You will manage a book of mid-market customers to drive product adoption, retention, and measurable value throughout the customer lifecycle. Additionally, you will act as a product expert, providing training and serving as the voice of the customer to internal cross-functional teams.
You will own, customize, and extend the demo environment infrastructure to ensure the go-to-market team has reliable and current systems. Additionally, you will manage demo readiness for new releases, generate realistic demo data, and maintain documentation to support the sales cycle.
You will design, develop, and deliver training programs to enable the Support team to provide exceptional service. This includes creating training materials, facilitating workshops, and using performance data to continuously improve onboarding and ongoing development.
Own the strategy and roadmap for a product area, conduct customer research, and deliver high-quality product improvements that reduce customer frustration and create delight. Partner closely with engineering and go-to-market teams to prioritize and execute releases, manage technical and delivery tradeoffs, and plan for product launch needs such as pricing, marketing, and support.
Own the strategy and roadmap for a product area, conduct customer research, and deliver high-quality product improvements that reduce customer frustration and create delight. Partner closely with engineering and go-to-market teams to prioritize and execute releases, manage technical and delivery risks, and plan for pricing, marketing, and customer support needs.
Manage and execute end-to-end implementations for mid-market and enterprise customers within a 8-10 week timeframe. Act as a proactive guide and advocate to ensure customers achieve their desired outcomes and realize value quickly.
Manage annual and month-to-month customer renewals while collaborating with internal teams to ensure customer satisfaction and retention. Handle administrative tasks such as generating order forms, maintaining CRM records, and navigating contract negotiations with customers.
You will define and execute the EMEA Enterprise ABM strategy by orchestrating marketing channels and collaborating with sales teams to drive pipeline. This role involves managing agency partners, developing prospect journey maps, and applying an experimentation framework to localize campaign strategies.
Manage and execute end-to-end implementation of Ashby's solution for strategic enterprise customers. Develop and execute implementation plans to ensure a positive customer experience and expedited time to value.
You will own the customer success live-learning program by coordinating calendars, managing session production, and coaching presenters. Additionally, you will design effective learning materials and use data to measure and improve program engagement and customer outcomes.
Design and implement a fast, frictionless procurement process from the ground up while managing vendor relationships and spend. Lead complex contract negotiations and partner with IT, Legal, Security, and Finance to establish effective escalation pathways.
You will own the end-to-end onboarding and growth strategy to help users realize value and expand their usage of the Ashby platform. This involves designing customer journeys, defining growth metrics, and collaborating with Customer Success and Revenue Operations teams to drive product-led growth.
The role involves serving as a technical subject matter expert for complex product integrations and leading customer-facing technical engagements. You will collaborate with product and support teams to design, launch, and scale custom technical solutions for enterprise customers.
The Integrations Consultant will lead complex technical implementations for strategic customers, focusing on HCM integrations. They will act as a proactive guide and advocate for customers, ensuring technical requirements are met while collaborating with cross-functional teams.
You will lead an EMEA-based team of Implementation Specialists to deliver high-quality onboarding experiences for mid-market customers. You will also partner cross-functionally to support scoping, planning, and process improvements to ensure consistent time-to-value.
You will own the technical configuration for new customers and partner with implementation specialists to ensure successful platform delivery. Additionally, you will define testing plans, document configuration choices, and provide ongoing support to bridge the gap between potential and actual value.
The Business Systems Analyst will manage the daily maintenance, configuration, and integration of the company's Go-to-Market CRM stack. They will also enforce data governance standards and act as a technical partner to Sales, Marketing, and Customer Success teams.
You will be responsible for manual testing of features and reproducing customer-reported bugs while coordinating testing for larger launches. Additionally, you will contribute to the automation suite by writing and expanding Playwright end-to-end tests.
The GTM Systems Analyst will manage the daily maintenance, configuration, and integration of core GTM platforms including CRM and sales engagement tools. They will also enforce data governance standards and act as a technical partner to Sales, Marketing, and Customer Success teams.
Manage the full sales cycle from pipeline generation to closed-won for enterprise accounts in the DACH region. Focus on new logo acquisition by identifying business drivers and delivering compelling product demonstrations.
The Sr. Total Rewards Manager will build and own the company's total rewards function, including compensation, equity, and benefits strategy. They will partner with leadership to design scalable frameworks that balance market competitiveness with internal equity.
The Real Time Analyst will manage intraday scheduling and coverage decisions to ensure SLA attainment while maintaining team flexibility. They will monitor queues in real time, provide actionable data insights, and partner with the WFM Lead to optimize capacity planning.
You will manage and execute the end-to-end implementation of Ashby's solution for strategic enterprise customers. This involves developing implementation plans, ensuring milestones are met, and acting as a proactive guide to drive customer value.
The Senior Product Marketing Manager will own the Enterprise segment narrative, developing messaging and content to support complex sales cycles. They will partner closely with Sales, Solutions Engineering, and Marketing teams to drive growth and ensure consistent communication across the Enterprise buying committee.
You will lead and scale the APAC Product Support team while collaborating with cross-functional partners to drive support strategies and operational excellence. The role involves managing team performance, resolving escalated technical issues, and fostering a culture of customer-centricity.
Lead and scale a high-performing team of Solutions Engineers to drive strategic enterprise deals through technical expertise and effective coaching. Partner with sales leadership and cross-functional teams to refine enterprise sales motions, build scalable processes, and translate field insights into product roadmap improvements.
You will lead and grow a high-performing team of Solutions Engineers to support mid-market sales motions and drive revenue. This involves coaching team members, operationalizing sales processes, and partnering with sales leadership to ensure technical and commercial success.
You will own infrastructure projects end-to-end, including scaling systems, optimizing data models, and building developer tooling. You will also collaborate with the engineering team to define SLOs and implement automated guardrails for security and privacy.
You will serve as the primary Implementation Specialist and Customer Success Manager for strategic APAC customers, managing the full lifecycle from onboarding to long-term value realization. You will build deep relationships with senior stakeholders and partner cross-functionally to ensure hiring excellence and product adoption.
Manage the full sales cycle for enterprise accounts, from initial pipeline generation to closing new business deals. Focus on acquiring new logos by displacing legacy talent acquisition tools with the company's consolidated suite.
Manage a strategic book of enterprise customers to drive product adoption, customer health, and long-term value. Partner with cross-functional teams to align communication and iterate on playbooks for the evolving strategic customer segment.
Partner with mid-market customers to drive product adoption, deliver strategic guidance, and conduct partnership reviews. Collaborate cross-functionally to advocate for customer needs and ensure long-term value realization.
Guide Ashby's largest enterprise customers to improve product adoption and overall customer health. Act as a product and domain expert to help high-growth and public companies achieve business outcomes through hiring excellence.
The Engagement Manager is responsible for scoping and designing implementation approaches and creating Statements of Work for enterprise customers. They act as a bridge between the sales cycle and delivery to ensure a seamless handoff and long-term customer success.
The role involves designing and coding features end-to-end, from wireframing and UX design to technical implementation. Responsibilities include enhancing the in-house design system and consulting on bespoke design work for Product Engineers.
The role involves bridging the gap between design and engineering by designing and implementing features end-to-end. Responsibilities include enhancing the in-house design system and solving complex UX/UI problems for a product with over 100,000 weekly active users.
The Design Engineer is responsible for both the visual design and technical implementation of product features. This includes enhancing the in-house design system and collaborating with Product Engineers to improve information hierarchy and user flows.
The role involves bridging the gap between design and engineering by designing and implementing features end-to-end. Responsibilities include enhancing the in-house design system and solving complex UX/UI problems for a high-scale product.
Manage the full sales cycle from pipeline generation to closing for Mid-Market accounts with 100-1k employees. Focus on new logo acquisition and self-sourcing over 50% of the sales pipeline.
Manage the full sales cycle from pipeline generation to closing for Mid-Market accounts in the Pacific and Central time zones. Focus primarily on new logo acquisition while handling expansion and upsell opportunities for existing business accounts.
Diagnose and resolve complex technical issues related to system integrations, APIs, and product functionality for APAC customers. Collaborate with Engineering to report bugs and contribute to the internal knowledge base and documentation.
Lead and coach a global team of Startup Contract Managers responsible for renewals, pricing conversations, and commercial partnership management. Build scalable operational workflows and partner cross-functionally to align on customer strategy and commercial outcomes.
Manage the full sales cycle from pipeline generation to closing for Mid-Market accounts with 100-1k employees. Focus on new logo acquisition and self-sourcing over 50% of the sales pipeline.
Take end-to-end ownership of product features, including researching competitors, writing product specs, and creating wireframes. Implement technical solutions across the full stack while building reusable building blocks to increase engineering leverage.
Take end-to-end ownership of product features, from researching competitors and writing specs to designing wireframes and implementation. Collaborate with stakeholders to build powerful abstractions and high-quality software for Talent Acquisition tooling.
Take end-to-end ownership of product features, including researching competitors, writing product specs, and creating wireframes. Implement technical solutions across the full stack while building reusable building blocks to increase engineering leverage.
The role focuses on designing and scoping professional services for enterprise customers during the pre-sales cycle to ensure a seamless transition to implementation. You will create Statements of Work and partner with Sales and Customer Success to accelerate time-to-value and drive long-term outcomes.
Take end-to-end ownership of product features, from researching competitors and writing specs to designing wireframes and implementation. Build reusable building blocks across the full stack to support Talent Acquisition software and other expanding product areas.
You will take end-to-end ownership of product features, including research, design, and implementation. You will work collaboratively to solve complex customer problems while maintaining high standards for software quality and system architecture.
You will take end-to-end ownership of product features, including research, specification, design, and implementation. You will work collaboratively to build high-quality, scalable software while maintaining a focus on customer needs and long-term technical investments.
You will take end-to-end ownership of product features, including research, design, and implementation. You will work collaboratively to solve complex customer problems while maintaining high standards for software quality and system architecture.
You will take end-to-end ownership of product features, including research, specification, design, and implementation. You will work collaboratively to solve complex customer problems while maintaining high standards for software quality and system architecture.
The specialist will manage and execute the end-to-end implementation of Ashby’s solution for mid-market and smaller enterprise customers, aiming to ensure a positive customer experience and expedited time to value for a book of business averaging 15 active implementations.
