Support Representative - Remote

The representative will manage warm leads by conducting conversations with clients interested in financial-protection options. They are responsible for explaining benefit options, assisting with client enrollment, and maintaining a consistent follow-up rhythm.

Part-Time Member Services Associate - Work From Home

The associate will handle warm leads by explaining financial-protection benefit options to clients. They are responsible for helping clients enroll in suitable plans and maintaining a consistent follow-up rhythm.

Policyholder Support Specialist - Work From Home

The specialist will conduct remote conversations with warm leads to explain financial-protection options. They are responsible for helping clients enroll in suitable plans and maintaining a consistent follow-up rhythm.

Remote Member Support Advisor

The advisor will conduct conversations with warm leads to explain financial protection options and assist clients with enrollment. They are expected to maintain a consistent follow-up rhythm and meet activity and result targets.

Client Services Representative

The representative is responsible for providing customer service by managing inquiries, processing orders, and resolving product or service complaints. They also maintain accurate documentation, manage test results, and coordinate product retrieval processes.

Director/Sr. Director, Patient Support Programs

The Director/Sr. Director is responsible for the strategic design, implementation, and management of manufacturer-sponsored patient support and affordability programs. This role oversees vendor relationships, ensures compliance with regulatory standards, and aligns program activities with brand strategy and the payer landscape.

Senior Customer Engagement Specialist

The Senior Customer Engagement Specialist will provide proactive, high-quality support to North American customers to ensure effective platform adoption and value realization. They will also act as a senior point of support for complex queries, contribute to process improvements, and collaborate with internal teams to drive customer success.

Client Services Manager

The Client Services Manager leads a team of recruiters to deliver high-quality talent acquisition services while building strong relationships with client stakeholders. They are responsible for setting performance standards, managing metrics, and driving strategic hiring initiatives to meet client goals.

Partner & Agentforce Contact Center, Solution Consulting Director

Serve as a strategic advisor and architectural leader for enterprise customers implementing complex voice and contact center solutions. Drive internal practice growth by contributing to knowledge bases, reference architectures, and technical assets for voice deployments.

__ Now Hiring - Remote Operations Support Role | Flexible Hours | Training Provided

The role involves providing professional support to clients, guiding them through benefit options, and maintaining accurate documentation. You will also collaborate with team members to achieve goals while building positive client relationships.

Customer Advocate

The Customer Care Advisor will provide exceptional service and support to improve the lives of others within a mission-driven community. Responsibilities include managing multiple systems and tasks while maintaining a professional and empathetic tone in a high-volume environment.

Call Center Representative - (25-03)

The representative is responsible for managing a high volume of calls regarding patient care needs, including scheduling, refills, and referrals. They must professionally respond to clinical and administrative inquiries while adhering to company protocols and core values.

Paid Research Panel for Customer Service Workers - Columbia, MO

Participants will engage in online focus groups, surveys, and product testing to provide feedback on various services and products. You will be responsible for completing a profile to be matched with relevant research opportunities.

Director, Client Service / Technical Customer Support

Manage a remote client service team to deliver core solutions and drive continuous process improvements for internal and external partners. Lead implementation and change management efforts while troubleshooting issues and collaborating with cross-functional teams.

Patient Care Customer Service Evenings & Weekends REMOTE

The Patient Care Coordinator is responsible for contacting patients to manage equipment delivery, taking orders, and verifying patient information. They also handle documentation, process orders through the pharmacy system, and resolve shipping or equipment issues.

Customer Service Representative [p/t]

The representative is responsible for answering patient phone calls, resolving inquiries, and documenting all interactions. They must also generate correspondence to resolve disputes and report collection agency payments promptly.

Call Center Representative – Roadside Assistance

Field incoming calls from members requiring emergency roadside assistance and document details accurately. Relay critical information to internal and external teams to expedite the dispatching process while maintaining a compassionate demeanor.

Member Services Advocate

The Member Service Advocate is responsible for processing insurance enrollments and providing exceptional customer service via inbound calls. They will resolve member inquiries, handle complaints, and perform administrative tasks while maintaining company brand standards.

Lead Customer Service, Seasonal

The Lead Customer Service Associate assists in supervising team operations, managing escalated client issues, and coordinating with internal departments to resolve system and vendor challenges. They also provide training to associates, monitor quality metrics, and ensure service goals are met through effective workflow management.

Software Licensing Help Desk Specialist

The specialist will monitor the software licensing mailbox, process service requests, and ensure accurate documentation of user and product information. They will also coordinate with sites for complex software deliveries and maintain license keys and installation packages.

Patient Support Representative (REMOTE)

The representative will manage 40-50 inbound calls daily, providing information and support to patients regarding their homecare services. They are responsible for maintaining professional communication, performing accurate data entry, and meeting established performance metrics.

Client Services Specialist

The Client Services Specialist manages Help Desk tickets and provides support for incoming client calls regarding the core system. They act as a subject matter expert for card networks and ATMs while assisting clients with system releases and functionality demonstrations.

Insurance Customer Service Specialist

The specialist will handle daily customer service inquiries, billing, and policy documentation while maintaining accurate records. They will also coordinate with insurance carriers to manage claims, renewals, and routine service requests.