Remote Support Jobs in Serbia (148)

GHL Support Virtual Assistant

Provide first-level technical support to clients via incoming calls to troubleshoot GoHighLevel issues. Document unresolved technical problems and escalate them to the back-end support team.

Customer Support Agent 12 applicants

Manage lead administration, client onboarding and PDMR coordination, CRM and IT support, refunds and transfers, installment payments, invoices, and employee referral tracking. Maintain accurate operational records, respond to Sales team requests, escalate issues, and support process improvements.

RPA Production Support Analyst

The RPA Production Support Analyst will ensure the stable operation of RPA bots by managing incidents, troubleshooting issues, and implementing corrective actions. They will also collaborate with teams to drive process improvements and support the L1/L2 support staff.

Cases Specialist (Talent pool)

Danish Customer Support

Polish Customer Support Advisor

Italian Customer Support

Spanish Customer Support

French Customer Support

Customer support / Atención al cliente - Frances e Ingles

Provide technical support and facilitate communication between the IT department and international clients. Manage and update information in the CRM while ensuring project deadlines and documentation are maintained.

Support Agent

The role involves responding to player inquiries and technical issues across various community channels and platforms. You will also be responsible for troubleshooting game issues and translating player reports into actionable bug reports for the development team.

Remote Customer Care Specialist - Dutch or German (up to 24.000€ gross/year)

You will provide exceptional customer support via phone, chat, and email to resolve complex issues and build customer trust. Additionally, you will document interactions accurately and collaborate with internal teams to ensure swift resolution of customer concerns.

Andora Host Support Specialist

The Andora Host Support Specialist will serve as the primary point of contact for hosts, providing technical support, troubleshooting, and product guidance. Additionally, the role involves leading onboarding webinars, documenting bugs, and synthesizing host feedback to influence the product roadmap.

Customer Support Specialist, Japanese

Provide prompt and effective customer support to Japanese-speaking players while acting as an official representative within the game community. Monitor in-game transactions for fraudulent activity and collaborate with internal teams to resolve technical issues and report community trends.

Customer Support Specialist

The Customer Support Specialist acts as the primary point of contact for a SaaS clinical trial platform, managing inbound tickets and ensuring timely resolution within SLAs. They are responsible for documenting interactions in Salesforce, conducting user training, and maintaining HIPAA compliance while supporting clinical research workflows.

Healthcare Customer Service Representative

Manage high-volume inbound customer calls while providing technical and administrative support for healthcare technology products. Accurately document all interactions in Salesforce and assist new clients with the onboarding process.

Customer Support Specialist (French) 13 applicants

The specialist will communicate with customers across multiple channels including phone, email, and live chat to provide accurate product information. They are responsible for handling order inquiries, resolving after-sales requests, and ensuring a high-quality customer experience.

Customer Care Agent (German & English) | Contract-based

Manage diverse customer inquiries via email and phone, including order handling, returns, and delivery coordination. Communicate essential customer feedback to internal departments such as Logistics and Category Management.

English speaking Support Associate (Part-Time, Remote)

The Support Associate is responsible for handling customer, courier, and merchant inquiries via live chat, phone, and email. They must resolve operational issues and escalations while maintaining high-quality service standards.

Recruitment & Campaign Support Officer (Need SC Clearance)

The role involves managing recruitment campaigns from setup to completion, including candidate communication and documentation. You will also provide administrative support to the recruitment team and maintain accurate candidate records.

Customer and Product Support Expert (f/m/d)

You will act as the primary point of contact for customers and partners, managing requests through Zendesk and ensuring high-quality service. Additionally, you will handle operational tasks such as order management, data analysis, and process optimization to improve product and service delivery.

10989 - ServiceNow Sênior | ITSM / CSM - Sênior

Responsible for the support and evolution of the ServiceNow environment, including the analysis and resolution of incidents and problems. Develops and configures platform features, workflows, and integrations with corporate systems like SAP and DocuSign.

Customer Support Lead

You will lead and scale the customer support team while driving operational excellence and technical problem-solving. Additionally, you will own support processes and collaborate with the AI Platform team to innovate and improve AI-enabled support outcomes.

ServiceNow CSM/CRM Consultant

Lead implementation and enhancement projects for ServiceNow CSM and CRM modules while designing scalable workflows. Configure customer service portals, automation, and enterprise integrations using Flow Designer and IntegrationHub.

Customer Support - Voice 12 applicants

The role involves managing inbound and outbound calls to handle appointments, inquiries, and client concerns while maintaining a luxury service standard. Additionally, the employee will support administrative tasks, inventory monitoring, and social media engagement to ensure efficient virtual front desk operations.

Virtual Assistant – CRM & Outreach Support

The Virtual Assistant will manage CRM workflows, lead responses, and pipeline organization within GoHighLevel. Additionally, the role involves tracking marketing performance across Meta and Google Ads and assisting with content creation and social media management.

Remote Bilingual Customer Service Representative

You will serve as a primary resource for billing, programming, and technical troubleshooting while promoting company products to customers. The role involves taking back-to-back phone calls to provide solutions for customer needs and technical issues.

Remote Bilingual Customer Service Representative

You will serve as an information resource for billing, programming, and technical troubleshooting while promoting products to customers. The role involves taking back-to-back phone calls to provide solutions for customer needs and technical issues.

Remote Support Specialist 11 applicants

The Remote Support Specialist will assist customers with inquiries, requests, and routine issues through various communication channels. They are also responsible for updating customer records and maintaining accurate information while adhering to company service standards.

Healthcare Customer Service Representative - BGC 16 applicants

Manage high-volume inbound customer calls while providing technical support and administrative assistance. Document all interactions in Salesforce and guide new clients through the onboarding process.