Own the daily maintenance, configuration, and health of the GTM technical stack, including CRM and integration architecture. Partner with Sales, Marketing, and Customer Success teams to translate business requirements into scalable technical solutions.
Ashby
52 Remote Job Openings at Ashby
Lead and scale a team of Technical Support Specialists in the Americas to provide exceptional B2B customer experiences. Partner with Product and Engineering teams to resolve complex technical issues and implement global support strategies.
Manage a strategic book of enterprise customers to drive product adoption, customer health, and long-term value. Partner with cross-functional teams to align communication and iterate on playbooks for the evolving strategic customer segment.
Own the execution of scheduling and real-time analysis for a global support organization to ensure SLA attainment. Monitor queues and team activity to make live adjustments and provide data-driven insights to improve capacity planning.
The role focuses on designing and executing enablement programs to equip Customer Success and Professional Services teams with the skills to drive retention and growth. Key duties include managing new hire onboarding, creating learning paths, and partnering with CS leadership to align programs with business outcomes like NRR.
Own the end-to-end development and execution of sourcing strategies to find high-quality GTM and Sales talent. Build robust talent pools and collaborate with hiring managers to define search requirements and qualify candidates.
Lead and grow a high-performing team of Solutions Engineers to secure technical and commercial wins for strategic enterprise deals. Develop scalable systems, POC frameworks, and RFP libraries while collaborating with Product and Engineering to influence the roadmap.
Lead and grow a high-performing team of Solutions Engineers to secure technical and commercial wins for mid-market prospects. Develop scalable processes, demo workflows, and enablement systems while partnering with sales leadership to accelerate deal momentum.
Lead and coach a team of Customer Success Managers to drive adoption and long-term value for a large portfolio of B2B customers. Develop scalable systems and repeatable best practices to ensure consistent, high-quality customer experiences as the company grows.
Lead and coach a team of Customer Success Managers serving Ashby's largest and most complex enterprise customers. Drive process optimization across the customer journey to ensure scalable, high-quality outcomes and advocate for the team cross-functionally.
Own the end-to-end customer journey for upmarket APAC customers, serving as both the Implementation Specialist and Customer Success Manager. Drive long-term adoption, customer health, and value realization through strategic relationship building and technical configuration.
Lead the discovery and hiring of senior technical talent across Engineering, Product, and Design functions. Partner with senior leadership to build repeatable recruitment processes and provide direct product feedback to improve the Ashby platform.
Partner with mid-market customers to drive product adoption, deliver strategic guidance, and conduct partnership reviews. Collaborate cross-functionally to advocate for customer needs and ensure long-term value realization.
Manage the full sales cycle from pipeline generation to closing for Mid-Market accounts in Eastern and Central time zones. Focus primarily on new logo acquisition while handling expansion and upsell opportunities for existing business accounts.
Manage and execute end-to-end implementations for strategic enterprise customers to ensure a positive experience and fast time to value. Partner with cross-functional teams to align progress and advocate for customer needs to improve internal product offerings.
Architect and own the value selling motion by building frameworks, tooling, and impact assessments for pre-sales and post-sales. Partner with SEs and CSMs to lead executive-level conversations and ensure customers realize the promised value of their investment.
Guide Ashby's largest enterprise customers to improve product adoption and overall customer health. Act as a product and domain expert to help high-growth and public companies achieve business outcomes through hiring excellence.
The Engagement Manager is responsible for scoping and designing implementation approaches and creating Statements of Work for enterprise customers. They act as a bridge between the sales cycle and delivery to ensure a seamless handoff and long-term customer success.
The role involves designing and coding complex UI/UX features and expanding the in-house design system. You will collaborate with product engineers to improve information hierarchy and implement polished user interfaces based on customer feedback.
The role involves designing and coding complex UI/UX features and expanding the in-house design system. You will work end-to-end from researching problems and writing specs to implementing polished interfaces.
The Design Engineer is responsible for both the visual design and technical implementation of product features. This includes enhancing the in-house design system and collaborating with Product Engineers to improve information hierarchy and user flows.
The role involves bridging the gap between design and engineering by designing and implementing features end-to-end. Responsibilities include enhancing the in-house design system and solving complex UX/UI problems for a high-scale product.
The role involves designing and coding features end-to-end, from wireframing and UX design to technical implementation. Responsibilities include enhancing the in-house design system and consulting on bespoke design work for Product Engineers.
The role involves bridging the gap between design and engineering by designing and implementing features end-to-end. Responsibilities include enhancing the in-house design system and solving complex UX/UI problems for a product with over 100,000 weekly active users.
Manage annual and month-to-month customer renewals for SMB accounts while handling contract questions and administrative tasks. Collaborate with Sales and Customer Success teams to ensure timely renewals and identify high-growth account opportunities.
Manage the full sales cycle from pipeline generation to closing for Mid-Market accounts with 100-1k employees. Focus on new logo acquisition and self-sourcing over 50% of the sales pipeline.
Manage the full sales cycle from pipeline generation to closing for Mid-Market accounts in the Pacific and Central time zones. Focus primarily on new logo acquisition while handling expansion and upsell opportunities for existing business accounts.
Lead the GTM Systems & Tools team to architect and manage the entire revenue tech stack for Marketing, Sales, and Customer Success. Focus on data governance, systems integration, and streamlining operational workflows to support scaling past $100M ARR.
Diagnose and resolve complex technical issues related to system integrations, APIs, and product functionality for APAC customers. Collaborate with Engineering to report bugs and contribute to the internal knowledge base and documentation.
Lead and coach a global team of Startup Contract Managers responsible for renewals, pricing conversations, and commercial partnership management. Build scalable operational workflows and partner cross-functionally to align on customer strategy and commercial outcomes.
Manage the full sales cycle from pipeline generation to closing for Mid-Market accounts with 100-1k employees. Focus on new logo acquisition and self-sourcing over 50% of the sales pipeline.
Lead the strategic evolution of the Support Engineering function by designing scalable technical support systems and tooling. Partner with Engineering and Product teams to reduce recurring technical issues and ensure support insights influence the product roadmap.
Take end-to-end ownership of product features, including researching competitors, writing product specs, and creating wireframes. Implement technical solutions across the full stack while building reusable building blocks to increase engineering leverage.
Take end-to-end ownership of product features, from researching competitors and writing specs to designing wireframes and implementation. Collaborate with stakeholders to build powerful abstractions and high-quality software for Talent Acquisition tooling.
Take end-to-end ownership of product features, including researching competitors, writing product specs, and creating wireframes. Implement technical solutions across the full stack while building reusable building blocks to increase engineering leverage.
The role focuses on designing and scoping professional services for enterprise customers during the pre-sales cycle to ensure a seamless transition to implementation. You will create Statements of Work and partner with Sales and Customer Success to accelerate time-to-value and drive long-term outcomes.
Lead an EMEA-based team of Implementation Specialists to ensure high-quality onboarding for Strategic and High Touch customers. Partner cross-functionally to scope and plan implementations that accelerate time-to-value and drive product adoption.
Take end-to-end ownership of product features, from researching competitors and writing specs to designing wireframes and implementation. Build reusable building blocks across the full stack to support Talent Acquisition software and other expanding product areas.
You will take end-to-end ownership of product features, including research, specification, design, and implementation. You will work collaboratively to build high-quality, scalable software while maintaining a focus on customer needs and long-term technical investments.
You will take end-to-end ownership of product features, including research, design, and implementation. You will work collaboratively to solve complex customer problems while maintaining high standards for software quality and system architecture.
You will take end-to-end ownership of product features, including research, design, and implementation. You will work collaboratively to solve complex customer problems while maintaining high standards for software quality and system architecture.
You will take end-to-end ownership of product features, including research, specification, design, and implementation. You will work collaboratively to solve complex customer problems while maintaining high standards for software quality and system architecture.
You will partner with Account Executives to deliver personalized product demonstrations and manage complex sales cycles for DACH customers. Additionally, you will facilitate product trials, coordinate RFP responses, and translate customer feedback into product requirements.
The specialist will manage and execute the end-to-end implementation of Ashby’s solution for mid-market and smaller enterprise customers, handling 12-15 active implementations concurrently. The primary goal is to support customers in achieving swift setup and desired outcomes with Ashby.
The specialist will manage and execute the end-to-end implementation of Ashby’s solution for mid-market and smaller enterprise customers, aiming to ensure a positive customer experience and expedited time to value for a book of business averaging 15 active implementations.
The role involves managing the full sales cycle for Enterprise accounts (1,000+ employees), focusing primarily on new logo acquisition through a mix of inbound and outbound efforts within a defined territory and curated account list. The executive will also handle a small number of expansion and upsell opportunities within existing customer accounts.
The role involves managing the full sales cycle for enterprise accounts in Eastern and Central time zones, focusing primarily on new logo acquisition through a mix of inbound and outbound efforts. The executive will also manage a small number of existing customer accounts for expansion and upsell opportunities.
The Support Engineering Manager will oversee a technically proficient team focused on resolving complex product issues, supporting integrations, and influencing product decisions through customer insights, while also defining best practices for this new function. This involves leading and developing engineers, building scalable processes for technical triage and debugging, and collaborating closely with Engineering and Product teams.
The specialist will work closely with customers daily, handling complex tasks like troubleshooting sophisticated integrations and guiding users through detailed workflows and best practices for a complex product. They will also contribute to internal projects focused on improving team enablement and workflow automation.
In this role, you will work directly with customers, addressing complex integration troubleshooting and providing detailed workflow instructions. You will also engage in projects aimed at improving team efficacy and customer support.
In this role, you will work directly with customers, addressing complex integration troubleshooting and providing detailed workflow instructions. You will also engage in projects aimed at improving team processes and customer support.
In this role, you will work directly with customers, addressing complex integration troubleshooting and providing detailed workflow instructions. You will also engage in projects aimed at improving team workflows and customer support.