Lead quality efforts for product areas by defining comprehensive test strategies and developing automated test scripts. Mentor junior engineers and collaborate with architects to ensure system testability and robustness.
JumpCloud
26 Remote Job Openings at JumpCloud
The role involves owning and scaling a $1M territory by building strategic partner relationships and executing comprehensive growth strategies. Key duties include managing co-selling activities, delivering GTM motions, and collaborating with internal teams for partner enablement.
Lead and mentor technical teams consisting of Solutions Architects and Software Engineers to deliver world-class implementation and automation solutions. Manage the professional services business in India using Scrum methodology to drive product adoption and operational excellence.
Manage day-to-day relationships with channel partners in the MEA/ASEAN region to accelerate growth and customer acquisition. Design and execute GTM plans while collaborating with cross-functional teams on marketing and training activities.
Act as a technical trusted advisor for organizations in South East Asia evaluating the JumpCloud platform. Provide tailored product demonstrations and support direct and partner sales teams through technical enablement and POC frameworks.
Manage a new business sales team of 8-10 members to drive SMB/Commercial growth and exceed ARR targets. Provide structured coaching, manage the technology stack, and partner cross-functionally to optimize sales processes.
Customer Support Engineer, Tier 1 (MacOS and MDM) - India
JumpCloud
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Full Time
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19 days ago
JumpCloud
Provide world-class technical support and troubleshooting for JumpCloud customers via email, phone, and chat. Collaborate with Engineering and Product teams to resolve defects and maintain internal knowledge base articles.
Provide world-class technical support to customers via chat, phone, and email to resolve front-line issues. Collaborate with internal teams to escalate bugs and develop knowledge base articles to improve support operations.
Lead and scale the global Managed Service Provider (MSP) business by managing both new partner acquisition and existing partner growth. Oversee a team of Partner Account Executives, BDRs, and Account Managers to drive revenue and net revenue retention.
Executive Program Manager, Founder/CEO Initiatives - Mexico
JumpCloud
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Full Time
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19 days ago
JumpCloud
Collaborate with the CEO and executive team to align and measure key corporate initiatives and manage executive-level reporting. Drive corporate communication cadences, facilitate board meeting preparations, and manage leadership operational reviews.
Senior Sales Enablement Program Manager - United States
JumpCloud
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Full Time
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20 days ago
JumpCloud
Lead a sales enablement team to drive sales excellence through front-line coaching, deal reviews, and the operationalization of MEDDPICC. Architect AI and automation strategies to optimize content development and the overall revenue-generating process.
Manage a $5M+ book of business for EMEA customers, focusing on driving Net ARR expansions, upsells, and timely renewals. Collaborate with CSM and Marketing teams to increase product adoption and maintain accurate pipeline forecasting.
Drive business growth in the UK commercial segment by managing the full sales cycle for SMEs and mid-market companies. Build strategic relationships with technical leaders and partners while leveraging AI-driven tools and the MEDDPICC methodology to optimize win rates.
Design and develop software solutions to protect cloud data and infrastructure, focusing on automation and secure access workflows. Manage security infrastructure, SIEM configurations, and vulnerability aggregation systems to ensure a secure developer ecosystem.
Design and deploy AI-powered outbound systems to automate account sourcing, personalization, and engagement orchestration. Partner with Marketing and Sales leadership to build production-ready workflows that increase pipeline generation and seller productivity.
Lead and scale global accounting operations, including revenue, tax, payroll, and billing, to ensure IPO readiness and public company compliance. Partner with cross-functional teams and external auditors to manage risk, internal controls, and financial reporting.
The Channel Manager will manage and build relationships with channel partners in the LATAM region to drive new customer acquisition. They will also design and execute go-to-market plans, manage deal registrations, and collaborate with cross-functional teams to achieve revenue targets.
The Staff Software Engineer will lead DevOps initiatives to improve infrastructure reliability and scalability. They will design and implement robust CI/CD pipelines and automation strategies to support engineering teams.
Lead the vision, strategy, and roadmap for the AI platform while architecting scalable solutions for model orchestration and tool integration. Collaborate with cross-functional teams to mentor engineers and ensure the reliability, security, and observability of AI-driven systems.
You will design, develop, and implement scalable full-stack applications while building core platform components for AI-driven tools. You will also collaborate with cross-functional teams to deploy containerized applications and ensure high system reliability.
You will lead and manage the Identity Security Posture Management (ISPM) engineering team in India to build features, drive architecture, and define best practices. You are responsible for hiring, mentoring, and fostering a high-performing, diverse team while influencing product strategy and engineering quality.
You will lead the zero-to-one development of the ISPM platform, defining architecture and driving feature sets from strategic planning to hands-on implementation. You are responsible for building high-scale, event-driven systems that actively audit, predict, and remediate identity risks in real-time.
You will lead the strategy for JumpCloud's SSO and next-generation identity platform, focusing on passwordless innovation and AI-governed authentication. You will also define frameworks for AI agent identity and represent the company in global standards forums.
The Account Executive will manage the commercial segment for Spanish-speaking LATAM countries by building a strong sales pipeline and closing new business. They are responsible for maintaining high sales activity, providing accurate forecasts, and collaborating with cross-functional teams.
The role involves developing and leading strategic programs supporting company-wide goals such as go-to-market initiatives and M&A integration, while collaborating with cross-functional teams to define scope, objectives, and resource allocation. This manager will also track progress, monitor budgets, mitigate risks, and lead/mentor a team of program managers and project coordinators.
You will lead the architecture and design of new Go microservices and build the infrastructure for threat detection and response. Additionally, you will ensure operational excellence and collaborate with the Platform Engineering team.
