690 Customer Success Manager jobs in United States available for remote work from home. Apply for positions such as Customer Success Manager, Manager - Customer Success, Customer Success Manager and more! Discover the best work-from-home or hybrid, full- and part-time jobs.
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The Customer Success Manager will act as the primary point of contact for clients, ensuring successful software adoption, contract renewals, and expansion. They will facilitate communication between internal teams and clients to resolve issues, gather product feedback, and optimize the client experience.
The Customer Success Manager will lead and develop a high-performing team to drive retention, expansion, and positive customer outcomes across the portfolio. This role involves hands-on coaching, managing renewal pipelines, and ensuring consistent application of success playbooks and operational standards.
The Customer Success Manager will manage a portfolio of 200+ accounts using AI-driven workflows and digital programs to ensure product adoption, health, and retention. They are responsible for executing triage routines, conducting group onboarding sessions, and identifying expansion opportunities for the Account Management team.
The Customer Success Manager will drive product adoption, value realization, and customer satisfaction for public safety agencies. They will act as a trusted advisor and primary point of contact to ensure long-term account health and renewal.
The Customer Success Manager will manage relationships with senior district leaders to drive product adoption, satisfaction, and retention. They are responsible for identifying expansion opportunities and serving as a strategic advisor to ensure customers achieve measurable outcomes.
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The Customer Success Manager will manage a portfolio of eCommerce customers to drive product adoption, ensure retention, and achieve customer outcomes. They will proactively monitor customer health, identify risks, and collaborate cross-functionally to resolve issues and improve overall customer value.
The Manager, Customer Success is responsible for leading a team of Customer Success Managers to ensure consistent execution, risk mitigation, and predictable customer outcomes. They provide performance accountability, coaching, and operational oversight to drive team health and renewal readiness.
The Customer Success Manager manages a book of business to drive retention, customer satisfaction, and growth within clinics and health systems. They collaborate cross-functionally with sales, operations, and clinical teams to ensure operational excellence and provider engagement.
Manage a portfolio of B2B customers throughout their journey, from onboarding and adoption to ongoing relationship management. Partner with internal teams to resolve issues, communicate customer feedback, and drive product adoption and account growth.
The Customer Success Manager will manage client relationships, drive account growth through upselling and cross-selling, and ensure high levels of customer satisfaction. They will act as a trusted advisor to school districts, conducting regular business reviews and coordinating with internal teams to provide tailored solutions.
The Customer Success Manager will manage a book of business to drive retention, customer satisfaction, and growth within assigned clinics. They will collaborate with sales and clinical teams to provide data insights and support provider engagement.
The Customer Success Manager will own the full customer lifecycle, from implementation to renewal, while driving product utilization and business alignment. They will proactively manage customer success plans and identify expansion opportunities to ensure long-term account growth.
The Customer Success Manager manages enterprise client relationships to ensure satisfaction and maximize product value. They are responsible for driving revenue growth through expansion opportunities and maintaining high retention rates within their assigned book of business.
The Customer Success Manager acts as a bridge between support and sales to foster positive client relationships and drive revenue growth. Responsibilities include managing client retention, leading customer meetings, tracking performance metrics, and ensuring technical and commercial satisfaction.
The Customer Success Manager will own customer relationships, driving product adoption, retention, and expansion through proactive engagement and strategic playbooks. They will serve as the primary point of contact, translating technical product value into tangible business outcomes for diverse stakeholders.
You will own the complete post-sale customer lifecycle, including onboarding, adoption, and renewal playbooks. Additionally, you will act as a trusted advisor and the voice of the customer within the organization to drive product improvements.
The Customer Success Manager will build strong relationships with supply chain and logistics customers to ensure maximum platform value and adoption. They will serve as the primary point of contact, manage escalations, and collaborate with internal teams to drive customer success and strategy.
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Lead and develop a high-performing team of Customer Success Managers to drive customer health, retention, and expansion. Collaborate cross-functionally to optimize CS processes, influence product roadmaps, and ensure exceptional outcomes for group practice customers.
You will act as a strategic architectural advisor for enterprise customers, guiding them through the GitLab DevSecOps platform journey to ensure successful adoption and business outcomes. You will manage a portfolio of accounts, coordinating cross-functional teams to address technical challenges, drive retention, and facilitate structured enablement programs.
The Customer Success Manager is responsible for driving long-term value, adoption, and measurable outcomes for nonprofit and corporate customers. This role involves managing a book of business, forecasting renewals, and building strategic success plans to ensure customer retention and growth.
The Customer Success Manager supports accounts by managing day-to-day customer needs, resolving issues, and coordinating with outside sales representatives to retain and grow business. They are responsible for maintaining customer data in Salesforce, providing training, and generating purchase or GPO reports.
The Customer Success Manager supports hospital systems in achieving low blood culture contamination rates through on-site engagement and clinical education. They act as a liaison between sales teams and clinical staff to ensure product adoption, compliance, and measurable performance outcomes.
The Customer Success Manager acts as the primary point of contact for customers, providing Tier 1 support and troubleshooting while managing support tickets. They are also responsible for promoting product adoption, creating educational content, and collaborating with internal teams to resolve technical issues.
The Customer Success Manager is responsible for managing customer accounts, ensuring retention, and leading the implementation of software solutions. They also provide training, resolve technical issues, and gather customer feedback to share with internal product and sales teams.
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The Customer Success Manager will drive revenue growth and product adoption while managing strategic relationships with key automotive partners. They are responsible for overseeing onboarding, conducting business reviews, and collaborating cross-functionally to ensure customer satisfaction and retention.
The Customer Success Manager oversees team performance, manages hiring and payroll, and coordinates with the Underwriting Operations team. They are responsible for training staff, identifying talent, and administering performance improvement plans.
Manage a portfolio of accounts across the full customer lifecycle to drive retention, expansion, and value realization. Collaborate with cross-functional teams to ensure customer health, resolve issues, and promote the adoption of platform capabilities.
The Team Manager leads and mentors a team of Customer Success Professionals to drive retention, growth, and customer satisfaction. They are responsible for developing strategic initiatives, analyzing customer health data, and collaborating with cross-functional teams to optimize workflows.
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