Design, develop, and maintain automated workflows using Microsoft SharePoint, Power Apps, Power Automate, and Power BI. Collaborate with stakeholders to re-engineer business processes and provide technical support and training for implemented solutions.
The Messaging Specialist provides operational and user support for enterprise messaging environments, including Microsoft 365 Exchange Online and mobile device management. This role also supports project-based work involving messaging updates, migrations, documentation, and process improvement.
The Power BI Developer will design, implement, and maintain dashboards and reports while collaborating with stakeholders to define KPIs. They will also manage data modeling, platform development, and integrations across the Microsoft Power Platform ecosystem.
The architect will lead the design and implementation of secure, scalable cloud solutions to support Public Health data modernization initiatives. They will collaborate with cross-functional teams to ensure architectural strategy, governance, and technical execution align with engineering standards.
The Data Engineer will design, develop, and maintain scalable cloud-based ETL/ELT pipelines to support mission-driven analytics. They will collaborate with cross-functional teams to build data storage solutions and ensure data quality through rigorous SQL and NoSQL testing.
The Records Clerk is responsible for downloading, creating, and validating digital records while maintaining physical and electronic filing systems. They perform data entry, quality assurance, and prepare files for transfer or retirement according to government standards.
The Senior Software Engineer will architect, develop, and maintain critical business applications using Java, Spring Boot, and modern front-end frameworks. They will also manage AWS cloud infrastructure, design RESTful APIs, and collaborate directly with customers to define technical requirements.
The Contract Specialist III will provide direct support to Federal contract specialists by managing contract modifications, invoicing, and closeouts. They will also analyze contracting data, track doctor and nurse staffing, and act as a point of contact for contracting actions.
The Web Developer II is responsible for planning, designing, developing, and maintaining web applications and digital services, with a primary focus on Drupal-based solutions. This role also involves ensuring accessibility compliance, managing content, and collaborating with stakeholders to integrate backend systems and improve user experience.
The Senior Business Analyst leads business analysis activities, including requirements gathering, process improvement, and workflow optimization to support enterprise applications. They serve as a key advisor to project teams by translating complex business needs into actionable requirements and facilitating communication between stakeholders and technical teams.
The Senior Project Manager leads software sustainment, modernization, and business process improvement initiatives for the National Park Service. They are responsible for managing schedules, resources, risks, and technical teams to ensure successful project delivery and mission alignment.
The Business Analyst bridges the gap between business and technical teams by translating operational needs into actionable requirements. They are responsible for gathering requirements, analyzing business processes, and supporting software enhancement initiatives throughout the project lifecycle.
The specialist provides procurement advisory services and develops acquisition documentation such as SOWs, PWSs, and IGCEs for the FDA Sentinel program. They also support source selection activities, contract administration, and ensure compliance with federal acquisition regulations.
Provide 24x7x365 Tier II technical support for the Automated Commercial Environment (ACE) system to a large user community. Manage user accounts, resolve technical tickets, and maintain documentation while ensuring compliance with service level agreements.
Provide 24x7x365 Tier II technical support for the Automated Commercial Environment (ACE) system to a large user community. Manage user accounts, resolve technical tickets, and maintain documentation while ensuring compliance with service level agreements.
The Help Desk Specialist serves as a 24x7x365 point of contact for CBP employees and contractors, providing first-level technical support and customer service. Responsibilities include documenting incidents in ServiceNow, troubleshooting hardware and software issues, and escalating complex tickets to next-level support teams.
The Help Desk Specialist serves as a 24x7x365 point of contact for CBP employees and contractors, providing first-level technical support and incident resolution. Responsibilities include documenting incidents in ServiceNow, performing troubleshooting for hardware and software, and escalating complex issues to next-level support teams.
The Help Desk Specialist serves as a 24x7x365 centralized point of contact for CBP employees and contractors to provide first-level technical support. Responsibilities include troubleshooting hardware and software issues, documenting incidents in ServiceNow, and escalating complex tickets to next-level support teams.
The Help Desk Specialist serves as a 24x7x365 point of contact for CBP employees and contractors, providing first-level technical support and customer service. Responsibilities include troubleshooting hardware and software issues, documenting incidents in ServiceNow, and escalating complex tickets to next-level support teams.
The Help Desk Supervisor provides real-time oversight for Tier I, II, and ACE operations, ensuring service levels and performance metrics are met. This role acts as a liaison between frontline staff and leadership while managing incident escalations and conducting quality assurance reviews.
The Director of Contracts oversees the entire contracting lifecycle, including proposals, negotiations, administration, and closeout. They provide strategic guidance to executive management on contractual matters and ensure compliance with federal regulations.
