This role supports the high-volume, fast-paced Legal Support Center team, requiring the ability to quickly resolve document issues and manage multiple projects simultaneously. Essential duties include professional communication to build rapport and accurately performing legal transcription of dictation, pleadings, and correspondence.
Remote Support Jobs in United States (5,856)
Remote in = United States
Job category = Support
The specialist will provide an exceptional onboarding experience and remote therapy support to patients and clinicians via various communication channels, acting as a consultant to ensure successful therapy use. They will also capture clinical support needs and provide feedback to internal teams while collaborating on training requirements.
This role involves overseeing the daily operations of a 24/7 remote call center, ensuring agents meet performance standards, optimizing capacity, and driving key metrics like answer times. Key duties include operational leadership, data analysis for performance optimization, team management, scheduling, budget oversight, and direct customer engagement for escalations and retention.
The agent will serve as the primary point of contact for customers across various industries, handling inbound and outbound calls, managing legal contracts, and ensuring compliance. Key duties involve delivering excellent customer support, finalizing contracts accurately, and collaborating with internal legal and compliance teams.
The role involves providing Tier 1 IT support to customers via the Service Desk, handling inquiries related to network, security, applications, and corporate systems. Responsibilities include answering inbound calls, tickets, and emails, resolving technical issues using a playbook, and supporting the enterprise production support process.
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The main objective is to support and guide justice-involved clients through processes related to release and adaptation to civilian life, starting from coding class enrollment up to one year post-release. Responsibilities include developing positive relationships, assessing needs, facilitating appropriate responses, and monitoring case progress.
Remote Telephone Member Service Representative
Jovia Financial Credit Union
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Full Time
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12 Weeks Ago
Jovia Financial Credit Union
The representative will handle member and non-member telephone calls across multiple queues, addressing inquiries about credit union products, services, and processing various account transactions while ensuring information security. Responsibilities also include processing external payment requests, assisting with live chats, cross-selling products, and meeting productivity and quality goals.
Remote Customer Engagement Specialist
Hotwire Communications Ltd
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Full Time
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12 Weeks Ago
Hotwire Communications Ltd
The specialist will provide high-level support via phone, chat, and email, addressing customer inquiries regarding technology services and products. This includes performing technical troubleshooting for Internet and IPTV issues and serving as the primary support liaison for residential customers.
Fundraising Support Temp (Remote in Lexington, Louisville, or Frankfort KY)
March of Dimes
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Full Time
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12 Weeks Ago
March of Dimes
The main purpose is to support the March for Babies campaign to meet fundraising objectives by acting as a liaison between the organization and various campaign participants. This involves eloquently presenting organization information and sharing fundraising tips via telephone and email.
Fundraising Support Temp (Remote in Dallas/Fort Worth, TX)
March of Dimes
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Full Time
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12 Weeks Ago
March of Dimes
The primary purpose is to support the March for Babies campaign to meet fundraising objectives by acting as a liaison to team captains, fundraisers, supporters, volunteers, and donors. This involves providing excellent customer service via phone and email, presenting March of Dimes information, sharing fundraising tips, and managing contact tracking in an Excel document.
The specialist will act as a trusted resource for customers via phone, email, and live chat, assisting with product selection, order questions, and issue resolution by recommending solutions that exceed expectations. They must also maintain accurate records, communicate with other departments, and meet performance metrics while seeking opportunities for customer experience enhancement.
Product Support Analyst I (Mon-Fri; 3 PM to 12 AM ET)
ClinClinicaLink
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Full Time
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12 Weeks Ago
ClinClinicaLink
The Product Support Analyst I will provide exceptional support to end users via email, phone, and chat, focusing on collecting accurate information to categorize and prioritize requests for resolution through support tickets. Responsibilities include managing tickets within established timeframes, owning issues from receipt to closure, and communicating urgent customer situations effectively.
The Senior Product Support Specialist will analyze and resolve escalated issues, focusing on critical and high-priority tickets, while providing exceptional Tier III technical assistance to internal and external users. Responsibilities also include documenting bugs, maintaining system reports, acting as a mentor for Tier II agents, and improving internal processes.
This role involves overseeing a team responsible for delivering exceptional technical and customer support to sponsors, site users, and study participants, including hiring, developing, and managing team members while ensuring adequate staffing and resources. Key duties include driving operational excellence by managing ticketing and escalations, establishing performance standards, leading continuous improvement, optimizing processes using AI, and ensuring product support readiness for new releases.
Technical Support Specialist
CAMP Systems International, Inc.
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Full Time
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12 Weeks Ago
CAMP Systems International, Inc.
The specialist will serve as the primary point of contact for technical issues via phone, email, and chat, diagnosing and resolving complex integration challenges for clients. They will also guide customers on implementing Avinode Group APIs and contribute to support documentation.
Remote Medical Answering Service Call Center Manager
Call 4 Health
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Full Time
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12 Weeks Ago
Call 4 Health
The Floor Manager provides daily leadership and operational oversight to Team Leads, focusing on effective workflow distribution, performance reporting, and cross-departmental communication to ensure service excellence. This role involves direct supervision, coaching, and development of Team Leads while partnering with QA, IT, and Senior Operations leadership on continuous improvement initiatives.
The role involves serving as a trusted resource for customers via phone, email, and live chat, assisting with product selection, order questions, and resolving issues to ensure a smooth process. Responsibilities also include maintaining accurate records, meeting performance metrics, and identifying opportunities to enhance the customer experience through thoughtful upselling or problem-solving.
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Technical Support & Trainer – Geospatial – Southern California
Cansel
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Full Time
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12 Weeks Ago
Cansel
This customer-facing role involves providing advanced technical support for geospatial and surveying solutions across Southern California via various communication channels. The position is also responsible for conducting customer training sessions and developing instructional materials to ensure successful adoption of CSDS solutions.
Remote Support Itinerary Delivery Assistant 125 APPLICANTS
Triptasticadventures
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Full Time
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12 Weeks Ago
Triptasticadventures
The primary responsibilities involve supporting clients by organizing and coordinating customized service arrangements, including researching options, securing reservations, and maintaining professional communication via phone and email. This role also requires assisting with schedule updates, general inquiries, and keeping client documentation organized and current.
Remote Customer Support Consultant
Triptasticadventures
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Full Time
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12 Weeks Ago
Triptasticadventures
The primary duties involve supporting clients by organizing and coordinating customized service arrangements, including researching options, securing reservations, and maintaining accurate documentation. This role requires professional communication via phone and email to manage schedule adjustments and general service inquiries.
This role involves supporting customers across the entire power system lifecycle, including startup, commissioning, maintenance, testing, troubleshooting, upgrades, and emergency response. Responsibilities also include managing small projects independently, leading teams on larger projects, generating accurate service reports, and cultivating strong customer relationships.
Aquarium & Aviary Service Representative
Adam's Specialty Products
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Full Time
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12 Weeks Ago
Adam's Specialty Products
The primary responsibility involves servicing aquariums and aviaries located in nursing homes and assisted living facilities to maintain a serene and engaging environment for residents. This includes responding to customer needs via calls, emails, and faxes, managing the service cycle, and efficiently creating work schedules.
Aquarium & Aviary Service Representative
Adam's Specialty Products
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Full Time
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12 Weeks Ago
Adam's Specialty Products
The primary responsibility involves servicing aquariums and aviaries located in nursing homes and assisted living facilities, requiring travel within a 150-mile radius of Wichita, KS. This includes managing the service cycle for the customer base, responding to customer needs via various communication channels, and maintaining professional appearance.
Remote Vietnamese Bilingual Customer Experience Specialist
Alignment Health
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Full Time
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12 Weeks Ago
Alignment Health
The specialist is responsible for delivering compassionate, seamless service to members, focusing on building caring connections, owning the end-to-end member experience, and resolving issues completely and correctly, often on the initial contact. Duties include accurately responding to inquiries about benefits, providers, and claims, while thoroughly documenting all interactions and proactively addressing complaints.
Computer Support Technician
DRAKEN INTERNATIONAL INC
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Full Time
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12 Weeks Ago
DRAKEN INTERNATIONAL INC
The technician will be responsible for building, configuring, and maintaining the Phantom Sky server and networked client workstations, while also conducting daily system checks to ensure proper console-to-emitter communications. This role involves troubleshooting issues across hardware, software, and network layers, installing patches, and supporting physical setup and teardown of trailer-mounted emitter systems.
The L1 Help Desk Lead acts as the first line of technical support, resolving end-user issues related to Microsoft 365, account access, and service requests via phone, email, and ticketing systems. Key duties include troubleshooting Active Directory/Entra ID issues, supporting M365 applications, managing incidents in ServiceNow, and escalating complex problems to senior engineers.
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The CSM will own a portfolio of 50-70 accounts end-to-end, managing the full customer lifecycle from onboarding through renewal and expansion. This role involves running strategic Quarterly Business Reviews (QBRs) and translating customer feedback into actionable product improvements.
Call Center Representative (Bassin)
DERMCARE MANAGEMENT LLC
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Full Time
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12 Weeks Ago
DERMCARE MANAGEMENT LLC
The Call Center Representative will manage a high volume of inbound calls from new and existing patients, serving as a key liaison to ensure accurate information delivery and compassionate service. Key duties include handling inquiries, scheduling appointments, documenting patient data, and resolving concerns while maintaining strict confidentiality.
Remote Client Services Consultant (Independent)
Travel With Lani
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Full Time
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12 Weeks Ago
Travel With Lani
The consultant will assist clients with the entire journey, including planning, booking, and ongoing support throughout their travel. Key duties involve supporting travel reservations, maintaining professional communication, and promptly resolving client issues.
Remote Client Services Consultant (Independent)
Travel With Lani
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Full Time
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12 Weeks Ago
Travel With Lani
The consultant will assist clients with planning, booking, and providing support throughout their journeys. Key duties include supporting travel planning, maintaining clear communication, and promptly resolving client issues.
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86
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72
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33324
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6714
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5039
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3467
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2819
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2399
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1990
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1660
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1166
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1064
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681
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