Remote Support Jobs in Canada (491)

Customer Support Analyst (legal Accounting)

Client Success Manager (Toronto-based - Remote)

Bilingual Customer Support Representative (French and English) - Part-time

Customer Care Associate, Remote, Alberta Canada

Customer Success Manager

Sr. Technical Account Manager - Canada East

Customer Success Manager

Senior Customer Success Manager

Technical Service Representative

Customer Support Advocate (North America - Remote)

DO NOT APPLY - TEST REQ - CRG - Manager, Product Support - Mississauga, ON Canada

The manager will oversee product support operations to ensure high-quality service delivery. They are responsible for managing team performance and maintaining standard office workflows.

DO NOT APPLY - TEST REQ - CRG - Customer Service Representative I - Mississauga, ON Canada

The role involves performing standard customer service representative duties. The position operates on a standard Monday through Friday schedule.

Customer Support Specialist, Docs & Work Auth

The specialist will provide expert technical guidance and resolve customer inquiries via email, chat, or video conferencing. They will also document interactions in the CRM and collaborate with Product and Engineering teams to improve service quality.

Inbound Customer Service Agent - WW Remote

Handle inbound customer service calls for commercial businesses and medical offices across Canada and the United States. Provide high-quality assistance without making outbound sales calls, while maintaining phone availability during scheduled weekend shifts.

Inside Service Agent

The Inside Service Agent is responsible for answering customer service, billing, and first notice of loss (FNOL) calls while maintaining the company's service philosophy. They will manage policy renewals, perform portfolio reviews, and provide support for insurance claims.

Bilingual Help Desk Analyst

The Bilingual Help Desk Analyst provides technical support and troubleshooting for POS and business systems to end-users via phone. They also manage system update projects, test new software releases, and assist in training new team members.

Specialist - Customer Care

The Specialist will resolve supplier invoice discrepancies by researching root causes and coordinating with Sales, Operations, and Accounts Payable teams. They are responsible for processing offsetting transactions and managing a high volume of discrepancies across multiple branches.

Customer support / Atención al cliente - Frances e Ingles

Provide technical support and facilitate communication between the IT department and international clients. Manage and update information in the CRM while ensuring project deadlines and documentation are maintained.

Level 3 Platform Support

The L3 Platform Support engineer will investigate and resolve complex escalated production bugs and integration anomalies within the iPaaS environment. They will write integration fixes and patch scripts while collaborating with Cloud Engineering to ensure reliable system performance.

Remote Client Services Representative | Flexible Schedule

Help clients understand and access valuable benefits while providing exceptional customer service. Work collaboratively with a team to ensure client success and professional growth.

Senior Technical Support Specialist

Provide advanced functional and technical support for customers using ERP integrations and troubleshoot complex payment processing and accounting issues. Partner with cross-functional teams including Product, Engineering, and Customer Success to deliver exceptional customer experiences.

Spécialiste bilingue du soutien aux conseillers (Contrat de 12 à 18 mois) / Bilingual Advisor Support Specialist (12-18 Months Contract)

Provide front-line technical support and troubleshooting for clients via phone, email, and JIRA. Act as a brand ambassador while facilitating resolutions and maintaining high customer satisfaction standards.

Application Support and Implementation Specialist

The specialist will configure, implement, and train clients on medical imaging software while providing ongoing technical support and troubleshooting. They will also collaborate with internal teams and external vendors to ensure successful project delivery and system optimization.

French Speaking Customer Service Representative

Provide professional customer support to French-speaking clients via phone, email, and chat while maintaining accurate records in CRM systems. Resolve customer inquiries and complaints while meeting performance targets for quality and productivity.

Team Lead, Customer Care

The Team Lead will manage a team of customer care representatives to drive operational KPIs and ensure high-quality customer success. They will also oversee training, monitor performance, and collaborate cross-functionally to optimize support infrastructure and strategy.

Customer Support Specialist, Japanese

Provide prompt and effective customer support to Japanese-speaking players while acting as an official representative within the game community. Monitor in-game transactions for fraudulent activity and collaborate with internal teams to resolve technical issues and report community trends.

Customer Support Specialist - CAD

The specialist will manage user inquiries, billing disputes, and product issues while collaborating with internal teams to improve support processes. They are responsible for maintaining the Eastern Time support window and creating self-serve documentation to reduce ticket volume.

Customer Care Representative CA

The representative will respond to customer inquiries across multiple channels including email, chat, and phone to provide effective solutions. They are also responsible for maintaining accurate records of interactions and collaborating with internal teams to ensure a consistent customer experience.

Customer Support Specialist

The Customer Support Specialist acts as the primary point of contact for a SaaS clinical trial platform, managing inbound tickets and ensuring timely resolution within SLAs. They are responsible for documenting interactions in Salesforce, conducting user training, and maintaining HIPAA compliance while supporting clinical research workflows.

Client Support Specialist CA

The Client Support Specialist will respond to client inquiries across multiple channels and resolve account-related issues or service concerns. They are responsible for maintaining accurate records of interactions and collaborating with internal teams to ensure timely resolution of client requests.