GHL Support Virtual Assistant
Provide first-level technical support to clients via incoming calls to troubleshoot GoHighLevel issues. Document unresolved technical problems and escalate them to the back-end support team.
Remote Support Jobs in Singapore (139)
Customer Support Agent 12 applicants
Manage lead administration, client onboarding and PDMR coordination, CRM and IT support, refunds and transfers, installment payments, invoices, and employee referral tracking. Maintain accurate operational records, respond to Sales team requests, escalate issues, and support process improvements.
RPA Production Support Analyst
The RPA Production Support Analyst will ensure the stable operation of RPA bots by managing incidents, troubleshooting issues, and implementing corrective actions. They will also collaborate with teams to drive process improvements and support the L1/L2 support staff.
Customer support / Atención al cliente - Frances e Ingles
Provide technical support and facilitate communication between the IT department and international clients. Manage and update information in the CRM while ensuring project deadlines and documentation are maintained.
Customer Support Specialist, Japanese
Provide prompt and effective customer support to Japanese-speaking players while acting as an official representative within the game community. Monitor in-game transactions for fraudulent activity and collaborate with internal teams to resolve technical issues and report community trends.
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Customer Support Specialist
The Customer Support Specialist acts as the primary point of contact for a SaaS clinical trial platform, managing inbound tickets and ensuring timely resolution within SLAs. They are responsible for documenting interactions in Salesforce, conducting user training, and maintaining HIPAA compliance while supporting clinical research workflows.
Technical Support Specialist (2026-031)
Provide remote and onsite technical software support for cardiovascular imaging products while analyzing and prioritizing customer issues. Facilitate optimal cardiology and radiology workflows and assist in remote installation and configuration of company products.
Healthcare Customer Service Representative
Manage high-volume inbound customer calls while providing technical and administrative support for healthcare technology products. Accurately document all interactions in Salesforce and assist new clients with the onboarding process.
Customer Support Specialist (French) 13 applicants
The specialist will communicate with customers across multiple channels including phone, email, and live chat to provide accurate product information. They are responsible for handling order inquiries, resolving after-sales requests, and ensuring a high-quality customer experience.
Customer Care Agent (German & English) | Contract-based
Manage diverse customer inquiries via email and phone, including order handling, returns, and delivery coordination. Communicate essential customer feedback to internal departments such as Logistics and Category Management.
Client Services, Senior Consultant
The Senior Consultant will design and deploy Experience Management solutions by collecting technical requirements and configuring the Medallia platform. They will also support quality assurance, user acceptance testing, and provide technical expertise during client engagements.
Recruitment & Campaign Support Officer (Need SC Clearance)
The role involves managing recruitment campaigns from setup to completion, including candidate communication and documentation. You will also provide administrative support to the recruitment team and maintain accurate candidate records.
Customer and Product Support Expert (f/m/d)
You will act as the primary point of contact for customers and partners, managing requests through Zendesk and ensuring high-quality service. Additionally, you will handle operational tasks such as order management, data analysis, and process optimization to improve product and service delivery.
10989 - ServiceNow Sênior | ITSM / CSM - Sênior
Responsible for the support and evolution of the ServiceNow environment, including the analysis and resolution of incidents and problems. Develops and configures platform features, workflows, and integrations with corporate systems like SAP and DocuSign.
Customer Support Lead
You will lead and scale the customer support team while driving operational excellence and technical problem-solving. Additionally, you will own support processes and collaborate with the AI Platform team to innovate and improve AI-enabled support outcomes.
Customer Service Specialists
Provide professional customer support to an international base in both Chinese and English while adhering to company policies and SOPs. Maintain high performance standards regarding customer satisfaction, quality, and productivity while working assigned shifts.
ServiceNow CSM/CRM Consultant
Lead implementation and enhancement projects for ServiceNow CSM and CRM modules while designing scalable workflows. Configure customer service portals, automation, and enterprise integrations using Flow Designer and IntegrationHub.
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Tier I Technical Support Specialist — Smart Cooler Vending 29 applicants
The Tier I Technical Support Specialist serves as the first point of contact for smart cooler operators, performing basic troubleshooting and gathering information for escalated issues. They are responsible for documenting support tickets, guiding customers through onboarding, and maintaining clear communication throughout the resolution process.
Customer Support - Voice 12 applicants
The role involves managing inbound and outbound calls to handle appointments, inquiries, and client concerns while maintaining a luxury service standard. Additionally, the employee will support administrative tasks, inventory monitoring, and social media engagement to ensure efficient virtual front desk operations.
Virtual Assistant – CRM & Outreach Support
The Virtual Assistant will manage CRM workflows, lead responses, and pipeline organization within GoHighLevel. Additionally, the role involves tracking marketing performance across Meta and Google Ads and assisting with content creation and social media management.
Remote Bilingual Customer Service Representative
You will serve as a primary resource for billing, programming, and technical troubleshooting while promoting company products to customers. The role involves taking back-to-back phone calls to provide solutions for customer needs and technical issues.
Remote Bilingual Customer Service Representative
You will serve as an information resource for billing, programming, and technical troubleshooting while promoting products to customers. The role involves taking back-to-back phone calls to provide solutions for customer needs and technical issues.
Customer Service Partner Operations Manager, Mandarin Speaking (Singapore Based)
The Partner Operations Manager is responsible for the holistic performance of partners and services, ensuring high-quality support for the Airbnb community. They act as a single point of contact for delivery functions and drive continuous improvement through data-driven insights and strategic initiatives.
IT Support Specialist 14 applicants
The IT Support Specialist acts as the first point of contact for technical queries, diagnosing and resolving hardware, software, and network issues. They are also responsible for managing IT inventory, setting up new employee hardware, and maintaining accurate documentation within the ticketing system.
Remote Support Specialist 11 applicants
The Remote Support Specialist will assist customers with inquiries, requests, and routine issues through various communication channels. They are also responsible for updating customer records and maintaining accurate information while adhering to company service standards.
Healthcare Customer Service Representative - BGC 16 applicants
Manage high-volume inbound customer calls while providing technical support and administrative assistance. Document all interactions in Salesforce and guide new clients through the onboarding process.
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Customer Support Executive 16 applicants
The Customer Support Executive will be responsible for handling customer inquiries and providing support in a remote environment. The role requires maintaining high standards of communication and customer service throughout the shift.
Customer Service Specialist - ME
Provide excellent customer service to clients in a remote environment. Maintain a professional and distraction-free home office space for daily operations.
Customer Service Specialist - MD
Provide excellent customer service to clients from a dedicated home office environment. Collaborate with the team while maintaining compliance and training standards.
Customer Support Agent 16 applicants
The Customer Support Agent acts as the primary point of contact for customers, resolving issues via email and chat. They collaborate with internal teams to find solutions and escalate inquiries to relevant departments when necessary.
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