Provide technical support for solar energy products by troubleshooting issues via inbound calls and email. Manage the RMA process for faulty hardware and escalate product trends to the Tier-II team.
Remote Support Jobs in United States (5,819)
Remote in = United States
Job category = Support
Member Services Representative
Connexus Credit Union
·
Full Time
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6 Weeks Ago
Connexus Credit Union
The representative serves as the first point of contact for members, providing financial transaction assistance and product recommendations. They are responsible for maintaining accurate cash drawers, protecting credit union assets, and fostering professional relationships with members.
Remote-Customer Service Representative (Bilingual in Spanish)
Alignment Health
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Full Time
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6 Weeks Ago
Alignment Health
The Regional Concierge Navigator provides outreach and support to members, helping them navigate healthcare benefits and provider networks. They are responsible for resolving member issues, scheduling appointments, and ensuring coordinated care throughout the member's journey.
Acquisition Management Support SME (Federal Agency)
Aalis Management Consulting
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Full Time
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6 Weeks Ago
Aalis Management Consulting
The SME will assist program offices with the development, review, and validation of acquisition documentation such as SOWs, PWSs, and acquisition plans. Additionally, the role involves providing day-to-day acquisition support, delivering training sessions, and recommending process improvements.
Provide efficient technical assistance for packaging equipment operations and facilitate performance improvements for customers. Perform machine audits, assist with installations, and maintain effective relationships with internal and external stakeholders.
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Laboratory Client Support Specialist - South Dakota - Remote - PRN
Sanford Health
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Full Time
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6 Weeks Ago
Sanford Health
The specialist acts as the primary point of contact for laboratory testing inquiries, providing technical support to physicians, clients, and healthcare providers. They are responsible for managing pre-analytical, analytical, and post-analytical testing phases, documenting communications in CRM software, and maintaining laboratory resource databases.
The Customer Support Coordinator will respond to client inquiries, research service options, and manage planning requests. They are responsible for maintaining accurate records and ensuring clear, timely communication throughout the service coordination process.
The Retirement Support Coordinator manages monthly exception reporting for the Massachusetts Teachers Retirement System and processes 401(k)/403(b) contributions. They also provide administrative support to the Client Services department and assist clients with pensionable earnings and retirement form calculations.
The Client Support Coordinator processes employee enrollments, terminations, and benefit changes while maintaining accurate client data in internal systems. They also provide administrative support to the Client Services department and assist with special projects as needed.
Customer Service Representative
BLEUCHIP COMMERCIAL INSURANCE LLC
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Full Time
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6 Weeks Ago
BLEUCHIP COMMERCIAL INSURANCE LLC
The representative will manage an existing book of business, support producers and the marketing team, and handle account management for smaller accounts. Key tasks include issuing certificates of insurance, processing endorsements, and utilizing various insurance technology platforms.
Call Center Agent - Travel Benefits
Conduent Business Services, LLC
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Full Time
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6 Weeks Ago
Conduent Business Services, LLC
The agent is responsible for managing inbound calls and assisting travelers by utilizing multiple systems and tools. They must also handle emails, process requests, and collaborate with the team to drive continuous improvement.
Customer Service Representative – Part time 41 APPLICANTS
Percepta
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Full Time
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6 Weeks Ago
Percepta
You will answer incoming customer communications and conduct research to resolve customer issues effectively. Your goal is to provide exceptional service and peace of mind to every customer you assist.
You will answer incoming customer communications and conduct research to resolve customer issues effectively. Your goal is to provide exceptional service and peace of mind to every customer you assist.
Manage day-to-day relationships with mid-market employer clients to drive product adoption, secure renewals, and maximize value. Partner with cross-functional teams to execute enrollment campaigns and turn clients into long-term advocates.
German Associate QA Tester / Language Development Support (Remote)
Naughty Dog
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Part Time
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6 Weeks Ago
Naughty Dog
The associate will identify, log, and maintain gameplay issues while conducting bug regression testing. They will also verify German language dialogue and text to ensure high quality and cultural accuracy.
Italian Associate QA Tester / Language Development Support (Remote)
Naughty Dog
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Part Time
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6 Weeks Ago
Naughty Dog
The associate QA tester will identify, log, and maintain gameplay issues while conducting bug regression testing. They are also responsible for verifying Italian dialogue and text to ensure cultural accuracy and high-quality content.
French Associate QA Tester / Language Development Support (Remote)
Naughty Dog
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Part Time
·
6 Weeks Ago
Naughty Dog
The associate will identify, log, and maintain gameplay issues while conducting bug regression testing and creating test plans. They are responsible for verifying French language dialogue and text to ensure cultural accuracy and high-quality content.
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Field incoming calls from members requiring emergency roadside assistance and document details accurately. Relay critical information to internal and external teams to expedite dispatching services like towing and fuel delivery.
Lead complex onboarding initiatives and design adoption playbooks for enterprise law firms transitioning to AI-powered systems. Act as an AI evangelist while managing on-site strategy and providing critical feedback to product and engineering teams.
Remote Customer Service Representative – Travel
Hallford Travels
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Full Time
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6 Weeks Ago
Hallford Travels
The representative will assist clients with travel inquiries, coordinate arrangements, and maintain accurate booking records. They will also communicate with suppliers to confirm details and provide ongoing support before and after travel.
Remote Customer Service Representative – Travel
Hallford Travels
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Full Time
·
6 Weeks Ago
Hallford Travels
The representative will assist clients with travel inquiries, coordinate arrangements, and guide them through the planning process. They are also responsible for maintaining accurate booking records and communicating with travel suppliers.
Product Support Specialist (BlackLocus division)
The Home Depot
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Full Time
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6 Weeks Ago
The Home Depot
The Product Support Specialist handles Level 1 technical requests using SQL, AI/LLM, and ticketing systems while maintaining system data and user access. They also collaborate with engineering and analytics teams to resolve application issues and produce data-backed content for the knowledge database.
The agent is responsible for managing inbound calls and assisting travelers by utilizing multiple systems and tools. They will also handle emails, process requests, and support team projects while maintaining a high standard of customer service.
Remote Customer Service – TRAVEL ADVISOR
Hallford Travels
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Full Time
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6 Weeks Ago
Hallford Travels
Assist clients with vacation planning and coordinate travel arrangements including cruises, tours, and hotel accommodations. Maintain accurate records of bookings and provide ongoing support to clients before and after their travel.
Manage a defined book of business to drive platform adoption and dealership performance through data-backed strategies. Collaborate with internal teams to identify expansion opportunities and ensure high levels of customer satisfaction and operational excellence.
Pre-Service Representatives are responsible for scheduling and pre-registering patients for facility visits via telephone. They also handle insurance verification, collect financial obligations, and maintain accurate patient logs.
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Provide technical support and implementation assistance for integration services while liaising with internal engineering and product teams. Monitor integration performance, troubleshoot complex issues using technical tools, and act as a customer advocate for software enhancements.
The specialist is responsible for troubleshooting and configuring the ResWare application while assisting in the design and delivery of in-house software. They will also manage data migration, system deployment, and provide hands-on technical support to internal business units.
The Support Associate will engage with veterinary professionals to assist with purchasing decisions and platform usage via chat, email, and phone. They will also troubleshoot issues, manage accounts, and collaborate cross-functionally to improve platform features.
Digital CX Solutions Specialist
West Virginia University Foundation
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Full Time
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6 Weeks Ago
West Virginia University Foundation
The specialist serves as the primary facilitator for digital constituent-facing solutions, ensuring optimal user experience and security. They act as a liaison between internal groups, technical staff, and vendors while managing cybersecurity and compliance standards.
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Support Jobs in Other Countries
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351
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315
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259
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213
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196
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195
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132
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127
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118
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100
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96
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86
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72
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25045
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6682
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2813
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2391
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1973
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1649
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1063
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679
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