Remote Customer Success Manager Jobs in United States (636)
Customer Success Manager
The Customer Success Manager will serve as the primary point of contact for tax clients, focusing on building long-term relationships and ensuring client satisfaction. They will proactively identify upsell opportunities and manage client health to drive retention and revenue growth.
Customer Success Manager
Own enterprise customers’ post-implementation journey, guiding onboarding, adoption, optimization, retention, renewal, and measurable value realization. Advise customers on CLM workflows and change management, coordinate cross-functional teams and risk responses, and communicate outcomes and recommendations to executive stakeholders.
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Customer Success Manager
Manage a portfolio of K-12 school district accounts throughout onboarding, adoption, retention, and renewal, driving measurable outcomes and maintaining strong relationships with district leaders. Identify and address account risks, partner with account executives on expansion, maintain accurate CRM and account health records, and contribute to team playbooks.
Customer Success Manager
The Customer Success Manager is responsible for managing a book of public agency accounts, ensuring high retention and adoption rates. They will lead the entire renewal process, build strong relationships with HR and finance leadership, and provide actionable product feedback to the internal team.
Customer Success Manager
The Customer Success Manager is responsible for maintaining client health, retention, and driving revenue growth within an existing portfolio. This role involves serving as a trusted advisor, managing client relationships, and proactively identifying opportunities for product expansion.
Customer Success Manager
The Customer Success Manager is responsible for building strong relationships with SMB clients to drive product adoption, retention, and overall satisfaction. They will manage the customer lifecycle, conduct business reviews, and act as the primary point of contact for troubleshooting and strategic success planning.
Customer Success Manager
The Customer Success Manager will own a portfolio of employer customers, providing consultative white-glove service to drive loyalty and value. They are responsible for onboarding new clients, managing ongoing account needs, and identifying opportunities for cross-selling additional products.
Customer Success Manager
Manage a portfolio of 100-200 named accounts to drive platform adoption, business value, and renewals. Collaborate cross-functionally to solve technical challenges and optimize customer workflows using AI-powered tools.
Customer Success Manager
The Customer Success Manager will own the end-to-end customer relationship, including onboarding, product adoption, and renewal management. They will act as a bridge between customers and internal teams to drive product improvements and ensure long-term account health.
Customer Success Manager
The Customer Success Manager will manage a book of enterprise accounts to drive product adoption, retention, and expansion. They are responsible for conducting QBRs, managing the post-sale lifecycle, and ensuring customers realize business value from the platform.
Customer Success Manager
The Customer Success Manager will own a book of mid-market agency accounts, managing the entire lifecycle from post-onboarding through renewal and growth. They will also partner cross-functionally to drive platform adoption and refine internal customer success processes and playbooks.
Customer Success Manager
The Customer Success Manager will drive retention, renewals, and expansion goals while coaching partner Customer Success Managers to excel. They will also manage customer escalations and coordinate across departments to ensure effective resolutions.
Customer Success Manager
The Customer Success Manager will own and advocate for the success of assigned customers by understanding their business processes and driving value from AssetWorks products. They will lead regular business reviews, manage customer health signals, and coordinate internal teams to ensure retention and growth.
Customer Success Manager
The Customer Success Manager is responsible for onboarding new users, configuring software instances, and providing customized training to ensure client retention. They also manage a book of business by maintaining strong relationships, advocating for customer needs, and identifying opportunities for product expansion.
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Customer Success Manager
The Customer Success Manager will lead the global support team to ensure high-quality service, drive retention, and improve performance metrics. This role involves coaching staff, managing escalations, and collaborating cross-functionally to optimize workflows and customer experience.
Customer Success Manager
The Customer Success Manager will build and maintain post-sales relationships while serving as a trusted technical advisor to ensure customer success. They will also design innovative solutions, deliver training, and act as a liaison between customers and internal product teams.
Customer Success Manager
The Customer Success Manager will serve as the primary point of contact for existing clients, managing service-related issues, escalations, and contract obligations. They are responsible for maintaining business account manuals, conducting regular client meetings, and identifying opportunities for service improvements and new business.
Customer Success Manager
The Customer Success Manager will serve as the primary point of contact for dealership clients, managing onboarding and ongoing relationships. They are responsible for monitoring campaign performance, interpreting KPIs, and ensuring client satisfaction through proactive communication and CRM documentation.
Customer Success Manager
The Customer Success Manager is responsible for driving customer adoption, retention, and growth for large enterprise accounts. They act as a trusted advisor to ensure customers achieve their business goals through the effective use of Reltio's platform.
Customer Success Manager
The Customer Success Manager will own a large book of SMB accounts, managing and improving automated, tech-enabled journeys for onboarding, renewal, and expansion. They will also step in personally to resolve escalations and provide a human touch where automated processes are insufficient.
Customer Success Manager
The Customer Success Manager will own a portfolio of healthcare accounts, driving product adoption, utilization, and retention. They will serve as the primary point of contact, building relationships with stakeholders and conducting business reviews to ensure customers achieve measurable value.
Customer Success Manager
You will manage a portfolio of over 50 school districts, overseeing technical onboarding, staff training, and adoption campaigns to ensure successful implementation. You will leverage AI tools to streamline workflows and analyze data to drive student engagement and clinical outcomes.
Customer Success Manager
The Customer Success Manager will partner with small business and mid-market clients to drive product adoption and optimize their recruiting workflows. They are responsible for building executive relationships, conducting business reviews, and collaborating cross-functionally to ensure customer retention and expansion.
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Customer Success Manager
The Customer Success Manager will serve as a trusted advisor to ensure customers achieve measurable value and adoption of the Data Standards Cloud. They will collaborate across internal teams to drive renewals, identify expansion opportunities, and manage the full client lifecycle.
Customer Success Manager
The Customer Success Manager manages the relationship, health, and growth of enterprise carrier customers as their primary point of contact. They are responsible for running business reviews, handling escalations, and aligning customer needs with internal product and engineering roadmaps.
Customer Success Manager
The Customer Success Manager is responsible for managing the post-signing customer journey, including onboarding, configuration, and adoption. They will also proactively identify and close expansion opportunities while ensuring customer retention and satisfaction.
Customer Success Manager
The Customer Success Manager builds and maintains long-term relationships with customers to ensure they achieve maximum value from Wave Relay products. This role acts as a primary point of contact for post-sales support, technical education, and internal advocacy for customer needs.
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