Lead and mentor the Cloud Applications Support team to maintain and enhance enterprise-level digital solutions including SharePoint, Teams, and OneDrive. Oversee the application lifecycle and enforce governance policies for M365 environments and intranet sites.
Remote Support Jobs in United States (5,856)
Remote in = United States
Job category = Support
Provide technical support and software configuration for veterinary clinics using telemedicine services. Identify and resolve connectivity issues related to the transfer of medical images from client systems to proprietary systems.
Handle high-volume inbound customer calls to resolve issues, process payments, and place orders for various retail brands. Promote additional products during interactions to improve sales while maintaining a personalized customer experience.
Instructional Support & Differentiation Specialist (Contractor)
inquirED
·
Full Time
·
4 Weeks Ago
inquirED
Design and develop instructional supports and supplemental materials for a K-5 Core ELA and social studies curriculum. Ensure all materials are aligned with ELD frameworks to support multilingual learners across listening, speaking, reading, and writing.
Manager, Issue Resolution
Fidelity & Guaranty Life Insurance Company
·
Full Time
·
4 Weeks Ago
Fidelity & Guaranty Life Insurance Company
Lead a high-performing team dedicated to resolving escalated service issues and closing gaps between internal and external stakeholders. Drive continuous improvement by analyzing root cause trends and translating data into actionable recommendations for executive leadership.
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Provide Level 1 and 2 technical support via Zendesk while troubleshooting software issues and API integrations. Collaborate with leadership to build support processes, training content, and a long-term enablement strategy.
Responsible for answering telephone calls and providing seamless service to healthcare providers, parents, and patients. The role involves responding to inquiries about client services and prioritizing complex or emergent situations.
Deliver engaging live onboarding sessions for new hires and manage the Skilljar Learning Management System. Collaborate cross-functionally to streamline processes and utilize AI tools to enhance content delivery and documentation.
The associate supports clients by handling service requests accurately and professionally in a remote setting. Key duties include coordinating service details, maintaining records, and providing support via phone, email, and online platforms.
Act as the first point of contact for clients to provide technical troubleshooting and resolution for SaaS products. Manage the full ticket lifecycle, document issues, and collaborate with internal departments to ensure client needs are met.
Call Center Representative - Roadside Assistance
null, AAA East Central
·
Full Time
·
4 Weeks Ago
null, AAA East Central
Field incoming emergency roadside assistance calls to coordinate services like towing and locksmiths for members. Document distress details accurately and collaborate with dispatch teams to ensure member safety and satisfaction.
Call Center Associate – Medicaid Remote
Conduent State Healthcare, LLC
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Full Time
·
4 Weeks Ago
Conduent State Healthcare, LLC
Respond to Virginia Medicaid member and provider inquiries using computerized systems and standard scripts. Research and resolve inquiries regarding eligibility, claim status, and provider enrollment while documenting all calls.
Call Center Representative - Roadside Assistance
null, Tidewater Auto Assoc Of VA Inc
·
Full Time
·
4 Weeks Ago
null, Tidewater Auto Assoc Of VA Inc
Field incoming emergency roadside assistance calls to coordinate services like towing and locksmiths for members. Document distress details accurately and collaborate with dispatch teams to ensure member safety and satisfaction.
Call Center Representative - Roadside Assistance
null, AAA Northern New England
·
Full Time
·
4 Weeks Ago
null, AAA Northern New England
Field incoming emergency roadside assistance calls to coordinate services like towing and locksmiths for members. Document member distress details accurately and collaborate with dispatch teams to ensure immediate safety and resolution.
Call Center Representative – Roadside Assistance
null, Automobile Club Of Missouri
·
Full Time
·
4 Weeks Ago
null, Automobile Club Of Missouri
Field incoming emergency roadside assistance calls to coordinate services like towing and locksmiths for members. Document distress details accurately and collaborate with dispatch teams to ensure member safety and satisfaction.
Lead the day-to-day performance of the customer support function, coaching associates and managing ticket queues across multiple channels. Partner with Product and Engineering teams to resolve bugs and implement process improvements based on customer feedback.
Remote Customer Service Representative
EssilorLuxottica Group
·
Full Time
·
4 Weeks Ago
EssilorLuxottica Group
The Customer Service Representative handles calls from new and existing business clients, addressing a variety of requests efficiently. They resolve complaints, document interactions, and maintain customer satisfaction.
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Handle a high volume of inbound customer calls to resolve issues, process payments, and place orders. Promote additional products to customers while providing a personalized shopping experience.
Architect and scale a high-touch, client-centric Service Desk within an MSP environment, transitioning from a federated to a structured premium model. The role focuses on driving client satisfaction and retention by redefining support as a strategic value driver rather than a cost center.
Learning Support Teacher 9-12
Spring Education Group
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Full Time
·
4 Weeks Ago
Spring Education Group
Provide individualized academic support and lead live 1:1 instruction for students in grades 9-12 within an online environment. Develop learning plans and help students build essential executive functioning skills like time management and organization.
Online - Hotel Customer Service Coordinator - Entry Level 13 APPLICANTS
Careers In Travel | Destination Planners
·
Full Time
·
4 Weeks Ago
Careers In Travel | Destination Planners
Coordinate lodging arrangements for leisure, group, and business travel clients. Manage hotel recommendations, confirm reservations, and maintain accurate client records.
Respond to Medicaid member and provider inquiries using computerized systems and standard scripts. Research and resolve inquiries regarding eligibility, claim status, and provider enrollment while documenting all calls.
Clinical Team Support Coordinator
Graham Healthcare Group
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Full Time
·
4 Weeks Ago
Graham Healthcare Group
The Clinical Team Support Coordinator supports assigned clinical care teams in managing patient care, focusing on clinical documentation and workflow. Responsibilities include updating clinical records, addressing customer concerns, and ensuring compliance with documentation standards.
Handle day-to-day customer support via email, phone, and chat, including order and shipment management using ShipStation. Implement and refine AI tools and automation to streamline FAQs and improve the overall customer experience.
Provide expert technical support to customers using customs and logistics platforms to ensure operational continuity. Collaborate with Product, Engineering, and QA teams to resolve complex issues and improve product adoption.
RCIS Crop Field Service Representative - Indiana
Zurich Insurance Company Ltd.
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Full Time
·
4 Weeks Ago
Zurich Insurance Company Ltd.
The Field Service Representative is responsible for delivering profitable growth through selling crop insurance solutions and managing the existing portfolio. They will also educate agents on products and identify training needs to enhance business performance.
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RCIS Crop Field Service Representative
Zurich Insurance Company Ltd.
·
Full Time
·
4 Weeks Ago
Zurich Insurance Company Ltd.
The Crop Field Service Representative is responsible for delivering profitable growth through selling solutions and managing the existing portfolio. They will educate agents on products, identify training needs, and ensure compliance with regulatory requirements.
Provide front-line phone support to policyholders and beneficiaries, handling 75 to 100 calls daily. Resolve inquiries regarding insurance payments, policy information, and claims while maintaining high service standards.
Provide advanced technical support to dealers and end-users for the PTx product line, including field calls and on-site service. Collaborate with R&D on product launches, create technical publications, and lead dealer training sessions.
Provide front-line phone support to life insurance policyholders and agents regarding payments, claims, and policy information. Process transactions such as beneficiary changes and premium adjustments while maintaining accurate records and meeting service metrics.
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Support Jobs in Other Countries
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354
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315
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259
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213
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196
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195
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132
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100
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96
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86
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72
Other Categories in United States
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33324
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25122
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23944
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10529
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6714
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5039
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3467
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2819
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2399
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1990
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1660
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1166
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1064
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681
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