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JumpCloud

Remote Job Openings at JumpCloud (25)

Channel Manager - United Kingdom

United Kingdom 5-10 yrs exp Sales

The Channel Manager will build and manage relationships with channel partners in the UK&I and Fr/Benelux territories to drive revenue growth. They will also design go-to-market strategies, manage deal registrations, and collaborate with cross-functional teams on marketing and training initiatives.

Staff Software Engineer, Device Management - India

India 10+ yrs exp Software Development

You will lead complex engineering projects and drive technical strategy for device management initiatives while collaborating with cross-functional teams. Additionally, you will mentor other engineers and decompose complex problems into scalable, high-quality software solutions.

Customer Support Engineer, Tier 2 - India

India 5-10 yrs exp Software Development

You will serve as a senior technical point of contact for enterprise customers, resolving complex identity and directory integration issues. Additionally, you will manage support tickets, perform deep technical analysis, and collaborate with internal teams to improve diagnostic workflows.

Staff Data Scientist, Machine Learning - India

India 5-10 yrs exp Software Development

You will architect and execute machine learning solutions, including the development of LLMs and AI agents to automate complex data analytics workflows. Additionally, you will lead the AI stack roadmap, establish model governance standards, and mentor team members to drive business growth.

Director, Product Marketing Management - United States

United States $150K - $225K per year 10+ yrs exp Product

The Director of Product Marketing will drive market presence, pricing, and packaging strategies while leading and developing a high-performing team. They will collaborate across sales and product departments to create enablement assets and elevate the company's thought leadership.

Customer Support Engineer, Tier 1 (MacOS and MDM) - Mexico

Mexico 2-5 yrs exp Software Development

Provide world-class technical support and troubleshooting for customers via email, phone, chat, and remote sessions. Manage high-priority support tickets while collaborating with engineering and product teams to resolve defects and improve customer education.

Enterprise Implementation Project Manager - India

India 5-10 yrs exp Product

The Enterprise Implementation Project Manager leads cross-functional onboarding engagements for enterprise customers, managing timelines and technical dependencies from post-sale through adoption. They serve as the primary advisor to ensure a seamless customer experience while coordinating with internal teams to mitigate deployment risks.

Senior Technical Program Manager, Security - Mexico

Mexico 5-10 yrs exp Product

Operate the security organization's program management function by combining traditional PM judgment with AI-augmented operations. Manage project hygiene, intake triage, capacity modeling, and reporting across SecOps, GRC, and DevSecOps.

Strategic Alliances Partnership Manager - United States

United States $150K - $185K per year 5-10 yrs exp Sales

Lead the end-to-end lifecycle for OEM and strategic technology partners, focusing on technical integration and operational readiness. Drive joint demand-generation campaigns and sales enablement to build a robust pipeline and expand the partner ecosystem.

Sales Engineer - Singapore

Singapore 2-5 yrs exp Software Development

Act as a technical trusted advisor for organizations in South East Asia evaluating the JumpCloud platform. Provide tailored product demonstrations and support direct and partner sales teams through technical enablement and POC frameworks.

Senior Manager, Strategic Programs

United States $180K - $272K per year 5-10 yrs exp Others

The role involves developing and leading strategic programs supporting company-wide goals such as go-to-market initiatives and M&A integration, while collaborating with cross-functional teams to define scope, objectives, and resource allocation. This manager will also track progress, monitor budgets, mitigate risks, and lead/mentor a team of program managers and project coordinators.