Customer Success Account Manager

Customer Success Enablement Manager

The role focuses on designing and executing enablement programs to equip Customer Success and Professional Services teams with the skills to drive retention and growth. Key duties include managing new hire onboarding, creating learning paths, and partnering with CS leadership to align programs with business outcomes like NRR.

Dutch-English Customer Success Account Manager - Remote in Greece

The role involves prospecting and engaging with business accounts to identify needs and provide tailored product recommendations. You will manage a sales pipeline, deliver product demonstrations, and nurture long-term relationships to drive revenue through upselling and cross-selling.

Dutch-English Customer Success Account Manager - Remote in Greece

The role involves prospecting new business and managing existing accounts to drive revenue through upselling and cross-selling. Responsibilities include conducting product demonstrations, managing a sales pipeline, and nurturing long-term relationships with decision-makers.

Senior Manager of Customer Success (Enterprise)

Lead a team of Customer Success Managers to manage high-ARR, multi-location restaurant groups and franchises. Focus on driving retention, expansion, and measurable business outcomes through strategic partnerships and high-touch customer experiences.

Customer Success - Team Manager 12 applicants

Key responsibilities include analyzing regional performance metrics, identifying trends and opportunities for improvement, and implementing changes to increase efficiency and achieve business objectives, while also providing mentoring, coaching in post-sales account management, and feedback to team members.

Customer Success Account Manager

This role is crucial for expanding Adobe's footprint within a focused cohort of the reseller transacted book of business by driving strategic cross-sell and upsell initiatives to maximize Net ARR. The Account Manager will nurture customer relationships, guide solution adoption, conduct extensive account reviews, and manage the opportunity pipeline for products like Acrobat and Acrobat Sign.

Manager I, Customer Success

Ensure ongoing success and value realization for Samsara’s Scale Customers while defining long-term strategies for risk management. Lead the Customer Success team by providing coaching and support for critical customer engagements.

Customer Success Consultant Project Manager

The Customer Success Consultant Project Manager leads complex customer initiatives, operational transformations, and root-cause resolution efforts to drive retention and growth. They coordinate cross-functional teams and stakeholders to ensure project success from inception through completion.

SLED Customer Success Account Mgmt, Manager

The manager leads and coaches a team to drive customer success, maximize product adoption, and identify growth opportunities through strategic account planning. They are responsible for managing executive relationships, mitigating risks, and ensuring the team delivers value aligned with customer business goals.

Senior Manager, Strategic Accounts Customer Success Managers

Lead a team of Strategic Customer Success Managers to drive retention, upsell opportunities, and business outcomes for high-value enterprise accounts. Develop and execute strategic playbooks while collaborating with internal stakeholders to ensure client success and product adoption.

Customer Onboarding & Success Manager (m/w/d) 100% Remote möglich

You will manage the end-to-end customer onboarding process, from contract signature to technical system integration and dashboard setup. Additionally, you will contribute to the development of scalable customer success models and long-term client support strategies.

Customer Success Workforce Planning Manager

The manager will own the long-term workforce strategy, translating business demand into actionable staffing and capacity plans. They will collaborate with cross-functional teams to optimize labor investments and ensure operational efficiency across all customer success channels.

Customer Success & Project Manager – France

Manage customer relationships and project delivery for urban forestry digital twin projects in France. Coordinate between municipalities, local partners, and internal technical teams to ensure successful project implementation and data adoption.

Manager, Multifamily Bulk Customer Success Team

The manager will lead and coach a team of customer success professionals to ensure the successful launch and ongoing management of fiber internet services in multifamily communities. They will balance high-level strategy with hands-on support to drive client satisfaction and operational efficiency.

Customer Success & Implementation Manager

You will own the end-to-end implementation process for school partners, from initial kickoff and onboarding to ongoing support and renewal. You are responsible for ensuring successful product adoption by teachers and students while serving as the primary point of contact for school leaders.

Technical Customer Success / Customer Program Manager

You will own the customer program end-to-end, orchestrating cross-functional efforts between engineering, product, and the customer to ensure successful onboarding and adoption. You are responsible for maintaining a single source of truth for program status and driving complex technical deliverables to completion.

Customer Growth & Success Manager im Online-Marketing (m/w/d)

Manage customer projects by creating timelines and milestones while acting as a bridge between clients and the operations team. Focus on customer retention through proactive crisis management, feedback collection, and identifying upselling opportunities.

Customer Success & Support Manager

Manage the end-to-end customer journey post-sales, focusing on onboarding, implementation coordination, and long-term adoption. Act as a trusted advisor to translate business needs into technical outcomes while collaborating across internal teams to ensure customer success.

Customer Growth & Success Manager

Manage the end-to-end member journey to drive engagement, retention, and account growth through relationship management. Collaborate cross-functionally to improve onboarding processes and leverage AI tools to optimize customer workflows.

New Grad — Customer Success and Onboarding Manager

The role involves managing the onboarding and early success of customers by diagnosing and fixing issues across the full marketing and sales funnel. You will work directly with clients to ensure they achieve measurable results and effectively utilize the platform's AI-driven tools.

Sr. Manager, Strategic Expansion and Customer Success

The Senior Manager will drive expansion within strategic accounts by leading the Customer Success team and refining commercial playbooks. They will act as a player-coach to close complex deals while managing the transition to consumption-based pricing models.

Customer Success Partner / Account Manager (SINGAPORE Remote)

Responsible for the business development and growth of local, regional, and global accounts through renewals and upselling. Acts as the primary point of contact for strategic matters, ensuring client satisfaction and adherence to service level agreements.

Customer Success Qlik Technical Specialist Team Manager

Lead a team of technical specialists to drive customer transitions to Qlik Cloud Analytics and Qlik Talend Cloud. Oversee technical relationships, manage cloud migration projects, and deliver impactful solutions to ensure customer success.

Customer Success Manager-MENA

The Customer Success Manager will own the health, retention, and growth of the customer base within the MENA region. Responsibilities include managing renewals, driving product adoption, providing technical support, and ensuring compliance with regional regulatory requirements.

Customer Success Manager-Americas

The Customer Success Manager will own the retention, health, and growth of the customer base across North America and LATAM. They are responsible for onboarding new clients, driving product adoption, managing renewals, and acting as the primary technical and strategic partner for their accounts.

Customer Success Manager-Mortgage

Lead end-to-end onboarding and strategic partnership for enterprise mortgage clients to drive workflow automation and document extraction. Own the full customer lifecycle, including NRR targets, QBRs, and translating client feedback into product requirements.

Future Opportunities - Customer Success Managers

Manage a book of business to drive customer retention, growth, and overall account health. Build strategic relationships with stakeholders to map product capabilities to business challenges and facilitate successful onboarding and renewals.

Customer Success Manager:in (m/w/d)

You will support customers in maximizing the value of digital solutions and guide them through their digital transformation journey. Additionally, you will manage existing customer relationships, conduct training workshops, and collaborate with the product team to drive improvements.