Remote Support Engineer Jobs in Canada

25 Support Engineer jobs in Canada available for remote work from home. Apply for positions such as Support Engineer , Support Engineer, Technical Support Engineer and more! Discover the best work-from-home or hybrid, full- and part-time jobs.

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Remote Support Engineer Jobs in Canada (25)

Search = Support Engineer Remote in = Canada
Foundant + smartsimple is hiring for remote Support Engineer

Support Engineer

Foundant + smartsimple · Full Time · 2 Weeks Ago
Foundant + smartsimple
🌎 Canada, United States ⭐ 5-10 yrs exp πŸ’Ό Software Development Support Engineer
The Support Engineer is responsible for resolving high-volume technical tickets for the SmartSimple platform while maintaining strict SLA targets. They will also author internal knowledge base articles and collaborate with implementation teams to resolve client blockers.
Mintlify is hiring for remote Support Engineer

Support Engineer

Mintlify · Full Time · 3 Weeks Ago
Mintlify
🌎 Canada πŸ’΅ 120K - 140K per year ⭐ 2-5 yrs exp πŸ’Ό Software Development Support Engineer
Partner with engineering to investigate and resolve bugs by shipping fixes directly into production codebases. Build AI-powered agents and internal tooling to automate support processes and reduce recurring issues.
Olive Systems Group Inc is hiring for remote Technical Support Engineer

Technical Support Engineer

Olive Systems Group Inc · Full Time · 2 Days Ago
Olive Systems Group Inc
🌎 Canada, Finland, United States ⭐ 2-5 yrs exp πŸ’Ό Software Development Support Engineer
Act as a product expert providing technical support via email and phone to help customers utilize the web data platform. Troubleshoot complex issues and collaborate with Engineering and Product teams to identify root causes and recommend best practices.
Recharge is hiring for remote Support Engineer (Skio)

Support Engineer (Skio)

Recharge · Full Time · 2 Days Ago
Recharge
🌎 Canada, United States πŸ’΅ $54000 - $64000 per year ⭐ 2-5 yrs exp πŸ’Ό Software Development Support Engineer
Provide world-class technical support to merchants by troubleshooting issues and guiding them through subscription platform features. Identify recurring bugs and escalate them to engineering with necessary context to ensure product improvement.

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Smile Digital Health is hiring for remote Application Support Engineer (Remote Canada)

Application Support Engineer (Remote Canada)

Smile Digital Health · Full Time · 1 Week Ago
Smile Digital Health
🌎 Canada πŸ’΅ 85000 - 100K per year ⭐ 2-5 yrs exp πŸ’Ό Software Development Support Engineer
The role involves troubleshooting support tickets, fixing bugs, and developing tools to support healthcare data platform implementations. It requires collaborating with cross-functional teams and participating in an on-call rotation for Tier 2 technical support.

Customer Support Engineer

The Descartes · Full Time · 1 Week Ago
The Descartes
🌎 Canada πŸ’΅ 50000 - 60000 per year ⭐ 2-5 yrs exp πŸ’Ό Software Development Support Engineer
Provide expert technical support for E-commerce applications to ensure business continuity and high customer satisfaction. Proactively monitor application performance and collaborate with internal teams to resolve complex technical issues.
Tailscale is hiring for remote Senior Customer Support Engineer (Tier 3), Customer Escalations

Senior Customer Support Engineer (Tier 3), Customer Escalations

Tailscale · Full Time · 1 Week Ago
Tailscale
🌎 Canada πŸ’΅ 154K - 192K per year ⭐ 5-10 yrs exp πŸ’Ό Software Development Support Engineer
Own high-severity technical escalations from intake to resolution, performing deep-dive investigations and reproducing complex bugs. Partner with Product and Engineering teams to provide detailed handoff packages and translate patterns into product improvements.

Product Support Engineer

Samsara · Full Time · 1 Week Ago
Samsara
🌎 Canada πŸ’΅ 101K - 130K per year ⭐ 5-10 yrs exp πŸ’Ό Software Development Support Engineer
Serve as the final technical escalation point for ELD compliance products, ensuring data integrity and regulatory adherence. Coordinate with R&D to resolve complex product issues and develop operational runbooks for new feature launches.
Docker is hiring for remote Principal Support Engineer

Principal Support Engineer

Docker · Full Time · 2 Weeks Ago
Docker
🌎 Canada πŸ’΅ 247K - 353K per year ⭐ 5-10 yrs exp πŸ’Ό Software Development Support Engineer
Build and maintain agentic automation workflows and full-stack support tooling to improve efficiency and resolution speed. Partner with engineering and operations teams to integrate CRM and data systems while ensuring production hygiene and observability.
Tailscale is hiring for remote Customer Support Engineer

Customer Support Engineer

Tailscale · Full Time · 4 Weeks Ago
Tailscale
🌎 Canada πŸ’΅ 129K - 162K per year ⭐ 2-5 yrs exp πŸ’Ό Software Development Support Engineer
Serve as the primary escalation point for complex technical tickets, diagnosing advanced networking and identity provider issues. Partner cross-functionally with Product and Engineering teams to reduce user friction and mentor Tier 1 support staff.

CyberArk Support Engineer

KeyData Cyber · Full Time · 4 Weeks Ago
KeyData Cyber
🌎 Canada πŸ’΅ 35 - 45 per hour ⭐ 2-5 yrs exp πŸ’Ό Software Development Support Engineer
Provide Level 2 and Level 3 support for enterprise CyberArk environments, focusing on incident response and root cause analysis. Perform advanced system administration tasks and collaborate with infrastructure teams to resolve platform and network issues.
Federato is hiring for remote  Technical Support Engineer II

Technical Support Engineer II

Federato · Full Time · 5 Weeks Ago
Federato
🌎 Canada, United States πŸ’΅ $100K - $130K per year ⭐ 2-5 yrs exp πŸ’Ό Software Development Support Engineer
Resolve moderately complex technical issues escalated from L1, focusing on data validation and workflow troubleshooting. Contribute to the internal knowledge base by documenting solutions and mentoring L1 engineers.
Smile Digital Health is hiring for remote Support Engineer - Level 2

Support Engineer - Level 2

Smile Digital Health · Full Time · 7 Weeks Ago
Smile Digital Health
🌎 Canada ⭐ 2-5 yrs exp πŸ’Ό Software Development Support Engineer
The role involves analyzing and resolving complex technical issues for internal and external customers while collaborating with core development teams. It also includes mentoring Tier 1 staff and participating in major incident response teams.

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Calix is hiring for remote Senior Systems Engineer, Technical Support

Senior Systems Engineer, Technical Support

Calix · Full Time · Yesterday
Calix
🌎 Canada, United States πŸ’΅ $90000 - $172K per year ⭐ 5-10 yrs exp πŸ’Ό Software Development Systems Engineer
Provide advanced technical escalation support for CalixOne and cloud-connected Wi-Fi solutions to resolve complex customer issues. Create technical documentation and collaborate cross-functionally to improve the customer experience and product performance.
PointClickCare is hiring for remote Ai Solution Engineer - (Technology Support)

Ai Solution Engineer - (Technology Support)

PointClickCare · Full Time · 5 Days Ago
PointClickCare
🌎 Canada πŸ’΅ 115K - 130K per year ⭐ 2-5 yrs exp πŸ’Ό Software Development
Build and support AI agents and intelligent workflows using Microsoft Azure tools to streamline corporate operations. Collaborate with cross-functional teams to design scalable AI-driven automation and integrate LLM-based agents with enterprise systems.
Boomi  is hiring for remote Software Support Senior Engineer

Software Support Senior Engineer

Boomi · Full Time · 8 Weeks Ago
Boomi
🌎 Canada πŸ’΅ 153K - 192K per year ⭐ 2-5 yrs exp πŸ’Ό Software Development
Manage complex customer technical issues and provide timely solutions via virtual meetings, chat, and email. Collaborate with Product and Engineering teams to provide customer feedback for new feature identification.
Bitmovin is hiring for remote Software Engineer in Support

Software Engineer in Support 17 APPLICANTS

Bitmovin · Full Time · 16 Weeks Ago
Bitmovin
🌎 Canada, India, Singapore ⭐ 2-5 yrs exp πŸ’Ό Software Development Software Engineer
You will act as the technical voice for Bitmovin products, assisting customers with integration, problem identification, and resolution within their video workflows. Additionally, you will manage strategic accounts by providing custom solutions, training, and advocating for customer needs internally.
Nerdio is hiring for remote Escalation Engineer (Tier 3 Support)

Escalation Engineer (Tier 3 Support)

Nerdio · Full Time · 1 Week Ago
Nerdio
🌎 Canada, United States πŸ’΅ $80000 - $100K per year ⭐ 5-10 yrs exp πŸ’Ό Software Development
Act as the final point of escalation for complex technical issues, performing deep analysis to identify root causes and implement long-term solutions. Collaborate with Product and Engineering teams while mentoring Tier 1 and Tier 2 engineers to improve overall team capability.

Manager, Software Engineering Support

Shipfusion · Full Time · 1 Week Ago
Shipfusion
🌎 Canada πŸ’΅ 120K - 135K per year ⭐ 5-10 yrs exp πŸ’Ό Support
Lead the Development Support team in investigating production issues, fixing bugs, and improving platform stability. Act as the primary technical escalation point while writing high-quality code in PHP and React to reduce technical debt.

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