The Customer Support Specialist serves as the primary point of contact for daytime support requests, managing tickets and troubleshooting platform issues. They also assist with customer onboarding, implementation activities, and maintaining internal documentation.
Remote Support Jobs in United States (5,856)
Remote in = United States
Job category = Support
Client Support Representative I (Product Support Representative I) - REMOTE
Net Health
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Full Time
·
7 Weeks Ago
Net Health
The representative is responsible for responding to product application support questions and troubleshooting software issues for clients. They will manage inbound tickets, research information, and escalate complex technical problems to engineering teams.
Entry-Level Remote Support Staff (No Experience Required)
Globe Life AO
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Full Time
·
7 Weeks Ago
Globe Life AO
Provide support to clients by answering inquiries and resolving basic concerns. Assist in managing customer accounts and maintaining accurate records of daily interactions.
Urgently Hiring | Remote | Entry Level Leadership | Customer Service Rep. | Start- ASAP 11 APPLICANTS
Globe Life AO
·
Full Time
·
7 Weeks Ago
Globe Life AO
Provide professional customer support via phone, email, and chat while resolving customer concerns. Collaborate with team members to maintain accurate information and maximize customer satisfaction.
Client Care Specialist – Escalations & Client Support
Travel Incorporated
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Full Time
·
7 Weeks Ago
Travel Incorporated
The Client Care Specialist will own and resolve complex, high-impact client escalations by collaborating cross-functionally and maintaining clear communication. They are responsible for identifying root causes, monitoring VIP cases, and ensuring consistent service delivery while balancing client needs with business priorities.
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The Patient Support Specialist will field and resolve inbound patient and partner inquiries via phone, email, and SMS while managing real-time scheduling changes. They will also perform clerical tasks to support field staff and ensure accurate documentation of patient records.
The Support Operations Analyst will own the end-to-end architecture and intelligence layer of the Intercom platform to drive operational efficiency. This role involves designing scalable workflows, building reporting frameworks, and partnering with leadership to translate support philosophy into actionable system configurations.
The representative acts as the primary point of contact for clients regarding routing, student information, and school schedules. They are responsible for managing daily trip logistics, ensuring driver compliance, and maintaining positive relationships with school districts and transportation partners.
The Customer Experience Manager is responsible for managing a set of accounts to drive customer satisfaction, reduce churn, and proactively renew or migrate customers to strategic services. They act as the primary point of contact for customer relationships, conducting account reviews and resolving issues to ensure long-term loyalty.
Medical Director - Clinical Advocacy and Support - Remote
UnitedHealth Group
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Full Time
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7 Weeks Ago
UnitedHealth Group
The Medical Director conducts clinical coverage reviews and medical necessity determinations to ensure cost-effective, quality care for members. They collaborate with multidisciplinary teams and providers to manage medical benefits and facilitate accurate, timely service requests.
Remote Customer Service Representative
Next Stops travel
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Full Time
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7 Weeks Ago
Next Stops travel
The representative acts as the primary point of contact for client inquiries and manages service arrangements. They are responsible for organizing schedules, maintaining accurate records, and collaborating with the team to improve workflows.
Remote Customer Service Representative
Next Stops travel
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Full Time
·
7 Weeks Ago
Next Stops travel
The representative acts as the primary contact for client inquiries and manages service arrangements through phone, email, and online platforms. They are responsible for organizing schedules, maintaining accurate records, and collaborating with the team to improve workflows.
Remote Customer Service Representative
Next Stops travel
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Full Time
·
7 Weeks Ago
Next Stops travel
The representative acts as the primary contact for client inquiries and manages service arrangements across various platforms. They are responsible for organizing schedules, maintaining accurate records, and collaborating with the team to improve workflows.
The representative will act as a liaison between the company and customers, managing high volumes of inbound and outbound calls. They are responsible for positioning Verizon products, setting appointments, and driving sales through marketing campaigns.
The Patient Service Representative screens incoming patient inquiries and resolves issues related to patient satisfaction, flow, and administrative needs. They also maintain accurate patient records and facilitate effective communication between patients, providers, and the interdisciplinary team.
The Closeout Support Specialist will manage the closeout of subcontract agreements and process related invoices. They will also interface with internal functional areas and external customers while tracking project deadlines.
The representative will manage consumer inquiries and concerns across various channels, including phone, email, and social media. They are responsible for documenting interactions in the database and escalating sensitive product issues to management.
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Entry-Level Remote Job - Digital Support Associate
Globe Life AO
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Full Time
·
7 Weeks Ago
Globe Life AO
The Digital Support Associate will manage daily operations by utilizing digital tools and communication platforms. Responsibilities include maintaining client records, performing data entry, and providing support to internal teams and clients.
The Remote Support Associate provides administrative and operational support to internal teams, including managing client communications and documentation. They are also responsible for maintaining accurate records and assisting with scheduling and reporting tasks.
You will handle inbound and outbound client interactions across multiple channels while providing accurate guidance on health, fitness, and DEXA technology. Additionally, you will manage appointment scheduling and contribute to process improvement efforts to maintain high customer experience standards.
Customer Service Representative – Remote in Virginia 14 APPLICANTS
Percepta
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Full Time
·
7 Weeks Ago
Percepta
You will answer incoming customer communications and conduct research to resolve complex issues. Your goal is to provide exceptional customer experiences by offering quick and effective solutions.
You will be responsible for answering incoming customer communications and conducting research to resolve complex issues. Your goal is to provide exceptional customer experiences by offering quick and effective solutions.
The Technical Support Specialist will own and resolve escalated, technically complex customer issues while acting as a bridge between Customer Success, Product, and Engineering. They will also support pre-sales conversations and guide new customers through technical onboarding and setup.
The analyst provides operational and analytical support for patient support programs by managing inventory data and coordinating with field sales and vendors. They also prepare recurring reports, maintain dashboards, and contribute to process improvement initiatives to drive efficiency.
Remote-Customer Service Representative (Spanish Only)
International SOS
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Full Time
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7 Weeks Ago
International SOS
Manage inbound customer requests via phone, email, and chat while providing support for lifestyle, travel, and loyalty program services. Document interactions and maintain high quality standards to ensure a seamless customer experience.
The representative will respond to incoming customer calls to provide quality service and resolve inquiries while maintaining accurate records in the CRM. They are responsible for maintaining up-to-date product knowledge and meeting department service level goals.
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Deputy Chief Support Operations
Systems Planning and Analysis
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Full Time
·
7 Weeks Ago
Systems Planning and Analysis
The Deputy Chief Support Operations serves as the execution lead for the Support Operations Division, managing backlogs and ensuring efficient delivery of IT, security, and facility services. This role integrates security and IT requirements into actionable workflows while maintaining compliance and operational continuity in the absence of the Chief.
Customer Experience Travel Advisor
Hopesglobalgetaways
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Full Time
·
7 Weeks Ago
Hopesglobalgetaways
The advisor will assist clients with travel planning, including coordinating accommodations, transportation, and activities. They are also responsible for maintaining client records and responding to inquiries via phone, email, and messaging.
The consultant will guide clients through the trip planning process by coordinating travel arrangements and providing timely updates. They are also responsible for responding to client inquiries and maintaining organized digital records of planning activities.
The Destination Support Specialist assists clients with exploring travel options, coordinating accommodations, and managing transportation arrangements. They are responsible for maintaining accurate digital records and providing clear updates throughout the planning process.
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Support Jobs in Other Countries
Remote Support Jobs in Canada
354
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315
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259
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213
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196
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195
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164
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132
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127
Remote Support Jobs in Brazil
118
Remote Support Jobs in Colombia
111
Remote Support Jobs in Jamaica
100
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96
Remote Support Jobs in New Zealand
86
Remote Support Jobs in Poland
72
Other Categories in United States
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33324
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25122
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23944
Remote Healthcare Jobs in United States
10529
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6714
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5039
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3467
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2819
Remote Teaching Jobs in United States
2399
Remote Recruiter Jobs in United States
1990
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1660
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1166
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1064
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681
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