The Help Desk Specialist serves as a 24x7x365 point of contact for CBP employees and contractors, providing first-level technical support and customer service. Responsibilities include documenting incidents in ServiceNow, troubleshooting hardware and software issues, and escalating complex tickets to next-level support teams.
The Help Desk Specialist serves as a 24x7x365 point of contact for CBP employees and contractors, providing first-level technical support and incident resolution. Responsibilities include documenting tickets in ServiceNow, troubleshooting hardware and software issues, and escalating complex incidents to next-level support teams.
The Proposal Manager is responsible for overseeing the end-to-end proposal development process for AECM Solutions. This includes coordinating with cross-functional teams to ensure timely submission of high-quality, compliant proposals.
The Help Desk Specialist serves as a 24x7x365 point of contact for CBP employees and contractors, providing first-level technical support and customer service. Responsibilities include documenting incidents in ServiceNow, troubleshooting hardware and software issues, and escalating complex tickets to next-level support.
The Vendor Manager is responsible for financial program execution, including vendor management, financial reporting, and ensuring compliance with government procurement regulations. They also oversee maintenance and logistics elements while coordinating activities across the program to meet operational requirements.
The Records Clerk is responsible for downloading, processing, and maintaining shipping records while ensuring high image quality and accurate data entry. They also manage file retrieval, organization, and retirement processes in compliance with government standards.
The Director of Contracts oversees the entire contracting lifecycle, including proposals, negotiations, administration, and closeout. They provide strategic guidance to executive management on contractual matters and ensure compliance with federal regulations.
The Physician will serve as a Contract Medical Reviewer responsible for writing medical eligibility determination reports. They will collaborate with the Chenega HRSA team and other medical professionals to ensure high-quality report delivery.
The Site Superintendent manages field operations, coordinates subcontractors, and serves as the primary link between project managers and the construction site. They are responsible for overseeing material procurement, enforcing safety plans, and ensuring timely project completion for aviation fueling systems.
The specialist is responsible for converting online training assets from Composica to Lectora to sustain the Warfighting Acquisition University portfolio. They must also identify deficiencies in converted assets and report progress and efficacy to the team lead.
The Solutions Architect analyzes business processes to design and implement scalable technical solutions, including system integrations and custom applications. They are responsible for managing project priorities, gathering requirements, and ensuring all technical designs align with enterprise standards.
