(Fluent English) L2 Backend Developer and Support Engineer (Remote)

SCADA Support Engineer

This role is responsible for resolving SCADA and OT-related technical tickets, including network communication failures and HMI graphic issues. The engineer will also support global power plant assets, assist field technicians, and maintain critical infrastructure.

IT Systems Support Engineer – Cebu, Philippines

The Support Engineer will troubleshoot technical issues across Windows, Microsoft 365, and network infrastructure while managing client communications. They are responsible for maintaining ticket queues, creating internal documentation, and acting as a liaison between clients and vendors.

CCaaS Support Engineer

Provide Level 1 and Level 2 technical support for CCaaS platforms including Genesys Cloud and Amazon Connect. Manage incident resolution, IVR configurations, and system monitoring to ensure optimal call flow and operational performance.

IT Support Engineer (Remote)

Customer Support Engineer (CSE)

Manage complex customer issues from intake through resolution, including technical investigation and cross-functional escalation. Participate in global on-call rotations and coordinate high-severity incidents across engineering and product teams.

Technical Support Engineer

The Technical Support Engineer monitors system health, manages incident triage, and coordinates resolution across technical and business teams. This role also involves preparing operational reports and leveraging AI tools to improve productivity and automate tasks.

Sr. Techncical Support Engineer

The role involves handling incoming technical support cases and calls while diagnosing and resolving complex system and network issues. You will collaborate with Product, DevOps, and R&D teams to provide innovative solutions and maintain a comprehensive knowledge base.

Junior Technical Support Engineer

The Technical Support Engineer is responsible for real-time monitoring, incident triage, and coordination across technical and business teams to ensure operational continuity. They also manage incident documentation, prepare performance reports, and act as a liaison between stakeholders and vendors.

Automation Support Engineer ( Remote | Philippines)

Provide Tier 2 and Tier 3 technical support while designing and implementing automation workflows within a low-code environment. Collaborate with customers and cross-functional teams to ensure platform stability, scalability, and effective issue resolution.

Senior IT Support Engineer

The Senior IT Support Engineer will provide hands-on technical support and manage IT operations for team members across the APAC region. Responsibilities include troubleshooting complex issues, managing hardware logistics, and coordinating with the US-based IT team to maintain consistent support practices.

CDN Support Engineer I

You will troubleshoot technical issues for developers using tools like Zendesk and Discord while investigating performance problems related to caching, DNS, and network connectivity. Additionally, you will collaborate with engineering teams to resolve bugs and contribute to internal documentation to improve platform reliability.

IT Support Engineer - Enterprise AI

The role involves managing the support queue for enterprise AI tools, diagnosing issues, and guiding users through data-source approval processes. Additionally, the engineer will build knowledge base documentation and assist in the rollout of new AI plugins and pilot programs.

Support Engineer (EMEA - Weekends)

Provide timely technical support to developers regarding billing, implementation, and optimization of Supabase services. Triage incoming support cases, maintain documentation, and collaborate with engineering teams to resolve issues.

AI Platform Support Engineer (APAC)

Partner with ML engineering teams to diagnose and resolve complex distributed systems and infrastructure issues in production. Drive long-term reliability improvements by building internal tooling, automation, and documentation.

App Dev & Support Engineer III

The role involves designing, documenting, testing, and debugging software systems throughout the full development life cycle. It also requires managing user requirements, providing project estimates, and serving as a technical expert on development projects.

Support Engineer L2 - MSP

Take ownership of escalated Level 2 incidents to resolve complex desktop, application, and networking faults. Act as a technical bridge between support and infrastructure teams while maintaining detailed records in the ITSM system.

Network Engineer – Field Support

The Network Engineer will deploy, configure, and maintain modern WAN and edge connectivity solutions across diverse customer environments. They will also provide real-time remote support and guidance to field technicians during installations, cutovers, and troubleshooting.

Senior Linux Administration/Level 3 Engineer - (Remote) Support Clients in USA

Tech Ops Engineer (Overnight Support EST)

Responsible for maintaining system uptime, integrity, and security of customer systems through architecture and monitoring. Tasks include managing Linux and containerized environments while collaborating with DevOps to automate core processes.

Technical Support & AI Engineer (Full Time, Remote)

You will serve as the primary escalation point for complex technical issues, managing them from investigation through resolution. Additionally, you will act as a bridge between the Support and Engineering teams to ensure only qualified technical defects are escalated.

Tech Ops Engineer (Overnight EST Support 1am -9am)

The Tech Ops Engineer is responsible for maintaining system uptime, integrity, and security for customer digital asset platforms. They will manage server hardware, software, and deployments while collaborating with DevOps to automate core operational tasks.

Junior Virtual Process Engineer / Operations Support 12 applicants

The role involves managing operational databases, documenting processes, and creating standard operating procedures to improve efficiency. You will also research operational bottlenecks and propose logical solutions to the management team.

Senior Systems Engineer (L3 / Escalation Support)

The Senior Systems Engineer serves as a primary technical escalation point for Level 1 and Level 2 technicians, taking ownership of complex issues across Microsoft environments, networks, and security systems. The role involves proactive system monitoring, root cause analysis, and the development of automation scripts to improve infrastructure health and efficiency.

Editorial Reviewer: Geology/ Geo engineering (Publication Support Services)

The reviewer will critically evaluate manuscript assessments to ensure they meet client expectations and provide actionable feedback to peer reviewers. They are responsible for maintaining quality standards, adhering to prescribed protocols, and meeting strict client deadlines.

Project Administrator (Engineering & Tender Support) - Work from Home/Dayshift