The Customer Success Manager will manage and grow a portfolio of high-value accounts across the EMEA region by building strategic partnerships with utilities and government bodies. They will act as a trusted advisor to senior stakeholders, driving customer retention, revenue growth, and product adoption.
Improve go-to-market processes, systems, data quality, reporting, and analytics across Marketing, Sales, and Customer Success. Analyze performance across the customer lifecycle, build dashboards and actionable recommendations, and support planning, forecasting, and system enhancements.
The Energy Market Analyst will support model development, enhancement, and testing to ensure accurate energy market simulations. They will also develop BI reports and dashboards while providing troubleshooting support to client-facing teams.
The Sales Executive will drive new-logo acquisition across the EMEA gas market by identifying target accounts and executing territory plans. They will manage the full sales cycle from prospecting to contract signature while collaborating with internal technical and solutions teams.
The Senior Customer Success Administrator will lead the global renewals and customer success operations team while driving the adoption of Salesforce and AI-enabled tools. They are responsible for managing RFP processes, ensuring data integrity, and providing strategic support to regional leadership.
Provide frontline technical support for Adapt2 ISO product users by investigating shadow settlements and database-dependent processes. Collaborate with internal teams to troubleshoot complex issues, optimize T-SQL stored procedures, and maintain strong client relationships.
The Customer Success Administrator will manage global renewal processes, contract administration, and CRM data integrity. They will also lead cross-regional collaboration, process automation, and the execution of Quarterly Business Reviews.
The Lead Energy Market Analyst will provide advanced technical support for energy simulation software and collaborate with developers to resolve client issues. Additionally, the role involves delivering training, creating educational content, and assisting with client retention and market analysis.
The Account Director will drive new business growth by identifying and winning new customers within the power trading market. They will lead consultative sales cycles from initial discovery through to closing, while collaborating with internal teams to deliver tailored energy software solutions.
The Associate Energy Market Analyst will develop and maintain global power market models and datasets using tools like PLEXOS and Aurora. They will also analyze production cost model results, conduct market research, and ensure data accuracy for energy-related databases.
The analyst will support the execution and continuous improvement of security, risk, compliance, and AI governance programs across cloud and enterprise operations. They will also coordinate vulnerability remediation activities and manage security metrics, audit findings, and customer due diligence requests.
The Regional Sales Director will lead the EMEA Trading sales team to drive revenue growth for PLEXOS and related solutions across power and gas trading organizations. This role involves developing high-performing sales talent, building strategic executive relationships, and executing regional sales strategies to meet revenue targets.
The Senior Energy Market Analyst will lead energy market modeling projects using PLEXOS and provide technical expertise to support business development and sales initiatives. This role involves gathering customer requirements, calibrating models, and delivering tailored solutions to stakeholders in the energy sector.
The VP of Digital Demand & Web Strategy is responsible for overseeing the global digital presence, including website strategy, SEO, paid media, and digital campaigns to drive pipeline and revenue. They will lead the digital team and integrate emerging AI-powered capabilities to optimize buyer journeys and conversion rates.
Accountable for full-funnel enterprise pipeline generation across EMEA and APAC, focusing on new logo acquisition and existing account growth. The role involves owning the regional ABM strategy and partnering with Sales to convert engagement into qualified revenue.
The Social Media Manager will define and execute a global social media strategy across organic and paid channels to build industry influence and demand. They will lead content creation, manage employee advocacy programs, and utilize AI tools to optimize performance and engagement.
The VP of Revenue Marketing is responsible for leading the global demand engine, including account-based marketing, integrated campaigns, and partner marketing to drive pipeline and revenue. They will partner closely with Sales leadership to establish shared targets and ensure marketing efforts directly contribute to new logo acquisition and closed-won revenue.
The Sales Support Manager oversees the operational and contractual lifecycle of SaaS opportunities, from proposal and contract execution to onboarding and billing. They partner with cross-functional teams including Legal, Finance, and Sales to ensure documentation accuracy, compliance, and efficient deal progression.
The Energy Market Analyst provides technical and modelling support to APAC customers to ensure effective use of software products. They also collaborate with internal teams to facilitate customer onboarding, training, and product improvement initiatives.
The Senior Customer Success Manager will manage and grow a portfolio of existing customer relationships across Africa to drive retention, product adoption, and revenue growth. They will conduct regular customer reviews, lead onboarding, and collaborate with internal teams to resolve issues and identify upsell opportunities.
Manage the end-to-end recruitment process, including sourcing, headhunting, and hiring top talent across global regions. Partner with internal stakeholders and the Performance & Culture team to drive strategic talent acquisition initiatives and ensure a positive candidate experience.
The Senior Energy Market Analyst will support growth in North America by identifying customer use cases and shaping go-to-market strategies. They will act as a subject matter expert to develop products and oversee the production of energy market models using PLEXOS.
The Senior Salesforce Administrator will serve as the primary system administrator, managing user roles, security, and data integrations while ensuring the platform meets business needs. They will also be responsible for creating reports, providing user training, and coordinating development requests to optimize Salesforce for global teams.
The Lead Energy Market Analyst oversees the production of energy market fundamental model components and standalone models using PLEXOS and Aurora. They are responsible for leading power market research, maintaining large energy databases, and ensuring the accuracy of model outputs and forecasts.
Coordinate and manage vulnerability assessment and penetration testing activities across cloud, on-premises, and corporate environments. Collaborate with internal teams and external partners to ensure vulnerabilities are identified, prioritized, and remediated according to established SLAs.
The Energy Market Analyst will support customers by understanding their pain points, designing deployment strategies, and delivering impactful product demonstrations. They will also collaborate with internal teams to influence product development and provide expert technical guidance on LATAM power markets.
The role involves leading energy market model projects and PLEXOS implementation while providing technical expertise to support business development and sales. You will gather customer requirements, design modeling solutions, and deliver insights to help clients navigate energy market challenges.
The Energy Market Advisor will monitor EMEA energy markets to identify commercial opportunities and translate complex market developments into actionable customer strategies. They will collaborate with sales and marketing teams to position PLEXOS as a strategic solution for utilities, regulators, and investors.
The Senior Energy Market Analyst will provide advanced technical support for PLEXOS and AURORA software platforms while collaborating with developers to resolve issues. Additionally, the role involves conducting client training, creating educational content, and assisting with market analysis and account management.
Provide technical support for energy market simulation software and collaborate with developers to resolve issues. Conduct client training, maintain documentation, and assist with market analysis and account management.
The Senior Software Engineer is responsible for delivering high-quality, performant software solutions by following the full software development lifecycle. This includes analyzing information needs, discussing requirements with managers, and designing systems to address complex customer use cases.
The Lead Software Engineer is responsible for delivering high-quality, performant software solutions by analyzing system flows and data usage. This role involves collaborating with managers to define information needs and following the full software development lifecycle to solve complex technical problems.
The Senior Energy Market Analyst will lead technical discussions, provide strategic modeling insights, and develop complex optimization models for clients. They will also mentor junior analysts and collaborate with the product development team to enhance software capabilities.
The Software Engineer is responsible for delivering high-quality, performant software and designs to meet diverse customer use cases. This includes developing software solutions by analyzing information needs, studying system flows, and following the full software development lifecycle.
Develop and maintain optimization engines and ancillary calculations for energy modeling software. Provide technical support to clients by translating domain issues into implemented software solutions.
The role involves designing and developing performant backend software solutions and UI front-end technologies to handle diverse customer use cases. Responsibilities include optimizing code, ensuring web security, and mentoring junior team members within an Agile environment.
The role focuses on designing and maintaining Azure infrastructure and managing AKS clusters to ensure scalable application delivery. Key duties include automating CI/CD pipelines using YAML and PowerShell while managing container security and observability.
Lead the delivery of energy market models and implementation of PLEXOS software for customers in the EMEA region. Support business development by creating proof-of-concept studies and providing technical expertise during the sales process.
Own end-to-end UX for complex, data-intensive energy simulation features and design AI-native experiences including copilots and conversational interfaces. Collaborate with cross-functional teams to translate complex data into intuitive visualizations and maintain scalable design systems in Figma.
Lead the EMEA Customer Success organization to drive net ARR growth through renewals, expansion, and AI product adoption. Partner with cross-functional teams to optimize the post-sale customer journey and maximize lifetime value across the region.
Lead the Insights product line by defining its vision, strategy, and commercial success while managing a global team of product managers. Oversee product development, roadmap execution, and cross-functional collaboration with sales, marketing, and customer success teams.
The Sales Executive will drive new business sales across Saudi Arabia, focusing on Energy, Utilities, and Oil & Gas organizations. They will oversee the full sales cycle and collaborate with the EMEA leadership to execute strategic sales initiatives.
The Energy Market Analyst will provide technical support to customers and track support cases from start to finish. They will also collaborate with developers to resolve issues and provide training to clients.
