GHL Support Virtual Assistant
Provide first-level technical support to clients via incoming calls to troubleshoot GoHighLevel issues. Document unresolved technical problems and escalate them to the back-end support team.
Remote Support Jobs in Aruba
Find remote support jobs as a Support Technician, Support Engineer, Customer Support Representative, Technical Support Manager, and more. We curate the best remote support jobs to match your area of expertise. Customer support deals with clearly communicating with the customers in troubleshooting, maintenance, installation of a product, and so much more. Remote Support jobs where people telecommute (work remotely) are on the rise. Stay ahead of the curve and find a remote job on the world's biggest remote job marketplace.
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Provide first-level technical support to clients via incoming calls to troubleshoot GoHighLevel issues. Document unresolved technical problems and escalate them to the back-end support team.
Manage lead administration, client onboarding and PDMR coordination, CRM and IT support, refunds and transfers, installment payments, invoices, and employee referral tracking. Maintain accurate operational records, respond to Sales team requests, escalate issues, and support process improvements.
The RPA Production Support Analyst will ensure the stable operation of RPA bots by managing incidents, troubleshooting issues, and implementing corrective actions. They will also collaborate with teams to drive process improvements and support the L1/L2 support staff.
Provide technical support and facilitate communication between the IT department and international clients. Manage and update information in the CRM while ensuring project deadlines and documentation are maintained.
Provide prompt and effective customer support to Japanese-speaking players while acting as an official representative within the game community. Monitor in-game transactions for fraudulent activity and collaborate with internal teams to resolve technical issues and report community trends.
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The Customer Support Specialist acts as the primary point of contact for a SaaS clinical trial platform, managing inbound tickets and ensuring timely resolution within SLAs. They are responsible for documenting interactions in Salesforce, conducting user training, and maintaining HIPAA compliance while supporting clinical research workflows.
Manage high-volume inbound customer calls while providing technical and administrative support for healthcare technology products. Accurately document all interactions in Salesforce and assist new clients with the onboarding process.
The specialist will communicate with customers across multiple channels including phone, email, and live chat to provide accurate product information. They are responsible for handling order inquiries, resolving after-sales requests, and ensuring a high-quality customer experience.
Manage diverse customer inquiries via email and phone, including order handling, returns, and delivery coordination. Communicate essential customer feedback to internal departments such as Logistics and Category Management.
The role involves managing recruitment campaigns from setup to completion, including candidate communication and documentation. You will also provide administrative support to the recruitment team and maintain accurate candidate records.
You will act as the primary point of contact for customers and partners, managing requests through Zendesk and ensuring high-quality service. Additionally, you will handle operational tasks such as order management, data analysis, and process optimization to improve product and service delivery.
Responsible for the support and evolution of the ServiceNow environment, including the analysis and resolution of incidents and problems. Develops and configures platform features, workflows, and integrations with corporate systems like SAP and DocuSign.
Lead implementation and enhancement projects for ServiceNow CSM and CRM modules while designing scalable workflows. Configure customer service portals, automation, and enterprise integrations using Flow Designer and IntegrationHub.
The role involves managing inbound and outbound calls to handle appointments, inquiries, and client concerns while maintaining a luxury service standard. Additionally, the employee will support administrative tasks, inventory monitoring, and social media engagement to ensure efficient virtual front desk operations.
The Virtual Assistant will manage CRM workflows, lead responses, and pipeline organization within GoHighLevel. Additionally, the role involves tracking marketing performance across Meta and Google Ads and assisting with content creation and social media management.
You will serve as a primary resource for billing, programming, and technical troubleshooting while promoting company products to customers. The role involves taking back-to-back phone calls to provide solutions for customer needs and technical issues.
You will serve as an information resource for billing, programming, and technical troubleshooting while promoting products to customers. The role involves taking back-to-back phone calls to provide solutions for customer needs and technical issues.
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The Remote Support Specialist will assist customers with inquiries, requests, and routine issues through various communication channels. They are also responsible for updating customer records and maintaining accurate information while adhering to company service standards.
The specialist will assist clients throughout their travel journey by managing reservations, bookings, and cancellations via phone, email, and messaging. They are also responsible for providing destination information and proactively resolving travel-related inquiries to ensure customer satisfaction.
The coordinator will manage client inquiries via multiple channels and process travel itinerary changes or cancellations. They are also responsible for conducting proactive check-ins and resolving customer concerns with a professional approach.
The representative will manage travel bookings, modifications, and cancellations while providing support to clients via various communication channels. They are responsible for delivering accurate travel information and proactively resolving any issues to ensure a smooth client experience.
Manage high-volume inbound customer calls while providing technical support and administrative assistance. Document all interactions in Salesforce and guide new clients through the onboarding process.
The Customer Support Executive will be responsible for handling customer inquiries and providing support in a remote environment. The role requires maintaining high standards of communication and customer service throughout the shift.
Provide excellent customer service to clients in a remote environment. Maintain a professional and distraction-free home office space for daily operations.
Provide excellent customer service to clients from a dedicated home office environment. Collaborate with the team while maintaining compliance and training standards.
The Customer Support Agent acts as the primary point of contact for customers, resolving issues via email and chat. They collaborate with internal teams to find solutions and escalate inquiries to relevant departments when necessary.
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The specialist will handle customer requests, documentation, and complaints while ensuring compliance with internal procedures. They will also collaborate with internal teams like Sales and Account Management to maintain high service quality.
The Support Specialist resolves complex, high-risk escalations for customers and drivers while serving as the final internal escalation point. They also provide operational guidance to outsourced teams and identify process improvements to reduce recurring issues.
You will be responsible for empowering customers and colleagues through the effective use of company products. The role involves enhancing customer experiences and building lasting professional connections.
Provide technical assistance to customers and internal users via phone, email, and chat while troubleshooting hardware and software issues. Document interactions, resolve connectivity problems, and escalate complex technical issues to the appropriate teams.
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