Handle inbound calls to assist AAA members with membership questions and provide personalized product recommendations. Resolve issues using critical thinking in a non-scripted environment while navigating multiple systems.
Remote Support Jobs in United States (5,839)
Remote in = United States
Job category = Support
Handle inbound calls to assist AAA members with membership questions and provide personalized product recommendations. Resolve issues using critical thinking in a non-scripted environment while navigating multiple digital tools.
Lead and mentor a high-performing ICT support team to ensure efficient service delivery and adherence to SLAs. Oversee daily service desk operations, manage ticket flow, and act as the primary escalation point for complex technical issues.
Remote Call Center Representative - Puerto Rico
Conduent Business Solutions of Puerto Rico, Inc.
·
Full Time
·
2 Weeks Ago
Conduent Business Solutions of Puerto Rico, Inc.
Manage a high volume of inbound calls to assist cardholders with payment and benefit inquiries. Process transactions via web-based applications while maintaining strict confidentiality and compliance with regulations.
The Director of Education is responsible for developing relationships with state education agencies to provide high-quality capacity-building technical assistance. They will lead TA teams, conduct needs assessments, and coordinate with project evaluators to ensure services align with client needs and federal priorities.
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The Director will develop and maintain relationships with state education agencies to provide high-quality capacity-building technical assistance. They will lead TA teams, conduct needs assessments, and coordinate with evaluators to ensure services align with federal priorities.
Handle inbound calls to assist AAA members with membership questions and provide personalized product recommendations. Resolve issues using critical thinking in a non-scripted environment while navigating multiple digital tools.
Handle inbound calls to assist AAA members with membership questions and provide personalized product recommendations. Resolve issues using critical thinking in a non-scripted environment while navigating multiple digital tools.
Handle inbound calls to assist AAA members with membership questions and provide personalized product recommendations. Resolve issues using critical thinking and navigate multiple systems in a fast-paced, non-scripted environment.
Handle inbound calls to assist members with AAA membership questions and provide personalized product recommendations. Resolve issues using a problem-solving mindset while navigating multiple systems in a non-scripted environment.
The Director leads technical assistance teams to support state and local educational agencies and the U.S. Department of Education. Responsibilities include conducting needs assessments, developing capacity-building materials, and maintaining strong client relationships.
Provide planning assistance, booking support, and customer care to help clients coordinate travel experiences. Responsibilities include researching destinations, managing itineraries, and communicating with clients via email, phone, and messaging platforms.
The consultant will coordinate travel arrangements, including accommodations and transportation, while managing itineraries and reservations. They are also responsible for providing guidance to clients and handling support requests via digital channels.
The analyst will support data integrity initiatives, optimize team reporting, and develop digital tools and dashboards. Key tasks include performing historical data audits and creating SharePoint resources to enhance team visibility.
Support business operations and sales execution by documenting and improving key business processes and workflows. Responsibilities include managing bid intake, preparing quotes for transit customers, and developing team resources like playbooks and newsletters.
Build and maintain long-term relationships with strategic clients to drive the adoption and expansion of AI-driven customer experience solutions. Collaborate cross-functionally to translate customer needs into product outcomes and optimize AI-generated responses.
Serve as the primary point of contact for Atlas members to handle account-related requests, credit issues, and billing concerns. Collaborate with internal credit and lifestyle teams to provide high-touch, white-glove support for high-value cardholders.
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Manage the daily helpdesk ticket queue and provide technical support for a globally distributed remote workforce. Handle end-to-end employee onboarding, offboarding, and the administration of SaaS platforms and identity management tools.
Coordinate travel arrangements and manage reservations while providing ongoing support to clients. Research vacation options and maintain organized client profiles and documentation.
Provide front-line technical support to internal users by diagnosing complex issues across endpoints, identity, networks, and collaboration platforms. Create scalable SOPs and track support KPIs to drive process improvements and maintain audit-ready records.
Associate Pilot Support Specialist, Literacy (Part Time, Contractor)
Amplify
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Full Time
·
2 Weeks Ago
Amplify
Provide strategic sales and pilot support for literacy products by training leadership and teachers. Develop customized implementation materials and provide ongoing coaching to ensure successful product adoption.
The representative will activate the Altra brand across New England by building relationships with retailers and engaging with local run clubs and community events. They are responsible for delivering product education, executing merchandising activations, and providing market insights to cross-functional teams.
Altra - Field Service Representative - Boston
VF Corporation
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Full Time
·
2 Weeks Ago
VF Corporation
Activate the Altra brand across New England by building relationships with retailers and engaging with local run clubs and community events. Provide product education, execute merchandising activations, and share market insights to grow brand presence.
Patient Account Customer Service Representative - Remote
Proliance Surgeons
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Full Time
·
2 Weeks Ago
Proliance Surgeons
Serve as the first point of contact for patient billing inquiries, managing payments, refunds, and account resolutions. Responsible for reviewing account accuracy and following up on outstanding patient receivables to ensure financial health.
Handle inbound calls, chats, and emails to resolve multi-product fraud-related client requests and process fraud claims. Conduct investigations and document all actions in the case management system while delivering a professional client experience.
Own the administration of the Planhat platform and develop self-service reporting to improve data-driven decision making. Partner with CX leadership to design scalable processes for customer lifecycles, health scoring, and expansion motions.
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Assist clients with planning and booking personalized travel and lifestyle experiences. Provide professional support across various communication platforms and maintain accurate booking documentation.
Bilingual A/R Insurance Call Center Rep - REMOTE
Community Health Systems Professional Services Corporation
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Full Time
·
2 Weeks Ago
Community Health Systems Professional Services Corporation
Serve as the primary contact for customers to resolve inquiries and issues via phone, email, and chat. Document all interactions in the CRM system while adhering to productivity and quality KPIs.
The Sr Coordinator serves as the primary point of contact for pharmaceutical companies and CROs to facilitate IRB reviews. They manage day-to-day account relationships and ensure the accurate processing of protocol and site submissions.
Trainer Interview & Onboarding Specialist (Internal)
Svetness Personal Training
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Full Time
·
2 Weeks Ago
Svetness Personal Training
Conduct virtual interviews to evaluate personal trainer applicants based on professionalism and certifications. Guide approved trainers through the onboarding process, including document collection and system setup.
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