Customer Intake Manager
Lead, coach, and manage a remote team to verify the accuracy and completeness of customer account information. Continuously refine processes and workflows while collaborating with customer success and data analytics teams.
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Lead, coach, and manage a remote team to verify the accuracy and completeness of customer account information. Continuously refine processes and workflows while collaborating with customer success and data analytics teams.
Lead, coach, and manage a remote team to verify the accuracy and completeness of new customer account information. Continuously refine processes and workflows while collaborating with customer success and data analytics teams to ensure high performance.
The Customer Intake Senior Associate will verify the accuracy and completeness of new customer account information. They will also collaborate with the customer success team and communicate with customers via phone, email, and messaging to resolve account discrepancies.
The Senior Associate will verify the accuracy and completeness of new customer account information. They will also collaborate with the customer success team and communicate with customers via phone, email, and messaging.
The Driver Engagement Associate is responsible for executing outbound calls to customers to assist them throughout their journey and accurately documenting all interactions. They will also collaborate with the team to improve call scripts and ensure consistent project execution.
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The Sales Program Manager will recruit, train, and oversee field sales contractors to support market expansion. They are also responsible for refining operational processes and workflows to optimize the field sales program.
The associate will lead content creation and manage the company's social media presence to drive organic growth and engagement. They will also assist with operational tasks, including event planning and email marketing, while collaborating with the executive leadership team.
Customer Support Associates are responsible for addressing and resolving driver and rider issues on the Empower platform. They must maintain platform knowledge, ensure timely correspondence, and provide product recommendations to reduce future support volume.
You will be responsible for investigating fraudulent activity, monitoring transactions, and refining escalation protocols to protect the platform. Additionally, you will collaborate with cross-functional teams and support the training of new team members.
The Senior Customer Support Specialist will manage safety-related incident responses and provide guidance to the support team on sensitive escalations. They are also responsible for ensuring timely communication with customers and assisting in the training and onboarding of new team members.
The Senior Zendesk Administrator will design and maintain skills-based and predictive routing while managing Zendesk AI agents and Copilot workflows. They will also partner with cross-functional teams to build dashboards and optimize support processes to support organizational scaling.
Lead and manage a remote customer support team to ensure 24/7 service excellence and high-performance culture. Oversee recruitment, training, quality assurance processes, and the refinement of team workflows to optimize support operations.
Lead, coach, and manage a remote customer support team to ensure 24/7 service excellence and performance standards. Oversee team workflows, quality assurance processes, and the escalation of critical issues while maintaining a deep understanding of the company platform.
Manage and coach a remote team of customer support agents to ensure 24/7 service excellence. Oversee performance metrics, quality assurance processes, and team workflows while maintaining a deep understanding of the company platform.
Manage the full recruiting lifecycle, including sourcing, screening, and interviewing candidates to meet talent needs. Collaborate with senior leadership to develop structured interview processes and negotiate offers.
The Interim New Church Strategist will evaluate and evolve congregational development models through data-driven assessment and analysis. They will also build relationships across denominational regions to align local needs with organizational goals for effective church planting.
The Field Service Engineer is responsible for the routine maintenance, testing, and remedial work on ground-mounted solar PV systems. They must also coordinate third-party contractors and ensure all site activities comply with health, safety, and environmental regulations.
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You will serve as the primary point of contact for international customers, handling inquiries via email and phone. Additionally, you will be responsible for verifying documents and supporting the team with various ad-hoc tasks.
Design fire sprinkler systems for various projects using specialized software while performing hydraulic calculations according to NFPA standards. Coordinate with project stakeholders to ensure accurate submittals and provide technical support during the installation process.
The Senior Director will lead a blended onshore and offshore platform engineering team, overseeing technical strategy, hiring, and the development of shared tools and AI-driven infrastructure. They will ensure compliance with healthcare regulations while managing vendor relationships and representing engineering to executive leadership.
The Account Manager will train, onboard, and manage contractors to support South Carolina's home energy efficiency and electrification rebate programs. This role involves monitoring contractor performance, overseeing quality assurance activities, and providing field-based support to ensure program compliance.
The Business Analyst will gather and document requirements for ServiceNow ITSM and ITOM initiatives to support federal digital transformation projects. They will facilitate stakeholder workshops, analyze business processes, and translate operational needs into scalable platform solutions.
The Paralegal will support the global in-house legal team by managing contract lifecycles, conducting legal research, and tracking compliance metrics. They will also collaborate with internal stakeholders and outside counsel to ensure efficient legal operations and accurate documentation.
The Equipment Installation Technician III is responsible for designing, quoting, and overseeing the installation of chemical feed and oxidant systems at customer sites. They also manage project schedules, supervise contractors, and provide technical support to ensure installations meet company standards.
The Director leads the legal execution of complex global M&A transactions, including acquisitions, divestitures, and joint ventures. They provide strategic legal guidance to executive leadership while managing cross-functional due diligence and outside counsel.
The VP Global Sales is responsible for establishing and coordinating global sales strategies, plans, and programs to drive growth. They will lead a geographically dispersed team, manage key channel partnerships, and oversee go-to-market strategies for the Digital Flexo business.
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The role involves driving end-to-end project management for large-scale social and communications programs while establishing operational governance frameworks. The incumbent will partner with cross-functional teams to ensure flawless execution, process efficiency, and compliance across the organization's social media ecosystem.
You will serve as the technical lead for power distribution solutions, partnering with consultants and end users to provide design support and product expertise. Additionally, you will drive business growth by managing technical engagements, delivering customer education, and leveraging market insights to identify product opportunities.
The Local Service Manager will lead UK Traction Service operations and act as the primary point of contact for customers to ensure high-quality service delivery. They are responsible for identifying sales opportunities, managing contracts, and driving continuous improvement in safety, performance, and customer satisfaction.
The Field Service Engineer executes service work of low to medium complexity while adhering to safety and quality standards. They are responsible for troubleshooting equipment failures, identifying operational improvements, and managing customer relationships on-site.
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