The representative will assist clients throughout their travel journey via email, phone, and messaging, handling general questions, confirming reservations, and supporting minor itinerary changes. Key duties include providing destination information, following up before departure, and escalating complex issues while maintaining a positive client experience.
Remote Support Jobs in Mexico (213)
Remote in = Mexico
Job category = Support
The representative will assist clients throughout their entire travel journey, from initial inquiry to return home, by providing friendly support and coordinating necessary travel details. Key duties include handling client inquiries via multiple platforms, confirming reservations, supporting itinerary changes, and ensuring travelers are prepared before departure.
The representative will assist clients throughout their entire travel journey, handling inquiries, coordinating details, and ensuring client confidence and care. Key duties include supporting clients via email, phone, and messaging, confirming reservations, reviewing itineraries, and providing necessary travel information.
The associate will assist travelers with planning and preparation by communicating via email, phone, and messaging to provide guidance and support travel-related inquiries. Key duties include reviewing travel plans, confirming trip details, providing information on destinations and guidelines, and following up with travelers before departure.
SAP BASIS Digital Customer Engagement Manager
Valce Talent Solutions
·
Full Time
·
13 Weeks Ago
Valce Talent Solutions
The role involves advising customers on technical architecture and landscape issues, supporting the de-escalation of critical customer situations, and participating in customer release and maintenance activities. Responsibilities also include providing ongoing technical support and reviewing account status as complexity increases.
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The specialist will provide responsive and professional customer support via multiple channels, assisting clients with luxury and leisure travel reservations, itinerary updates, and special accommodations. They must also monitor bookings for accuracy, follow up on client satisfaction, and resolve concerns with a solutions-focused mindset.
The specialist will provide responsive and professional customer support via phone, email, and messaging, assisting clients with luxury and leisure travel reservations, itinerary updates, and special accommodations. They must also monitor bookings for accuracy, resolve client concerns, and maintain organized records.
The representative will support clients throughout their travel journey by responding to inquiries, resolving issues, and providing booking updates via email, phone, and messaging platforms. Key duties include assisting with bookings, changes, cancellations, and handling client concerns with empathy.
The specialist will provide responsive and professional customer support via multiple channels, assisting clients with luxury and leisure travel reservations, itinerary updates, and special accommodations. They must also monitor bookings for accuracy and resolve client questions or concerns with a solutions-focused mindset.
Agents will independently handle a broad range of contributor support issues, including moderately complex cases, using sound judgment and clear communication across email and chat channels. They must also document investigations thoroughly and contribute feedback to improve workflows and documentation.
The representative will support clients throughout their travel journey by responding to inquiries, resolving issues, and providing booking updates via email, phone, and messaging platforms. Key duties include assisting with bookings, changes, cancellations, and handling client concerns with empathy.
The specialist will provide responsive and professional customer support via multiple channels, assisting clients with luxury and leisure travel reservations, itinerary updates, and special accommodations. This includes monitoring bookings for accuracy and resolving client questions or concerns with a solutions-focused mindset.
The Travel Customer Representative will support clients throughout their travel journey by assisting with inquiries, resolving issues, and providing booking updates via email, phone, and messaging platforms. Key duties include managing travel bookings, changes, cancellations, and ensuring client satisfaction through follow-up.
The representative will provide high-quality, personalized support across multiple customer channels, acting as an extension of client brands to ensure premium interactions. They must utilize leading CX technology to enhance the customer journey and collaborate with coaches to optimize performance.
The specialist will be the first contact for new partners, ensuring alignment on expectations for a high-quality mobile app and website launch by managing a portfolio of partners through the onboarding journey. Key duties include advocating for restaurant owners, coaching them on best practices, improving internal processes, and providing product feedback to engineering.
The representative will consistently deliver empathetic and professional support via high-volume inbound phone calls, chats, and emails, while effectively managing multiple concurrent conversations and tasks. They must take ownership of complex issues, using sound judgment to drive end-to-end resolution and consistently meet high customer satisfaction scores.
Luxury Travel Consultant – Customer Experience (Remote)
Prestige Travel Agency by Mich
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·
13 Weeks Ago
Prestige Travel Agency by Mich
The specialist will provide responsive customer support via multiple channels, assisting clients with luxury and leisure travel reservations, itinerary updates, and special accommodations. This includes monitoring bookings for accuracy and resolving client concerns with professionalism and a solutions-focused mindset.
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Luxury Travel Consultant – Customer Experience (Remote)
Prestige Travel Agency by Mich
·
·
13 Weeks Ago
Prestige Travel Agency by Mich
The specialist will provide responsive and professional customer support via multiple channels, assisting clients with luxury and leisure travel reservations, itinerary updates, and special accommodations. Responsibilities also include monitoring bookings for accuracy, following up on client satisfaction, and resolving concerns with a solutions-focused mindset.
Luxury Travel Consultant – Customer Experience (Remote)
Prestige Travel Agency by Mich
·
·
13 Weeks Ago
Prestige Travel Agency by Mich
The specialist will provide responsive customer support via multiple channels, assisting clients with luxury and leisure travel reservations, itinerary updates, and special accommodations. This includes communicating essential travel details and monitoring bookings to ensure accuracy and client satisfaction.
Luxury Travel Consultant – Customer Experience (Remote)
Prestige Travel Agency by Mich
·
·
13 Weeks Ago
Prestige Travel Agency by Mich
This role involves providing responsive and professional customer support via multiple channels, assisting clients with luxury and leisure travel reservations, itinerary updates, and special accommodations. The specialist will also monitor bookings for accuracy and resolve client questions or concerns with a solutions-focused mindset.
Luxury Travel Consultant – Customer Experience (Remote)
Prestige Travel Agency by Mich
·
·
13 Weeks Ago
Prestige Travel Agency by Mich
The specialist will provide responsive and professional customer support via multiple channels, assisting clients with luxury and leisure travel reservations, itinerary updates, and special accommodations. Responsibilities also include monitoring bookings for accuracy and resolving client questions or concerns with a solutions-focused mindset.
Luxury Travel Consultant – Customer Experience (Remote)
Prestige Travel Agency by Mich
·
·
13 Weeks Ago
Prestige Travel Agency by Mich
The specialist will provide responsive customer support via multiple channels, assisting clients with luxury and leisure travel reservations, itinerary updates, and special accommodations. This includes communicating essential travel details and monitoring bookings to ensure accuracy and client satisfaction.
Luxury Travel Consultant – Customer Experience (Remote)
Prestige Travel Agency by Mich
·
·
13 Weeks Ago
Prestige Travel Agency by Mich
The specialist will provide responsive and professional customer support via multiple channels, assisting clients with luxury and leisure travel reservations, itinerary updates, and special accommodations. Responsibilities also include monitoring bookings for accuracy, resolving client concerns, and maintaining organized records.
Luxury Travel Consultant – Customer Experience (Remote)
Prestige Travel Agency by Mich
·
·
13 Weeks Ago
Prestige Travel Agency by Mich
The specialist will provide responsive and professional customer support via multiple channels, assisting clients with luxury and leisure travel reservations, itinerary updates, and special accommodations. This includes monitoring bookings for accuracy and resolving client questions or concerns with a solutions-focused mindset.
Luxury Travel Consultant – Customer Experience (Remote)
Prestige Travel Agency by Mich
·
·
13 Weeks Ago
Prestige Travel Agency by Mich
The specialist will provide responsive customer support via multiple channels, assisting clients with luxury and leisure travel reservations, itinerary updates, and special accommodations. This includes monitoring bookings for accuracy and resolving client questions or concerns with a solutions-focused mindset.
Luxury Travel Consultant – Customer Experience (Remote)
Prestige Travel Agency by Mich
·
·
13 Weeks Ago
Prestige Travel Agency by Mich
The specialist will provide responsive customer support via multiple channels, assisting clients with luxury and leisure travel reservations, itinerary updates, and special accommodations. This includes communicating essential travel details and monitoring bookings to ensure accuracy and client satisfaction.
New remote support jobs delivered to your inbox
We'll notify you when new positions matching this search are posted
The CX Associate will serve as the main point of contact for platform workers, providing excellent customer service and managing tickets within the Freshdesk system. Responsibilities include resolving worker issues related to background checks and onboarding, monitoring turnaround times, and collaborating with internal teams on discrepancies.
The specialist will provide troubleshooting and maintenance for a Google Apps Script-based ERP system and planning dashboard, diagnosing and resolving issues using technical knowledge and AI guidance. This includes addressing human error, monitoring Google Sheet performance, fixing structural issues, and identifying system improvement opportunities.
Luxury Travel Consultant – Customer Experience (Remote)
Prestige Travel Agency by Mich
·
·
14 Weeks Ago
Prestige Travel Agency by Mich
The specialist will provide responsive customer support via multiple channels, assisting clients with luxury and leisure travel reservations, itinerary updates, and special accommodations. This includes communicating essential travel details and monitoring bookings to ensure accuracy and client satisfaction.
Customer Support Assistant – Door Hardware & Security Products | Remote (Latin America-based)
Atomic HR
·
·
14 Weeks Ago
Atomic HR
The role involves managing incoming customer inquiries, filtering spam, converting valid leads into support tickets, and communicating with customers to identify their needs for door hardware and security products. Additionally, the assistant will prepare accurate quotes and invoices, track orders, and support the team by creating training materials.
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