Technical Support Engineers will travel to execute required service requests, including repairs, planned maintenance, and equipment installations/de-installations, while providing on-demand phone and on-site support. Responsibilities also include accurately submitting paperwork, promoting positive customer relationships, and collaborating with sales and operations on technical issues.
Remote Support Jobs in United States (5,839)
Remote in = United States
Job category = Support
The Customer Service Representative will build trust by providing superior knowledge and expertise for a new program assisting consumers with mobility challenges via social media applications (phone, video, chat). Responsibilities include delivering exceptional member experiences, providing direct support, diagnosing issues, resolving billing problems, and owning the member experience from start to finish.
The Support Analyst will serve as the primary frontline liaison for WinCap clients, responding to support tickets and phone inquiries, and handling escalated issues to resolve problems. This role also involves delivering training sessions, managing requests for bug fixes and software enhancements, and escalating application issues to the development team when necessary.
This role involves leading the Technical Support team to ensure operational excellence, adherence to SLAs, and delivering a best-in-class support experience for active customer sites. The supervisor will also serve as the Duty Manager for high-priority incidents, owning communication and cross-functional coordination.
The representative will provide superior technical support and troubleshooting for customers by identifying, researching, and resolving technical and end-user application failures using available tools and resources. This role also involves educating customers on best practices, documenting interactions in Salesforce, and escalating complex issues when necessary.
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The coordinator will serve as the dedicated service contact for clients needing customized planning assistance, guiding them through each phase of their process. Core duties include conducting virtual consultations, developing tailored service plans, coordinating reservations, and resolving issues before escalation.
The representative will respond to client inquiries via phone, email, and online communication, providing assistance with travel questions, reservations, and general support throughout the travel planning process. Key duties include sharing accurate information about destinations, policies, and procedures while maintaining professional communication and documenting all interactions.
The specialist will communicate with clients regarding travel requests, provide guidance on travel options and timelines, and assist with reservation coordination. Key duties also involve ensuring the accuracy of client information and maintaining organized records of interactions.
Sell Insurance from Home: High Commissions and Full Support
Griffin Agency
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14 Weeks Ago
Griffin Agency
The primary responsibility is selling insurance, targeting licensed agents or sales professionals who seek ownership opportunities rather than being micromanaged. Producers can choose to focus on their own sales production or build and lead a team.
Remote Customer Experience- Email, Chat, Call 83 APPLICANTS
Essence Journey
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Full Time
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14 Weeks Ago
Essence Journey
The role involves assisting with daily operations, client communication, and scheduling to ensure efficient processes. Responsibilities include communicating with clients and team members via email, chat, and phone, confirming appointments, and maintaining accurate records in internal systems.
The Patient Service Representative is responsible for training patients and caregivers on the use and care of the LifeVest® device, programming it according to physician orders, and managing necessary paperwork and inventory. This role involves scheduling services, traveling to patient locations, and following up to ensure patient understanding and satisfaction.
The Patient Service Representative will train patients and caregivers on the use and care of the LifeVest® device, which involves scheduling services, traveling to patient locations, programming the device per physician orders, and managing necessary paperwork.
Work From Home | Clients Support - No Experience Required | Immediate Start | Most Responsive 30 APPLICANTS
Globe Life AO
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Full Time
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14 Weeks Ago
Globe Life AO
The role involves being the friendly voice that answers questions and resolves problems for customers, while also assisting clients in selecting the most suitable insurance plans. Responsibilities include building strong customer connections and collaborating with the team to achieve goals.
Call Center Representative - Healthcare - Baton Rouge, LA
Gainwell Technologies LLC
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Full Time
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15 Weeks Ago
Gainwell Technologies LLC
The representative will handle a high volume of inbound calls from healthcare professionals regarding billing, policy questions, and Medicaid inquiries, aiming to resolve 92% of calls within 3–5 minutes. Key duties include accurately documenting all interactions, maintaining policy knowledge, and ensuring full HIPAA compliance while supporting team goals.
The Support Engineering Manager will oversee a technically proficient team focused on resolving complex product issues, supporting integrations, and influencing product decisions through customer insights, while also defining best practices for this new function. This involves leading and developing engineers, building scalable processes for technical triage and debugging, and collaborating closely with Engineering and Product teams.
Client Support Agents will serve as the primary link between clients and customers, providing effective customer service by utilizing excellent knowledge of company products and programs. Responsibilities include handling customer service calls professionally, resolving inquiries efficiently, and accurately documenting all call details and outcomes.
Customer Service Rep (Work From Home)
American Income Life Insurance Company
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Full Time
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15 Weeks Ago
American Income Life Insurance Company
Key responsibilities include providing clear and accurate information about products and services, addressing client questions about coverage, and reviewing existing plans to find cost-conscious solutions. The role also requires delivering professional, timely follow-up and support to clients.
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Customer Service Rep (Remote)
American Income Life Insurance Company
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Full Time
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15 Weeks Ago
American Income Life Insurance Company
The representative will assist clients by clearly explaining available products and services, responding to questions about coverage, and reviewing existing plans to identify cost-effective solutions. They must deliver a professional and positive customer experience during every interaction while staying informed on updated programs.
Customer Service Rep (Work From Home)
American Income Life Insurance Company
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Full Time
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15 Weeks Ago
American Income Life Insurance Company
The role involves working directly with clients to provide clear information regarding available benefits and answering questions about their coverage. Responsibilities include maintaining up-to-date knowledge of company offerings and assisting individuals in reviewing their plans.
Customer Service Representative 13 APPLICANTS
Legacy Wealth Associates, LLC
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Full Time
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15 Weeks Ago
Legacy Wealth Associates, LLC
The representative will serve as an accessible contact for client inquiries, responding via phone, email, and virtual appointments while clearly presenting financial information. Responsibilities also include maintaining thorough documentation of communications and initiating follow-up outreach to confirm client satisfaction.
Specialists will assist clients with planning, booking, and providing support throughout their travel journeys. Key duties include supporting travel planning, maintaining clear communication, and promptly resolving client issues.
Travel Support Specialists will assist clients with planning, booking, and providing support throughout their journeys. Key duties include supporting travel planning, maintaining professional communication, and promptly resolving client issues.
The role involves assisting clients with travel planning, booking, and providing support throughout their journeys. Key duties include managing travel reservations, ensuring clear and professional communication, and promptly resolving client issues.
Specialists will assist clients with planning, booking, and providing support throughout their travel journeys. Key duties include supporting travel planning, maintaining professional communication, and promptly resolving client issues.
Specialists will assist clients with planning, booking, and providing support throughout their journeys, which includes supporting travel planning and handling reservations. Key duties also involve providing clear, professional communication and promptly resolving any client issues.
The primary role involves assisting clients with travel planning, booking services, and providing support throughout their journeys. Key duties include managing client reservations, ensuring clear and professional communication, and promptly resolving any issues that arise.
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The primary role involves assisting clients with travel planning, booking services, and providing support throughout their journeys. Key duties include managing reservations, ensuring clear communication, and promptly resolving any client issues.
Travel Support Specialists will assist clients with planning, booking, and providing support throughout their journeys. Key duties include supporting travel planning, maintaining professional communication, and promptly resolving client issues.
The Travel Customer Representative will support clients throughout their travel journey by assisting with inquiries, resolving issues, and providing booking updates. Key duties include responding professionally to client communications and handling travel bookings, changes, and special requests.
The Travel Customer Representative will support clients throughout their travel journey by responding to inquiries, resolving issues, and providing booking updates via email, phone, and messaging platforms. Key duties include assisting with bookings, changes, cancellations, and ensuring client satisfaction with empathy and problem-solving.
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Support Jobs in Other Countries
Remote Support Jobs in Canada
354
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315
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259
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213
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196
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195
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164
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132
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127
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118
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111
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100
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96
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86
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72
Other Categories in United States
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33270
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10525
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6703
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5036
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3460
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2816
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2396
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1980
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1656
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1164
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1063
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681
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