The Client Success Manager will serve as the primary partner for a portfolio of SMB clients, driving adoption and retention while analyzing client performance data to deliver strategic recommendations. They will lead onboarding and success planning, collaborating cross-functionally to enhance the client experience.
Remote Customer Feedback Jobs (246)
Tags = customer-feedback
The Staff Product Designer will take ownership of larger product features, focusing on various aspects of design including navigation, information architecture, and interaction. They will also consult with engineers and use customer feedback to propose projects for improvement.
Drive sales growth by finding and closing business in the Strategic Accounts Segment. Manage sales cycles involving multiple CXO decision-makers and stakeholders while building custom presentations for prospective clients.
The Enterprise Account Executive will drive revenue growth by targeting large enterprise accounts and managing complex sales cycles. They will build trusted relationships with executives and ensure customer success through tailored solutions.
You will develop and extend core features of mabl's AI-enabled test automation platform, focusing on building intuitive solutions for customers. Your role will involve collaborating with cross-functional partners to enhance testing capabilities across various environments.
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Design and implement LLM-based solutions using Nebius Token Factory’s inference services to drive business value. Collaborate with product and engineering teams to surface customer feedback and shape the platform roadmap.
The Forward Deployed Engineer will work closely with customers to ensure they maximize the value of HappyRobot’s AI platform, involving onboarding, implementation, and ongoing support. They will also contribute to product development and innovation by building new features and scalable solutions.
The AWS Solutions Architect will analyze current technologies, propose improvements, and collaborate with IT professionals to ensure project success. They will also provide architectural guidance and assist customers in migrating systems to the AWS platform.
The Enterprise Account Executive will own and execute complex enterprise sales cycles, driving growth within assigned strategic accounts while developing new business opportunities. This role involves collaborating with various teams to tailor solutions and ensure exceptional customer experiences throughout the sales lifecycle.
The Director of North America Partner Sales will drive revenue growth through partnerships and manage a team of partner sales representatives. This role involves developing and executing channel strategies while building strong relationships with top US channel partners.
The Clinic Growth Advisor serves as a trusted partner to veterinary practices, driving adoption of Covetrus technology solutions and improving operational efficiencies. This role focuses on proactive customer engagement, platform optimization, growth enablement, and risk mitigation to ensure practices achieve measurable business outcomes.
As a Payment Experience Associate I, you will be the first point of contact for customers, guiding them through their payment process and troubleshooting any issues. You will address complex inquiries through various communication channels while collaborating with different departments to ensure customer satisfaction.
The Senior Sales Engineer will own technical relationships with key enterprise customers, guiding them in applying the Bluefish AI platform to enhance marketing performance. They will collaborate with various teams to design impactful solutions and provide strategic consulting to navigate AI-driven marketing.
As a Solutions Engineer, you will advise customers on NexHealth’s Synchronizer API and guide them through implementation. You will collaborate with various teams to ensure integrations are secure, scalable, and aligned with customer goals.
You will provide advanced post-sales support for the Unified Assurance and Analytics (UAA) and Blue Planet product suite. This includes diagnosing and resolving complex issues, developing automation solutions, and collaborating with Engineering and Product teams.
The Sales Engineer will collaborate with Account Executives throughout the sales cycle, explaining complex on-chain risks to executives and building customized demos. They will also serve as a trusted advisor to technical stakeholders and support security and compliance reviews during enterprise due diligence processes.
As a Customer Success Manager, you will own customer relationships, guide strategic initiatives, and drive business outcomes. You'll partner closely with Product, Sales, and Engineering teams to ensure Enigma delivers constant and unmatched value to our customers.
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The Director of Product Management will lead a team focused on building software for tax professionals, ensuring alignment with customer needs and business goals. This role includes hiring and developing product managers, defining the product roadmap, and fostering collaboration across teams.
As an Enterprise Solutions Architect, you will guide the implementation of GenAI applications for enterprise customers and serve as a trusted advisor for their AI strategies. You will also influence the product roadmap by synthesizing customer feedback and market trends.
The role involves leading architecture, integration, and implementation of Adobe Experience Platform Solutions while coordinating with customer stakeholders to define use cases and architecture. The architect will also build relationships with executive leadership and recommend future technology architecture across the organization.
Develop and maintain WordPress and Shopify websites for clients, ensuring they are responsive and optimized for performance. Collaborate with team members and clients to understand needs and deliver high-quality results.
The Regional Sales Manager will drive revenue growth and expand market presence for AMETEK’s Instrumentation Systems product lines. This includes developing strategic sales plans, cultivating customer relationships, and collaborating with cross-functional teams.
The role involves managing client expectations and ensuring excellent customer experience throughout the lifecycle of AI projects. The candidate will collaborate with business stakeholders and Agile delivery teams to identify opportunities and drive the design and implementation of automation and AI solutions.
As a Payment Experience Associate I, you will be the first point of contact for customers, guiding them through their payment process and troubleshooting issues. You will address complex inquiries through various communication channels while collaborating with different departments to ensure customer satisfaction.
The Customer Success Manager will take ownership of relationships with strategic customers, ensuring goal alignment and value delivery throughout the customer lifecycle. Responsibilities include accurate revenue forecasting, designing strategic account plans, and identifying opportunities for product expansion.
As a Field Application Engineer, you will support customers through the entire product lifecycle, from pre-sales engagement to post-sales technical support. You will collaborate with sales, product management, and R&D teams to ensure customer success and drive business growth.
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As a Senior Enterprise Customer Success Manager, you will manage large Enterprise accounts, building strong relationships and serving as a trusted advisor. You will ensure customer satisfaction by collaborating with internal teams to optimize the use of the MicroStrategy platform.
As a Senior Enterprise Customer Success Manager, you will manage large Enterprise accounts, building strong relationships and serving as a trusted advisor. You will ensure customer satisfaction by collaborating with clients to optimize their use of the MicroStrategy platform.
As a Senior Enterprise Customer Success Manager, you will manage large Enterprise accounts, building strong relationships and serving as a trusted advisor. You will ensure customer satisfaction by collaborating with internal teams to optimize the use of the MicroStrategy platform.
As a Senior Enterprise Customer Success Manager, you will manage large Enterprise accounts, building strong relationships and serving as a trusted advisor. You will ensure customer satisfaction by collaborating with clients to optimize their use of the MicroStrategy platform.
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