AP - Customer Success Manager (Multiplier experience)

Implementation Manager

The Implementation Manager serves as the primary point of contact for professional services engagements, leading customer implementations from planning through delivery. They are responsible for managing a portfolio of projects while coordinating cross-functional teams to ensure delivery against quality, scope, timeline, and budget objectives.

Senior Manager, Content Expansion and Development

The Senior Manager will lead a team to execute a strategic roadmap for expanding the North America Analytical content portfolio using AI-assisted editorial workflows. They will also manage author relationships, oversee content quality, and drive the adoption of generative AI tools within the editorial process.

Architect, Automation - Active Top Secret Clearance

Design and deliver strategic automation solutions using Red Hat technologies while providing technical leadership to clients. Lead discovery sessions, manage project scoping, and foster strong customer relationships to ensure successful implementation of enterprise-wide capabilities.

US Legal Editor, AI Content Updating

The role involves curating and expanding authoritative US legal analysis by partnering with expert authors and utilizing AI-enabled editorial tools. You will be responsible for managing author relationships, ensuring content accuracy, and contributing to the continuous improvement of AI-supported editorial workflows.

Bilingual (French/English) Legal Account Manager / Gestionnaire de comptes – secteur juridique

Manage a portfolio of Quebec-based clients to drive revenue growth, renewals, and customer retention through a consultative approach. Partner with internal teams to ensure product adoption and demonstrate the value of LexisNexis AI solutions.

Customer Experience Specialist

The Customer Experience Specialist will conduct outbound follow-up calls to confirm service quality and equipment functionality after field services. They are responsible for documenting customer feedback, identifying unresolved issues, and escalating concerns to the appropriate teams.

Manager, Customer Care

The Manager, Customer Care leads a team of Application Support Analysts to ensure high-quality service delivery and operational performance. This role drives team productivity through coaching, AI-assisted workflows, and effective management of customer escalations.

Territory Manager

The Territory Manager will develop and implement sales strategies to drive growth for cinema and broadcast products across the Western United States. Responsibilities include managing sales operations, maintaining customer relationships, and providing technical support and training to resellers and end-users.

Financial Analyst (Contract)

The Financial Analyst will support FP&A activities including forecasting, budgeting, and operational metrics tracking. They will also partner with business leaders to provide financial insights and actionable recommendations based on data analysis.

CAS-Key Account Supervisor-Beijing

The Key Account Supervisor is responsible for promoting and selling Medtronic products within an assigned territory to meet sales targets. They also build long-term relationships with healthcare professionals and distributors while implementing market development strategies.

CAS-Technical Sales Representative-Beijing

The Technical Sales Representative is responsible for promoting and selling Medtronic's medical products to meet sales targets while building long-term relationships with healthcare professionals. They also conduct market research, implement development strategies, and provide customer feedback to internal teams.

CAS-Key Account Supervisor-Kunming

The Key Account Supervisor is responsible for promoting and selling Medtronic products within an assigned territory to meet sales targets. They also manage long-term relationships with healthcare professionals and distributors while implementing market development strategies.

Customer Success Analyst

The Customer Success Analyst will partner with cross-functional teams to support enterprise account management and strategic initiatives. They are responsible for analyzing operational data, managing Salesforce cases, and ensuring a seamless customer experience through proactive problem-solving.

Sr. Director/Director Business Development (Plasmid DNA and Protein CDMO)

The role involves developing and executing sales strategies to drive commercial growth for Plasmid DNA and protein CDMO services. You will manage the full sales cycle, cultivate client relationships, and collaborate with internal teams to ensure proposals align with operational capabilities.

Business Development, Organoid Solutions — North America & Europe

The candidate will lead commercial growth for organoid services across North America and Europe by identifying new business opportunities and managing the full sales cycle. They will collaborate with technical teams to deliver customized solutions and support the promotion of biologics development services.

Associate - Customer Care - Voice 5A

Handle incoming customer queries via multiple channels including phone, email, and chat while maintaining accurate records in the CRM. Resolve customer complaints, coordinate with internal departments for issue resolution, and identify opportunities for upselling or cross-selling.

Vice President, Sales — Global Coolant Distribution Units (CDU)

The Vice President of Sales will own the global revenue strategy and commercial execution for the Coolant Distribution Unit business, scaling it beyond $1B in revenue. This role involves building executive-level customer relationships, managing global sales operations, and ensuring commercial commitments align with manufacturing capacity.

Sr. Associate - Customer Care - Voice 5B

Handle incoming customer queries via phone, email, chat, or social media while maintaining accurate records in the CRM. Resolve customer complaints, identify upsell opportunities, and coordinate with internal departments to ensure efficient issue resolution.

Associate - Customer Care - Voice 5A

Handle incoming customer queries via multiple channels while ensuring accurate documentation and adherence to standard operating procedures. Resolve customer issues by coordinating with internal departments and identifying opportunities for upselling or process improvements.

Associate - Customer Care - Voice 5A

Handle incoming customer queries via phone, email, chat, or social media while maintaining accurate customer records in the CRM. Resolve customer complaints, coordinate with internal departments for issue resolution, and identify opportunities for upselling or cross-selling.

Regional Sales Manager - Tekmar

The Regional Sales Manager will develop and execute sales strategies for hydronic control solutions across the Upper East USA to drive profitable growth. This role involves managing relationships with manufacturer representatives, distributors, and engineers while maintaining accurate sales forecasts and project pipelines.

Media & Entertainment Industry Advisor

The advisor will serve as a strategic partner to Media & Entertainment executives, driving AI-led digital transformation and business growth. They will lead demand generation, orchestrate account teams, and translate complex industry needs into actionable multi-year roadmaps.

Regional Account Manager

The Regional Account Manager leads sales strategy and relationship management for assigned data center accounts to drive profitable growth. They coordinate cross-functional teams, manage account plans, and lead contract negotiations while providing voice-of-customer feedback to business leaders.

Product Marketing Lead

You will own the product positioning and narrative, creating sales enablement materials and driving product launches to support a sales-led motion. You will collaborate with cross-functional teams to ensure consistent messaging across all customer touchpoints and provide market insights to influence product strategy.

Solutions Engineer | Contract | Remote USA

Act as a technical lead in customer-facing meetings to design solution architectures and build proofs of concept for identity and trust infrastructure. Collaborate with internal teams to translate technical requirements into practical solutions and provide enablement content for sales and partners.

Director, Customer Experience, Trading API

Lead and scale the global customer support function for Trading API, implementing a follow-the-sun model and leveraging AI and data to improve service standards. Partner with product, engineering, and compliance teams to translate customer insights into actionable product improvements.

Senior Field Applications Scientist

Provide pre- and post-sales technical support for filtration product lines to customers in the bioprocessing industry. Collaborate with cross-functional teams including R&D, sales, and product management to drive product improvements and execute project plans.

Bioprocessing Sales Specialist

The Bioprocessing Sales Specialist will drive revenue growth and market adoption of chromatography products across the Midwest and Southeast regions. They will manage the full sales cycle, from prospecting and technical presentations to account expansion and commercialization support.

Services Sales & Contracts Specialist I

The specialist will identify and map instruments at customer sites to expand service contract coverage and drive revenue growth. They will proactively engage with customers through on-site visits and consultative selling to build long-term relationships and ensure satisfaction.