Provide front-line technical and customer support for fiber internet products and services. Responsible for resolving entry-level issues, managing customer tickets, and escalating complex problems.
Remote Support Jobs in United States (5,856)
Remote in = United States
Job category = Support
Field Support Representative Diagnostic Imaging, Kansas City, Oklahoma City
IDEXX
·
Full Time
·
2 Weeks Ago
IDEXX
Install and provide technical support for IDEXX Diagnostic Imaging Systems while training veterinary clinic staff on best practices. Partner with sales and support teams to develop strategies that maintain and grow customer accounts through education.
Act as the frontline representative handling 60-80 inbound calls daily from members, clients, and facilities. Manage tasks of increasing complexity to remove barriers to healthcare access and improve passenger experiences.
Handle inbound calls from customers and partners to assist with claim status, policy explanations, and service inquiries. Navigate multiple systems simultaneously to resolve complex issues and maintain productivity standards in a fast-paced environment.
Work From Home Customer Service Representative
Traveling with Mchaila
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Full Time
·
2 Weeks Ago
Traveling with Mchaila
Manage client communications and coordinate service details to ensure a smooth customer experience. Responsibilities include responding to inquiries, scheduling, and maintaining organized records of client interactions.
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Remote Customer Support Representative
Traveling with Mchaila
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Full Time
·
2 Weeks Ago
Traveling with Mchaila
Respond to customer inquiries via email and online platforms to assist with bookings and reservations. Maintain organized records of client interactions and provide accurate information regarding pricing and services.
Customer Service Representative (remote)
Traveling with Mchaila
·
Full Time
·
2 Weeks Ago
Traveling with Mchaila
Manage client communications and coordinate service details to ensure a seamless customer experience. Responsibilities include responding to inquiries, scheduling updates, and maintaining organized client records.
Customer Support Coordinator (Remote)
Traveling with Mchaila
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Full Time
·
2 Weeks Ago
Traveling with Mchaila
The coordinator will manage client inquiries and coordinate service requests and scheduling. They are also responsible for maintaining accurate internal records and providing clear updates to clients.
Scheduling and Support Manager
Traveling with Mchaila
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Full Time
·
2 Weeks Ago
Traveling with Mchaila
Coordinate appointments, timelines, and key deadlines while monitoring workflow progress to ensure tasks are completed accurately. Communicate with clients and internal teams to gather details and maintain organized digital documentation.
Oversee client communications and service workflows to ensure timely issue resolution and high-quality experiences. Maintain accurate service documentation and provide professional leadership in client-facing situations.
Plan, direct, and evaluate the statewide Customer Service Call Center for the Child Support Services program. Serve as a full-line supervisor responsible for performance standards, management studies, and maintaining relationships with legal and public agencies.
Military Affairs Contact Center Agent I
Liberty University
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Full Time
·
2 Weeks Ago
Liberty University
The agent processes inbound and outbound communications via phone, chat, and email to assist students with financial aid status. They are responsible for maintaining accurate account records and adhering to institutional and federal compliance requirements.
Manager, Client Support Operations, Patient Experience
NextGen Federal Systems
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Full Time
·
2 Weeks Ago
NextGen Federal Systems
Lead and develop a client support operations team to deliver high-quality technical support and manage complex escalations. Partner cross-functionally to improve operational processes and oversee support for integrated third-party patient experience solutions.
Direct the strategic vision and operational execution of the Care Navigator Team to support enterprise growth. Focus on scaling a clinically sensitive support ecosystem through data-driven insights, AI enablement, and fiscal accountability.
Serve as the primary point of contact for clients via phone, email, and chat to resolve complex Tier-3 technical and payment issues. Provide white-glove support to prestigious clients while assisting with Tier-1 and Tier-2 support escalations and compliance obligations.
Act as the primary point of contact for utility customers to handle billing questions, payment support, and service requests. Provide professional and empathetic support while navigating multiple systems to resolve customer concerns.
Handle general inquiries and resolve complex customer issues regarding insurance benefits, claims, and eligibility across multiple channels. Educate members and dental professionals on self-service tools and assist in locating network providers.
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Handle general inquiries and resolve complex insurance and claim payment issues for members and providers. Educate customers on benefits, eligibility, and self-service tools while documenting all interactions accurately.
Lead the Customer Support team to deliver a seamless member and provider experience through strategic planning and operational scaling. Manage AI integration, workforce forecasting, and cross-functional partnerships to meet SLAs and cost-to-serve targets.
Part- Time Customer Service Associate - (Temporary)
Ocean State Job Lot
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Full Time
·
2 Weeks Ago
Ocean State Job Lot
Handle retail store associate and customer inquiries and complaints from inception to resolution. Capture all customer contacts using software and communicate across departments to provide exceptional service.
Bilingual (Spanish) Commercial Health Call Center Representative
Evry Health
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Full Time
·
2 Weeks Ago
Evry Health
Provide accurate information on commercial health plan benefits, eligibility, and claims via phone and email. Handle member inquiries, manage escalations, and document all interactions while collaborating with internal departments to resolve issues.
Commercial Health Call Center Representative- REMOTE (copy)
Evry Health
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Full Time
·
2 Weeks Ago
Evry Health
Provide accurate information on commercial health plan benefits, eligibility, and claims via phone and email. Handle member inquiries, manage escalations, and collaborate with internal departments to resolve complex issues.
Client Services UW I (Remote)
Selective Insurance Company of America
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Full Time
·
2 Weeks Ago
Selective Insurance Company of America
Provide an exceptional customer experience and contribute to Client Services Underwriting goals through risk assessment and servicing existing policyholders. Engage with agents and policyholders to grow and maintain a profitable book of business.
The participant will handle Tier 1 support activities, including the intake, documentation, and triage of requests using ServiceNow and Zendesk. They will also perform light AWS checks and contribute to the creation of support documentation and knowledge base content.
Customer Care Specialist – Temporary
Mini Mall Storage Properties
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Full Time
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2 Weeks Ago
Mini Mall Storage Properties
Handle inbound customer inquiries via phone, email, and chat to convert leads into rentals and sales. Resolve customer concerns and process payments while coordinating with field staff for resolution.
Remote Call Center Agent (TX, SC, NC, FL, GA ONLY)
Frontline Call Center
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Full Time
·
2 Weeks Ago
Frontline Call Center
Deliver a high-end, white-glove customer experience as the primary point of contact for high-value clients. Document all interactions in the CRM and collaborate with internal teams to resolve complex issues.
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L1 Support Associate
Donnelley Financial Solutions
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Full Time
·
2 Weeks Ago
Donnelley Financial Solutions
Provide technical and customer assistance for the implementation and configuration of ActiveDisclosure products. Diagnose and resolve complex software issues within the Azure platform while documenting case histories in Salesforce.
The role acts as a liaison between clients, partners, and technical teams to manage the scoping, quoting, and contracting process. It involves translating client needs into actionable service scopes and providing rotational after-hours support during critical incidents.
Handle inbound post-sales calls and chats to provide single-call resolution and maintain high customer service standards. Log precise customer data in Salesforce and report system inefficiencies via ServiceNow.
Customer Service Representative I (Remote Phoenix, AZ)
First Citizens Bank
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Full Time
·
2 Weeks Ago
First Citizens Bank
The Customer Service Representative serves as the initial point of contact for banking inquiries and concerns, providing support via inbound calls and live chat. They resolve issues related to various banking services and identify cross-sell opportunities.
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Support Jobs in Other Countries
Remote Support Jobs in Canada
354
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315
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259
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213
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196
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195
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164
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132
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127
Remote Support Jobs in Brazil
118
Remote Support Jobs in Colombia
111
Remote Support Jobs in Jamaica
100
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96
Remote Support Jobs in New Zealand
86
Remote Support Jobs in Poland
72
Other Categories in United States
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33324
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25122
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23944
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10529
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6714
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5039
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3467
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2819
Remote Teaching Jobs in United States
2399
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1990
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1660
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1166
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1064
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681
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