Remote Support Jobs in Colombia

Find remote support jobs as a Support Technician, Support Engineer, Customer Support Representative, Technical Support Manager, and more. We curate the best remote support jobs to match your area of expertise. Customer support deals with clearly communicating with the customers in troubleshooting, maintenance, installation of a product, and so much more. Remote Support jobs where people telecommute (work remotely) are on the rise. Stay ahead of the curve and find a remote job on the world's biggest remote job marketplace.

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Remote Support Jobs in Colombia (106)

Remote in = Colombia Job category = Support
Addi is hiring for remote IT Help Desk

IT Help Desk

Addi · Full Time · 4 Weeks Ago
Addi
🌎 Colombia ⭐ 2-5 yrs exp 💼 Support
Ensure operational continuity and productivity for employees by managing secure technology infrastructure and scaling the Zero-Trust model. Responsibilities include ticket resolution, device fleet compliance, access provisioning, and automating manual IT processes.

Customer Service Associate

Entrepreneur Cooperative · Full Time · 4 Weeks Ago
Entrepreneur Cooperative
🌎 Colombia 💵 $700 - $1400 per month ⭐ 2-5 yrs exp 💼 Support
The role involves responding to customer inquiries via phone, email, and chat to resolve issues and provide accurate product information. It also requires documenting interactions in CRM systems and collaborating with internal teams to improve service quality.

Client Support Specialist, Rynoh

Porch Group · Full Time · 4 Weeks Ago
Porch Group
🌎 Colombia ⭐ 5-10 yrs exp 💼 Support
Coordinate and execute escheat tasks for RynohEscheat Pro clients while maintaining compliance in the admin database. Communicate with clients and payees to handle due diligence letters and troubleshoot software issues.
Twilio is hiring for remote Personalized Support Expert 2

Personalized Support Expert 2

Twilio · Full Time · 4 Weeks Ago
Twilio
🌎 Colombia ⭐ 2-5 yrs exp 💼 Support
Provide high-tier technical support for Twilio products, collaborating with Technical Account Managers to resolve complex customer issues. Act as an advocate for customers by reporting bugs to Product and Engineering teams via JIRA.
Twilio is hiring for remote Personalized Support Expert 2

Personalized Support Expert 2

Twilio · Full Time · 4 Weeks Ago
Twilio
🌎 Colombia ⭐ 2-5 yrs exp 💼 Support
Provide high-tier technical support for Twilio products, collaborating with Technical Account Managers to resolve complex customer issues. Act as an advocate for customers by reporting bugs to Product and Engineering teams via JIRA.

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Assist World is hiring for remote Receptionist & Customer Support Assistant

Receptionist & Customer Support Assistant

Assist World · Full Time · 4 Weeks Ago
Assist World
🌎 Argentina, Colombia, South Africa 💵 $800 - $1100 per month ⭐ 2-5 yrs exp 💼 Support
Act as the first point of contact for inbound calls, routing them to correct departments using a decision tree. Perform light administrative tasks including CRM updates and data entry to support business operations.
BPO2B is hiring for remote Store Deployment Support Specialist (Colombia)

Store Deployment Support Specialist (Colombia)

BPO2B · Full Time · 4 Weeks Ago
BPO2B
🌎 Colombia ⭐ 2-5 yrs exp 💼 Support
Coordinate nightly Oracle POS and pin pad deployments across retail stores, ensuring a minimum of four successful installations per evening. Act as the primary liaison between technical teams, vendors, and store associates to validate system functionality and resolve issues.
Twilio is hiring for remote Technical Support Expert 2

Technical Support Expert 2

Twilio · Full Time · 4 Weeks Ago
Twilio
🌎 Colombia ⭐ 2-5 yrs exp 💼 Support
Provide high-level technical support for the Email platform via various channels and resolve complex product issues. Mentor new team members and contribute to the knowledge base to improve customer enablement and internal processes.
CSG is hiring for remote Product Support Analyst

Product Support Analyst

CSG · Full Time · 5 Weeks Ago
CSG
🌎 Colombia ⭐ 0-2 yrs exp 💼 Support
Provide first-level technical support for CSG products by resolving customer issues and managing the full incident lifecycle. Coordinate with operational and programming teams to triage issues while ensuring compliance with SLAs and OLAs.
Ding is hiring for remote Partner Support Agent - Spanish Speaker

Partner Support Agent - Spanish Speaker

Ding · Full Time · 5 Weeks Ago
Ding
🌎 Colombia ⭐ 2-5 yrs exp 💼 Support
Provide high-quality technical and operational support to partners in the South America region via email and internal systems. Collaborate with internal teams to resolve queries, identify trends, and improve the overall partner support experience.
Dotdigital is hiring for remote Tech Support Specialist - Alia

Tech Support Specialist - Alia

Dotdigital · Full Time · 5 Weeks Ago
Dotdigital
🌎 Colombia, Costa Rica, Mexico ⭐ 2-5 yrs exp 💼 Support
The role involves troubleshooting and resolving technical customer issues related to product setup and configuration. Additionally, the specialist will create help documentation and escalate bugs to the engineering team with clear reproduction steps.
Adaptive Teams is hiring for remote Call Center Agent (Full-Time)

Call Center Agent (Full-Time)

Adaptive Teams · Full Time · 5 Weeks Ago
Adaptive Teams
🌎 Colombia ⭐ 0-2 yrs exp 💼 Support
The agent is responsible for making high-volume inbound and outbound auction-related calls using approved scripts. They must accurately document call outcomes and handle sensitive conversations with professionalism and empathy.
Twilio is hiring for remote Technical Support Expert 2

Technical Support Expert 2

Twilio · Full Time · 6 Weeks Ago
Twilio
🌎 Colombia ⭐ 2-5 yrs exp 💼 Support
Provide technical support for the Email platform via multiple channels and resolve complex customer issues. Mentor team members, contribute to the knowledge base, and ensure service level agreements and customer satisfaction goals are met.
Job Duck is hiring for remote V105 - Legal Assistant | Legal Support Coordinator & Intake Assistant
🌎 Chile, Colombia, El Salvador, Honduras, United States 💵 $1150 - $1220 per month ⭐ 0-2 yrs exp 💼 Support Legal Assistant
The Legal Assistant will support a legal team by managing administrative tasks, maintaining calendars, and drafting legal correspondence. They will also serve as a primary point of contact for clients, guiding them through processes and ensuring case documentation is organized.
Sezzle is hiring for remote Customer Service Agent (Work From Home, Bogota)

Customer Service Agent (Work From Home, Bogota)

Sezzle · Full Time · 7 Weeks Ago
Sezzle
🌎 Colombia ⭐ 2-5 yrs exp 💼 Support
Provide prompt, empathetic, and detailed support to customers via email, live chat, and phone to resolve complex inquiries. Act as a customer advocate by reporting product issues and suggesting innovative improvements to the development team.

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Production Support Specialist

Equisoft · Full Time · 7 Weeks Ago
Equisoft
🌎 Chile, Colombia, Trinidad and Tobago ⭐ 5-10 yrs exp 💼 Support
The Production Support Specialist is responsible for client-facing application support, incident resolution, and ensuring the stability of insurance applications. They will perform technical troubleshooting, manage system monitoring, and collaborate with DevOps and product teams to implement corrective measures.
Sezzle is hiring for remote Customer Service Agent (Bogota, Colombia Remote)

Customer Service Agent (Bogota, Colombia Remote)

Sezzle · Full Time · 7 Weeks Ago
Sezzle
🌎 Colombia ⭐ 2-5 yrs exp 💼 Support
Provide clear, prompt, and empathetic support to consumers via email, live chat, and phone while troubleshooting complex inquiries. Act as a customer advocate by reporting product feedback and suggesting innovative solutions to internal teams.

Field Service Representative (Silvus Technologies)

Motorola Solutions · Full Time · 7 Weeks Ago
Motorola Solutions
🌎 Colombia, Mexico ⭐ 2-5 yrs exp 💼 Support
The Field Service Representative serves as a senior-level technical advisor, providing pre-sales and post-sales support for advanced wireless communication systems. They are responsible for diagnosing complex field issues, delivering technical demonstrations, and collaborating with internal teams to influence product development.

Support Administration Specialist

Backblaze External Website · Full Time · 8 Weeks Ago
Backblaze External Website
🌎 Argentina, Colombia, Costa Rica, India, Mexico, Philippines ⭐ 0-2 yrs exp 💼 Support
The role involves managing customer account health, including billing, product activation, and security configurations. It also serves as the primary point of contact for triaging technical issues and escalating them to the appropriate teams.
Yuno is hiring for remote Technical Support Analyst

Technical Support Analyst

Yuno · Full Time · 8 Weeks Ago
Yuno
🌎 Argentina, Brazil, Colombia, Mexico ⭐ 0-2 yrs exp 💼 Support
The Technical Support Analyst will implement real-time monitoring systems and provide Level 1 support to resolve critical payment incidents. They will also collaborate with backend teams on bug reproduction and standardize operational processes to improve service quality.

SAP MM Consultant AMS Support / Remote - Colombia

Teamwork Corporate · Full Time · 8 Weeks Ago
Teamwork Corporate
🌎 Colombia ⭐ 5-10 yrs exp 💼 Support
You will provide functional support for the SAP MM module within an AMS model, managing incidents and service requests for a North American client. Additionally, you will perform configuration adjustments, coordinate with technical teams, and maintain up-to-date functional documentation.
Ninety is hiring for remote Client Support Specialist (Latin America)

Client Support Specialist (Latin America) 35 APPLICANTS

Ninety · Full Time · 8 Weeks Ago
Ninety
🌎 Brazil, Colombia, Honduras, Peru ⭐ 2-5 yrs exp 💼 Support
Act as a primary point of contact for clients, providing step-by-step guidance and troubleshooting issues within the Ninety platform. Collaborate with internal teams to resolve bugs, manage client configurations, and share feedback to improve the product experience.

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Sezzle is hiring for remote Colombia Customer Support Team Lead

Colombia Customer Support Team Lead

Sezzle · Full Time · 9 Weeks Ago
Sezzle
🌎 Colombia ⭐ 2-5 yrs exp 💼 Support
The Team Lead will oversee a customer support team, providing guidance and ensuring high-quality service delivery across various channels. They will also act as a liaison between the local team and global leadership to drive continuous improvement and strategic decision-making.
Ultimate Jet Vacations is hiring for remote Client Support Associate

Client Support Associate 18 APPLICANTS

Ultimate Jet Vacations · Full Time · 11 Weeks Ago
Ultimate Jet Vacations
🌎 Argentina, Brazil, Colombia, Ecuador, Mexico, Peru ⭐ 2-5 yrs exp 💼 Support
The Client Support Associate serves as the 24/7 first line of defense, managing the full spectrum of luxury travel requests including hotel rebookings, concierge services, and air travel inquiries. This role requires owning the resolution process for emergency situations with high independence and providing premium service to high-net-worth clientele.
RAM BPO is hiring for remote Technical Support I (On site Medellín)

Technical Support I (On site Medellín)

RAM BPO · Full Time · 12 Weeks Ago
RAM BPO
🌎 Colombia ⭐ 0-2 yrs exp 💼 Support
The role involves being the primary contact for clients using a customs clearance platform, answering support tickets, and troubleshooting software issues. Responsibilities also include reviewing documentation, resolving tariff-related questions, and building positive client relationships.

Luxury Travel Consultant – Customer Experience (Remote)

Prestige Travel Agency by Mich · Full Time · 12 Weeks Ago
Prestige Travel Agency by Mich
🌎 Colombia ⭐ 2-5 yrs exp 💼 Support
The specialist will provide responsive and professional customer support via multiple channels, assisting clients with luxury and leisure travel reservations, itinerary updates, and special accommodations. Responsibilities also include monitoring bookings for accuracy, communicating essential travel details, and resolving client concerns with a solutions-focused mindset.

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