Remote Support Jobs in Croatia (129)

Croatian Speaking Agent for Hospitality Industry -Relocation to Greece

Customer support / Atención al cliente - Frances e Ingles

Provide technical support and facilitate communication between the IT department and international clients. Manage and update information in the CRM while ensuring project deadlines and documentation are maintained.

Customer Support Specialist, Japanese

Provide prompt and effective customer support to Japanese-speaking players while acting as an official representative within the game community. Monitor in-game transactions for fraudulent activity and collaborate with internal teams to resolve technical issues and report community trends.

Customer Support Specialist

The Customer Support Specialist acts as the primary point of contact for a SaaS clinical trial platform, managing inbound tickets and ensuring timely resolution within SLAs. They are responsible for documenting interactions in Salesforce, conducting user training, and maintaining HIPAA compliance while supporting clinical research workflows.

Healthcare Customer Service Representative

Manage high-volume inbound customer calls while providing technical and administrative support for healthcare technology products. Accurately document all interactions in Salesforce and assist new clients with the onboarding process.

Customer Support Specialist (French) 13 applicants

The specialist will communicate with customers across multiple channels including phone, email, and live chat to provide accurate product information. They are responsible for handling order inquiries, resolving after-sales requests, and ensuring a high-quality customer experience.

Customer Care Agent (German & English) | Contract-based

Manage diverse customer inquiries via email and phone, including order handling, returns, and delivery coordination. Communicate essential customer feedback to internal departments such as Logistics and Category Management.

Recruitment & Campaign Support Officer (Need SC Clearance)

The role involves managing recruitment campaigns from setup to completion, including candidate communication and documentation. You will also provide administrative support to the recruitment team and maintain accurate candidate records.

Customer and Product Support Expert (f/m/d)

You will act as the primary point of contact for customers and partners, managing requests through Zendesk and ensuring high-quality service. Additionally, you will handle operational tasks such as order management, data analysis, and process optimization to improve product and service delivery.

10989 - ServiceNow Sênior | ITSM / CSM - Sênior

Responsible for the support and evolution of the ServiceNow environment, including the analysis and resolution of incidents and problems. Develops and configures platform features, workflows, and integrations with corporate systems like SAP and DocuSign.

Customer Support Lead

You will lead and scale the customer support team while driving operational excellence and technical problem-solving. Additionally, you will own support processes and collaborate with the AI Platform team to innovate and improve AI-enabled support outcomes.

ServiceNow CSM/CRM Consultant

Lead implementation and enhancement projects for ServiceNow CSM and CRM modules while designing scalable workflows. Configure customer service portals, automation, and enterprise integrations using Flow Designer and IntegrationHub.

Customer Support - Voice 12 applicants

The role involves managing inbound and outbound calls to handle appointments, inquiries, and client concerns while maintaining a luxury service standard. Additionally, the employee will support administrative tasks, inventory monitoring, and social media engagement to ensure efficient virtual front desk operations.

Virtual Assistant – CRM & Outreach Support

The Virtual Assistant will manage CRM workflows, lead responses, and pipeline organization within GoHighLevel. Additionally, the role involves tracking marketing performance across Meta and Google Ads and assisting with content creation and social media management.

Remote Bilingual Customer Service Representative

You will serve as a primary resource for billing, programming, and technical troubleshooting while promoting company products to customers. The role involves taking back-to-back phone calls to provide solutions for customer needs and technical issues.

Remote Bilingual Customer Service Representative

You will serve as an information resource for billing, programming, and technical troubleshooting while promoting products to customers. The role involves taking back-to-back phone calls to provide solutions for customer needs and technical issues.

Remote Support Specialist 11 applicants

The Remote Support Specialist will assist customers with inquiries, requests, and routine issues through various communication channels. They are also responsible for updating customer records and maintaining accurate information while adhering to company service standards.

Healthcare Customer Service Representative - BGC 16 applicants

Manage high-volume inbound customer calls while providing technical support and administrative assistance. Document all interactions in Salesforce and guide new clients through the onboarding process.

Customer Support Executive 16 applicants

The Customer Support Executive will be responsible for handling customer inquiries and providing support in a remote environment. The role requires maintaining high standards of communication and customer service throughout the shift.

Customer Service Specialist - ME

Provide excellent customer service to clients in a remote environment. Maintain a professional and distraction-free home office space for daily operations.

Customer Service Specialist - MD

Provide excellent customer service to clients from a dedicated home office environment. Collaborate with the team while maintaining compliance and training standards.

Customer Support Agent 16 applicants

The Customer Support Agent acts as the primary point of contact for customers, resolving issues via email and chat. They collaborate with internal teams to find solutions and escalate inquiries to relevant departments when necessary.

Customer Support Compliance Specialist - German language

The specialist will handle customer requests, documentation, and complaints while ensuring compliance with internal procedures. They will also collaborate with internal teams like Sales and Account Management to maintain high service quality.

Support Specialist 11 applicants

The Support Specialist resolves complex, high-risk escalations for customers and drivers while serving as the final internal escalation point. They also provide operational guidance to outsourced teams and identify process improvements to reduce recurring issues.

German Customer Care Specialist (Remote - Croatia)

You will handle incoming calls from existing customers to address needs, manage cancellations, and perform contract adjustments. The role involves maintaining customer relationships through consultative communication and documenting interactions in Salesforce and CIM.

Customer Experience/Technical Support Interest Form 39 applicants

You will be responsible for empowering customers and colleagues through the effective use of company products. The role involves enhancing customer experiences and building lasting professional connections.

Technical Support Specialist 23 applicants

Provide technical assistance to customers and internal users via phone, email, and chat while troubleshooting hardware and software issues. Document interactions, resolve connectivity problems, and escalate complex technical issues to the appropriate teams.

Customer Care Agent (German & English)

Provide support to guests via multiple communication channels including phone, email, and chat to resolve booking and service inquiries. Maintain high quality standards while ensuring a professional and empathetic guest-first experience.

Customer Support Specialist (German and English)

Provide multi-channel support to hospitality guests regarding bookings, reservations, and property access. Maintain a professional, empathetic tone while documenting interactions and escalating critical issues to internal teams.

PMO Support Analyst | Management Consultant III (MC-III)

The PMO Support Analyst manages day-to-day delivery for a OneStream implementation by executing core PMO processes and maintaining project controls. This includes managing RAID logs, preparing status reports, and coordinating across government and contractor teams to ensure milestone discipline.