Remote Customer Success Manager Jobs in United States

636 Customer Success Manager jobs in United States available for remote work from home. Apply for positions such as Sr. Strategic Customer Success Manager, Scaled Customer Success Manager, Growth Customer Success Manager and more! Discover the best work-from-home or hybrid, full- and part-time jobs.

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Remote Customer Success Manager Jobs in United States (636)

Search = Customer Success Manager Remote in = United States

Sr. Strategic Customer Success Manager

Rhythm Software, Inc. · Full Time · 11 Weeks Ago
Rhythm Software, Inc.
🌎 United States πŸ’΅ $110K - $135K per year ⭐ 5-10 yrs exp πŸ’Ό Sales Customer Success Manager
The Senior Strategic CSM will own the post-implementation success for the most strategic accounts, focusing on ensuring customers achieve real, measurable outcomes through the platform by building North Star Success Plans and defining customer outcomes. This role involves developing trusted relationships with executive stakeholders, leading strategic conversations, and acting as the internal conductor to coordinate across all internal teams for a cohesive customer experience.

Scaled Customer Success Manager

Rhythm Software, Inc. · Full Time · 11 Weeks Ago
Rhythm Software, Inc.
🌎 United States πŸ’΅ $75000 - $95000 per year ⭐ 2-5 yrs exp πŸ’Ό Sales Customer Success Manager
The Scaled Customer Success Manager supports the largest customer segment using scalable engagement strategies, digital programs, and lifecycle automation to ensure customers achieve value from Rhythm. Key duties involve driving onboarding, delivering structured enablement resources, managing scalable engagement programs like webinars and newsletters, and executing lifecycle success programs.

Growth Customer Success Manager

Rhythm Software, Inc. · Full Time · 11 Weeks Ago
Rhythm Software, Inc.
🌎 United States πŸ’΅ $95000 - $125K per year ⭐ 2-5 yrs exp πŸ’Ό Sales Customer Success Manager
The Growth Customer Success Manager is responsible for ensuring Tier 2 customers achieve measurable value from the Rhythm platform while identifying opportunities for deeper adoption and long-term growth. This involves driving customer success planning, monitoring product usage, proactively managing risk, and surfacing expansion opportunities to sales teams.
We Are Working is hiring for remote Customer Success Manager - Remote

Customer Success Manager - Remote

We Are Working · Full Time · 11 Weeks Ago
We Are Working
🌎 United States ⭐ 2-5 yrs exp πŸ’Ό Sales Customer Success Manager
The Customer Success Manager will build and maintain strong, long-term client relationships, acting as the primary point of contact to ensure clients achieve meaningful outcomes from WAW services. Responsibilities include monitoring client health metrics, proactively identifying needs, guiding onboarding, and advocating for customers internally to resolve issues.
LeanTaaS is hiring for remote Product Implementation & Customer Success Manager, iQueue for Infusion Centers
🌎 Georgia, India, United States πŸ’΅ $90000 - $125K per year ⭐ 2-5 yrs exp πŸ’Ό Sales Customer Success Manager
This role focuses on driving operational improvement at customer sites, requiring up to 20% travel, by understanding unique operational needs, evangelizing products, and building/running analytics on customer performance. Responsibilities also include managing customer implementations, coordinating technical requirements, and facilitating data gathering and preprocessing from disparate systems.

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Customer Success Manager- Legal

UniCourt Inc · Full Time · 12 Weeks Ago
UniCourt Inc
🌎 United States πŸ’΅ $115K - $170K per year ⭐ 2-5 yrs exp πŸ’Ό Sales Customer Success Manager
The Customer Success Manager will own the post-sale relationship for enterprise clients, leading onboarding, developing success plans, and driving product adoption to ensure clients realize full platform value. This role involves proactively identifying engagement opportunities, managing renewals, surfacing expansion possibilities, and acting as the voice of the customer internally.

REMOTE Sales Manager, Customer Success Department

Apexchat · Full Time · 12 Weeks Ago
Apexchat
🌎 United States πŸ’΅ $35000 - $100K per year ⭐ 5-10 yrs exp πŸ’Ό Sales Sales Manager
This strategic leader is responsible for overseeing the Client Partner team, focusing primarily on driving upsell growth, reducing customer churn, and ensuring high customer satisfaction levels. Key duties include leading team development, setting and executing strategic goals (OKRs/KPIs), and owning the end-to-end customer success process from onboarding to renewal.

Customer Success Manager (US) 1874 APPLICANTS

Landed · Full Time · 12 Weeks Ago
Landed
🌎 United States πŸ’΅ $100K - $120K per year ⭐ 2-5 yrs exp πŸ’Ό Sales Customer Success Manager
The role involves owning and managing the success of mid-market and enterprise customers through onboarding, product adoption, and retention, while creating and monitoring metrics to ensure client expectations are met or exceeded. Responsibilities also include ensuring client understanding of ROI, designing integration approaches, facilitating product education, and gathering market insights to optimize hiring efforts.
Routeware, Inc. is hiring for remote Customer Success Manager (West Coast)

Customer Success Manager (West Coast)

Routeware, Inc. · Full Time · 12 Weeks Ago
Routeware, Inc.
🌎 United States πŸ’΅ $70000 - $80000 per year ⭐ 2-5 yrs exp πŸ’Ό Sales Customer Success Manager
The Customer Success Manager will own approximately 100 customer accounts, guiding municipalities and haulers on leveraging digital communication and fleet management software to improve solid waste operations and ensure subscription renewals. This involves consulting on best practices, setting goals based on data, and acting as the voice of the customer internally.

Inside Sales and Customer Success Manager Full Remote

Five Star Bath Solutions of Wilmette · Full Time · 12 Weeks Ago
Five Star Bath Solutions of Wilmette
🌎 United States πŸ’΅ $40000 - $60000 per year ⭐ 2-5 yrs exp πŸ’Ό Sales Customer Success Manager
The role involves making high-volume outbound calls to warm leads to confirm appointments and managing the calendar effectively to ensure client satisfaction. Responsibilities also include maintaining accurate client interaction records and collaborating with sales and operations teams for seamless service delivery.
WorkSpan is hiring for remote Principal Customer Success Manager

Principal Customer Success Manager

WorkSpan · Full Time · 12 Weeks Ago
WorkSpan
🌎 United Kingdom, United States ⭐ 10+ yrs exp πŸ’Ό Sales Customer Success Manager
The role involves owning high-value enterprise accounts, defining success plans with clear KPIs related to pipeline, revenue, and AI-enabled productivity gains, and leading executive business reviews. The manager must drive deep adoption of core modules and AI features while identifying and executing expansion opportunities in partnership with Sales.
Armis Security is hiring for remote Technical Customer Success Manager

Technical Customer Success Manager

Armis Security · Full Time · 13 Weeks Ago
Armis Security
🌎 United States πŸ’΅ $120K - $130K per year ⭐ 5-10 yrs exp πŸ’Ό Sales Customer Success Manager
The Technical Customer Success Manager will lead adoption and implementation plans for platinum-level customers, ensuring they realize maximum value from the Armis platform by understanding use cases and providing security posture recommendations. This role involves building trusted relationships with stakeholders and acting as the customer advocate while coordinating across internal teams like Product, Engineering, and Sales to meet objectives.
Cyara is hiring for remote Senior Customer Success Manager (East)

Senior Customer Success Manager (East)

Cyara · Full Time · 13 Weeks Ago
Cyara
🌎 United States πŸ’΅ $110K - $135K per year ⭐ 5-10 yrs exp πŸ’Ό Sales Customer Success Manager
The Senior Customer Success Manager will own customer outcomes, ensuring clients maximize value from Cyara's solutions by articulating measurable ROI to stakeholders and negotiating long-term renewals with revenue uplift. This role involves acting as a program manager throughout the customer journey, understanding pain points, building adoption plans, and serving as a technical bridge between various organizational levels.

Manager, Customer Success (Scribe)

ModMed · Full Time · 13 Weeks Ago
ModMed
🌎 United States ⭐ 2-5 yrs exp πŸ’Ό Sales
The Manager will lead a team of Customer Success Managers focused on driving adoption, mitigating risk, and identifying upsell opportunities for the AI-powered clinical documentation solution, MedMed Scribe. This role involves designing and executing strategies to optimize the customer success journey, managing KPIs, and coaching team members to achieve success and development goals.
NICE is hiring for remote Technical Customer Success Manager

Technical Customer Success Manager

NICE · · 13 Weeks Ago
NICE
🌎 United States ⭐ 2-5 yrs exp πŸ’Ό Sales Customer Success Manager
This role supports Customer Success Managers by acting as a shared technical resource, providing deep expertise across enterprise accounts on platform usage, solution design, and best practices for conversational AI solutions. The specialist will advise on technical topics, serve as an escalation point for complex questions, and help customers optimize their AI deployments.

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1Password is hiring for remote Senior Customer Success Manager, Commercial

Senior Customer Success Manager, Commercial

1Password · · 14 Weeks Ago
1Password
🌎 Canada, United States πŸ’΅ $75000 - $105K per year ⭐ 5-10 yrs exp πŸ’Ό Sales Customer Success Manager
The Senior Customer Success Manager guides Mid Market Teams and Business customers through established best practices, acting as a customer champion to increase awareness of their needs and priorities. Key focus areas include customer retention, demonstrating investment value, and driving adoption goals through proactive and reactive engagement.

Customer Success Manager (AMER)

Entersekt · · 14 Weeks Ago
Entersekt
🌎 United States ⭐ 2-5 yrs exp πŸ’Ό Sales Customer Success Manager
The Customer Success Manager will own and manage a portfolio of financial services clients across the AMER region, focusing on maximizing adoption, retention, and growth through digital banking and authentication solutions. Key duties include developing success plans, monitoring client health, driving renewals and expansion opportunities, and serving as the voice of the customer internally.
Flagler Health is hiring for remote Rev Cycle Customer Success Manager

Rev Cycle Customer Success Manager

Flagler Health · · 14 Weeks Ago
Flagler Health
🌎 United States ⭐ 10+ yrs exp πŸ’Ό Sales Customer Success Manager
This role involves designing and owning customer success processes focused on Revenue Cycle Management (RCM) operations for MSK practices, serving as the primary subject matter expert for RCM issues and ensuring customer satisfaction and retention. Responsibilities include onboarding, managing third-party billing vendors, advising on front-end and back-end RCM, and presenting performance reports to demonstrate financial impact.
Compliance & Risks is hiring for remote Customer Success Manager (Contract)

Customer Success Manager (Contract)

Compliance & Risks · · 14 Weeks Ago
Compliance & Risks
🌎 Georgia, United States ⭐ 5-10 yrs exp πŸ’Ό Sales Customer Success Manager
The Customer Success Manager will drive scaled customer outcomes using data, automation, and intelligent workflows within an AI-enabled model, focusing on value realization, adoption, and retention. Key duties include owning subscription renewals, interpreting customer signals to identify risk and expansion opportunities, and building strong partner relationships.
RevolutionParts is hiring for remote Customer Success Manager III, Enterprise

Customer Success Manager III, Enterprise 30 APPLICANTS

RevolutionParts · Full Time · 15 Weeks Ago
RevolutionParts
🌎 United States ⭐ 5-10 yrs exp πŸ’Ό Sales Customer Success Manager
The Customer Success Manager will act as a trusted business advisor for top customers, including OE Retail and Aftermarket accounts, helping to define and create a new customer journey for e-commerce solutions. They will also analyze data to identify sales growth opportunities and communicate progress on initiatives to stakeholders.
Multitude Insights is hiring for remote Senior Customer Success Manager

Senior Customer Success Manager

Multitude Insights · Full Time · 15 Weeks Ago
Multitude Insights
🌎 United States ⭐ 5-10 yrs exp πŸ’Ό Sales Customer Success Manager
The Senior Customer Success Manager will be responsible for building and defining the Customer Success function, operationalizing the customer journey from onboarding through renewal, and creating scalable playbooks and reporting tools. This role also involves driving ongoing value and adoption by ensuring agencies achieve measurable outcomes from the BLTN product.
Amplemarket is hiring for remote Senior Customer Success Manager

Senior Customer Success Manager

Amplemarket · Full Time · 15 Weeks Ago
Amplemarket
🌎 United States ⭐ 2-5 yrs exp πŸ’Ό Sales Customer Success Manager
The Customer Success Manager will own and manage a portfolio of customer accounts, acting as a trusted advisor throughout their journey from onboarding to renewal to ensure they achieve desired business outcomes. Key duties include leading onboarding, tracking success metrics, identifying expansion opportunities, and proactively mitigating churn risks.

Sr. Manager, Customer Success

Samsara · Full Time · 15 Weeks Ago
Samsara
🌎 United States πŸ’΅ $119K - $170K per year ⭐ 5-10 yrs exp πŸ’Ό Sales
The Senior Manager will own the ongoing success, value realization, and risk management for the Mid-Market customer segment, consistently meeting or exceeding KPIs. This role involves defining and executing scalable customer success strategies, including standardized playbooks for various stages, while leading and supporting the CSM team.
Placer.ai is hiring for remote Senior Customer Success Manager

Senior Customer Success Manager

Placer.ai · Full Time · 15 Weeks Ago
Placer.ai
🌎 United States πŸ’΅ $99000 - $112K per year ⭐ 5-10 yrs exp πŸ’Ό Sales Customer Success Manager
The Senior Customer Success Manager will own the entire lifecycle for a book of customer business, including onboarding, nurturing, retention, upselling, and ongoing success. This role involves refining the customer journey, designing listening points, and actively engaging in client discussions to position the solution's value.

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Enterprise Customer Success Manager

Samsara · Full Time · 15 Weeks Ago
Samsara
🌎 United States ⭐ 2-5 yrs exp πŸ’Ό Sales Customer Success Manager
Enterprise Customer Success Managers partner with top customers post-implementation to understand their challenges, advise on customizing the Samsara platform, and ensure they achieve business value from the IoT solution. This involves orchestrating executive business reviews, conducting workshops, and acting as a long-term strategic partner across Sales, Support, and Product teams.
SuccessKPI Inc. is hiring for remote Senior Customer Success Manager

Senior Customer Success Manager

SuccessKPI Inc. · Full Time · 16 Weeks Ago
SuccessKPI Inc.
🌎 Georgia, India, United States ⭐ 5-10 yrs exp πŸ’Ό Sales Customer Success Manager
The Senior Customer Success Manager will drive product adoption and customer success within a portfolio of top-tier accounts by aligning the product with strategic business goals. This role involves serving as the primary customer contact, communicating needs to internal teams, and identifying growth opportunities within the existing customer base.
Porter Cares, Inc.  is hiring for remote Risk Adjustment Account Manager, Customer Success

Risk Adjustment Account Manager, Customer Success

Porter Cares, Inc. · Full Time · 16 Weeks Ago
Porter Cares, Inc.
🌎 United States ⭐ 2-5 yrs exp πŸ’Ό Sales Account Manager
Assist in managing diverse clients and projects within a healthcare setting while collaborating closely with the Customer Success Team to ensure client satisfaction and project success. This involves utilizing project management tools, collaborating cross-functionally, and maintaining accurate project documentation.
ScreenPoint Medical is hiring for remote Customer Success Manager North America

Customer Success Manager North America

ScreenPoint Medical · Full Time · 16 Weeks Ago
ScreenPoint Medical
🌎 United States ⭐ 2-5 yrs exp πŸ’Ό Sales Customer Success Manager
This role is accountable for post-sale customer success, satisfaction, retention, and ensuring customers realize the clinical and operational value of the AI solution. Responsibilities include driving adoption, identifying expansion opportunities, monitoring health indicators, delivering executive reviews, and providing high-impact clinical training.

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