Customer Success Manager - Digital Marketing

Technical Customer Success Manager (UK)

Manage a portfolio of strategic enterprise customers to ensure long-term success, adoption, and retention. Build strong relationships with technical and talent stakeholders while providing data-driven recommendations to improve hiring processes.

Customer Success Manager - Education Enterprise

Manage a portfolio of strategic enterprise customers by building executive-level relationships and driving long-term value. Lead account strategy, contract renewals, and expansion initiatives while acting as a customer advocate across internal product and operations teams.

Associate Customer Success Manager

Support the onboarding and activation of strategic customers while partnering with managers to execute campaign strategies that drive revenue and efficiency. Monitor performance data to provide actionable insights and ensure operational excellence across Amazon and Walmart marketplaces.

Founding Senior Customer Success Manager

The Senior Customer Success Manager will build the U.S. enterprise customer success function from the ground up while managing strategic accounts. They are responsible for the full post-sale lifecycle, including technical onboarding, product adoption, and driving expansion and renewals.

Customer Success Manager - France

The Customer Success Manager will lead strategic government accounts by driving AI adoption and ensuring maximum value realization for French public sector clients. They will serve as the primary point of contact for senior government stakeholders while advocating for government-specific product requirements within the company.

Customer Success Manager - UAE

The Customer Success Manager will own the adoption, growth, and strategic partnership of UAE private sector accounts to ensure maximum value from AI solutions. They will lead the full lifecycle of AI implementation, manage executive relationships, and advocate for regional product requirements.

Customer Success Manager II, Japan

Manage the full customer lifecycle for Japanese clients, including implementation, training, renewals, and expansion. Act as the primary point of contact to build trusted relationships and drive growth across the Teamworks product suite.

Technical Customer Success Manager (Legal- JD Required)

Manage a portfolio of large law accounts to drive adoption, workflow transformation, and retention of LexisNexis solutions. Partner with stakeholders to develop success plans and integrate AI-powered tools into daily legal practice.

Technical Customer Success Manager (Legal- JD Required)

Manage a portfolio of large law accounts to drive adoption, workflow transformation, and retention of LexisNexis solutions. Partner with internal teams and customer stakeholders to deliver success plans and provide insights that inform product enhancements.

Customer Success Manager - Multi-Carrier Tracking API

Technical Customer Success Manager

Serve as the primary post-sales success lead for key accounts, building trusted relationships with technical and executive stakeholders. Drive platform adoption, manage success plans, and provide technical advisory on Kubernetes-based architectures and secure software delivery.

Technical Customer Success Manager (Singapore)

You will manage the end-to-end customer lifecycle, from onboarding and integration to ongoing adoption and strategic guidance. You will act as a technical advisor, collaborating with product and engineering teams to ensure customers effectively utilize the platform to protect their users.

Customer Success Manager, APAC

The Customer Success Manager will own the relationship with a portfolio of education customers in the APAC region to drive adoption, value realization, and long-term success. They will proactively manage renewals, identify growth opportunities, and collaborate with internal teams to ensure customer outcomes.

Customer Success Manager I, Middle East

The Customer Success Manager will own the end-to-end relationship for a growing book of accounts across the Middle East, driving renewals and account health. They will lead software implementations, partner with the sales team on cross-sell opportunities, and conduct regular on-site customer visits.

Customer Success Manager, Illinois

The Customer Success Manager will serve as the primary point of contact for clients, managing relationships from implementation through the live environment. They are responsible for driving client retention, identifying growth opportunities, and ensuring the successful delivery of HHAeXchange solution meets client business needs.

Customer Success Manager I

Customer Success Manager- SMB

The Customer Success Manager will build and maintain strong relationships with dental practice accounts to ensure satisfaction, product adoption, and account growth. They will act as a customer advocate while collaborating with internal teams to troubleshoot issues and drive cross-functional initiatives.

Customer Success Manager, Forma

The Customer Success Manager will drive product adoption and expansion for construction-portfolio customers by managing success plans and ensuring desired business outcomes. They will also serve as a trusted advisor, maintaining high retention rates and identifying new opportunities for growth within assigned accounts.

Senior Customer Success Manager

The Senior Customer Success Manager will own a portfolio of strategic enterprise customers, ensuring adoption, health, and value realization. They will act as a technical advisor to guide customers through Salesforce development lifecycles, DevOps practices, and complex technical initiatives.

Customer Success Manager (Eastern Europe, Central Asia)

Develop and maintain strategic relationships with SMB and corporate clients across Eastern Europe and Central Asia while acting as a trusted advisor. Oversee implementation projects, ensure value realization, and drive portfolio growth through cross-selling and upselling.

Senior Customer Success Manager

The Senior Customer Success Manager will build strategic partnerships with enterprise clients to drive product adoption and operational success. They will act as a primary point of contact, coordinating cross-functional teams to ensure customer goals are met and providing insights to influence product roadmaps.

Digital Program Manager, Customer Success

The Digital Program Manager will design and operate scalable, data-driven Customer Success programs to improve retention and adoption. They will build workflows, automation, and health scoring systems to proactively identify customer risk and optimize resource allocation.

Customer Success Manager, Lead

You will lead and develop a team of Customer Success Managers while managing a portfolio of self-serve advertising clients. This role involves driving client retention, revenue growth, and operational excellence through strategic account planning and cross-functional collaboration.

Senior Strategic Customer Success Manager

The Senior Strategic Customer Success Manager will serve as a trusted post-sale partner for key customers, driving business outcomes and maximizing revenue retention. They will lead outcome-based engagements, manage customer health, and coordinate with internal teams to identify expansion opportunities.

Large Law Customer Success Manager (Kansas City/St. Louis)

Manage a portfolio of large law firm accounts to drive adoption, workflow transformation, and measurable business outcomes using LexisNexis solutions. Partner cross-functionally with sales and product teams to ensure customer retention, growth, and effective change management.

Large Law Customer Success Manager (Kansas City/St. Louis)

The Customer Success Manager will manage a portfolio of large law firm accounts to drive adoption, workflow transformation, and measurable business outcomes using LexisNexis solutions. They will serve as a trusted advisor to stakeholders, partnering cross-functionally to ensure retention, growth, and effective change management.

Customer Success Manager I, Italy

The Customer Success Manager will own the end-to-end relationship for accounts across Italy and Southern Europe, driving renewals and account health. They will lead software implementations in Italian and partner with account executives to identify growth opportunities.

Customer Success Manager I, Italy

You will own the end-to-end customer relationship for accounts across Italy and Southern Europe, driving renewals and product engagement. Additionally, you will lead Hub implementations in Italian and partner with Account Executives to identify cross-sell opportunities.

Customer Success Manager - Commercial

Manage a portfolio of 45–55 mid-market accounts to drive product adoption, retention, and growth. Lead commercial conversations including renewals and expansions while building multi-threaded relationships across client organizations.