You will lead and coach a team of Customer Success Managers to drive product adoption, value realization, and long-term customer partnerships. Additionally, you will build scalable systems and repeatable best practices to ensure consistent, high-quality customer experiences across a large portfolio.
The Manager of Employee Events will lead the internal events strategy, including company offsites and team gatherings, to foster connection in a remote-first environment. They will own the end-to-end execution of high-impact events while building scalable systems and playbooks for the broader team.
You will manage the implementation and adoption of the Ashby platform for a portfolio of mid-market customers across the EMEA region. This involves acting as a product expert to drive customer value, retention, and long-term success through tailored training and strategic engagement.
The Total Rewards Manager will build and own the company's global compensation, equity, and benefits strategy. This role involves designing scalable infrastructure, monitoring market trends, and partnering with leadership to ensure competitive and equitable reward programs.
Lead and coach a team of Customer Success Managers to drive adoption and deliver exceptional outcomes for enterprise customers. Partner cross-functionally to optimize processes and scale the customer journey as the company grows.
Manage annual and month-to-month customer renewals while collaborating with internal teams to ensure customer satisfaction and growth. Handle administrative tasks such as generating order forms, maintaining CRM records, and navigating contract negotiations.
The manager will own the technical and analytical foundation for marketing campaigns, including tracking, automation, and reporting. They will collaborate with Revenue Operations to align marketing initiatives with company objectives and ensure data integrity.
Manage and execute end-to-end implementation of Ashby's solution for strategic enterprise customers. Act as a proactive guide and advocate to ensure customers achieve desired outcomes and realize value quickly.
Manage and execute end-to-end implementations of the Ashby solution for mid-market and smaller enterprise customers. Act as a proactive guide and advocate to ensure customers achieve their desired outcomes swiftly.
You will lead and scale the APAC Product Support team while collaborating with cross-functional partners to drive support strategies and operational excellence. The role involves managing team performance, resolving escalated technical issues, and fostering a culture of customer-centricity.
You will own the end-to-end creation of customer-facing educational content, including courses, playbooks, and tutorials. You will also partner with cross-functional teams to translate complex product workflows into clear, practical learning experiences.
Lead and scale a high-performing team of Solutions Engineers to drive strategic enterprise deals through technical expertise and effective coaching. Partner with sales leadership and cross-functional teams to refine enterprise sales motions, build scalable processes, and translate field insights into product roadmap improvements.
You will lead and grow a high-performing team of Solutions Engineers to support mid-market sales motions and drive revenue. This involves coaching team members, operationalizing sales processes, and partnering with sales leadership to ensure technical and commercial success.
You will own infrastructure projects end-to-end, including scaling systems, optimizing data models, and building developer tooling. You will also collaborate with the engineering team to define SLOs and implement automated guardrails for security and privacy.
The Startup Customer Success Manager will manage a book of customers, providing onboarding support and guidance through programmatic resources like webinars and documentation. They will also lead medium to large projects to improve team operations and customer retention strategies.
You will serve as the primary Implementation Specialist and Customer Success Manager for strategic APAC customers, managing the full lifecycle from onboarding to long-term value realization. You will build deep relationships with senior stakeholders and partner cross-functionally to ensure hiring excellence and product adoption.
Manage the full sales cycle for enterprise accounts, from initial pipeline generation to closing new business deals. Focus on acquiring new logos by displacing legacy talent acquisition tools with the company's consolidated suite.
Lead the review and negotiation of commercial contracts, focusing primarily on sales and procurement to drive revenue growth. Build scalable legal processes, playbooks, and workflows to support the company's expanding global footprint.
Own the daily maintenance, configuration, and health of the GTM technical stack, including CRM and integration architecture. Partner with Sales, Marketing, and Customer Success teams to translate business requirements into scalable technical solutions.
Manage a strategic book of enterprise customers to drive product adoption, customer health, and long-term value. Partner with cross-functional teams to align communication and iterate on playbooks for the evolving strategic customer segment.
The role focuses on designing and executing enablement programs to equip Customer Success and Professional Services teams with the skills to drive retention and growth. Key duties include managing new hire onboarding, creating learning paths, and partnering with CS leadership to align programs with business outcomes like NRR.
Own the end-to-end development and execution of sourcing strategies to find high-quality GTM and Sales talent. Build robust talent pools and collaborate with hiring managers to define search requirements and qualify candidates.
Partner with mid-market customers to drive product adoption, deliver strategic guidance, and conduct partnership reviews. Collaborate cross-functionally to advocate for customer needs and ensure long-term value realization.
Manage and execute end-to-end implementations for strategic enterprise customers to ensure a positive experience and fast time to value. Partner with cross-functional teams to align progress and advocate for customer needs to improve internal product offerings.
Architect and own the value selling motion by building frameworks, tooling, and impact assessments for pre-sales and post-sales. Partner with SEs and CSMs to lead executive-level conversations and ensure customers realize the promised value of their investment.
Guide Ashby's largest enterprise customers to improve product adoption and overall customer health. Act as a product and domain expert to help high-growth and public companies achieve business outcomes through hiring excellence.
The Engagement Manager is responsible for scoping and designing implementation approaches and creating Statements of Work for enterprise customers. They act as a bridge between the sales cycle and delivery to ensure a seamless handoff and long-term customer success.
The Design Engineer is responsible for both the visual design and technical implementation of product features. This includes enhancing the in-house design system and collaborating with Product Engineers to improve information hierarchy and user flows.
The role involves bridging the gap between design and engineering by designing and implementing features end-to-end. Responsibilities include enhancing the in-house design system and solving complex UX/UI problems for a high-scale product.
The role involves designing and coding features end-to-end, from wireframing and UX design to technical implementation. Responsibilities include enhancing the in-house design system and consulting on bespoke design work for Product Engineers.
The role involves bridging the gap between design and engineering by designing and implementing features end-to-end. Responsibilities include enhancing the in-house design system and solving complex UX/UI problems for a product with over 100,000 weekly active users.
Manage the full sales cycle from pipeline generation to closing for Mid-Market accounts with 100-1k employees. Focus on new logo acquisition and self-sourcing over 50% of the sales pipeline.
Manage the full sales cycle from pipeline generation to closing for Mid-Market accounts in the Pacific and Central time zones. Focus primarily on new logo acquisition while handling expansion and upsell opportunities for existing business accounts.
Diagnose and resolve complex technical issues related to system integrations, APIs, and product functionality for APAC customers. Collaborate with Engineering to report bugs and contribute to the internal knowledge base and documentation.
Lead and coach a global team of Startup Contract Managers responsible for renewals, pricing conversations, and commercial partnership management. Build scalable operational workflows and partner cross-functionally to align on customer strategy and commercial outcomes.
Manage the full sales cycle from pipeline generation to closing for Mid-Market accounts with 100-1k employees. Focus on new logo acquisition and self-sourcing over 50% of the sales pipeline.
Lead the strategic evolution of the Support Engineering function by designing scalable technical support systems and tooling. Partner with Engineering and Product teams to reduce recurring technical issues and ensure support insights influence the product roadmap.
Take end-to-end ownership of product features, including researching competitors, writing product specs, and creating wireframes. Implement technical solutions across the full stack while building reusable building blocks to increase engineering leverage.
Take end-to-end ownership of product features, from researching competitors and writing specs to designing wireframes and implementation. Collaborate with stakeholders to build powerful abstractions and high-quality software for Talent Acquisition tooling.
Take end-to-end ownership of product features, including researching competitors, writing product specs, and creating wireframes. Implement technical solutions across the full stack while building reusable building blocks to increase engineering leverage.
The role focuses on designing and scoping professional services for enterprise customers during the pre-sales cycle to ensure a seamless transition to implementation. You will create Statements of Work and partner with Sales and Customer Success to accelerate time-to-value and drive long-term outcomes.
Lead an EMEA-based team of Implementation Specialists to ensure high-quality onboarding for Strategic and High Touch customers. Partner cross-functionally to scope and plan implementations that accelerate time-to-value and drive product adoption.
Take end-to-end ownership of product features, from researching competitors and writing specs to designing wireframes and implementation. Build reusable building blocks across the full stack to support Talent Acquisition software and other expanding product areas.
You will take end-to-end ownership of product features, including research, specification, design, and implementation. You will work collaboratively to build high-quality, scalable software while maintaining a focus on customer needs and long-term technical investments.
You will take end-to-end ownership of product features, including research, design, and implementation. You will work collaboratively to solve complex customer problems while maintaining high standards for software quality and system architecture.
You will take end-to-end ownership of product features, including research, design, and implementation. You will work collaboratively to solve complex customer problems while maintaining high standards for software quality and system architecture.
You will take end-to-end ownership of product features, including research, specification, design, and implementation. You will work collaboratively to solve complex customer problems while maintaining high standards for software quality and system architecture.
The specialist will manage and execute the end-to-end implementation of Ashby’s solution for mid-market and smaller enterprise customers, aiming to ensure a positive customer experience and expedited time to value for a book of business averaging 15 active implementations.
The role involves managing the full sales cycle for Enterprise accounts (1,000+ employees), focusing primarily on new logo acquisition through a mix of inbound and outbound efforts within a defined territory and curated account list. The executive will also handle a small number of expansion and upsell opportunities within existing customer accounts.
The role involves managing the full sales cycle for enterprise accounts in Eastern and Central time zones, focusing primarily on new logo acquisition through a mix of inbound and outbound efforts. The executive will also manage a small number of existing customer accounts for expansion and upsell opportunities.
