Remote Jobs & Work From Home Opportunities (1,145)

Customer Success Manager

Customer Success Manager

The Customer Success Manager serves as the primary point of contact for a portfolio of CPG brands, providing strategic guidance and support to maximize the value of the digital shelf platform. They are responsible for building strong client relationships, resolving complex issues, and ensuring actionable insights are derived from eCommerce data.

Customer Success Manager

Own post-sale relationships for a portfolio of customers, leading onboarding, training, adoption, retention, and renewals. Monitor customer engagement, demonstrate ROI, resolve issues with Product and Engineering, and develop scalable customer success systems and processes.

Customer Success Manager

Manage customer relationships as a trusted advisor, guiding enterprise customers from onboarding through adoption and renewal while helping them achieve measurable business outcomes. Monitor customer health, advocate for customer needs across internal teams, and identify opportunities to expand use cases and increase value.

Customer Success Manager

Manage customer relationships throughout the lifecycle, leading onboarding, adoption, renewals, and expansion while helping customers achieve their goals with the platform. Monitor customer health, resolve issues with internal teams, maintain account information, and share customer feedback across the organization.

Customer Success Manager

The Customer Success Manager will manage high-profile B2B accounts to drive growth through upselling, cross-selling, and strategic ecommerce advisory. They are responsible for maintaining strong client relationships, forecasting sales activity, and collaborating across departments to meet quarterly objectives.

Customer Success Manager

Manage a portfolio of approximately 70 customers to drive product adoption, retention, and value through digital-led success models. Collaborate cross-functionally to execute success strategies and monitor customer health signals to identify churn risks and expansion opportunities.

Customer Success Manager

The Customer Success Manager acts as the primary post-sale point of contact to drive product utilization, value realization, and business growth. They are responsible for managing customer relationships, identifying expansion opportunities, and coordinating across internal teams to ensure client retention.

Customer Success Manager

The Customer Success Manager will serve as the primary point of contact for tax clients, focusing on building long-term relationships and driving revenue through retention and upsells. They will proactively manage client health, resolve issues, and ensure successful onboarding while maintaining accurate records in the CRM.

Customer Success Manager

You will build and lead the Wildfire Response Specialist team to provide 24/7 support for customers during wildfire events. This role involves designing coverage models, managing escalations, and ensuring seamless communication across phone, text, and app channels.

Customer Success Manager

Customer Success Manager

Manage a portfolio of client accounts, building relationships and driving retention, renewals, product adoption, and measurable value. Monitor account health and usage, address client concerns, coordinate with cross-functional teams, and maintain accurate Salesforce records and performance reporting.

Customer Success Manager

The Customer Success Manager will partner with customers to drive adoption, maximize product utilization, and ensure long-term retention of the Omnissa platform. They will develop strategic success plans, manage multi-level stakeholder relationships, and provide technical guidance to help customers achieve their business outcomes.

Customer Success Manager

You will manage a portfolio of customer accounts, overseeing the onboarding process and ensuring maximum platform adoption and value realization. You will also coordinate with internal teams to resolve operational issues and identify expansion opportunities to drive revenue.

Customer Success Manager

Manage customer relationships and guide clients through onboarding, regular check-ins, business reviews, and product training to help them achieve their goals. Monitor customer health and usage, resolve issues with internal teams, identify expansion opportunities, and support renewals while improving customer success processes.

Customer Success Manager

Manage the end-to-end health, value realization, retention, and expansion of a portfolio of 100–150 customer accounts, including milestone meetings, success plans, and executive engagement. Forecast renewals and growth, proactively mitigate account risks, identify qualified expansion opportunities, and report portfolio health and pipeline performance to leadership.

Customer Success Manager

Lead customer onboarding and implementation, build success plans, monitor customer health, and use engagement and conversation data to recommend strategies that improve institutional outcomes. Partner with Account Managers and internal teams to support retention, identify expansion opportunities, resolve customer challenges, and communicate measurable value.

Customer Success Manager

The Customer Success Manager will own the full post-sale relationship for a portfolio of commercial and small enterprise customers, driving onboarding, adoption, and renewals. They will partner with internal teams to identify expansion opportunities and ensure customers achieve measurable risk reduction using the platform.

Customer Success Manager

The Customer Success Manager will leverage AI to streamline customer support, onboarding, and training while managing end-to-end customer projects. They will act as a key partner to the product team by providing evidence-based feedback and monitoring account health to drive renewals and expansion.

Customer Success Manager

You will manage a portfolio of 100-150 schools to ensure successful platform adoption, drive wellbeing outcomes, and secure renewals. Additionally, you will identify expansion opportunities and collaborate with internal teams to influence product development and customer experience.

Customer Success Manager

Manage a portfolio of priority clients to drive retention, growth, and programme success through strategic partnerships. Translate data and insights into compelling business recommendations to help clients achieve their wellbeing and organizational goals.

Customer Success Manager

The Customer Success Manager will drive customer loyalty, retention, and growth by tracking account health and facilitating data-driven decisions. They will act as a client advocate, managing relationships and identifying process improvements to enhance the overall customer experience.

Customer Success Manager

Drive adoption, satisfaction, retention, and account growth for Eve’s legal technology solutions by onboarding law firm teams, increasing product utilization, and demonstrating client ROI. Build strong client relationships, develop use cases and case studies, and share client feedback to inform product development.

Customer Success Manager

Advise enterprise customers on fraud and identity risk, design tailored verification strategies and workflows, and guide implementation from onboarding through launch. Coordinate cross-functional teams, resolve technical and regulatory blockers, validate implementation milestones, and support go-live readiness and execution.

Customer Success Manager

The Customer Success Manager will nurture key accounts to ensure client retention and drive growth. They will act as the primary point of contact and coordinate with internal teams to deliver solutions that meet client needs.

Customer Success Manager

The Customer Success Manager will execute the Shared Success program to deliver proactive engagement and manage the customer journey from onboarding to renewal. They will collaborate with internal teams to align product value with business outcomes, identify upsell opportunities, and mitigate churn risks.

Manager, Customer Success

The Customer Success Manager is responsible for managing vendor contract compliance, monitoring program metrics, and driving performance improvements. They act as the primary point of escalation and coordinate with leadership to ensure client objectives are met.

Manager, Customer Success

Lead a North America-based team of Customer Success Managers and Architects to drive customer adoption, account health, and measurable outcomes. Collaborate with internal departments like Sales, Product, and Engineering to ensure a consistent customer experience and support escalations.

Customer Success Manager

Customer Success Manager

The Customer Success Architect will act as a strategic technical advisor to help customers achieve business outcomes through the GitLab platform. They will facilitate technical enablement, drive product adoption, and serve as a liaison between customers and internal teams like Engineering and Product Management.