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You will manage a portfolio of key UK dealer group accounts, focusing on retention, satisfaction, and driving revenue growth through upsells and expansions. You will act as the primary point of contact for these accounts, coordinating with internal teams to ensure product adoption and resolve escalations.
The Senior Customer Success Manager will own the end-to-end relationship with strategic enterprise accounts to drive adoption, retention, and business value. They will orchestrate cross-functional teams and serve as a trusted advisor to senior leaders to ensure customer objectives are met.
The Customer Success Manager will own the post-sale relationship for a portfolio of customers, focusing on driving adoption, value realization, and commercial growth. They will lead account strategy, manage renewals, and synthesize customer feedback to influence product and operational decisions.
The Senior Group Manager will lead, develop, and retain a team of Customer Success Managers while driving accountability for key performance indicators like retention and revenue growth. They will also collaborate with cross-functional partners to ensure customer needs are met and represent the department in strategic internal and external meetings.
The Customer Success Manager will build trust-based relationships with clients to drive platform adoption and ensure long-term value generation. They will manage the customer journey, from onboarding to identifying expansion opportunities and conducting executive business reviews.
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The Customer Success Manager will build trusted advisor relationships with enterprise customers to drive product adoption and long-term value realization. They will manage post-sales activities, mitigate churn, and collaborate with account teams to execute strategic success plans.
Manage a portfolio of higher education customers in Spain and France to drive adoption, retention, and long-term success. Proactively execute account plans and identify opportunities for upsell, cross-sell, and renewal.
The Lead Customer Success Manager acts as a technical liaison for enterprise clients, managing IT project milestones and ensuring successful platform implementation. They are responsible for driving business development, configuring technical platform components, and serving as the primary point of escalation for complex system issues.
The Senior Customer Success Manager will own retention and renewal strategies for a portfolio of strategic bankruptcy risk accounts. They will partner with Sales to identify growth opportunities and lead executive-level engagements to ensure customers realize lasting value from the company's solutions.
The Senior Customer Success Manager will serve as a trusted advisor to industrial clients, driving product adoption and ensuring satisfaction across the Dragos platform. They are responsible for managing account health, identifying churn risks, and collaborating with cross-functional teams to deliver measurable business outcomes.
The Senior Product Customer Success Manager is responsible for managing client accounts to ensure growth, high KPIs, and successful contract renewals. They also provide leadership by coaching junior team members and acting as a primary point of escalation for complex client issues.
The Product Customer Success Manager is responsible for ensuring clients achieve and exceed expected business benefits from their contracts. They will manage client relationships, coordinate technical configurations, and identify opportunities for account growth and expansion.
The Senior Customer Success Manager will serve as the primary technical expert to drive adoption of trapped-ion quantum computers through onboarding, performance optimization, and circuit design. They will also create educational curricula and act as a product advocate to ensure customer needs are met across internal engineering and product teams.
You will own the end-to-end customer journey for enterprise clients, from implementation to renewal and expansion. You will also collaborate cross-functionally to deploy AI agents and drive measurable ROI through data-driven insights.
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The Customer Success Manager will manage account health, drive product adoption, and ensure clients derive maximum value from software solutions. They will also collaborate with the relationship management team to support renewals and develop success plans based on objective data.
The Senior Customer Success Manager will lead the onboarding process for new customers and own the end-to-end retention and cancellation strategy. They will also provide support to accounting partner firms and collaborate with cross-functional teams to drive product adoption and customer satisfaction.
The Senior Customer Success Manager will guide enterprise customers through the implementation of AI solutions to ensure expected outcomes and drive product adoption. They will also manage a balanced portfolio, develop retention strategies, and foster long-term customer loyalty through strategic engagement.
The Customer Success Manager will own a portfolio of accounts to drive revenue retention and expansion while serving as a strategic advisor to clients. Responsibilities include managing the full customer lifecycle, from onboarding and QBRs to identifying churn risks and implementing save plans.
The Sr. Manager of Customer Success will lead and scale teams of Customer Success Managers and Technical Account Managers for Federal Civilian accounts. They are responsible for driving portfolio performance, managing renewals, and serving as a strategic partner across Sales and Product organizations.
The Customer Success Manager will serve as a trusted advisor to SMB accounts, managing the full customer lifecycle from adoption to renewal. They will drive product usage, identify expansion opportunities, and represent the voice of the customer to influence product development.
Manage a portfolio of accounts to drive retention, growth, and long-term success through strategic advisory and platform adoption. Collaborate cross-functionally with Sales, Product, and Support teams to ensure seamless customer experiences and influence product roadmaps.
The Customer Success Manager will build and nurture relationships with senior educational stakeholders to drive product adoption and revenue retention. They will also collaborate with sales teams and advocate for platform enhancements based on customer feedback.
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The Senior Customer Success Manager manages client partnerships to ensure optimal use and value of PointClickCare solutions. They act as a trusted advisor to executive leadership, driving business alignment and developing strategies for customer health and churn mitigation.
The Senior Customer Success Manager is responsible for managing client partnerships and ensuring the optimization of PointClickCare solutions. They act as a trusted advisor to executive leadership, driving business alignment and developing strategies to mitigate churn and improve customer health.
Manage a portfolio of higher education institutions in Spain and France to drive customer adoption, retention, and growth. Build strong relationships with stakeholders and execute account plans to ensure customers achieve maximum value from the software services.
The Strategic Customer Success Manager oversees high-value enterprise accounts by developing strategic success plans and driving long-term value realization. They act as a trusted advisor to executive stakeholders while identifying expansion opportunities and managing complex escalations.
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