Lead and develop a global team of Startup Contract Managers to drive renewal strategy, contract negotiations, and customer retention. Build scalable processes and operational frameworks while partnering cross-functionally to ensure long-term customer growth and business health.
Manage 15-20 concurrent mid-market B2B SaaS implementation projects from handoff to go-live. Act as a technical expert and trusted advisor to ensure customers successfully adopt and derive value from the product.
Build and scale a comprehensive paid marketing program across LinkedIn, Meta, Google, and YouTube to drive qualified pipeline. Manage campaign strategy, creative development, and performance measurement while leveraging AI to optimize workflows and efficiency.
The role involves leading, coaching, and developing a high-performing Mid-Market sales team while executing the regional sales plan to meet revenue targets. Additionally, the leader will partner with cross-functional teams to expand the serviceable addressable market and define go-to-market strategies.
You will lead the Platform & Infrastructure team, setting the long-term vision and roadmap while scaling the team through strategic hiring. You will also manage vendor relationships, improve incident management processes, and ensure high performance and reliability across the engineering organization.
You will lead the Platform & Infrastructure team by defining long-term vision, managing headcount, and ensuring system reliability and performance. You will also foster strong relationships with Product Engineering and oversee vendor relationships for critical infrastructure.
The Global Head of Professional Services will define and execute the strategy for the global services organization, including implementation, integrations, and advisory services. This leader will scale the team, manage P&L, and partner with cross-functional departments to drive customer outcomes and commercial growth.
The Support Systems Engineer will lead the implementation and long-term administration of support tools, workflows, and integrations. They will partner with cross-functional teams to optimize system performance, manage vendor relationships, and ensure the support team can scale effectively.
Own go-to-market planning and execution for feature releases across multiple product lines, partnering with Product Managers to develop messaging, value propositions, demos, videos, and launch materials. Coordinate release communications and enablement across customer-facing teams, maintain the customer product updates newsletter, and improve launch velocity through scalable systems, AI, and automation.
You will drive the strategy, processes, and data-driven insights to empower the Customer Success team in delivering exceptional customer outcomes. This involves optimizing the customer journey, managing operational workflows, and collaborating cross-functionally to support sustainable growth.
Lead and coach a team of Customer Success Managers to drive adoption and deliver exceptional outcomes for enterprise customers. You will optimize processes, advocate for the team cross-functionally, and ensure the delivery of high-quality, scalable customer experiences.
The People Operations Coordinator will manage day-to-day operational tasks including data entry, onboarding, and process workflow creation. They will also provide administrative support for benefits, performance management, and company culture events.
The SMB Customer Success Manager will manage a book of customers, providing support via email and calls while creating high-quality onboarding materials and webinars. They will also lead medium to large projects to improve team operations and customer retention strategies.
Lead and scale a global support team of over 60 individuals while driving continuous improvement and automation. Partner with product, engineering, and customer success leadership to align support insights with customer outcomes and product roadmaps.
Manage a team of data analysts while fostering a culture of strong technical methods, clear communication, and ownership. Oversee the prioritization of analytical work and guide the team through the evolution of data practices as the company scales.
You will own, customize, and extend the demo environment infrastructure to ensure the go-to-market team has reliable and current systems. Additionally, you will manage demo readiness for new releases, generate realistic demo data, and maintain documentation to support the sales cycle.
Own the strategy and roadmap for a product area, conduct customer research, and deliver high-quality product improvements that reduce customer frustration and create delight. Partner closely with engineering and go-to-market teams to prioritize and execute releases, manage technical and delivery risks, and plan for pricing, marketing, and customer support needs.
Own the strategy and roadmap for a product area, conduct customer research, and deliver high-quality product improvements that reduce customer frustration and create delight. Partner closely with engineering and go-to-market teams to prioritize and execute releases, manage technical and delivery tradeoffs, and plan for product launch needs such as pricing, marketing, and support.
Manage and execute end-to-end implementations for mid-market and enterprise customers within a 8-10 week timeframe. Act as a proactive guide and advocate to ensure customers achieve their desired outcomes and realize value quickly.
Manage annual and month-to-month customer renewals while collaborating with internal teams to ensure customer satisfaction and retention. Handle administrative tasks such as generating order forms, maintaining CRM records, and navigating contract negotiations with customers.
Manage and execute end-to-end implementation of Ashby's solution for strategic enterprise customers. Develop and execute implementation plans to ensure a positive customer experience and expedited time to value.
The Integrations Consultant will lead complex technical implementations for strategic customers, focusing on HCM integrations. They will act as a proactive guide and advocate for customers, ensuring technical requirements are met while collaborating with cross-functional teams.
You will lead an EMEA-based team of Implementation Specialists to deliver high-quality onboarding experiences for mid-market customers. You will also partner cross-functionally to support scoping, planning, and process improvements to ensure consistent time-to-value.
The Business Systems Analyst will manage the daily maintenance, configuration, and integration of the company's Go-to-Market CRM stack. They will also enforce data governance standards and act as a technical partner to Sales, Marketing, and Customer Success teams.
You will be responsible for manual testing of features and reproducing customer-reported bugs while coordinating testing for larger launches. Additionally, you will contribute to the automation suite by writing and expanding Playwright end-to-end tests.
The GTM Systems Analyst will manage the daily maintenance, configuration, and integration of core GTM platforms including CRM and sales engagement tools. They will also enforce data governance standards and act as a technical partner to Sales, Marketing, and Customer Success teams.
Manage the full sales cycle from pipeline generation to closed-won for enterprise accounts in the DACH region. Focus on new logo acquisition by identifying business drivers and delivering compelling product demonstrations.
The Sr. Total Rewards Manager will build and own the company's total rewards function, including compensation, equity, and benefits strategy. They will partner with leadership to design scalable frameworks that balance market competitiveness with internal equity.
You will manage and execute the end-to-end implementation of Ashby's solution for strategic enterprise customers. This involves developing implementation plans, ensuring milestones are met, and acting as a proactive guide to drive customer value.
The Senior Product Marketing Manager will own the Enterprise segment narrative, developing messaging and content to support complex sales cycles. They will partner closely with Sales, Solutions Engineering, and Marketing teams to drive growth and ensure consistent communication across the Enterprise buying committee.
