The Project Manager will own the project lifecycle from roadmap planning to execution, ensuring successful launches and client satisfaction. They will act as a primary point of contact for stakeholders, managing requirements, workflows, and operational targets to deliver high-quality implementations.
TaskUs
45 Remote Job Openings at TaskUs
The Quality Analyst is responsible for auditing behavioral health medical charts to ensure coding compliance, billing accuracy, and adherence to HIPAA regulations. They will also provide constructive feedback to coding teammates and partner with leadership to streamline workflows and address training gaps.
The agent will handle inbound calls to assist Medicare and Value-based Care members with physician networks and appointment scheduling. They are also responsible for documenting interactions, processing requests, and maintaining accurate account histories.
The Senior Associate Project Manager will own the end-to-end execution of AI and data projects, including scoping, model-pipeline setup, and deployment. They will coordinate cross-functional teams and track KPIs to ensure projects are delivered on time and within budget.
The Team Leader will coach, motivate, and develop a team of customer service advocates to ensure high-quality support for healthcare members. They are responsible for monitoring operational metrics like First Call Resolution and Average Handle Time while fostering an inclusive and supportive virtual environment.
Content Moderation - Bilingual Ukrainian/English Remote 3 month fixed-term
TaskUs
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Full Time
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7 days ago
TaskUs
Review and score digital content including videos and social media profiles based on safety and policy guidelines. Ensure a safe online experience by monitoring reports of abuse and escalating performance-impacting changes.
Content Moderation - Bilingual Bulgarian/English Remote 3 month fixed-term
TaskUs
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Full Time
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7 days ago
TaskUs
Review and score digital content such as videos and social media profiles based on safety and policy guidelines. Ensure a safe online experience by monitoring reports of abuse and escalating performance-impacting changes.
You will build and maintain high-throughput ETL/ELT pipelines while ensuring data reliability through robust observability and monitoring systems. Additionally, you will collaborate with BI and Data Science teams to productize datasets and optimize query performance for cost-efficiency.
Provide world-class customer service via voice, chat, and email while meeting specific performance metrics. Collaborate with internal teams to provide feedback and support the development of department initiatives.
Bilingual Hungarian/English Customer Care Specialist (back office)
TaskUs
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Full Time
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10 days ago
TaskUs
Provide world-class technical customer assistance via voice, chat, and email while meeting performance metrics. Collaborate with internal teams to provide feedback and support the development of the department.
Provide world-class technical customer assistance via voice, chat, and email while meeting performance metrics. Collaborate with internal teams to provide feedback and support the development of the department.
Act as a brand ambassador providing world-class customer experience by resolving inquiries accurately and efficiently. Track and follow cases to ensure timely closure while maintaining high customer satisfaction across voice, chat, and email channels.
The specialist acts as a brand ambassador providing world-class customer experience through voice, chat, and email. Key duties include tracking cases to timely closure and escalating unresolved issues to second-level support.
Bilingual German/English Customer Care Specialist (back office)
TaskUs
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Full Time
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10 days ago
TaskUs
Provide world-class technical customer assistance via voice, chat, and email while meeting performance metrics. Collaborate with internal teams to provide feedback and support the development of department initiatives.
Bilingual Portuguese/English Customer Care Specialist (back office)
TaskUs
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Full Time
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10 days ago
TaskUs
Provide world-class technical customer assistance via voice, chat, and email while meeting performance metrics. Collaborate with internal teams to provide feedback and support the development of the department.
Bilingual French/English Customer Care Specialist (back office)
TaskUs
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Full Time
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10 days ago
TaskUs
Provide world-class technical customer assistance via voice, chat, and email while meeting performance metrics. Collaborate with internal teams to provide feedback and support the development of department initiatives.
Bilingual Turkish/English Customer Care Specialist (back office)
TaskUs
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Full Time
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10 days ago
TaskUs
Provide world-class technical customer assistance via voice, chat, and email while meeting performance metrics. Collaborate with internal teams to provide feedback and support the development of the department.
Provide world-class customer experience as a brand ambassador by resolving inquiries accurately and efficiently across voice, chat, and email. Track and follow cases to ensure timely closure while maintaining high customer satisfaction levels.
Bilingual Spanish/English Customer Care Specialist (back office)
TaskUs
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Full Time
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10 days ago
TaskUs
Provide world-class technical customer assistance via voice, chat, and email while meeting performance metrics. Collaborate with internal teams to provide feedback and drive the successful development of department initiatives.
Provide world-class customer service via voice, chat, and email while meeting specific performance metrics. Collaborate with internal teams to provide feedback and support the development of department initiatives.
Bilingual Ukrainian/English Customer Care Specialist (back office)
TaskUs
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Full Time
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11 days ago
TaskUs
Provide world-class customer service via voice, chat, and email while meeting performance metrics. Collaborate with internal teams to provide feedback and support the development of department initiatives.
Lead the design and implementation of quality assurance protocols for AI training data, model evaluation, and multi-modal data for robotics and autonomous vehicles. Act as the primary strategic point of contact for customers to define high-quality data standards and drive thought leadership in AI model robustness.
Design and implement training and development programs aligned with product-specific methodologies to ensure successful onboarding. Manage a team of Learning Experience Leaders and coordinate training schedules across various sites and geographies.
Oversee operational delivery across five global sites to ensure world-class performance for a high-profile technology client. Act as the primary executive interlocutor for the client, managing financial forecasting, KPI accountability, and strategic growth.
Serve as the primary technical architect for strategic global enterprise accounts, designing complex AI engagements and data pipelines. Lead technical discovery and scoping for AI services including model evaluation, red teaming, and data strategy to ensure robust and ethical AI assets.
Provide strategic leadership and tactical oversight for fleet operations, including vehicle management, dispatching, and maintenance. Responsible for managing car leases, operating expenses, and ensuring compliance and safety standards are met.
Provide comprehensive customer service, order management, and warranty support via phone and email. Resolve production, shipping, and website issues while assisting customers in navigating the global marketplace.
Deliver exceptional customer support via phone, email, and live chat while resolving inquiries efficiently. Identify emerging trends and escalate priority issues to internal teams to ensure high customer satisfaction.
Build and maintain high-throughput ETL/ELT pipelines and resilient data systems to transform raw data into high-fidelity products. Optimize query performance and implement data observability systems to ensure reliability and cost-efficiency.
Deliver exceptional customer support via phone, email, and live chat while resolving inquiries efficiently. Document all interactions and escalate priority issues to the appropriate internal teams to ensure high customer satisfaction.
Deliver exceptional customer support via phone, email, and live chat while resolving inquiries efficiently. Identify emerging trends in customer issues and escalate priority cases to the appropriate internal teams.
Handle complex, escalated customer cases and deep-tier investigations regarding orders, payments, and logistics. Provide guidance to Level 1 teammates and maintain high customer satisfaction as a brand ambassador.
The Learning Experience Designer provides thought leadership in instructional design to deliver learner-centered training solutions across various organizational levels. Key duties include analyzing learning needs, developing multimedia content, and evaluating training effectiveness using Kirkpatrick's levels.
Provide world-class technical customer assistance via voice, chat, and email while meeting performance metrics. Collaborate with internal teams to provide feedback and drive the successful development of department initiatives.
Lead operational delivery across strategic hubs in Mexico and Colombia for a high-growth FinTech portfolio. Act as the primary executive partner for the client to drive process optimization, security compliance, and financial forecasting.
Lead the end-to-end sales cycle to acquire enterprise and high-growth AI partnerships across the United States. Act as a strategic orchestrator between clients and internal teams to architect bespoke AI service solutions and drive GTM strategy.
The role involves providing technical and consultative assistance to the Sales team to craft compelling technology solutions for BPO clients. Key duties include participating in design sessions, completing RFI/RFP documents, and coordinating technical specifications for post-sales implementation.
Supervise Quality Analysts to ensure process compliance and provide mentorship for their career development. Lead the team in resolving client issues, implementing escalation procedures, and shaping overall team strategy.
Handle 50-70 daily calls to resolve customer inquiries regarding health benefits, eligibility, and claims. Guide members through benefit plan options and assist with provider scheduling and digital tool navigation.
Provide empathetic customer support via phone and email regarding Medicare and Value-based Care networks. Manage medical record requests and insurance billing data while ensuring strict HIPAA compliance.
Provide world-class technical customer assistance via voice, chat, and email while meeting performance metrics. Collaborate with internal teams to drive department initiatives and improve customer satisfaction.
The intern will assist with general facilities operations and support the maintenance of a productive workspace environment. They will contribute to the team's daily tasks to ensure the smooth functioning of office facilities.
The Community Operations Specialist will manage the lifecycle of the tasker community, including onboarding, activation, and retention. They will also act as a bridge between the company and the crowd, ensuring clear communication and maintaining project standards through data-driven reporting.
The analyst will analyze data, build models, test hypotheses, forecast performance, create Power BI reports, and write SQL scripts to extract insights for business decisions. They will use descriptive and diagnostic analytics to develop specific, actionable recommendations for business leaders.
The Learning Experience Designer will provide instructional design services and collaborate with various teams to develop and implement training programs. They will analyze learning needs, design training content, and evaluate the effectiveness of training solutions.