The candidate will serve as a Planview subject matter expert, responsible for administering and supporting various Planview solutions including PPM, AgilePlace, and Hub. They will translate complex business requirements into scalable portfolio and project management processes while driving workflow optimization.
TEKsystems
178 Remote Job Openings at TEKsystems
Provide frontline technical support for medical products via phone, chat, and online inquiries while troubleshooting software and device issues. Document all interactions in the CRM system and ensure compliance with HIPAA and safety regulations.
The Service Desk Analyst provides first and second-tier technical support for software, hardware, and connectivity issues via phone, chat, and Slack. Responsibilities include logging incidents in ServiceNow, managing software deployments, and maintaining documentation to ensure high-level customer service.
The Coding Specialist performs medical record coding activities and assigns appropriate diagnostic codes to patient charts. The role involves coding surgeries directly using PMD and filling out auto notes for 13-15 cases per hour.
The Licensed Virtual Benefit Advisor is responsible for selling and enrolling retirees into health, prescription drug, vision, and dental insurance plans. They provide Medicare education and conduct needs analysis to assist retirees in selecting appropriate coverage.
The Senior Java Developer will design, code, test, and maintain software for a command-and-control system while supporting the migration to Amazon GovCloud. They will also provide technical direction to the development team, mentor junior developers, and optimize CI/CD pipeline processes.
Respond to inquiries and requests from members within a high-volume, 24/7 contact center environment. Provide accurate information regarding products and services while ensuring an optimal member experience.
The representative will handle inbound customer calls, online chats, and account management tasks while resolving consumer issues. They are also responsible for verifying coverage eligibility and performing administrative data entry duties.
The Service Desk Analyst provides first and second-tier technical support for internal employees via phone, chat, and Slack. Responsibilities include troubleshooting hardware and software issues, managing incident tickets in ServiceNow, and performing administrative tasks.
The representative will handle inbound customer calls and online chat inquiries to assist with healthcare marketplace account management and document uploads. They are responsible for researching and resolving customer issues while accurately documenting all interactions within company systems.
The engineer will design, implement, and support complex data center networking solutions for a large-scale enterprise environment. They will partner with business and technology stakeholders to map requirements to technical designs.
The Solutions Architect is responsible for identifying, scoping, and creating technical solutions and proposals in collaboration with sales partners. They also provide thought leadership and oversight for service maturation, delivery challenges, and the evolution of service offerings.
The analyst will support cybersecurity governance, risk, and compliance initiatives while maturing the Third-Party Risk Management program. Responsibilities include conducting vendor security reviews, developing cybersecurity policies, and collaborating with leadership on strategic program improvements.
The Technical Lead will oversee the design, development, and delivery of mission-critical banking solutions while providing architectural guidance to development teams. They are responsible for establishing development standards, mentoring staff, and ensuring the security and scalability of enterprise-grade applications.
Provides technical support for medical devices and software via phone, chat, and email while documenting interactions in a CRM system. Identifies product health and safety concerns and escalates issues according to established internal procedures.
The auditor will perform retrospective and prospective medical record reviews to validate diagnosis coding against CMS-HCC requirements. They are responsible for identifying documentation gaps and providing feedback to ensure compliance with coding guidelines and regulatory standards.
The representative will handle inbound customer calls, manage account inquiries, and assist with document uploads and password resets. They are also responsible for diagnosing and resolving consumer issues while maintaining accurate database records.
The representative will handle inbound customer calls, chats, and account management tasks while resolving consumer issues. They are also responsible for inputting customer data into databases and performing various administrative duties.
The Practice Architect leads complex AWS migration and modernization engagements, translating business objectives into technical roadmaps and target architectures. They manage cross-functional delivery teams, perform hands-on solutioning, and ensure deliverables align with security, compliance, and business outcomes.
Complex Claims Specialist III - D&O And FI E&O Insurance
TEKsystems
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Full Time
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3 days ago
TEKsystems
Manage an inventory of complex Public D&O and Financial Institutions E&O claims by overseeing investigations, coverage determinations, and resolution strategies. Collaborate with internal and external partners to negotiate settlements, manage litigation, and ensure compliance with company protocols and regulatory standards.
The Service Desk Analyst provides first and second-tier technical support for internal employees via phone, chat, and Slack. Responsibilities include troubleshooting hardware and software issues, managing incidents in ServiceNow, and performing administrative tasks to ensure high-level customer service.
The Risk Analyst will manage and clear risk backlogs within ITRM and TPRM programs while developing risk treatment plans. They are also responsible for designing risk metrics and reporting mechanisms for leadership and the Board of Directors.
The Solutions Architect is responsible for identifying, scoping, and creating technical solutions and proposals in collaboration with sales partners. They also provide thought leadership and service maturation while managing client requirements and engagement profitability.
The Lead Architect defines and delivers end-to-end solution architecture for complex client initiatives while driving technical direction across teams. They serve as a client CTO partner to advise on modernization roadmaps and ensure solutions are scalable, secure, and maintainable.
The Business Systems Analyst will modernize IVR flows into AI-driven, adaptive conversational journeys while ensuring strategic alignment and operational efficiency. They will also lead process reviews, implement data governance strategies, and develop actionable business intelligence to support decision-making.
The specialist will manage end-to-end participant inquiries regarding health and welfare benefit enrollment in a concierge service model. They are responsible for daily case management, including interactions with employees, retirement providers, and insurance companies.
The Project Manager will lead Nurse Call and RTLS initiatives across healthcare facilities, managing project scope, budgets, and schedules. They will coordinate activities between vendors, clinical stakeholders, and construction partners to ensure successful technology implementation.
The Solutions Architect is responsible for identifying, scoping, and creating technical solutions and proposals in collaboration with sales partners. They also provide thought leadership and oversight for service maturation, delivery challenges, and the evolution of service offerings.
Lead Epic implementation, optimization, and support initiatives across Patient Access and Revenue Cycle functions. Partner with stakeholders to design, build, and maintain scalable technology solutions that improve operational efficiency and user experience.
The auditor ensures the accuracy and completeness of coded clinical data to support compliant reporting and appropriate reimbursement. They perform retrospective and prospective chart reviews while providing subject matter expertise on coding standards and regulatory requirements.
The Production Coordinator will manage the end-to-end production lifecycle of high-volume digital content across social media platforms. This includes tracking timelines, managing budgets, coordinating with vendors, and ensuring final deliverables meet quality standards.
Provide first and second tier technical support to internal employees via phone, chat, and Slack. Troubleshoot software, hardware, and connectivity issues while maintaining accurate documentation in the incident management system.
Serve as the primary point of contact for employees and retirees regarding health, welfare, and benefits enrollment inquiries. Manage inbound inquiries via phone and email while ensuring compliance with HIPAA and data privacy regulations.
The Service Desk Manager leads daily contact center operations, including ticket triage, issue resolution, and performance monitoring for over 150,000 annual tickets. They are responsible for managing ServiceNow workflows, NICE CXone systems, and ensuring adherence to SOPs and SLAs.
The specialist will manage open enrollment inquiries and provide proactive, concierge-level service to participants regarding health and welfare benefits. They are responsible for handling end-to-end case management, including interactions with retirement providers and insurance companies.
The Amazon Campaign Manager will develop and execute marketing strategies to drive traffic, engagement, and conversions on Amazon. They are responsible for managing paid advertising campaigns, optimizing product listings, and analyzing performance metrics to maximize ROI.
This role is responsible for leading technical architecture solutions for complex software applications and guiding development teams. The position focuses on hands-on solution engineering, mentoring team members, and ensuring adherence to enterprise modernization standards.
The Technical Architect Team Lead will own end-to-end technical architecture for customer implementations while providing mentorship and strategic direction to the Professional Services team. This role involves hands-on technical execution, troubleshooting complex issues, and advising executive stakeholders on platform strategy and scalability.
You will design and maintain high-performance features for a visual collaboration platform using TypeScript, Angular, and Node.js. You will also collaborate with cross-functional teams to optimize application scalability and improve software engineering standards.
The Systems Engineer will design, implement, and maintain enterprise physical security solutions including access control and video management systems. They will lead technical projects, coordinate with stakeholders and vendors, and provide Tier III engineering support for a large healthcare enterprise.
Serve as the primary point of contact for employees and retirees regarding health, welfare, and retirement benefits enrollment inquiries. Manage inbound inquiries via phone and email while ensuring compliance with HIPAA and data privacy regulations.
The Technical Delivery Manager will coordinate software delivery across multiple teams while maintaining Jira as the primary platform for tracking progress and dependencies. They are responsible for providing executive-level status reports, monitoring project health, and driving accountability for deliverables and release readiness.
The Helpdesk Support Specialist will provide technical support for workstation issues, software programs, and POS systems. They will handle password resets and basic hardware troubleshooting while documenting tickets in ServiceNow.
The candidate will audit and reconcile monthly carrier invoices and manage the corporate mobile device fleet. They will also develop reporting dashboards to track telecommunications spend, inventory, and billing trends.
The Chief Architect will modernize the existing platform for the secondary mortgage market while leading a team of developers and QA. They are responsible for platform architecture governance, rules engine deployment, AI execution strategy, and building robust integration and digital asset infrastructure.
The Linux Systems Engineer will administer, maintain, and support enterprise Linux environments and core infrastructure services including DNS, DHCP, and authentication. They will also develop automation scripts and collaborate with cross-functional teams to ensure system reliability and modernization.
Provide timely technical support for insulin pumps, software, and connected healthcare devices via phone, chat, and email. Document interactions in the CRM system while identifying and escalating product health and safety concerns.
The advocate will handle high-volume inbound calls to assist low-income individuals with essential services like utilities, housing, and food resources. They are responsible for maintaining call flow, documenting information accurately, and uncovering additional needs for callers.
Provide Tier 1–2 technical support for Windows operating systems and Microsoft applications while managing user accounts in Active Directory. Document all issues in the ticketing system and ensure timely resolution through professional communication.
Provide technical support for insulin pumps and related software via phone, chat, and email while accurately documenting interactions in a CRM. Analyze system logs to resolve issues, identify product safety concerns, and advocate for customer needs to internal teams.
The specialist serves as a liaison between pharmacists, healthcare facilities, and insurance plans to facilitate medication access and manage prior authorization requests. They are responsible for investigating payment denials, documenting clinical justifications, and ensuring compliance with authorization guidelines.
The Linux Systems Engineer will administer, maintain, and support enterprise Linux environments, including core infrastructure services like DNS, DHCP, and authentication. They will also develop automation scripts and collaborate with cross-functional teams to ensure system reliability and modernization.
The technician will provide first-line IT support by troubleshooting hardware and software issues via phone, email, or chat. They are also responsible for documenting all resolutions in the ticketing system and maintaining high performance metrics.
The technician will provide first-line IT support by troubleshooting hardware and software issues via phone, email, or chat. They are responsible for documenting all resolutions in the ticketing system while maintaining high customer service standards.
The technician will provide first-line support by troubleshooting hardware and software issues via phone, email, or chat. They are responsible for documenting all resolutions in the ticketing system while maintaining high performance metrics.
The Change Manager will plan, oversee, and coordinate organizational change management activities throughout the full project lifecycle of system implementations. They are responsible for driving work-stream delivery while ensuring the organization successfully adopts new technology and processes.
The Linux Systems Engineer will administer, maintain, and support enterprise Linux environments and core infrastructure services including DNS, DHCP, and authentication. They will also develop automation scripts and collaborate with cross-functional teams to ensure system reliability and modernization.
Serve as the primary point of contact for employees and retirees regarding health, welfare, and retirement benefits enrollment. Manage inbound inquiries via phone and email while ensuring compliance with HIPAA and data privacy regulations.
The Engagement Manager II leads complex, large-scale projects and programs while ensuring delivery assurance and client satisfaction. They are responsible for managing customer expectations, driving business outcomes, and overseeing project teams to achieve strategic goals.
The manager will lead market growth initiatives by identifying expansion opportunities and supporting strategic broadband deployment decisions. They will utilize GIS and data analytics to develop business cases and provide actionable insights to executive leadership.
The AWS Architect will lead cloud workload migration initiatives and advance the organization's CI/CD maturity. They will be responsible for optimizing deployment pipelines and modernizing cloud infrastructure.
AWS IDP Practice Architect (Bedrock/AgentCore Is A Must) - (Fulltime Remote)
TEKsystems
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Full Time
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5 days ago
TEKsystems
The Sr. IDP Practice Architect manages complex consulting and delivery projects, focusing on Intelligent Document Processing solutions. They are responsible for creating technical architectures, leading implementation teams, and maintaining strong client relationships throughout the engagement lifecycle.
The HCC Coder evaluates risk adjustment codes to ensure accuracy and alignment with coding standards and regulatory requirements. They perform retrospective and prospective chart reviews while providing guidance on coding errors and trends.
The specialist will manage open enrollment inquiries by providing concierge-level service and maintaining accurate participant records in the case management system. They will also coordinate with retirement providers and insurance companies to resolve cases end-to-end.
The specialist will manage end-to-end participant inquiries regarding health and welfare benefit enrollments in a concierge service model. They are responsible for documenting account information accurately and coordinating with retirement providers and insurance companies to resolve cases.
The specialist will manage open enrollment inquiries and cases by providing proactive, end-to-end service to participants. They will also document account information accurately and coordinate with retirement providers and insurance companies.
The auditor will conduct retrospective and prospective medical record reviews to ensure the accuracy and compliance of risk adjustment diagnosis coding. They will also provide feedback on coding errors, identify documentation gaps, and serve as a subject matter expert for risk adjustment processes.
The Open Enrollment Specialist will assist participants with health and welfare benefit inquiries in a concierge service model. They are responsible for managing open cases, documenting account information accurately, and coordinating with insurance providers and client services.
The Claims Processor is responsible for reviewing, analyzing, and adjudicating medical, dental, and vision claims to ensure accuracy and regulatory compliance. They must also research claim discrepancies and respond to inquiries from providers and internal departments.
Bilingual Spanish - Remote Customer Service Representative
TEKsystems
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Full Time
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5 days ago
TEKsystems
The representative will support members by answering inbound calls and online chats to resolve account issues and navigate healthcare coverage. They are responsible for maintaining accurate records and providing professional, empathetic assistance to ensure a high-quality customer experience.
Bilingual Spanish - Remote Customer Service Representative
TEKsystems
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Full Time
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5 days ago
TEKsystems
The representative will support members by answering inbound calls and online chats regarding healthcare coverage, account management, and issue resolution. They are responsible for accurately updating customer information and maintaining detailed records of all interactions.
The analyst will administer and support Oracle Fusion Financial modules while serving as a liaison between Finance and Technology teams. They are responsible for gathering business requirements, performing data validation, and ensuring system integrity through effective documentation and audit compliance.
The specialist provides help desk support to end users, assisting with software navigation, troubleshooting, and process inquiries. They also facilitate communication between clients and technical teams while documenting business processes and supporting testing efforts.
The Systems Analyst will be responsible for the design, build, and analysis of projects within the Epic Patient Access space. They will collaborate with healthcare organizations to implement and optimize these technical solutions.
Provide help desk support to end users for GIS software and facilitate communication between clients and technical resources. Manage incident tracking, support testing efforts, and document business processes and procedures.
The analyst will support build and ticket resolution for the Altera Lab system, specifically focusing on instrument testing and rule configuration. They will also collaborate closely with operational laboratory stakeholders to ensure system requirements are met.
The role is responsible for leading technical architecture solutions for complex software applications and guiding development teams. It involves establishing standards, mentoring team members, and participating in all phases of the software development lifecycle.
The agent is responsible for educating beneficiaries on healthcare options and selling Dual Eligible Special Needs Plans (D-SNP) telephonically. They will manage both inbound and outbound calls to ensure member enrollment and retention while adhering to CMS regulations.
The specialist will manage inbound inquiries regarding health and welfare benefit enrollment while maintaining accurate documentation in the case management system. They will provide concierge-level service by coordinating with retirement providers and insurance companies to resolve participant cases.
The Machine Learning Engineer will support major customer projects by building and maintaining ML pipelines and real-time inference services. The role focuses on creating software services using existing models rather than conducting academic research.
The Data Scientist will design and own machine learning solutions from scratch using unstructured and incomplete enterprise datasets. They will be responsible for applying research-minded problem-solving to complex tasks like risk scoring, fraud detection, and claim severity modeling.
The specialist will manage inbound inquiries regarding health and welfare benefits, providing end-to-end concierge service to participants. They are responsible for documenting account information accurately and coordinating with retirement providers and insurance companies to resolve cases.
Lead the end-to-end architecture, design, and implementation of Saviynt-based identity governance solutions. Define the IGA roadmap and strategy while ensuring compliance with regulatory standards and Zero Trust principles.
Lead pre-sales activities by designing technical solutions, developing proposals, and conducting client presentations for Google Cloud Data and AI engagements. Act as the primary driver for scoping technical approaches, estimates, and contracts while ensuring a smooth transition from sales to delivery.
The Risk Adjustment Coding Auditor evaluates clinical data to ensure accuracy, compliance, and appropriate reimbursement across risk adjustment programs. They perform retrospective and prospective chart reviews while providing subject matter expertise on coding standards and documentation gaps.
Conduct geospatial analysis and develop spatial models to support market expansion and network growth for cable operators. Create maps and dashboards to communicate ROI, cost per passing, and subscriber opportunities to leadership.
Handle inbound Medicare and Medicaid calls to assist an elderly population with their health benefits. Provide guidance and answer questions during the open enrollment period.
Handle high-volume inbound and outbound calls to address customer needs, concerns, and product issues. Focus on diffusing escalated situations and making sales recommendations to better suit customer needs.
The specialist ensures patients are cleared for specialty office visits and obtains referrals for ancillary, radiology, or lab services. They are also responsible for securing approvals for medication formularies, durable medical equipment, and home health care.
Develop and execute a strategic sales plan to grow LCL volumes and revenue in trans-Atlantic lanes. Manage customer relationships and collaborate with internal operations and pricing teams to ensure seamless shipment execution.
Coordinate on-site technicians for IT system updates and deployments while ensuring data integrity and schedule adherence. Provide regular progress reports to stakeholders and manage logistics across multiple site locations.
The role focuses on building AI-augmented design-to-code pipelines and agentic workflows to automate the design system lifecycle. Additionally, the candidate will serve as a Figma Subject Matter Expert, architecting complex design systems and advising clients on platform optimization.
Provide concierge-level support to participants regarding health and welfare benefit enrollment and plan provisions. Manage open cases by coordinating with employees, insurance companies, and retirement providers while documenting all interactions accurately.
Design and implement algorithmic product architectures to productionize machine learning models across the full lifecycle. Partner with data scientists and engineers to build real-time streaming and offline batch workflows using AWS services.
Epic Business Intelligence Developer (Epic Certified)
TEKsystems
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Full Time
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7 days ago
TEKsystems
Design, develop, and maintain reporting and analytics solutions using Epic's Cogito toolset, Clarity, and Caboodle. Serve as a senior resource by providing technical guidance and mentorship to other BI developers.
Lead the strategic direction and daily management of the Epic Beaker application team to optimize laboratory workflows and patient care. Oversee complex projects, manage third-party integrations, and lead change management efforts to align with organizational goals.
The specialist is responsible for reviewing, analyzing, and resolving denied medical claims within the revenue cycle operations. This includes identifying root causes of denials, collaborating with internal teams for corrections, and resubmitting claims for reimbursement.
Responsible for the analysis, design, build, and validation of complex benefit configurations within the QNXT platform. The role involves collaborating with cross-functional teams to ensure accurate claims adjudication and regulatory compliance.
The consultant will lead the design, build, and optimization of high-priority MyChart initiatives and Grand Central operational projects. Key tasks include managing Epic upgrades, implementing AI functionality for predictive discharge, and supporting patient access workflows.
The specialist will provide high-quality, proactive service to participants regarding health and welfare benefit enrollments. They are responsible for managing open cases, documenting account information, and coordinating with insurance and retirement providers.
The role involves overseeing end-to-end software implementations, including configuration, deployment, and validation. Additionally, the analyst will conduct client discovery sessions, deliver training, and provide ongoing post-training support to ensure successful system adoption.
The specialist will manage inbound inquiries regarding health and welfare benefit enrollments while maintaining accurate documentation in the case management system. They will provide proactive, end-to-end service to participants, including coordinating with retirement providers and insurance companies.
The specialist will assist participants with health and welfare benefit inquiries in a concierge service model while managing open cases. They are responsible for documenting account information accurately and coordinating with insurance companies and retirement providers.
The specialist will manage end-to-end participant inquiries regarding health and welfare benefit enrollments in a concierge service model. Responsibilities include documenting account information, managing open cases, and coordinating with insurance providers and retirement services.
Handle inbound and outbound calls to assess eligibility, provide quotes, and complete health insurance enrollments. Ensure all activities follow CMS, AHIP, and internal compliance guidelines while guiding callers to appropriate resources.
The role focuses on implementing and maintaining technical controls aligned with ITGC, SOC, SOX, and NIST standards to ensure continuous audit readiness. Key duties include identifying control gaps, automating compliance tasks via scripting, and managing hybrid identity environments.
Provide high-level customer support via phone and chat, including account management, password resets, and eligibility verification. Resolve consumer issues efficiently while adhering to company policies and regulated communication guidelines.
UiPath Developer (Healthcare Experience Required) (W2 Only / No C2C)
TEKsystems
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Full Time
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9 days ago
TEKsystems
The developer will partner with business stakeholders to identify automation opportunities and gather requirements. They will design, develop, and support production deployments for a healthcare organization's Automation Center of Excellence.
The Change Adoption Lead drives sustainable adoption of technology and process changes across enterprise transformation initiatives. They partner with leadership to manage stakeholder trust, mitigate resistance, and integrate change management into project delivery to achieve measurable business outcomes.
Serve as a strategic advisor to C-suite executives, guiding them through enterprise AI readiness, architectural decisions, and technology transformation. Lead the development of AI/ML offerings and design target-state architectures to move clients from pilot to production at scale.
The analyst will perform dictionary maintenance and CDM reconciliation within the Meditech Client Server environment to ensure data integrity. They will also support revenue cycle initiatives and collaborate with billing teams to resolve data discrepancies and reduce backlogs.
The role involves inspecting underground fiber installations throughout Saline. The inspector ensures that cabling and low voltage installations meet required standards.
Support the design and implementation of Azure cloud, DevOps, and AI-enhanced solutions for clients. This includes developing automation frameworks, managing MLOps pipelines, and contributing to high-level design documentation.
Design and deliver scalable cloud-native analytics solutions using Microsoft Fabric and the Azure ecosystem. Lead engineering teams through mentoring, architectural design, and the implementation of high-performance data pipelines and models.
The Practice Architect leads the execution and delivery of enterprise IAM solutions, balancing strategic leadership with hands-on technical implementation. They are responsible for owning architectural outcomes, managing cross-functional teams, and serving as a trusted advisor to clients.
The representative will make outbound calls to customers and insurance agencies to resolve insurance-related documentation and coverage discrepancies for automotive loans. They are responsible for accurately documenting interactions and maintaining customer information within company software.
The Program Coordinator supports day-to-day operations of a coaching and development program through scheduling, administrative workflows, and participant communication. They are responsible for maintaining program records, tracking metrics, and coordinating training sessions for coaches and participants.
The role involves designing and implementing AI-enhanced Azure platform and DevOps architectures to solve complex business problems. It balances delivery support and sales engineering to provide scalable, secure cloud and AI solutions for clients.
Provide high-level customer support via phone and chat, including account management and healthcare eligibility verification. Resolve consumer issues and maintain accurate customer information in the company database.
The role involves handling a high volume of inbound calls to process residential orders for propane and heating oil. Responsibilities include managing payments, addressing billing inquiries, and ensuring customer satisfaction through empathetic communication.
The role involves owning API integrations with both internal and external investment systems. The candidate will be part of a seven-person team focusing on development and system connectivity.
Provide customer support and marketing assistance across various social media platforms including Facebook, Twitter, and Instagram. Manage customer cases, document interactions, and identify sales leads to improve the consumer care experience.
Provide first-line technical support to end-users by resolving hardware, software, and connectivity issues via phone, email, or chat. Document all interactions in the IT ticketing system and escalate complex problems to higher-level support teams.
The role involves designing, building, and supporting Epic applications to optimize clinical and operational workflows. Responsibilities include gathering requirements, configuring system records, managing training curricula, and ensuring regulatory compliance.
Handle a high volume of inbound calls regarding deliveries, payments, and billing inquiries. Address service needs and transaction queries to ensure customer satisfaction.
Handle a high volume of inbound calls regarding deliveries, payments, and billing inquiries. Address service needs and transaction queries to ensure customer satisfaction.
Handle a high volume of inbound calls regarding deliveries, payments, and billing inquiries. Address service needs and transaction questions to ensure customer satisfaction.
Handle a high volume of inbound calls regarding deliveries, payments, and billing inquiries. Address service needs and transaction queries to ensure customer satisfaction.
Handle a high volume of inbound calls regarding deliveries, payments, and billing inquiries. Address service needs and transaction questions to ensure customer satisfaction.
Handle a high volume of inbound calls regarding deliveries, payments, and billing inquiries. Address service needs and transaction inquiries to ensure customer satisfaction.
Lead the technical architecture for complex software applications, ensuring they are robust, secure, and scalable. Responsibilities include designing components, mentoring development teams, and participating in pre-sales activities and code reviews.
Analyste D'affaires Technique / Business Systems Analyst
TEKsystems
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Full Time
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12 days ago
TEKsystems
The role involves analyzing and validating technical solution designs for retail systems, specifically focusing on Order Management Systems (OMS) and ERP integrations. The analyst will bridge the gap between business needs and technical capabilities to ensure operational efficiency in inventory and fulfillment processes.
Provide first-line technical support to end-users by resolving hardware, software, and connectivity issues via phone, email, or chat. Document all interactions in the IT ticketing system and escalate complex problems to higher-level support teams.
The Solutions Architect is responsible for identifying, scoping, and designing scalable data and application modernization solutions, including technical proposals and pricing. They provide technical leadership throughout the solution lifecycle and collaborate with sales and delivery teams to ensure successful client implementation.
Act as a subject matter expert and real-time troubleshooter for residential services customers. Handle a high volume of inbound calls regarding products, service needs, billing, and transaction inquiries.
The consultant will document current-state Charge Router findings, establish routing design standards, and support Workqueue alignment. A primary goal is to build long-term expertise within the HB IT team through hands-on partnership and knowledge transfer.
The role focuses on ensuring correct charge routing and maintaining financial integrity within the billing system. It also involves managing ongoing SBO alignment to optimize hospital billing workflows.
Lead pre-sales activities by designing scalable Google Cloud Data and AI solutions and developing technical proposals. Collaborate with sales and delivery teams to ensure a seamless transition from solution scoping to project implementation.
The Engagement Manager II leads project teams to ensure delivery assurance and high client outcomes for application services. They are responsible for managing customer expectations, quantifying business benefits, and executing account strategies.
The coordinator is responsible for verifying insurance eligibility, obtaining prior authorizations, and documenting coverage details to ensure patient access to services. They must coordinate with clinical staff and providers to reduce claim denials and maintain accurate account documentation.
Lead the implementation of clinical applications within a healthcare setting. Manage integration projects and EHR exposure to drive business transformation.
The Practice Architect leads the execution and delivery of enterprise Identity and Access Management (IAM) solutions from strategy through implementation. This role balances high-level architectural decision-making with hands-on technical leadership to align security requirements with business objectives.
Lead the design, implementation, and optimization of enterprise data solutions and scalable platforms within Oracle Cloud Infrastructure. Responsibilities include managing data migrations, establishing governance frameworks, and optimizing cloud environments for performance and security.
Lead the planning and execution of key initiatives for the contingent workforce program, including expansion into the EMEA region. Act as a primary liaison between the organization and MSP partners while providing executive-level reporting and risk assessments.
Engineering Program Manager – Data Migration, Observability & Telemetry
TEKsystems
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Full Time
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12 days ago
TEKsystems
Lead the execution of technical programs focused on data migration, observability, and telemetry, specifically managing data pipelines into Splunk. Partner with engineering and business stakeholders to translate requirements into technical plans and ensure scalable reporting systems.
The Server Engineer is responsible for protecting and modernizing hybrid server infrastructure through security permissioning and vulnerability remediation across Windows and Unix/Linux platforms. This includes partnering with cybersecurity teams to implement hardening baselines and automating operational tasks to ensure high availability.
The Lead Architect defines and delivers end-to-end solution architecture for complex initiatives, ensuring scalability, security, and maintainability. They provide hands-on technical leadership through prototyping, design reviews, and mentoring senior engineers.
Lead the end-to-end design of digital experiments to improve customer engagement and revenue growth across a large-scale eCommerce experience. Create high-fidelity mockups and prototypes in Figma while iterating rapidly based on A/B testing results and data-driven insights.
The Practice Manager oversees a specific technical practice, managing personnel, tools, and vendor relationships to drive consulting revenue between $10M and $25M. They collaborate with sales and marketing to develop service offerings and ensure project health and delivery excellence.
The Practice Architect II is responsible for designing and delivering scalable, secure OpenShift platform capabilities for enterprise clients. This includes driving technology governance, providing DevOps leadership, and developing architectural solutions for implementation phases.
Educate retirees and pre-Medicare individuals on health, prescription drug, vision, and dental insurance options. Conduct needs-based consultations and manage the end-to-end enrollment process via phone and virtual environments.
Lead the technical design and implementation of complex, enterprise-scale cloud infrastructure solutions on GCP, including AI and Generative AI workloads. Provide technical leadership to project teams, manage client engagements, and contribute to the development of practice methodologies and intellectual property.
The role involves working as a Full Stack .NET Developer to build and maintain applications. Key tasks include developing front-end interfaces with Angular and creating REST APIs for backend services.
Lead the design and development of an advanced multi-agent AI platform for intelligent research and reasoning in enterprise knowledge environments. Architect RAG pipelines, fine-tune language models, and build scalable ML services for production deployment.
Independently review and decision indirect auto loan applications sourced through dealerships and credit unions. Partner with partners to resolve stipulations, negotiate terms, and maximize funding rates.
Independently review and decision indirect auto loan applications sourced through dealerships and credit unions. Partner with partners to resolve stipulations, negotiate terms, and maximize funding and approval rates.
Independently review and decision indirect auto loan applications sourced through dealerships and credit unions. Partner with partners to resolve stipulations, negotiate terms, and maximize funding rates.
Provide technical support for an Internet Service Provider via calls, chats, and emails in a 24x7x365 environment. Diagnose and resolve voice, data, video, and connectivity issues for business and residential customers while managing 50-75 tickets per shift.
Review and complete individual underwriting cases for life, critical illness, and disability insurance. Apply automated and manual underwriting decisions while maintaining high standards of risk quality and compliance.
Sell and enroll retirees into health, prescription drug, vision, and dental insurance products through Medicare education and needs analysis. Provide high-quality customer service and manage appointments to ensure a positive client experience.
The role involves developing and managing comprehensive project plans using waterfall methodology while driving adherence to stage-gate governance. The manager will act as the primary liaison between business stakeholders and technology teams to ensure successful delivery.
Serve as the primary contact for members regarding health plan benefits, claims, and account inquiries. Resolve member concerns professionally while documenting interactions and collaborating with internal and external partners.
The role involves executing digital marketing strategies for advisors using email, social media, SEO, and website updates. You will collaborate with marketing consultants and compliance teams to drive lead acquisition and client retention.
Pharmacy Customer Service Representative- FULLY REMOTE
TEKsystems
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Full Time
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17 days ago
TEKsystems
Respond to inbound inquiries regarding Medicare pharmacy benefits, prescription coverage, and claims for members and providers. Research and resolve medication access barriers while documenting all interactions according to compliance standards.
Lead large-scale cloud transformation and legacy-to-AWS migrations while managing teams of Cloud Managers and engineers. Oversee cloud governance, operational excellence, and FinOps practices to optimize spend and reliability.
Design and develop responsive business web applications and mobile SPAs from the ground up using Angular. Maintain complex UI components within a design system and collaborate with team members through pair programming and mentoring.
The developer will be responsible for developing software solutions using the .NET framework and related technologies. They will also collaborate with business analysts and project managers to understand application requirements and provide ongoing support for existing software applications.
The role involves working as a Java Engineer to develop software solutions. The candidate will leverage Java and Spring frameworks to drive technical transformation for clients.
The role involves winning new business and driving partnerships with local and regional restaurants in emerging markets. Responsibilities include traveling throughout the territory to conduct face-to-face sales and negotiating revenue share agreements.
Remote Patient Service Representative (Must Be Located In TX)
TEKsystems
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Full Time
·
5 months ago
TEKsystems
The representative will be responsible for answering, screening, and processing a high volume of incoming calls professionally, directing patient access by scheduling and canceling appointments for multiple providers. They must utilize and adhere to a phone script, clinical decision trees, and scheduling criteria following department guidelines while communicating complex exam preparation instructions.
Responsible for requirement documentation, process flows, and stakeholder management for any changes made to the TSYS (TS2) system. Write either BRD's or user stories for changes or modifications to the TS2 system.
The Safetrace Analyst will primarily support the Safetrace application, ensuring its effective operation within the Epic Beaker environment. This role requires a deep understanding of the technical nuances between Safetrace and Beaker to maintain system stability and performance.
The Delivery Lead is responsible for managing operational activities outside of sales and business development functions, ensuring project deliverables meet client expectations. This includes consultant management, reporting, issue resolution, and maintaining client relationships.
Bilingual (Korean, Mandarin, Cantonese Or Vietnamese) Customer Services Representative
TEKsystems
·
Full Time
·
9 months ago
TEKsystems
Advocate for members by resolving inquiries about benefits, eligibility, referrals, and claims. Deliver exceptional customer service with professionalism and compassion.
Bilingual (Korean, Mandarin, Cantonese Or Vietnamese) Customer Services Representative
TEKsystems
·
Full Time
·
9 months ago
TEKsystems
Advocate for members by resolving inquiries about benefits, eligibility, referrals, and claims. Deliver exceptional customer service with professionalism and compassion.
Assist customers with auto lease and loan insurance inquiries. Make outbound calls to customers and insurance agents to resolve insurance-related issues.
The Senior Data Scientist will focus on search and be dedicated to the creation of next-generation AI and Machine Learning techniques for LexisNexis. This role involves solving challenging problems in natural language processing and deploying ethical generative AI solutions.
The Client Coordinator will navigate CMS portals to process and enter case data into internal systems while ensuring the accuracy and completeness of medical records. They will also respond to client inquiries and maintain compliance with regulatory standards.