The intern provides hands-on support for internal controls, audit readiness, and documentation processes. Key tasks include gathering audit evidence, reviewing processes for consistency, and supporting compliance initiatives.
Remote Support Jobs in United States (5,779)
Remote in = United States
Job category = Support
Manages a portfolio of up to 25 clients as the primary point of contact to align internal resources with client goals. Delivers strategic service plans and data-driven insights to ensure client retention and program profitability.
Lead the global strategy and operational frameworks for Docusign's customer support ecosystem, focusing on AI transformation and cost efficiency. Manage global workforce planning, departmental budgets, and cross-functional alignments to scale the organization effectively.
Korean Associate QA Tester / Language Development Support (Remote)
Naughty Dog
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Part Time
·
Yesterday
Naughty Dog
Identify, log, and maintain gameplay issues while conducting bug regression testing. Verify and provide quality assurance for Korean language dialogue and text to ensure cultural accuracy.
Serve as the primary point of contact for new clients during their first 30-90 days to ensure a seamless transition. Conduct virtual one-on-one training sessions and proactively address roadblocks to drive product adoption and long-term success.
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Customer Support Specialist - Spanish Bilingual
Ascend Learning, LLC
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Full Time
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Yesterday
Ascend Learning, LLC
The role focuses on ensuring certification compliance by producing accurate reports and compliant certificates according to state regulations. Responsibilities include processing electronic roster submissions, managing certificate requests, and communicating with regulatory agencies.
Provide high-quality customer support via phone, email, and chat while acting as a liaison for service scheduling. Maintain accurate customer records and collaborate with team members to ensure a seamless experience.
Handle complex Tier 3 customer experience cases, including escalations, billing issues, and VIP relationships via phone and email. Act as the human touchpoint for AI-assisted retention flows and provide product feedback to CX leads.
Customer Service Rep LI
Loomis Armored US, LLC. and Loomis International (CA)
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Full Time
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Yesterday
Loomis Armored US, LLC. and Loomis International (CA)
Manage a book of business to drive customer retention, expansion, and satisfaction for the C3 Financial product. Coordinate with internal sales, product, and support teams to resolve complex customer needs and identify growth opportunities.
Provide high-level support to educators by coaching agents, handling real-time escalations, and managing course builds. Proactively engage with at-risk adoptions and lead instructor onboarding sessions to ensure courseware functionality.
Luxury Travel Consultant – Client Services (Remote)
Consultwithtray
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Full Time
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Yesterday
Consultwithtray
Support high-end clients in planning and managing luxury travel experiences from initial consultation to post-trip follow-up. Handle reservations, itinerary updates, and resolve client concerns using a solutions-focused approach.
Assist clients remotely with travel planning, booking, and trip-related updates via phone, email, and messaging. Manage reservations and resolve inquiries to ensure high customer satisfaction.
Luxury Travel Consultant – Client Services (Remote)
Consultwithtray
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Full Time
·
Yesterday
Consultwithtray
Support high-end clients in planning and managing luxury travel experiences from initial consultation to post-trip follow-up. Handle reservations, itinerary updates, and resolve client concerns using a solutions-focused approach.
The coordinator serves as the primary contact for clients, managing the entire travel experience from booking to post-trip follow-up. Key tasks include processing itinerary changes, resolving client concerns, and maintaining accurate internal records.
Oversees a team of 20-30 Technical Support Specialists providing support for Sterile Processing Workflow software. Manages escalations, coordinates 24/7 staffing, and ensures project and incident resolution meets customer SLAs.
Customer Technical Support Specialist III (Western US)
STERIS Corporation
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Full Time
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Yesterday
STERIS Corporation
Provide expert Tier 3 technical support for sterile processing and connectivity software, including complex troubleshooting and source code analysis. Coordinate a team of Tier 1 and 2 specialists while managing software implementations, upgrades, and custom data reporting.
Customer Technical Support Specialist III (Eastern US)
STERIS Corporation
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Full Time
·
Yesterday
STERIS Corporation
Provide expert Tier 3 technical support for sterile processing and connectivity software, including complex troubleshooting of logs, source code, and databases. Coordinate a small team of Tier 1 and 2 specialists while managing software implementations and custom data requests.
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Gather and record First Notice of Loss (FNOL) and First Notice of Incident (FNOI) information from customers. Provide prompt, empathetic support while accurately documenting claim details in the system.
Responsible for advanced patient scheduling for procedures and office visits via telephone and electronic communication. Manages patient documentation, coordinates with physicians, and resolves patient-related issues through the Patient Portal.
The Senior Clinical Support Specialist manages clinical trial site relationships, recruitment, and enrollment while providing expert procedural support for aortic disease cases. They also mentor the clinical support team and ensure strict adherence to study protocols and regulatory guidelines.
Lead and develop Tier 1 Customer Service and Tier 2 Technical Support teams, including remote and international members. Oversee the end-to-end customer engagement process, optimize support operations via Zoho Desk, and implement EOS® practices to drive operational excellence.
Provide comprehensive support to travelers by managing inquiries, processing itinerary changes, and resolving concerns. Ensure a smooth travel experience through proactive check-ins and accurate guidance on agency policies.
Act as the first point of contact for enterprise customers to triage and resolve application issues. Coordinate with internal engineering teams to drive timely resolutions and maintain accurate support records.
Contact Center Agent - Patient Access
ATI Physical Therapy
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Full Time
·
Yesterday
ATI Physical Therapy
Serve as the first point of contact for patients and referral partners to schedule appointments and document accounts. Manage high-volume inbound and outbound calls while meeting specific KPIs for quality, productivity, and accuracy.
The representative assists customers with pre and post-sale inquiries, installations, and problem resolutions via phone, email, and web chat. They are responsible for utilizing Salesforce CRM to manage customer relationships and escalating priority issues to appropriate channels.
Manage multiple client service programs or a large national program to ensure customer satisfaction and client retention. Responsibilities include handling renewals, pricing, invoicing, and leading a team of colleagues to maximize performance.
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The role is responsible for determining account management strategies to ensure client retention, satisfaction, and revenue growth for complex captive programs. This includes providing stewardship reporting, managing high-value client relationships, and supervising local client services staff.
Handle a high volume of inbound calls to support customers, dealers, and repair facilities regarding coverage and claims. Maintain accurate documentation and collaborate with stakeholders to ensure a positive customer experience.
Provide advanced administrative and operational support to leaders and departments, ensuring smooth executive-level workflows. Key tasks include processing account terminations, managing fire inspection reports, and handling customer contracts and riders.
Act as the frontline ambassador providing empathetic support via chat, phone, and email to resolve member technical issues and account questions. Ensure high member satisfaction and SLA adherence while documenting all interactions in ZenDesk.
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86
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72
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32964
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24883
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23574
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10416
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6619
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4970
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3426
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2781
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2384
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1933
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1642
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1157
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1058
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673
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