Simpplr

Manage relationships with SMB and Commercial clients to drive retention, growth, and product adoption. Collaborate with internal teams to align strategies and advocate for customer needs to improve product development.

Act as a technical expert for enterprise customer integrations focusing on identity, provisioning, and HRIS systems. Troubleshoot complex synchronization issues and collaborate with cross-functional teams to resolve customer-impacting outages.

The SDR is responsible for managing inbound leads and executing multi-channel outbound prospecting campaigns to generate new business opportunities. The role focuses on qualifying prospects and achieving monthly quotas for sales accepted and qualified opportunities.

Manage and grow a portfolio of customer accounts, focusing on retention and expansion to achieve growth targets. Develop strategic account plans and guide clients through complex sales cycles to drive revenue growth.