For Employers

The Sydney Call Centre

Remote Job Openings at The Sydney Call Centre (75)

Remote Outbound Sales Representative Nova Scotia)

Canada 0-2 yrs exp Sales

The representative will handle inbound and outbound customer interactions to resolve issues, troubleshoot technical problems, and sell products. They are responsible for account management, meeting sales targets, and ensuring a high-quality customer experience.

Work At Home Customer Care Agent (Full-Time)

Canada 0-2 yrs exp Support

The representative is responsible for resolving customer issues, providing technical support, and identifying sales opportunities to upgrade products. They must maintain high-quality customer interactions while effectively managing accounts and escalating complex issues to management.

Remote Call Center Representative (Manitoba)

Canada 0-2 yrs exp Support

The representative will handle inbound customer inquiries, troubleshoot technical issues, and manage sales opportunities to upgrade products. They are responsible for resolving customer issues effectively while maintaining a positive and professional demeanor.

Entry Level Remote Customer Service Representative (Manitoba)

Canada 0-2 yrs exp Support

The representative will handle inbound calls, troubleshoot technical issues, and manage customer accounts to ensure high-quality service. They are also responsible for identifying sales opportunities and resolving customer concerns effectively.

Work at Home Contact Center Agent

Canada 0-2 yrs exp Support

The representative will handle inbound customer inquiries, troubleshoot technical issues, and assist with product sales and account management. They are responsible for ensuring first call resolution while maintaining a positive and professional customer experience.

Full-Time Remote Customer Service Representative (Manitoba)

Canada 0-2 yrs exp Support

The representative will handle inbound calls, troubleshoot technical issues, and perform account management tasks to resolve customer needs. They are also responsible for identifying sales opportunities and maintaining a positive customer experience.

Entry Level Remote Customer Service Representative (Nova Scotia)

Canada 0-2 yrs exp Support

The representative will handle inbound calls, troubleshoot technical issues, and manage customer accounts to ensure high-quality service. They are also responsible for identifying sales opportunities and resolving customer concerns effectively.

Work-at-Home Customer Service Representative Job Openings (Full-Time)

Canada 0-2 yrs exp Support

Handle inbound customer inquiries, troubleshoot technical issues, and assist with product and service management. Recognize sales opportunities to upgrade services while ensuring first call resolution and effective problem solving.

Work-At Home Telephone Sales Representative (Full-Time)

Canada 0-2 yrs exp Sales

The representative will conduct outbound sales calls to acquire and upsell customers while providing product information and technical support. They are responsible for resolving customer issues, managing accounts, and ensuring first-call resolution through effective communication.

Remote Call Center Representative (Nova Scotia)

Canada 0-2 yrs exp Support

The representative will handle inbound customer inquiries, troubleshoot technical issues, and assist with product sales and account management. They are responsible for ensuring first call resolution while maintaining a positive and professional customer experience.

Remote Customer Service Representative (Nova Scotia)

Canada 0-2 yrs exp Support

The representative will handle inbound and outbound customer inquiries, troubleshoot technical issues, and manage sales opportunities to upgrade products. They are responsible for resolving customer issues, maintaining accurate account records, and ensuring a high-quality customer experience.

Remote Customer Service Representative (Manitoba)

Canada 0-2 yrs exp Support

The representative will handle inbound and outbound customer inquiries, troubleshoot technical issues, and resolve customer concerns while identifying sales opportunities. They are responsible for maintaining high-quality service standards, managing accounts, and escalating complex issues to management when necessary.

Full-Time Remote Customer Service Representative (Nova Scotia)

Canada 0-2 yrs exp Support

The representative will handle inbound calls, troubleshoot technical issues, and manage customer accounts to ensure high-quality service. They are also responsible for identifying sales opportunities and resolving customer concerns effectively.

Work-At-Home Call Center Representative (Full-Time)

Canada 0-2 yrs exp Support

Handle inbound customer inquiries, troubleshoot technical issues, and provide support for sales and account management. Ensure first-call resolution while maintaining a professional and positive customer experience.

Remote Inbound Sales Representative (Nova Scotia)

Canada 0-2 yrs exp Sales

The representative will handle inbound and outbound customer inquiries, troubleshoot technical issues, and promote products to ensure customer satisfaction. They are responsible for account management, resolving support issues, and achieving first-call resolution.

Remote Customer Service Agent (Work at Home)

Canada 0-2 yrs exp Support

The agent is responsible for resolving customer support issues, selling new products, and ensuring a high-quality customer experience. They must utilize systems to manage accounts, handle customer dissatisfaction, and ensure first-call resolution.

Call Centre Representative (Blended)

Canada 0-2 yrs exp Others

Handle inbound and outbound customer contacts to resolve issues, provide technical support, and sell products or services. Accurately document customer interactions and maintain professional communication standards while meeting performance targets.

Work-From-Home Customer Service Representative (Full-Time)

Canada 0-2 yrs exp Support

The representative will handle inbound and outbound customer inquiries, provide technical support, and identify sales opportunities to upgrade products. They are responsible for resolving customer issues, maintaining accurate account records, and ensuring a positive customer experience.

French Speaking Customer Service Representative

Canada 0-2 yrs exp Support

Provide professional customer support to French-speaking clients via phone, email, and chat while maintaining accurate records in CRM systems. Resolve customer inquiries and complaints while meeting performance targets for quality and productivity.

Entry Level Business Development Representative

Canada 0-2 yrs exp Sales

Identify and prospect qualified leads through various channels including outbound calling, social media, and email campaigns. Facilitate sales cycles and maintain accurate documentation of all interactions within the CRM database.

Collection Agent Job Openings (Part-Time)

Canada 0-2 yrs exp Others

The Collections Representative will manage outbound and inbound calls to resolve past-due accounts while negotiating payment arrangements. They are responsible for maintaining professional relationships with customers and meeting monthly recovery performance goals.

Collection Agent Job Openings (Full-Time)

Canada 0-2 yrs exp Others

The Collections Agent is responsible for managing inbound and outbound calls to resolve past-due customer accounts through negotiation and empathy. They must maintain accurate records, meet recovery goals, and adhere to all company policies and ethical recovery practices.

Call Center Agent Job Openings (Full-Time)

Canada 0-2 yrs exp Support

Handle inbound and outbound customer contacts professionally to ensure first call resolution and accurate documentation. Research information, answer customer questions, and up-sell products while adhering to company policies and procedures.

Work-at-Home Customer Service Representative Job Openings (Full-Time)

Canada 0-2 yrs exp Support

The representative will handle inbound customer inquiries, troubleshoot technical issues, and assist with product and service management. They are also responsible for identifying sales opportunities and ensuring first-call resolution through effective problem solving.

Work-at-Home Customer Service Representative Job Openings (Full-Time)

Canada 0-2 yrs exp Support

Handle inbound customer inquiries, troubleshoot technical issues, and assist with product and service management. Recognize sales opportunities to upgrade services while ensuring first call resolution through effective problem solving.

Remote Call Center Representative Job Openings (Full-Time)

Canada 0-2 yrs exp Support

Handle inbound customer inquiries, troubleshoot basic technical issues, and assist with product and service management. Responsibilities include resolving customer issues, identifying sales opportunities for upgrades, and ensuring first-call resolution.

Entry-Level High-Value Account Prospecting

Canada 0-2 yrs exp Others

The role focuses on identifying and qualifying new prospects through outbound outreach and targeted campaigns to drive growth. Key duties include scheduling meetings between qualified leads and the executive team while maintaining accurate records in the CRM.

Full-Time Remote Call Center Representative

Canada 0-2 yrs exp Support

Handle inbound calls to provide customer service, technical support, and sales interactions for commercial and public sector clients. Responsibilities include resolving customer issues, managing accounts, and ensuring first-call resolution through effective problem-solving.

Remote Call Center Representative Job Openings (Full-Time)

Canada 0-2 yrs exp Support

Handle inbound customer inquiries, troubleshoot basic technical issues, and manage account updates. Representatives are also responsible for identifying sales opportunities to upgrade products and ensuring first-call resolution.

Call Center Sales Representative II (Experienced)

Canada 2-5 yrs exp Sales

The role involves making outbound calls to existing and prospective customers to promote, sell, and upsell products and services. Responsibilities include managing accounts via internal systems and collaborating with teams to resolve customer issues while meeting performance goals.

Remote Call Center Representative Job Openings (Full-Time)

Canada 0-2 yrs exp Support

Handle inbound customer inquiries, troubleshoot basic technical issues, and manage account updates. Responsibilities include identifying sales opportunities to upgrade products and ensuring first-call resolution through effective problem solving.

Full-Time Remote Call Center Representative

Canada 0-2 yrs exp Support

Handle inbound customer service, help desk, and back-office processing calls to resolve technical issues and manage accounts. Identify sales opportunities to upgrade products while ensuring a high-quality customer experience and first-call resolution.

Full-Time Remote Call Center Representative

Canada 0-2 yrs exp Support

Handle inbound customer service, help desk, and back-office processing calls to resolve technical issues and manage accounts. Focus on providing a best-in-class customer experience while identifying sales opportunities to upgrade products and services.

Remote Call Center Representative

Canada 0-2 yrs exp Support

Handle inbound calls and resolve customer inquiries professionally while documenting all interactions in the CRM system. Meet performance metrics regarding call quality and customer satisfaction while escalating complex issues when necessary.

Entry Level Remote Customer Service Representative (Prince Edward Island)

Canada 0-2 yrs exp Support

Handle inbound calls to resolve customer issues and manage accounts using internal systems. Identify opportunities for service upgrades and ensure first-call resolution for commercial and public sector clients.