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Tags = customer-feedback

Customer Experience Manager

Argentina 2-5 yrs exp Support

The Customer Experience Manager will coordinate customer engagement and data collection to drive satisfaction initiatives. They will analyze quantitative and qualitative feedback to provide actionable insights and strategic reporting to leadership.

Customer Experience Manager

Brazil 2-5 yrs exp Support

The Customer Experience Manager will drive customer satisfaction by collecting and analyzing feedback to generate actionable business insights. They will also facilitate customer review meetings and present findings to leadership to influence strategic decision-making.

Customer Experience Manager

Mexico 2-5 yrs exp Support

The Customer Experience Manager will drive customer satisfaction by collecting and analyzing feedback to generate actionable business insights. They will also be responsible for presenting these findings to leadership to influence strategic decisions and improve customer loyalty.

Shared Services Customer Advocate

United States 2-5 yrs exp Support

The Customer Advocate is responsible for retaining customers by addressing cancellation requests through persuasion and resolving complaints to improve satisfaction. They will proactively reach out to at-risk customers and document all interactions to ensure accurate reporting.

Sales Manager - EPC Accounts, USA

United States 5-10 yrs exp Sales Sales Manager

The Sales Manager will drive sales growth for technical products and engineered solutions by leading commercial relationships with EPC accounts. Responsibilities include developing territory plans, managing the full sales cycle from opportunity qualification to contract award, and collaborating with technical teams.

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Product Manager II

United States $125K - $259K per year 10+ yrs exp Product Product Manager

The Product Manager will own the end-to-end development and maintenance of features within the messaging domain. They will partner with engineering and cross-functional teams to define product strategy, prioritize roadmaps, and deliver scalable solutions.

Customer Activation Specialist (Temporary Contract)

Canada 50000 - 60000 per year 0-2 yrs exp Others

The Customer Activation Specialist will manage the early customer journey for nonprofits, ensuring they successfully transition from sign-up to active fundraising. This includes verifying eligibility, providing one-to-one onboarding support, and proactively re-engaging organizations that stall during the setup process.

Technical Support Engineer

United States $100K - $125K per year 2-5 yrs exp Software Development Support Engineer

You will own technical support cases from initial response through resolution, investigating complex issues across SaaS and on-premises deployments. You will also partner with Technical Account Managers and Engineering teams to provide diagnostic evidence and improve product documentation.

Customer Support Representative

United States $58000 - $60000 per year 2-5 yrs exp Support Customer Support Representative

The Customer Support Representative will manage incoming support requests via multiple channels and coordinate with internal teams to resolve hardware and network issues. They are responsible for maintaining strong customer relationships and ensuring timely, long-term solutions for technical challenges.

Territory Manager - Medical Device OEM (New Jersey)

United States $100K per year 10+ yrs exp Sales

The Territory Manager will drive market development and sales strategies to meet patient implant and revenue goals within the assigned territory. They provide hands-on technical support, clinical education to healthcare providers, and maintain accurate commercial records in Salesforce.

Sales Engineer - Indiana/Kentucky

United States 2-5 yrs exp Software Development Sales Engineer

The Sales Engineer will drive territory growth by developing new end-user customers and strengthening distributor relationships. They are responsible for providing technical tooling recommendations, troubleshooting, and delivering product training to support customer manufacturing processes.

Sales Engineer - Houston, TX

United States 2-5 yrs exp Software Development Sales Engineer

The Sales Engineer will drive territory growth by identifying new business opportunities and strengthening distributor relationships. They will also provide technical tooling solutions and application support to help customers improve manufacturing productivity.

Sr. Sales Engineer - Cybersecurity

United States 5-10 yrs exp Software Development Sales Engineer

The Senior Sales Engineer will lead technical sales discussions, design sophisticated solutions, and serve as a trusted advisor to senior IT and security executives. They will also collaborate with internal teams to translate customer feedback into product improvements and mentor junior staff.

Product Manager

United States $84400 - $135K per year 2-5 yrs exp Product Product Manager

The Product Manager will guide the strategy, development, and delivery of software solutions used in structural building component manufacturing. They will collaborate with cross-functional teams to identify customer needs and translate them into clear product requirements and priorities.

Account Manager, Enterprise Browser

United States $272K - $374K per year 5-10 yrs exp Sales Account Manager

Drive sales to win new logos, secure renewals, and expand business within an assigned territory for Enterprise Browser solutions. Proactively collaborate with local reseller and alliance partners to establish strong relationships and drive joint sales programs.

Inside Sales, Multiple Med Device Lines, North America

United States 2-5 yrs exp Sales

The Inside Sales Representative drives revenue growth through inbound and outbound sales activities, lead generation, and effective CRM management. They also provide world-class customer care by resolving inquiries, managing quotes, and collaborating with field sales teams to meet clinical needs.

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Growth Manager

United States 2-5 yrs exp Marketing

The Growth Manager owns the complete customer lifecycle, from prospecting and solution consulting to onboarding and ongoing account management. They partner with the Performance Media Manager team to launch campaigns and drive long-term growth using the company's AI-powered advertising platform.

Informatics Technical Service Specialist UKI

United Kingdom 2-5 yrs exp Others

The specialist will implement, configure, and support AlinIQ Digital Health applications while acting as a trusted technical advisor to laboratory customers. They are responsible for managing the full project lifecycle, including system integration, end-user training, and post-implementation troubleshooting.

Senior Enterprise Support Engineer (Remote)

United States 2-5 yrs exp Software Development Support Engineer

You will serve as the primary technical advisor for enterprise clients, managing end-to-end technical issues and performing log and code forensics. Additionally, you will act as an AI support orchestrator by deploying autonomous agents to automate triage and improve support infrastructure.

Senior Technical Account Manager

The Senior Technical Account Manager manages a portfolio of high-value accounts, acting as a strategic technical advisor to drive product adoption, retention, and growth. They collaborate with Account Executives to identify technical risks and opportunities while translating complex data and AI capabilities into measurable business value for customers.

Account Executive / Director

United Kingdom 5-10 yrs exp Sales Account Executive

You will own the full commercial lifecycle of accounts, from initial outreach and winning new business to managing renewals and expansion. You are responsible for building account plans, conducting discovery and demos, and maintaining strong relationships with technical and commercial stakeholders.

Staff Technical Applications Engineer - Power and Signal Integrity

Israel 2-5 yrs exp Software Development

Lead technical engagements with semiconductor customers to identify workflow gaps and deploy RedHawk-SC solutions. Collaborate with sales, product management, and R&D teams to drive product adoption and provide technical feedback.

Account Executive (or Director)

United Kingdom 5-10 yrs exp Sales Account Executive

You will own the full commercial lifecycle of accounts, from initial prospecting and closing new business to managing renewals and expansion. You will collaborate with internal teams to ensure customer success while maintaining accurate data and forecasting within the CRM.

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Pharmareferent für Impfstoffe (m/w/d)

Austria €61300 per year 0-2 yrs exp Others

The role involves conducting scientific product discussions with target groups and managing regional account planning to achieve sales objectives. You will also be responsible for documenting activities in the CRM system and ensuring compliance with pharmacovigilance requirements.

AI Solutions Architect

Israel, Lithuania, Netherlands +1 more 5-10 yrs exp Software Development Solutions Architect

You will lead hands-on demonstrations of inference products and configure Kimchi Studio workspaces within customer environments. Additionally, you will design and implement governance policies, including spending limits and model routing, while translating customer feedback into product improvements.

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