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Everest Technologies

RMS Batch Support

Posted 22 days ago

Worldwide

5-10 years experience

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AI Summary

The role involves providing production support and triaging system failures while understanding critical paths. You will also be responsible for updating runbooks and knowledge base articles while recommending improvements to the engineering team.

This is a remote position.

1. Strong RMS experience, including ODI (Oracle Data Integrator)

2. Production support & triage experience

3. Clear, proactive communication

They should be able to triage failures, understand the critical path, and escalate issues appropriately. They will be expected to update runbooks / knowledge base articles and recommend improvements to the engineering team.