The Customer Service Representative interprets contract benefits and provides claim status to policyholders and providers. They document all calls and transfer calls to other departments as needed.
Remote Support Jobs (9,130)
Job category = Support
The Support Escalation Manager will own and manage the end-to-end escalation and problem lifecycles, ensuring issues are prioritized and resolved according to SLAs/OLAs. This role involves collaborating with various teams to drive efficient problem resolution and maintain clear communication with customers.
As a Travel Customer Representative, you will assist clients with inquiries, resolve issues, and provide booking updates throughout their travel journey. You will ensure that every interaction reflects a commitment to exceptional service.
As a Travel Customer Representative, you will assist clients with inquiries, resolve issues, and provide booking updates throughout their travel journey. You will ensure that every interaction reflects a commitment to exceptional service.
The Travel Customer Representative will assist clients with inquiries, resolve issues, and provide booking updates throughout their travel journey. They will ensure that every interaction reflects a commitment to exceptional service.
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As a Travel Customer Representative, you will assist clients with inquiries, resolve issues, and provide booking updates throughout their travel journey. You will ensure that every interaction reflects a commitment to exceptional service.
The Travel Customer Representative will assist clients with inquiries, resolve issues, and provide booking updates throughout their travel journey. They will ensure that every interaction reflects a commitment to exceptional service.
The Travel Customer Representative will assist clients with inquiries, resolve issues, and provide booking updates throughout their travel journey. They will ensure that every interaction reflects a commitment to exceptional service.
The Travel Customer Representative will assist clients with inquiries, resolve issues, and provide booking updates throughout their travel journey. They will ensure that every interaction reflects a commitment to exceptional service.
As a Travel Customer Representative, you will assist clients with inquiries, resolve issues, and provide booking updates throughout their travel journey. You will ensure that every interaction reflects a commitment to exceptional service.
As a Travel Customer Representative, you will assist clients with inquiries, resolve issues, and provide booking updates throughout their travel journey. You will ensure that every interaction reflects a commitment to exceptional service.
The Product Support Analyst I will provide technical expertise and solutions for products, ensuring end user satisfaction. Responsibilities include monitoring incidents, documenting unresolved issues, and establishing communication with internal teams for resolution.
The Customer Support Quality Reviewer audits AI-handled and AI-assisted customer support tickets for accuracy and compliance. They document findings and provide actionable feedback to improve service quality.
Remote Customer Support Representative 111 APPLICANTS
Jobs for Humanity
·
Full Time
·
20 Weeks Ago
Jobs for Humanity
The Remote Customer Support Representative will handle customer inquiries, manage collections, and oversee account receivables. They will also serve as the Escrow Representative, coordinating payments and transactions with partners.
The customer service representative will answer client inquiries, provide product information, and resolve customer issues. They must be informative, empathetic, and eager to solve problems quickly.
Executive – Technical Support (Tagalog Language Support)
Scicom MSC Berhad
·
Full Time
·
20 Weeks Ago
Scicom MSC Berhad
The role involves assisting customers with technical issues related to computer use and providing resolutions. It also requires regular follow-ups and updates to customers on case progress.
The Mental Health Support Counselor provides confidential counseling and mental health support to employees, focusing on stress management and workplace-related challenges. They also facilitate group support sessions and collaborate with external mental health providers for referrals.
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Remote Reservations Support Associate
Traveling with Tasha
·
Full Time
·
20 Weeks Ago
Traveling with Tasha
The role involves assisting clients with reservation-related requests and general inquiries. It requires organizing and updating client information while adhering to established procedures.
Family Peer Support Specialist (Bilingual) - SUD
Maryland Coalition of Families
·
Full Time
·
20 Weeks Ago
Maryland Coalition of Families
The Family Peer Support Specialist provides family-to-family support, education, advocacy, and coaching to families dealing with substance use challenges. They also facilitate access to resources and represent the organization in various committees to raise awareness.
The Technical Support Specialist will take ownership of support cases, troubleshoot hardware and software issues, and guide users through troubleshooting and setup. They will also document cases in Salesforce and escalate issues as necessary.
The roles involve connecting with patients and caregivers to provide support and guidance throughout their home care journey. Responsibilities include managing inquiries, assisting with enrollment processes, and ensuring patients receive the care they need.
Client Support Specialist - San Antonio, TX Area (REMOTE)
Fidelity Investments
·
Full Time
·
20 Weeks Ago
Fidelity Investments
As a Client Support Specialist, you will engage with customers via inbound calls, providing product and service guidance while processing transactions. You will also manage client cases, research issues, and communicate solutions to enhance client financial success.
Client Support Specialist - Greater Nashville, TN Area (REMOTE)
Fidelity Investments
·
Full Time
·
20 Weeks Ago
Fidelity Investments
Engage with customers through inbound calls, addressing inquiries and providing product and service guidance. Collaborate with internal partners to resolve complex client requests and identify opportunities for enhancing client financial success.
The technician will understand user requests and efficiently resolve level 1 incidents and requests. They will also propose improvements to the support function and incident resolution responsiveness.
Client Support Specialist - Greater Milwaukee, WI Area (REMOTE)
Fidelity Investments
·
Full Time
·
20 Weeks Ago
Fidelity Investments
As a Client Support Specialist, you will engage with customers to respond to inquiries and provide product and service guidance. You will also manage client cases, research issues, and collaborate with internal partners to resolve complex requests.
Client Support Specialist - Greater Kansas City, MO Area (REMOTE)
Fidelity Investments
·
Full Time
·
20 Weeks Ago
Fidelity Investments
As a Client Support Specialist, you will engage with customers via inbound calls, providing guidance and processing transactions. You will also manage client cases, research issues, and collaborate with internal partners to resolve complex requests.
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Client Support Specialist - Greater Tampa, FL Area (REMOTE)
Fidelity Investments
·
Full Time
·
20 Weeks Ago
Fidelity Investments
As a Client Support Specialist, you will enhance relationships with high-net-worth clients and respond to their inquiries. You will also process customer requests related to various financial products and services.
Client Support Specialist - Greater Orlando, FL Area (REMOTE)
Fidelity Investments
·
Full Time
·
20 Weeks Ago
Fidelity Investments
As a Client Support Specialist, you will enhance relationships with high-net-worth clients and respond to their inquiries. You will also process customer requests related to various financial products.
Client Support Specialist - Greater Indianapolis, IN Area (REMOTE)
Fidelity Investments
·
Full Time
·
20 Weeks Ago
Fidelity Investments
As a Client Support Specialist, you will engage with high net worth clients, responding to inquiries and processing transactions. Your role will focus on enhancing customer loyalty and driving business development opportunities.
Client Support Specialist - Greater Seattle, WA Area (REMOTE)
Fidelity Investments
·
Full Time
·
20 Weeks Ago
Fidelity Investments
As a Client Support Specialist, you will engage with customers to respond to inquiries and provide product and service guidance. You will also manage client cases, research issues, and collaborate with internal partners to resolve complex requests.
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Support Jobs by Country
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58
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