Provide world-class customer service and technical support for hardware, software, and tech products via inbound and outbound channels. Resolve routine technical issues and document interactions within client databases.
Remote Support Jobs in United States (5,839)
Remote in = United States
Job category = Support
Call for Release - Customer Service Representative (Northeast) Remote
Copart
·
Full Time
·
2 Weeks Ago
Copart
Coordinate the release and pickup of vehicles by communicating with body shops, owners, and insurance companies. Maintain accurate vehicle files and meet daily performance goals, including making over 100 calls per day.
Act as the frontline representative providing exceptional support to customers via phone and email while resolving software inquiries. Collaborate with internal teams to drive product improvements and ensure regulatory compliance regarding investor data.
The role involves providing technical support to customers, triaging issues, and building a scalable support function from the ground up. Key tasks include maintaining the knowledge base, writing bug reports, and collaborating with Engineering and Product teams to improve the platform.
The advisor will serve as the first point of contact for customers, resolving inquiries via phone, email, and chat. Responsibilities include documenting interactions in the CRM and collaborating with team members to improve support processes.
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Provide inbound phone support to Copart members to facilitate a unique customer service experience. Focus on first-call resolution by utilizing company resources to solve client needs professionally.
Provide advanced clinical and technical support for cochlear implant cases, including troubleshooting and programming for field teams and recipients. Manage product complaint investigations and provide technical training and mentorship to other support audiologists.
Remote Client Support Specialist
Traveling with Mchaila
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Full Time
·
2 Weeks Ago
Traveling with Mchaila
Provide professional support and assistance to clients through a structured, team-supported workflow. Coordinate client requests, manage communication, and maintain organized records of all interactions.
Remote Client Support Specialist
Traveling with Mchaila
·
Full Time
·
2 Weeks Ago
Traveling with Mchaila
Provide responsive support to clients by answering questions and coordinating details through assigned advisors. Maintain organized client records and ensure a seamless overall experience through timely updates.
The coordinator manages client requests and coordinates service-related tasks to ensure smooth operational workflows. Responsibilities include tracking progress, maintaining digital documentation, and communicating with clients and team members.
The role involves managing system workflows, tracking task progress, and maintaining accurate digital records to ensure smooth daily operations. The coordinator will also communicate with team members to verify information and identify process inefficiencies.
Provide Tier I and Tier II operational IT support for the Bureau of Land Management, focusing on resolving incidents and requests within established SLAs. Responsibilities include managing user accounts, troubleshooting network issues, and maintaining knowledge management documentation.
As the Training & Support Specialist, you will design, develop, deliver, and assess training programs related to scheduling and labor management software. You will assess client training needs and facilitate ongoing training and support to enhance client productivity.
The Customer Experience Manager steers large enterprise customers through their cloud security journey to ensure robust security practices and maximize the value of Wiz. This includes managing strategic projects, driving product adoption, and acting as a trusted advisor to C-level stakeholders.
Fully Remote Call Center Intake Agent | $1K Hiring Bonus
Advocacy Solutions
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Full Time
·
2 Weeks Ago
Advocacy Solutions
The Intake Agent serves as the primary contact for potential clients to complete consultations and applications for Social Security disability benefits. Responsibilities include handling high-volume inbound and outbound calls while accurately entering data from a script into the system.
Handle customer inquiries and complaints across phone, social media, live chat, and email. Document customer interactions and maintain an updated knowledge base of products and services to increase retention.
Remote Bilingual Spanish Customer Service Representative
ACC PREMIERE
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Full Time
·
2 Weeks Ago
ACC PREMIERE
Handle customer inquiries and complaints across multiple platforms while maximizing sales through upselling and cross-selling. Maintain accurate customer records and implement creative problem-solving to increase customer retention.
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Fully Remote Call Center Intake Agent | $1K Hiring Bonus
EVENING POST GROUP
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Full Time
·
2 Weeks Ago
EVENING POST GROUP
The agent serves as the primary contact for potential clients to complete consultations and applications for Social Security disability benefits. Responsibilities include handling high-volume inbound and outbound calls while following a strict script to verify eligibility.
The specialist conducts outbound calls to insurance carriers to verify patient benefits and coverage details. They are responsible for documenting this information and routing cases through the appropriate workflow based on the verification outcome.
Customer Service & Benefits Advisor – Remote Representative
Globe Life AIL - Lisa Russel
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Full Time
·
2 Weeks Ago
Globe Life AIL - Lisa Russel
Build and maintain long-term relationships with clients through virtual Zoom appointments to review benefit options. Provide ongoing customer support and collaborate with a remote team to help families secure financial protection.
Customer Service Representative – Beginner Level (Work From Home)
Globe Life AIL - Lisa Russel
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Full Time
·
2 Weeks Ago
Globe Life AIL - Lisa Russel
Engage with clients via Zoom and phone to provide personalized financial and benefit solutions. Maintain long-term client relationships through consistent follow-up and professional support during the enrollment process.
Customer Care Producer – No Experience Needed
Globe Life AIL - Lisa Russel
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Full Time
·
2 Weeks Ago
Globe Life AIL - Lisa Russel
Connect with clients via phone and Zoom to educate them on benefit and coverage options. Assist clients through the enrollment process and build long-term professional relationships.
Customer Service Representative – Online WFH
Globe Life AIL - Lisa Russel
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Full Time
·
2 Weeks Ago
Globe Life AIL - Lisa Russel
Communicate with clients via phone and Zoom to provide benefit information and guidance. Build long-term relationships and assist clients through the enrollment and service processes.
Customer Service Representative (WFH)
Globe Life AIL - Lisa Russel
·
Full Time
·
2 Weeks Ago
Globe Life AIL - Lisa Russel
Engage with clients via phone and Zoom to provide professional customer support and benefit guidance. Build long-term client relationships and assist with enrollment and support processes.
Entry-Level WFH Customer Service Representative
Globe Life AIL - Lisa Russel
·
Full Time
·
2 Weeks Ago
Globe Life AIL - Lisa Russel
Conduct client consultations via phone and Zoom to educate them on life insurance benefits and coverage options. Manage the enrollment process and build long-term client relationships through professional follow-up.
Remote Customer Service Success Representative
Globe Life AIL - Lisa Russel
·
Full Time
·
2 Weeks Ago
Globe Life AIL - Lisa Russel
Conduct virtual consultations via phone and Zoom to provide personalized financial and benefit solutions to clients. Manage the application and enrollment process while building long-term client relationships through consistent follow-up.
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Entry-Level Remote Benefits Support Representative
Globe Life AIL - Lisa Russel
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Full Time
·
2 Weeks Ago
Globe Life AIL - Lisa Russel
Provide professional customer support via phone and Zoom to educate clients on benefits and coverage options. Build long-term client relationships and participate in ongoing leadership and mentorship training.
Entry-Level Remote Customer Service Representative
Globe Life AIL - Lisa Russel
·
Full Time
·
2 Weeks Ago
Globe Life AIL - Lisa Russel
The role involves connecting with clients via phone and Zoom to provide support and explain benefit coverage options. Representatives are responsible for building long-term client relationships and utilizing virtual productivity tools to manage their workflow.
Virtual Customer Support Specialist – WFH
Globe Life AIL - Lisa Russel
·
Full Time
·
2 Weeks Ago
Globe Life AIL - Lisa Russel
The specialist will provide customer support and guide clients through benefit options via phone and Zoom consultations. They are responsible for building long-term client relationships and assisting with the enrollment process.
Virtual Work Customer Service Representative – Management Potential
Globe Life AIL - Lisa Russel
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Full Time
·
2 Weeks Ago
Globe Life AIL - Lisa Russel
Lead and support team members in a remote environment while building strong client relationships through professional communication. Participate in leadership training and implement strategies to support organizational growth and productivity.
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Support Jobs in Other Countries
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354
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315
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259
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213
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196
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195
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164
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132
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127
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118
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111
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100
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96
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86
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72
Other Categories in United States
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33270
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25089
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23921
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10525
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6703
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5036
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3460
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2816
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2396
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1980
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1656
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1164
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1063
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681
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