Maintain core IT infrastructure by providing escalated technical support for endpoints, identity, and SaaS platforms. Manage onboarding, offboarding, and hardware inventory while driving automation and scripting projects to improve efficiency.
Remote IT Support Engineer Jobs (35)
Search = IT Support Engineer
IT Support Engineer
NAVITAS SEMICONDUCTOR USA, INC.
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Full Time
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6 Weeks Ago
NAVITAS SEMICONDUCTOR USA, INC.
Provide frontline and escalated technical support for hardware, software, and network issues across global offices. Manage user accounts, IT asset lifecycles, and maintain system compliance with company security policies.
Provide L1 technical support for corporate systems, managing user access and resolving hardware and software issues. Maintain high-quality ticket documentation and contribute to the internal knowledge base to improve support processes.
IT Support Engineer (all genders) (Any location in Poland)
Tenthpin
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Full Time
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Yesterday
Tenthpin
The IT Support Engineer will provide 1st and 2nd line support for a remote-first global user base, managing incidents and service requests via Jira. They will also handle hardware troubleshooting, user onboarding, and contribute to infrastructure improvement projects.
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IT Support Engineer (all genders) (Any location in Portugal)
Tenthpin
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Full Time
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Yesterday
Tenthpin
The IT Support Engineer will act as the first point of contact for IT support requests, managing incidents and service requests via Jira Service Management. They will provide remote technical support for Microsoft 365, Windows 11, and hardware, while contributing to infrastructure improvement projects.
L1/L2 IT Support Engineer
Architecture in Motion Inc.
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Full Time
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3 Days Ago
Architecture in Motion Inc.
Provide Level 1 and Level 2 technical support while managing Microsoft 365 services and Microsoft Intune configurations. Handle user onboarding, account provisioning, and troubleshoot endpoint-related issues across Windows and macOS environments.
The Senior IT Support Engineer will provide technical excellence for systems, software, and hardware while acting as an advocate for customer satisfaction. Responsibilities include documenting internal knowledge bases, performing root cause analysis, and participating in an after-hours escalation on-call rotation.
The role involves managing multi-cloud infrastructure and CI/CD pipelines while balancing DevOps engineering with internal IT support. Key duties include provisioning cloud environments via IaC, automating deployments, and managing employee onboarding and access control.
Own day-to-day IT operations, user lifecycle management, and endpoint security for a fully remote workforce. Drive the implementation of AI-powered automation to reduce manual toil and maintain compliance with security frameworks.
Provide primary IT support coverage during West Coast hours for a distributed team. Manage the full employee lifecycle including onboarding, offboarding, device provisioning, and security policy implementation.
The role involves managing IT operations across the US, providing first-line technical support, and overseeing the full device lifecycle. Key duties include managing helpdesk tickets, configuring hardware via Workspace ONE, and coordinating with local vendors and ISPs.
CCL18 Junior IT Support Engineer (Part-time)
Cybernetic Controls Limited
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Full Time
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2 Weeks Ago
Cybernetic Controls Limited
Provide high-quality technical assistance to customers and internal staff to ensure continuity of IT services. Responsibilities include installing hardware, managing ticketing systems, and troubleshooting network and system incidents.
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Provide advanced Level 3 technical support and resolve complex infrastructure, networking, and security issues for a diverse client base. Drive operational improvements through automation, technical documentation, and strategic collaboration with business leadership.
Provide advanced remote technical support for end-users, focusing on hardware, software, and networking issues within an SLA framework. Manage and administer Microsoft 365 and Azure environments, including user access, licenses, and security configurations.
Senior Support Engineer | IT Infraestructure Company | 📍Remote
Prometeo Talent
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Full Time
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3 Weeks Ago
Prometeo Talent
Triage and troubleshoot complex backup and recovery issues while collaborating directly with customers to provide action plans. Perform root cause analysis, automate system health checks, and manage critical 24/7 on-call rotations.
Serve as the primary IT support contact for employees in Australia and New Zealand, resolving hardware and software issues. Focus on improving the support experience by creating documentation and automating recurring manual tasks.
Manage internal IT operations, employee lifecycle technical support, and the integration of technology stacks from acquired agencies. Coordinate with MSPs and automate manual processes to improve operational efficiency.
The role involves planning, designing, and evolving a Linux server landscape based on Ubuntu, including the management of high-availability environments and Ceph storage. Additionally, the engineer will handle 2nd and 3rd level support, automation via Bash or Ansible, and implement IT security hardening policies.
Act as the primary contact for daily IT issues, managing the full ticket lifecycle from capture to resolution. Responsible for maintaining MDM, identity management, productivity tools, and optimizing business processes through SaaS automation and API integrations.
IT Support Engineer (India Office) 12 APPLICANTS
Red Cup IT, Inc.
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Full Time
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18 Weeks Ago
Red Cup IT, Inc.
The primary responsibility involves rapid incident response and troubleshooting to maintain hardware, software, and network health, minimizing system downtime. This includes managing a ticketing system, provisioning new equipment, and overseeing basic network connectivity for end-users.
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Provide L1/L2 technical support and monitor infrastructure for multiple client environments in an MSP setting. Administer Microsoft 365 services, manage network connectivity, and maintain detailed technical documentation and SOPs.
Provide L1/L2 technical support and infrastructure monitoring for multiple client environments in an MSP setting. Administer Microsoft 365 services, manage network connectivity, and maintain detailed technical documentation and SOPs.
Act as the second-line escalation point for complex technical incidents across infrastructure, cloud, and end-user technologies. Assist with projects including security compliance auditing, cloud migrations, and infrastructure changes.
You will manage day-to-day IT operations, including helpdesk support, hardware provisioning, and user lifecycle management. Additionally, you will maintain and improve automation workflows and AI tool deployments to support the company's global infrastructure.
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