Manage a portfolio of vendors by providing strategic consulting to drive top-line and bottom-line growth. Collaborate with internal departments to optimize selection, traffic, and conversion while leveraging AI tools to automate operations.
The associate will provide timely, accurate, and professional customer service by resolving post-purchase issues via phone and email. They will utilize software tools to investigate customer accounts, review policies, and provide effective solutions in a fast-paced environment.
You will serve as the primary point of contact for customers, resolving inquiries via phone, chat, and email regarding orders, payments, and website navigation. Your goal is to prevent issues and provide an exceptional support experience while maintaining high customer satisfaction.
The recruiter will proactively source and engage passive technical talent using advanced search techniques and market research. They will also conduct in-depth screenings and manage the full-cycle recruitment process to support Amazon's global growth.
The Senior Compliance Associate reviews product information against regulatory documentation to ensure compliance for Amazon listings. They also classify products, address SOP deviations, and contribute to process improvements through data analysis and reporting.
You will manage vendor relationships and execute strategic account plans to drive performance and optimize product lines on Amazon.com. This involves conducting deep-dive data analysis, leading business reviews, and collaborating with internal teams to improve operational metrics and customer experience.
Evaluate transactions and safeguard Amazon's global customer base, profitability, and brand. Maintain a high bar of customer experience while investigating complex transactional issues.
Design and implement complex, secure AWS solutions while acting as a trusted advisor to customers throughout their cloud journey. Collaborate with stakeholders to gather requirements, manage project delivery, and share technical expertise through mentoring and documentation.
The Senior Technical Account Manager acts as a principal technical advisor to help customers craft and execute cloud strategies while driving adoption of AWS services. They serve as the voice of the customer to internal product teams and ensure the operational health of customer environments.
The Operations Manager will lead a team of 120-150 employees to ensure high-quality productivity and operational excellence within the KYC and risk management functions. They are responsible for driving process improvements, managing performance metrics, and collaborating with senior management to scale onboarding processes.
The Case Manager serves as the single point of contact for employees managing leave of absence and disability life events. They are responsible for adjudicating leaves in compliance with laws and company policies while facilitating a smooth return-to-work process.
The role involves performing manual security assessments and penetration testing on AWS services to verify the efficacy of security fixes. You will also develop automated tooling and proof-of-concept code to identify and remediate security vulnerabilities across the AWS ecosystem.
Create the physical layout of PCBs from concept to fabrication using industry-standard design tools. Collaborate across technical teams to define and implement spacecraft subsystems for the Amazon Leo satellite network.
You will participate in the definition and implementation of spacecraft subsystems while contributing to all phases of PCB design and production. You will collaborate with electrical and mechanical engineers to ensure designs meet performance requirements and create comprehensive documentation packages for fabrication and assembly.
Assist customers with billing, insurance verification, and pharmacy service inquiries via phone, email, and web. Proactively resolve issues while maintaining customer privacy and providing high-quality service in a fast-paced environment.
The Delivery Consultant will design, implement, and manage complex, scalable, and secure AWS cloud solutions while acting as a trusted advisor to customers. They will lead the project lifecycle, gather requirements, and provide technical guidance to ensure successful enterprise cloud adoption.
The Transportation Representative facilitates information flow between stakeholders and resolves issues impacting inbound operations and vendor relationships. They are responsible for appointment scheduling, monitoring freight delivery, and driving process improvements to streamline network operations.
You will lead technical engagements with healthcare customers to design, propose, and implement AWS-based AI solutions that drive business value. Additionally, you will collaborate with product and sales teams to influence roadmaps and develop technical content like whitepapers and reference architectures.
Design and implement complex, scalable, and secure AWS solutions while providing technical guidance throughout the project lifecycle. Collaborate with stakeholders to gather requirements, propose migration strategies, and act as a trusted advisor on industry trends and emerging technologies.
The Team Manager is responsible for leading, coaching, and developing a team of 20 to 25 associates to ensure a world-class customer experience. They set performance goals, foster an inclusive culture, and implement solutions to systemic customer-impacting issues.
The associate will perform precise data annotation tasks across image, video, and text formats to support machine learning model training. They are responsible for maintaining high data integrity and accuracy while adhering to operational goals in a 24x7 environment.
The Senior Compliance Associate reviews product information against regulatory documentation to ensure Amazon listings meet legal and safety standards. They also classify products, address SOP deviations, and contribute to process improvements through data analysis and reporting.
As a Senior TAM, you will craft and execute technical cloud strategies to drive customer adoption and use of AWS services. You will act as a technical leader and advocate for Fortune 500 enterprises, ensuring their AWS environments remain operationally healthy.
The Selling Partner Support Associate acts as the primary point of contact for Amazon Selling Partners, providing timely and accurate operational support. They are responsible for resolving complex queries, maintaining service level agreements, and contributing to process improvements within a dynamic contact center environment.
Lead complex security testing engagements for AWS architectures by applying expert reasoning and human judgment to identify high-consequence risks. Develop reusable security mechanisms, frameworks, and AI-augmented tools to enhance the team's testing effectiveness and drive resolution with stakeholders.
The Senior Solutions Architect will design and deliver innovative AWS-based solutions for media and entertainment clients while fostering strategic industry partnerships. They will also create high-quality technical content, including blogs, demos, and presentations, to educate customers and stakeholders on emerging technologies.
Develop and execute external engagement strategies to build partnerships with civic leaders, government officials, and community stakeholders. Coordinate events and represent Amazon to strengthen local community presence and influence regional priorities.
You will design, implement, and scale complex AI/ML and Generative AI solutions to meet customer business objectives. Additionally, you will act as a trusted advisor to stakeholders, providing technical guidance and driving AI transformation projects.
The Solutions Architect will lead technical engagements and design cloud computing architectures for state and local government customers. They will act as a subject matter expert to drive the adoption of AWS services while collaborating with sales and business development teams.
Develop and execute external engagement strategies to build partnerships with civic leaders, government officials, and community stakeholders. Coordinate events and represent Amazon to strengthen local community presence and influence regional priorities.
The Investigation Representative performs research and investigation on payment disputes across fulfillment centers to ensure operational excellence. They facilitate the flow of information among stakeholders and provide resolutions to identified gaps and risks.
The Transportation Representative facilitates information flow between stakeholders to resolve operational issues and ensure timely freight delivery. They also analyze network data to identify trends and implement process improvements to streamline transportation operations.
The Transportation Specialist facilitates information flow between carriers and warehouses to resolve operational issues and ensure timely freight delivery. They also analyze network data to identify trends and implement process improvements to streamline supply chain operations.
The recruiter will proactively source and engage passive candidates for technical roles using advanced search techniques and market research. They will conduct in-depth screenings and build relationships to ensure a high-quality pipeline that meets hiring manager preferences.
The Senior Technical Account Manager will craft and execute technical cloud strategies to drive customer adoption and provide strategic guidance to ensure operational health. They act as a technical leader and customer advocate, representing the voice of the customer to internal AWS product teams.
The Senior Customer Success Manager drives business growth for influential Amazon Sellers by developing strategic account plans and providing customized insights. They act as a trusted advisor to identify growth opportunities, optimize operational standards, and advocate for the Seller experience across internal teams.
Act as a technical consultant to help customers formulate and execute strategies for successful cloud adoption using AWS services. Contribute to the technical community by creating reference architectures, whitepapers, and presenting at workshops or conferences.
You will act as a principal technical advisor and advocate for customers, driving the adoption and operational health of their AWS environments. You will collaborate with internal engineering teams to resolve technical issues and provide strategic guidance to senior leadership.
The Transportation Representative facilitates information flow between carriers, hubs, and warehouses to resolve operational issues and ensure timely freight delivery. They also analyze network data to identify trends and propose process improvements to streamline supply chain operations.
Lead and motivate a team of 20-25 associates in ML data annotation operations to ensure high-quality throughput and process deliverables. Generate performance reports, provide actionable insights to senior leadership, and drive continuous improvement initiatives.
Conduct high-quality penetration tests on Amazon services and applications to identify security vulnerabilities. Collaborate with technology teams to document findings and drive the resolution of security issues.
The Customer Growth Manager will design and implement global customer success strategies and operational support programs for Just Walk Out technology. This role involves driving value realization, monitoring customer metrics, and collaborating cross-functionally to improve the overall customer and shopper experience.
The Technical CSM III will drive customer adoption of AWS cloud technologies by identifying use cases and implementing best practices. They will also manage strategic relationships with key accounts and lead large-scale technical programs to realize customer benefits.
Manage strategic vendor partnerships to optimize product lines and drive revenue growth on Amazon. Develop joint business plans and conduct deep-dive data analysis to improve vendor experience and customer conversion.
Lead the design and implementation of complex, secure, and scalable AWS solutions while acting as a trusted advisor to public sector customers. Collaborate with stakeholders to gather requirements, propose migration strategies, and provide technical guidance throughout the project lifecycle.
The Transportation Representative facilitates the flow of information between stakeholders to ensure timely freight pick-up and delivery while resolving operational exceptions. They are also responsible for analyzing network data to identify trends and driving process improvements to streamline operations.
You will collaborate with software development teams to perform threat modeling, secure code reviews, and develop security automation tools. Additionally, you will provide security architecture guidance and conduct adversarial security analysis to ensure the safety of Amazon's services.
Conduct high-quality penetration tests on Amazon's services and applications to identify security vulnerabilities. Collaborate with technology teams to document findings and drive the resolution of security issues.
Provide timely and professional technical support to customers via chat, email, and voice calls while acting as an advocate for their needs. Troubleshoot device issues, manage account security, and collaborate with internal teams to identify and escalate emerging product trends.
You will serve as the sole commercial point of contact for advertiser accounts, managing full-funnel sales and revenue targets during coverage gaps. Responsibilities include executing playbook-driven pitches, managing Salesforce pipelines, and presenting performance reviews to clients.
The Principal of External Engagement will develop and execute regional strategies to foster relationships with local stakeholders, civic leaders, and government officials. They will also create scalable mechanisms and reporting frameworks to track the impact of community engagement initiatives.
The role involves serving as a deep domain expert in Supply Chain and Manufacturing to design AI-driven cloud architectures for healthcare and life sciences customers. You will lead complex engagements, develop go-to-market strategies, and counsel senior executives on digital transformation initiatives.
The recruiter will proactively source and engage passive candidates using advanced search techniques to build a high-quality talent pipeline. They will also conduct in-depth interviews and collaborate with hiring managers to refine recruitment strategies and ensure efficient hiring processes.
You will be responsible for driving digital transformation for SMB customers by engaging with key stakeholders and promoting AWS cloud solutions. Additionally, you will manage existing accounts, develop new business pipelines, and collaborate with internal teams and partners to meet customer needs.
The recruiter will identify and engage passive talent through proactive market research and networking to support Amazon's growth. They will also conduct in-depth interviews and implement recruitment strategies to ensure high-quality hiring results.
You will manage complex advertiser goals and drive revenue by providing agile support during transitional periods. You will also collaborate with internal teams to develop and execute data-driven advertising strategies for clients.
The Compliance Specialist manages daily customs clearance operations for cross-border shipments and handles duty drawback entry filings. They are also responsible for maintaining import/export datasets, ensuring data accuracy, and supporting audit readiness.
The Compliance Specialist manages daily customs clearance operations for cross-border shipments and ensures accurate duty drawback entry filings. They are also responsible for maintaining import/export datasets, performing data validation, and supporting audit readiness.
The Compliance Specialist manages daily customs clearance operations for cross-border shipments and ensures accurate duty drawback entry filings. They are responsible for maintaining import/export datasets, performing data validation, and supporting audit readiness through organized documentation.
The Senior Compliance Specialist manages daily customs clearance operations for cross-border shipments across various transportation modes. They are responsible for auditing entry data, resolving regulatory inquiries, and developing mechanisms to mitigate compliance risks.
The Enterprise Support Manager will lead teams responsible for managing full application stacks and solving complex business challenges for customers. They will act as a trusted partner to enterprise clients, ensuring the delivery of intuitive and differentiated technology solutions.
The associate will serve as the primary point of contact for Brazilian customers, resolving inquiries via phone, chat, and email. Responsibilities include addressing order and product questions, payment issues, and providing website guidance.
Develop and implement AI, IoT, and data analytics projects to help customers derive business insights from their data. Collaborate with internal teams to support the adoption of AWS cloud services through technical engagements and solution architecture.
The Sr. Administrator will manage employee appeal cases by identifying required documentation and assessing cases for accuracy and precedent. They will also identify process defects and recommend remediation to ensure continuous improvement within the HR organization.
The recruiter will proactively source and engage passive technical candidates using advanced search techniques and market research. They are responsible for conducting in-depth screenings and managing the end-to-end recruitment process to meet hiring goals and quality standards.
Serve as the primary technical point of contact for enterprise customers to ensure the successful deployment and performance of Amazon Leo satellite connectivity. Coordinate engineering support, drive technical optimization, and provide proactive guidance to maintain high service delivery standards.
Lead and manage complex cloud migration and implementation projects while bridging business requirements with technical solutions. Facilitate engineering discussions, define technical requirements, and ensure alignment with customer business outcomes.
The Escalation Specialist will resolve payment, application, and eligibility issues for employees and HR teams regarding the Career Choice program. They will also support third-party school partners with transactional issues and contribute to data-driven status reports.
You will architect, implement, and manage secure AWS solutions while acting as a trusted advisor to customers regarding security best practices. Additionally, you will collaborate with stakeholders to assess security capabilities and automate remediation workflows to ensure scalable protection of customer assets.
The Manager will execute and develop external engagement strategies to foster relationships with local stakeholders, civic leaders, and government officials in the Ohio region. They will collaborate across internal teams to advance Amazon's community presence and business objectives through direct and indirect advocacy.
Lead large-scale cloud migration and modernization projects by managing project teams, planning, and delivery. Act as a primary point of contact for customers to ensure business goals are met through technical strategy and proactive risk management.
The Solutions Architect will partner with Independent Software Vendors to design, build, and migrate scalable cloud architectures on the AWS platform. They will provide prescriptive technical guidance, participate in deep architectural discussions, and collaborate with sales teams to drive platform adoption.
Lead strategic technical engagements for enterprise AI/ML workloads, including performance optimization and architecture design for large-scale GPU and Trainium clusters. Serve as a trusted advisor to enterprise customers, guiding them through complex machine learning transformation journeys and operational excellence.
Manage the end-to-end deal cycle for strategic, complex, and highly competitive opportunities to drive cloud adoption and revenue growth. Act as a trusted advisor to C-level executives while collaborating with internal stakeholders to shape deal strategies and secure contractual closure.
The Principal Ops Engineering lead will design and develop complex material handling solutions for the North America fulfillment network. They will also manage engineering teams and coordinate with cross-functional partners to drive operational excellence and innovation.
The Accommodation Consultant manages the end-to-end accommodation process for employees, serving as a subject matter expert on disability laws and workplace adjustments. They collaborate with stakeholders to review requests, finalize decisions, and provide training to HR and management on complex case processes.
You will design and implement AI/ML solutions on AWS for customers across various industry verticals to drive large-scale adoption. Additionally, you will act as a technical liaison to provide product feedback and evangelize AWS services through white papers, blogs, and public speaking.
The specialist will design and implement AI/ML and Generative AI solutions on AWS to help customers accelerate their business success. They will also act as a technical liaison to provide product feedback to service teams and evangelize AWS AI/ML services through thought leadership.
The Seller Support Associate acts as the primary interface between Amazon and business partners, providing timely operational support to merchants. They are responsible for addressing system issues, maintaining performance metrics, and collaborating with various internal departments to resolve seller inquiries.
The Senior RME Program Manager will lead the strategy and execution of CMMS programs across the North American fulfillment network to drive predictive maintenance and operational excellence. This role involves acting as a network-level subject matter expert, training local teams, and analyzing performance data to improve equipment reliability.
The Senior Technical Account Manager will craft and execute technical cloud strategies to drive customer adoption and represent the voice of the customer to AWS product teams. They will provide strategic technical guidance to ensure operational health and help enterprise customers achieve maximum value from AWS services.
The Senior Analyst will design and own end-to-end data architectures and production-grade pipelines to support EU Inbound Supply Chain operations. They will also develop GenAI-driven tools and perform deep-dive investigations to drive strategic business decisions and operational improvements.
Design and own end-to-end data architectures and production-grade pipelines to support EU Inbound Supply Chain operations. Develop GenAI-driven tools and analytical frameworks to automate reporting and drive strategic decision-making across the network.
The Solutions Architect will partner with enterprise customers in Retail, Consumer Goods, and Restaurants to design and migrate scalable cloud architectures on AWS. They will also collaborate with sales teams to drive cloud adoption and act as a technical liaison between customers and internal engineering teams.
The Case Manager serves as the primary point of contact for employees managing leave of absence and disability events, ensuring compliance with laws and company policies. They are responsible for reviewing medical documentation, facilitating return-to-work plans, and coordinating with internal and external stakeholders.
The Transportation Representative facilitates information flow between stakeholders to resolve operational issues and ensure timely freight delivery. They are also responsible for analyzing network data to identify trends and drive process improvements.
The role involves driving spend adoption and providing strategic account engagement to help K-12 education customers implement procurement solutions. You will also be responsible for delivering accurate pipeline reporting and collaborating with internal teams to relay market needs.
The associate will assist customers in expediting orders and resolving post-sales issues via phone and email. They are responsible for maintaining high-quality service while navigating various software tools to research and provide effective solutions.
The Customs Brokerage Specialist manages daily customs clearance operations for international shipments across various transport modes. They are responsible for auditing compliance data, resolving shipment holds, and providing support for customer queries regarding logistics.
You will own the technical relationship with energy industry customers, providing strategic guidance on cloud architecture, security, and performance. Additionally, you will drive innovation by developing reference architectures and advocating for customer needs to influence the AWS product roadmap.
The Senior Economist will lead research initiatives to solve complex business problems using economics, statistics, and machine learning. They will collaborate with cross-functional teams to design pilots, estimate models, and translate scientific insights into scalable policies and programs.
The Applied Scientist will design, develop, and deploy data-driven machine learning and natural language models to support business and engineering goals. They will also conduct experiments in production environments and mentor junior engineers and scientists.
The role involves engaging with customers to discuss business issues and cloud service adoption while managing complex contract negotiations. Additionally, the developer will prepare business reviews for management and educate teams to increase visibility across AWS markets.
The Financial Review Manager will plan, scope, and execute financial reviews to assess carrier performance and ensure accurate expense classification. They will collaborate with cross-functional teams including legal, finance, and tech to implement risk mitigation strategies and process improvements.
You will be responsible for designing, developing, and deploying distributed open-source message broker systems while collaborating with project maintainers. Additionally, you will drive system architecture, establish best practices, and provide mentorship to junior engineers.
The Transportation Representative facilitates information flow between stakeholders and resolves issues impacting inbound supply chain operations. They are responsible for appointment scheduling, monitoring freight delivery, and driving process improvements to streamline network operations.
The associate acts as the primary interface for delivery partners, troubleshooting issues and identifying trends to suggest process improvements. They are responsible for managing sensitive cases and ensuring prompt, efficient service to Amazon customers and partners.
The Sr. Administrator will manage appeal cases by identifying required documentation and assessing cases for accuracy and precedent. They will also identify process defects and recommend remediation to ensure continuous improvement within the HR organization.
The Case Manager serves as the primary point of contact for employees managing leave of absence and disability events, ensuring compliance with federal and state laws. They are responsible for adjudicating leaves, maintaining accurate documentation, and facilitating a smooth return-to-work process for employees.
Conduct high-quality application security reviews and penetration tests to identify and report security vulnerabilities. Collaborate with internal teams and leadership to drive the resolution of security findings and provide technical security advice.
The consultant will lead the assessment, planning, and execution of large-scale migrations and modernizations of on-premises workloads to AWS. They will collaborate with internal teams, partners, and customers to design scalable, high-availability solutions while driving business transformation.
The Delivery Consultant will design, implement, and modernize complex applications on AWS, leveraging GenAI and cloud-native patterns. They will act as a trusted advisor to customers, providing technical leadership and guidance throughout the project lifecycle.
The Senior Construction Project Manager will independently lead large-scale, high-complexity grocery store remodel projects from preconstruction through closeout. They are responsible for managing budgets, schedules, and quality standards while coordinating with cross-functional teams in active retail environments.
The recruiter will proactively source and engage passive candidates for technical roles using advanced search techniques and market research. They will also conduct in-depth screenings and manage the full-cycle recruitment process to meet hiring benchmarks and service-level agreements.
The Brand Specialist will manage vendor relationships within the Amazon Vendor Services team to drive growth and optimize product performance. Responsibilities include executing joint business plans, conducting deep-dive data analysis, and managing marketing campaigns to improve vendor metrics.
The Program Manager will drive regional program management for UAF channels across the MEATR region, focusing on expanding the Seller Flex, Vendor Flex, and Direct fulfillment networks. They will collaborate with stakeholders to conduct deep-dive analyses, establish improvement programs, and implement data-driven solutions to enhance operational performance.
Facilitate information flow between stakeholders to resolve operational issues and ensure business continuity across inbound and outbound logistics. Monitor performance metrics, analyze data trends, and drive process improvements to enhance customer experience.
The Account Executive will drive spend adoption by providing strategic account engagement and helping customers implement procurement solutions. They are responsible for delivering accurate weekly reporting on pipeline and customer spend while collaborating with internal teams to address market needs.
As a Senior Technical Account Manager, you will craft and execute cloud strategies to drive customer adoption and provide strategic technical guidance. You will act as a technical leader and customer advocate to ensure operational health and help enterprises achieve maximum value from AWS services.
The Solutions Engineer will evaluate and optimize MHE software configurations to improve equipment reliability, throughput, and operational performance. They will lead end-to-end implementation of software projects and provide 24/7 technical support for controls-related issues.
The Public Relations Specialist will manage media outreach across Ohio to highlight Amazon's operations and logistics presence. They will build relationships with journalists and influencers while using data and AI tools to monitor coverage and refine communication strategies.
The role involves managing end-to-end claims recovery from 3P carriers by monitoring MDR and damage claims and coordinating dispute resolutions. Additionally, the associate is responsible for extracting data, preparing recovery reports, and conducting audits to ensure carrier accountability.
You will design, develop, and implement complex, scalable, and secure AWS cloud solutions while modernizing legacy applications for enterprise customers. You will act as a trusted advisor, leading migration strategies and sharing technical expertise through mentoring and the creation of reusable artifacts.
The Global Account Manager is responsible for providing global business leadership and managing strategic relationships with a Fortune 500 energy customer. They will drive sales opportunities, coordinate executive business reviews, and collaborate with internal AWS teams to accelerate the customer's digital transformation.
You will lead an enterprise sales team to drive revenue growth and pipeline development for Amazon Leo's connectivity services across North America. The role involves defining sales motions, closing complex deals, and partnering with cross-functional teams to translate customer requirements into product roadmaps.
You will be responsible for the remote monitoring, troubleshooting, and repair of non-core data center server and network hardware. Additionally, you will coordinate with on-site support teams and vendors to ensure operational excellence and timely resolution of critical infrastructure issues.
The Senior Manager will build and lead a field sales team to drive expansion in the strategic ISV startup sector. They are responsible for developing executive relationships, shaping go-to-market strategies, and collaborating with cross-functional teams to deliver comprehensive solutions.
The Solutions Architect will own technical engagements with aerospace and satellite customers, developing technical blueprints and architectures to accelerate cloud adoption. They will also contribute to AWS strategy by capturing best practices and providing feedback to product and engineering teams.
You will serve as a technical authority for Oracle workload migrations to AWS, designing target-state architectures and building TCO business cases. You will collaborate with sales teams and partners to drive migration opportunities and accelerate deal velocity.
The Clinical Quality Program Manager leads initiatives to improve clinical quality, preventive care, and chronic disease management outcomes across the enterprise. This role collaborates with cross-functional teams to drive evidence-based practices and utilize data-driven insights to optimize healthcare performance.
The Physical Security Specialist will lead and execute physical security evaluations across EMEA facilities to identify vulnerabilities and ensure compliance with security standards. They will also partner with internal teams to implement security measures and provide strategic input for the global physical security program.
The Senior Solutions Architect will design and deliver innovative technical solutions using AWS services to support customers in the Media, Entertainment, Games, and Sports industries. They will also foster strategic partnerships and create high-quality enablement content to drive industry thought leadership.
Engage with customers to define, design, and implement technical prototypes for various use cases within a 4-6 week timeframe. Mentor team members and identify opportunities to scale impact through internal and external initiatives.
Design and own end-to-end data architectures and production-grade pipelines to support EU supply chain operations. Develop GenAI-driven tools and analytical frameworks to automate reporting and drive strategic decision-making across the network.
The Case Manager serves as the primary point of contact for employees managing leave of absence and disability life events. They are responsible for adjudicating leaves, ensuring compliance with regulations, and facilitating a smooth return-to-work process.
The Case Manager serves as the primary point of contact for employees managing leave of absence and disability life events. They are responsible for adjudicating leaves, ensuring compliance with regulations, and facilitating a smooth return-to-work process.
The associate will manage time and attendance data entry and resolve trouble tickets for Amazon associates across the network. They will also participate in continuous improvement projects and ensure accurate payroll processing through data auditing.
The associate will monitor network operations and KPI compliance while facilitating communication between fulfillment centers, carriers, and delivery stations. They are also responsible for analyzing network data to identify trends and implementing process improvements to streamline transportation execution.
The Transportation Specialist facilitates information flow between stakeholders to resolve operational issues and ensure timely freight delivery. They are also responsible for analyzing network data to identify trends and implementing process improvements to streamline supply chain operations.
The Transportation Representative manages network operations by tracking shipments and resolving exceptions across the supply chain. They also analyze network data to identify trends and implement process improvements to streamline transportation efficiency.
You will be responsible for the deployment, qualification, and continuous improvement of test systems and processes at contract manufacturing sites for satellite PCBAs. Additionally, you will serve as the primary interface between internal test development teams and manufacturing partners to ensure successful test execution and failure analysis.
The Senior Factory Manager will oversee manufacturing performance, quality, and capacity across internal and external electronics supply chains. They will lead technical deep dives to resolve production constraints and drive continuous improvement initiatives while partnering with cross-functional teams.
Design and implement complex, scalable, and secure AWS solutions while providing technical guidance throughout the project lifecycle. Collaborate with stakeholders to gather requirements, propose migration strategies, and act as a trusted advisor on industry trends and emerging technologies.
Lead the design and implementation of complex, secure, and scalable AWS solutions while acting as a trusted advisor to customers. Collaborate with stakeholders to gather requirements, propose migration strategies, and provide technical guidance throughout the project lifecycle.
The consultant will lead complex security engagements, designing and implementing scalable AWS solutions while providing strategic guidance to executive leadership. They are also responsible for mentoring junior consultants and driving internal initiatives to deliver measurable business impact.
Conduct high-quality application penetration tests on mobile applications and services to identify security vulnerabilities. Collaborate with internal teams and leadership to document findings, provide remediation recommendations, and drive security improvements.
The Solutions Architect acts as a technical consultant to help customers adopt and optimize AWS services while formulating successful cloud strategies. They also serve as a technical reference by creating architectural content, presenting at workshops, and driving organizational improvements.
Manage the full lifecycle of state license applications for physicians and clinicians across all U.S. jurisdictions. Design and implement scalable workflows while serving as the primary resource for licensing regulations and requirements.
Perform continuous adversarial testing of AWS production services by building upon GenAI findings and manual auditing. Develop proof-of-concept exploits, document findings, and drive identified security issues to resolution.
The Workforce Analyst will manage shift schedules, monitor staffing levels, and optimize service levels to ensure operational efficiency. They will also collaborate with cross-functional teams to design staffing strategies and provide data-driven insights to improve site performance.
Serve as the primary technical point of contact for enterprise customers to ensure the successful deployment and optimal performance of Amazon Leo satellite services. Provide proactive technical guidance, manage support escalations, and coordinate with internal engineering teams to drive technical optimization and service health.
The Industrial Designer will own the design of physical fulfillment and logistics systems, including site layout, equipment specification, and process design. They will collaborate with internal teams and external vendors to deliver high-quality, cost-effective engineering solutions for global fulfillment centers.
You will serve as the primary point of contact for bilingual customers, resolving inquiries regarding orders, deliveries, and payments via phone, chat, and email. Additionally, you will collect information to prevent potential issues and ensure a high-quality customer experience.
Design complex, scalable, and secure AWS cloud solutions while acting as a trusted advisor to customers to achieve their business outcomes. Collaborate with account executives and delivery teams to ensure proposed solutions are realistic, achievable, and aligned with industry best practices.
Lead end-to-end AI/ML and GenAI projects while serving as a trusted advisor to customers on cloud architectures and best practices. Collaborate with cross-functional teams to design, deploy, and monitor scalable machine learning pipelines and operations.
You will design, implement, and manage PostgreSQL as a fully managed database service while acting as the voice of the customer to drive feature enhancements. You will also collaborate with developers to resolve complex technical issues and contribute to the open-source community.
You will design, implement, and manage end-to-end AI/ML and Generative AI solutions on AWS to meet specific customer business objectives. Additionally, you will serve as a trusted advisor to clients, providing strategic guidance on cloud architectures and MLOps best practices.
The auditor will perform high-volume, accurate reviews of manual and automated moderation decisions to ensure compliance with global guidelines. They will also provide data-driven insights to improve quality metrics and collaborate with engineering and training teams to refine moderation processes.
The Account Executive is responsible for initiating and developing relationships with public sector agencies to drive Amazon Business adoption. They provide strategic account engagement and work with internal teams to deliver procurement solutions that meet specific customer needs.
The Solutions Architect will own technical engagements and define implementation architectures for EdTech customers using AWS services. They will act as a subject matter expert on security and lead efforts to share best-practice knowledge within the AWS community.
Provide prompt and efficient technical support to customers via phone and email while acting as an advocate for product improvements. You will also manage complex technical issues related to home security products and contribute to process automation and documentation.
Conduct high-quality network penetration tests against Amazon's fulfillment and cloud infrastructure to identify vulnerabilities. Collaborate with partner teams and network engineering to prioritize and remediate security findings while contributing to team tooling and methodology.
The role involves remotely monitoring seller operations, managing stakeholder relationships, and coordinating with field executives to ensure efficient execution. Additionally, the executive will devise and deploy standard operating procedures and analyze data to improve the overall seller experience.
Lead and manage complex cloud migration and implementation projects while bridging business requirements with technical solutions. Drive successful project outcomes by managing technical risks, facilitating engineering discussions, and ensuring alignment with customer business goals.
The AHS Specialist supports third-party sellers by resolving account health issues, policy violations, and compliance matters via phone and email. They manage high volumes of inbound and outbound calls while conducting investigations and educating sellers on Amazon's policies.
The AHS Specialist supports third-party sellers by resolving account health issues, policy violations, and compliance inquiries via phone and email. They manage high volumes of inbound and outbound calls while conducting investigations and educating sellers on Amazon's policies and regulations.
The AHS Specialist supports third-party sellers by resolving account health issues and policy violations through phone and email. They manage high volumes of interactions while providing guidance on compliance requirements and enforcement actions.
The Principal of External Engagement will develop and execute regional strategies to foster relationships with community leaders, civic organizations, and government officials. They are responsible for building engagement playbooks, coordinating community events, and reporting on the progress of local partnerships.
The Customer Solutions Manager independently owns and drives end-to-end customer initiatives, partnering with internal teams to deliver business outcomes and cloud adoption. They are responsible for establishing governance, identifying strategic opportunities, and enabling customers to scale their cloud capabilities effectively.
The Sr. Customer Solutions Manager drives strategic cloud adoption and business transformation for enterprise customers by designing end-to-end migration roadmaps. They act as a trusted advisor to senior stakeholders, orchestrating multidisciplinary teams to ensure technical solutions align with measurable business outcomes.
The Risk Manager drives contact elimination governance, escalation analytics, and operational reporting to ensure partner team accountability. They perform independent data analysis to validate program impact and surface emerging risks through actionable intelligence.
The Account Executive will drive customer adoption of Amazon Business solutions within the Higher Education sector by providing strategic account engagement and procurement insights. They will also manage the sales pipeline, report on account status, and collaborate with internal product and technical teams to address market needs.
The Construction Manager will oversee base building infrastructure projects, including structural, MEP, and life safety upgrades across a national retail portfolio. This role involves serving as the on-site owner representative to manage contractors, enforce schedules, and ensure quality execution throughout the project lifecycle.
Define and execute strategic market development plans while managing complex contract negotiations with retailers and partners. Act as the primary owner for customer technology adoption, bridging the gap between customer needs and internal product engineering teams.
The Asset Manager acts as a liaison between Amazon and landlords to manage lease compliance and ensure contract terms are met across a portfolio of 90-120 locations. They are responsible for removing real estate barriers that impact operations and leading the resolution of real estate-related escalations.
Provide prompt and detailed technical support to customers via phone and email while advocating for product improvements. You will manage complex technical issues related to home security products and contribute to process optimization and log analysis.
Manage vendor relationships and optimize product lines to drive performance and revenue on the Amazon platform. Develop and execute joint business plans while conducting deep-dive analysis to improve vendor experience and operational efficiency.
The specialist will design and implement AI/ML solutions on AWS for customers across various industry verticals to drive large-scale adoption. They will also act as a technical liaison to provide product feedback to service teams and create thought leadership content like white papers and blogs.
Lead, hire, and develop a team of security engineers to define and implement mobile security standards across Amazon. Drive the delivery of automated vulnerability detection, secure-by-default libraries, and continuous security review processes.
Conduct high-quality penetration tests on Amazon services and applications to identify security vulnerabilities. Collaborate with technology teams and external auditors to document findings and drive the resolution of security issues.
The specialist will handle patient inquiries regarding medical billing, insurance claims, and payment processing while ensuring high-quality service. They will collaborate with providers and internal teams to resolve billing discrepancies and maintain accurate patient records.
The role involves managing design and construction contracts for global ground infrastructure sites while communicating risks and business updates to stakeholders. You will also oversee site development projects, resolve field construction conflicts, and ensure consistency in reporting and forecasting.
The Senior Solutions Architect will partner with healthcare and life sciences organizations to design and implement cloud architectures that address industry-specific business challenges. They will also drive AWS adoption by educating customers, contributing to technical publications, and acting as a technical liaison between customers and internal engineering teams.
You will serve as the primary point of contact for Brazilian customers, resolving inquiries and issues via phone, chat, and email. Your goal is to prevent problems, answer product or order questions, and ensure a high-quality customer experience.
You will manage strategic vendor relationships by developing account plans, optimizing product lines, and driving performance metrics. Additionally, you will conduct data-driven analysis to identify business opportunities and execute marketing and merchandising strategies to improve the customer experience.
The Brand Specialist will manage vendor relationships and develop strategic account plans to drive performance and revenue on Amazon. They are responsible for analyzing business metrics, optimizing product lines, and executing marketing campaigns to improve the customer experience.
Manage strategic vendor relationships by developing account plans, optimizing product lines, and driving key performance indicators. Conduct deep-dive data analysis to identify business opportunities and implement marketing strategies to improve vendor performance and customer experience.
The Senior Delivery Consultant will lead complex security engagements, designing and implementing scalable AWS solutions while coaching executive leaders and junior consultants. They are responsible for driving security workstreams, fostering strategic relationships, and ensuring customers achieve transformative business outcomes.
You will triage externally disclosed security vulnerabilities in Amazon devices and services while collaborating with internal teams to implement effective remediations. Additionally, you will lead improvements to security programs and automate manual processes to enhance the overall security posture of the organization.
The Brand Specialist will manage vendor relationships, optimize product lines, and drive performance through strategic marketing and operational analysis. They are responsible for building joint business plans, conducting deep-dive analysis, and ensuring a great customer experience for Amazon shoppers.
The Operations Manager will lead a team of 120-150 employees to ensure high-quality productivity and operational excellence within the VRMO department. They are responsible for driving process improvements, managing key performance indicators, and mentoring leadership staff to support global trust and safety initiatives.
The Security Engineer will design security controls and validate AI/ML services and applications throughout the full secure development life-cycle. Responsibilities include conducting security reviews, leading penetration testing, developing security automation, and providing mentorship to team members.
