Remote Support Jobs in France (254)
Technical Customer Support - Contractor
Provide technical customer support by troubleshooting wallet functionality, payment systems, and backend services while performing technical triage. Monitor system performance, assist in incident response, and collaborate with engineering teams to improve system reliability.
Alliance Support
The Alliance Support professional will manage partner relationships, alliance operations, and governance while coordinating GTM activities across sales, delivery, and marketing teams. They are responsible for maintaining internal dashboards, tracking alliance KPIs, and managing partner portal registrations and documentation.
General Admin VA Support
The Virtual Assistant will manage social media content distribution, lead generation, and networking activities for a coaching business. They will also handle email marketing administration and maintain client databases using provided content.
Customer Care Advocate I
The Customer Care Advocate will respond to incoming customer inquiries regarding pharmacy benefits and prescription order status with professionalism and compassion. They are responsible for navigating multiple systems to process orders and resolve customer issues while maintaining high service standards.
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Spécialiste Support Pilotage et Comptabilité (Télétravail complet possible - Orléans)
You will act as a primary point of contact for clients, providing expert support on accounting and financial management software. Your role involves troubleshooting technical issues, assisting with data migration, and collaborating with product teams to improve the user experience.
Spécialiste Support Pilotage et Comptabilité (Télétravail complet possible - Tours)
You will act as a primary point of contact for clients, providing expert support on accounting and financial management software. Your role involves resolving technical issues, assisting with data migration, and collaborating with product teams to improve the user experience.
Customer Support Specialists 16 applicants
Provide responsive, human-centered technical support for a cloud-based AI platform during overnight Pacific Time hours. Investigate and troubleshoot software issues while maintaining clear communication with customers and the daytime team.
Customer Support Executive
The role involves serving as the primary point of contact for customer queries and providing product guidance. You will also be responsible for building customer relationships, resolving issues, and maintaining accurate records in CRM tools.
Customer Service Representative (P&C)
Handle inbound calls, chats, and assigned tasks from insurance clients and agents, answering policy, coverage, billing, and payment questions and processing policy changes, endorsements, cancellations, and documentation requests. Maintain accurate, timely service while meeting performance standards, complying with procedures and regulations, and collaborating with teammates to improve workflows and the client experience.
System Analyst (Contact Center & Integrations)
You will analyze business and system requirements while designing integration solutions for the contact center ecosystem. Additionally, you will coordinate end-to-end integrations with partners and act as the primary point of contact for IT teams.
Manager, Product Support - Expert Team
Lead the Tier 4 Product Support team to resolve complex escalations and bridge the gap between customer feedback and R&D product roadmaps. Manage a team of subject matter experts while building AI-powered tools to improve support efficiency and product quality.
Expert Support Technique et Comptable H/F
You will act as a functional and technical expert, managing user tickets and investigating incidents related to accounting and platform functionality. You will also collaborate with product and development teams to ensure rapid resolution of issues and contribute to continuous product improvement.
GHL Support Virtual Assistant
Provide first-level technical support to clients via incoming calls to troubleshoot GoHighLevel issues. Document unresolved technical problems and escalate them to the back-end support team.
Customer Support Agent 12 applicants
Manage lead administration, client onboarding and PDMR coordination, CRM and IT support, refunds and transfers, installment payments, invoices, and employee referral tracking. Maintain accurate operational records, respond to Sales team requests, escalate issues, and support process improvements.
RPA Production Support Analyst
The RPA Production Support Analyst will ensure the stable operation of RPA bots by managing incidents, troubleshooting issues, and implementing corrective actions. They will also collaborate with teams to drive process improvements and support the L1/L2 support staff.
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Customer support / Atención al cliente - Frances e Ingles
Provide technical support and facilitate communication between the IT department and international clients. Manage and update information in the CRM while ensuring project deadlines and documentation are maintained.
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Support Specialist Imaging Systems - France
The Support Specialist will independently perform installations, maintenance, and repairs of medical imaging systems at clinical sites. They will also provide remote and on-site technical support to clinical users while ensuring optimal device functionality and compliance with quality standards.
Mission Support Team Section Lead - Ground
The Mission Support Section Manager leads a team of field service professionals to resolve escalated technical issues and maintain system health in a distributed ISR environment. They are responsible for managing customer relationships, overseeing training programs, and ensuring the effectiveness of internal controls.
Customer Support Specialist, Japanese
Provide prompt and effective customer support to Japanese-speaking players while acting as an official representative within the game community. Monitor in-game transactions for fraudulent activity and collaborate with internal teams to resolve technical issues and report community trends.
Customer Support Specialist
The Customer Support Specialist acts as the primary point of contact for a SaaS clinical trial platform, managing inbound tickets and ensuring timely resolution within SLAs. They are responsible for documenting interactions in Salesforce, conducting user training, and maintaining HIPAA compliance while supporting clinical research workflows.
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What skills do remote support jobs in France ask for?
We reviewed 54 job postings for remote support specialists in France and found these are the skills employers ask for most often:
| Skill | Share of job posts |
|---|---|
| Customer support | 85% |
| Problem solving | 83% |
| Technical support | 81% |
| Communication | 78% |
| English proficiency | 74% |
| Data migration | 74% |
| Accounting | 72% |
| Financial management | 70% |
| Pedagogy | 67% |
| Teamwork | 57% |