Remote Support Engineer Jobs in Germany

30 Support Engineer jobs in Germany available for remote work from home. Apply for positions such as Support Engineer, Support Engineer, Customer Support Engineer (m/f/x) and more! Discover the best work-from-home or hybrid, full- and part-time jobs.

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Remote Support Engineer Jobs in Germany (30)

Search = Support Engineer Remote in = Germany

Support Engineer

Exclusive Networks · Full Time · 7 Weeks Ago
Exclusive Networks
🌎 Germany ⭐ 0-2 yrs exp πŸ’Ό Software Development Support Engineer
You will support partners via phone, email, and ticket systems regarding cybersecurity solutions while analyzing and evaluating customer requests. Additionally, you will collaborate with 2nd level support and pre-sales teams to manage complex tasks and contribute to regional and international projects.

Support Engineer

Exclusive Networks · Full Time · 7 Weeks Ago
Exclusive Networks
🌎 Germany ⭐ 0-2 yrs exp πŸ’Ό Software Development Support Engineer
You will provide technical support for cybersecurity solutions to partners via phone, email, and ticketing systems. Additionally, you will analyze customer requests, handle standard inquiries independently, and collaborate with 2nd level support or manufacturers for complex tasks.
Makersite GmbH is hiring for remote Customer Support Engineer (m/f/x)

Customer Support Engineer (m/f/x)

Makersite GmbH · Full Time · 2 Days Ago
Makersite GmbH
🌎 Germany ⭐ 2-5 yrs exp πŸ’Ό Software Development Support Engineer
Investigate and troubleshoot complex customer-reported issues in a B2B SaaS environment, escalating unresolved tickets to engineering with detailed analysis. Collaborate with internal teams to provide root cause analysis and improve product documentation and self-service resources.
Nerdio is hiring for remote Internal Support Engineer

Internal Support Engineer

Nerdio · Full Time · 3 Days Ago
Nerdio
🌎 France, Germany, Netherlands, Poland, Serbia, Spain, United Kingdom ⭐ 5-10 yrs exp πŸ’Ό Software Development Support Engineer
Serve as the primary point of contact for internal IT support, managing tickets and resolving endpoint and identity issues. Administer Microsoft 365 workloads, Entra ID, and Intune to maintain the corporate cloud-first environment.
Wilken Software Group is hiring for remote CUSTOMER SUPPORT ENGINEER (M/W/D)

CUSTOMER SUPPORT ENGINEER (M/W/D)

Wilken Software Group · Full Time · 5 Days Ago
Wilken Software Group
🌎 Germany ⭐ 2-5 yrs exp πŸ’Ό Software Development Support Engineer
The role focuses on managing complex customer inquiries via an asynchronous, ticket-based system without phone support. Responsibilities include diagnosing technical errors, optimizing support playbooks, and collaborating with product teams to identify product gaps.

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Technical Support Engineer (m/w/d)

ESET · Full Time · 1 Week Ago
ESET
🌎 Germany ⭐ 2-5 yrs exp πŸ’Ό Software Development Support Engineer
Provide solution-oriented technical support to customers via phone, chat, and email while documenting issues and escalating complex cases to the development team. Ensure transparent status updates for stakeholders and participate in a rotating on-call schedule to maintain support operations.
 Aras Corporation is hiring for remote IT Support Engineer (m/f/d)

IT Support Engineer (m/f/d)

Aras Corporation · Full Time · 5 Weeks Ago
Aras Corporation
🌎 Germany ⭐ 5-10 yrs exp πŸ’Ό Software Development IT Support Engineer
Provide first-line technical support for hardware, software, and network issues while managing Microsoft 365 and virtualized environments. The role also involves automating IT processes via PowerShell and exploring AI-driven efficiencies for service delivery.

Senior Designated Support Engineer

Data Direct Networks · Full Time · 6 Weeks Ago
Data Direct Networks
🌎 Germany ⭐ 5-10 yrs exp πŸ’Ό Software Development Support Engineer
Provide advanced technical support for high-performance storage solutions and act as a senior escalation point for complex customer issues across the EMEA region. Collaborate with global engineering teams to resolve incidents, perform root cause analysis, and ensure the reliable operation of strategic customer environments.

Technical Support Engineer L2

Data Direct Networks · Full Time · 7 Weeks Ago
Data Direct Networks
🌎 Germany ⭐ 5-10 yrs exp πŸ’Ό Software Development Support Engineer
The role involves triaging, diagnosing, and troubleshooting complex issues with EXAScaler appliances and Lustre file systems in large production environments. Additionally, the engineer will collaborate with internal teams to enhance product quality and provide expert technical support to customers.

Technical Support Engineer L2

Tintri · Full Time · 7 Weeks Ago
Tintri
🌎 Germany ⭐ 5-10 yrs exp πŸ’Ό Software Development Support Engineer
The engineer will triage, diagnose, and troubleshoot complex issues with EXAScaler appliances and Lustre file systems in large production environments. They will also collaborate with engineering teams to enhance product quality and provide expert technical support to customers.
Ashby is hiring for remote Product Support Engineer - EMEA

Product Support Engineer - EMEA

Ashby · Full Time · 8 Weeks Ago
Ashby
🌎 Germany πŸ’΅ €45000 - €80000 per year ⭐ 2-5 yrs exp πŸ’Ό Software Development Support Engineer
The Support Engineer will diagnose and resolve technical issues while identifying patterns to drive product improvements. They will also collaborate with the engineering team and contribute to documentation and support enablement strategies.
happyhotel is hiring for remote Technical Support Engineer (m/w/d)

Technical Support Engineer (m/w/d)

happyhotel · Full Time · 8 Weeks Ago
happyhotel
🌎 Germany ⭐ 2-5 yrs exp πŸ’Ό Software Development Support Engineer
You will act as a technical generalist, analyzing complex system issues and bridging the gap between customers and the software development team. Additionally, you will optimize support processes, maintain internal tools, and prioritize technical initiatives to ensure system scalability.

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Sungrow Europe - Welcome traveler! is hiring for remote Technical Support Engineer (Service) - Germany

Technical Support Engineer (Service) - Germany

Sungrow Europe - Welcome traveler! · Full Time · 9 Weeks Ago
Sungrow Europe - Welcome traveler!
🌎 Germany ⭐ 2-5 yrs exp πŸ’Ό Software Development Support Engineer
You will provide technical support for PV, ESS, EV charging, and distribution products while delivering training to customers and installers. Additionally, you will coordinate with R&D to resolve technical issues, conduct site visits for data collection, and produce failure analysis reports.
Blackwall is hiring for remote Support Engineer - German Speaker

Support Engineer - German Speaker

Blackwall · Full Time · 11 Weeks Ago
Blackwall
🌎 Germany ⭐ 2-5 yrs exp πŸ’Ό Software Development Support Engineer
The Support Engineer will deliver high-quality technical assistance, including consulting for onboarding and configuration, and provide ongoing support services by troubleshooting issues and ensuring timely resolution. This involves working with ticketing systems, monitoring alerts, managing escalations, and assisting other technical teams with architecture and deployment best practices.
Dataiku is hiring for remote Technical Support Engineer

Technical Support Engineer

Dataiku · Full Time · 12 Weeks Ago
Dataiku
🌎 France, Germany, Netherlands, Spain, United Kingdom ⭐ 2-5 yrs exp πŸ’Ό Software Development Support Engineer
The Technical Support Engineer will be responsible for helping EMEA and global customers resolve technical issues related to Dataiku, including installation, security, and integration, while collaborating with internal teams for escalations. This role also involves communicating complex issues to the R&D team and documenting knowledge through technical articles for the knowledge base.
Malvern Panalytical is hiring for remote Customer Support Engineer

Customer Support Engineer

Malvern Panalytical · Full Time · 13 Weeks Ago
Malvern Panalytical
🌎 Germany ⭐ 2-5 yrs exp πŸ’Ό Software Development Support Engineer
The role involves being responsible for the installation, maintenance, and repair of company systems, providing on-site system support to customers. The engineer will act as the primary interface between Malvern Panalytical and customers, delivering the highest level of customer support.

Junior Field Services & Customer Support Engineer

Motorola Solutions · Full Time · 17 Weeks Ago
Motorola Solutions
🌎 Germany ⭐ 0-2 yrs exp πŸ’Ό Software Development Support Engineer
The role involves the independent commissioning, repair, maintenance, and upgrade of Motorola radio systems primarily in Germany, alongside providing technical support for complex communication systems to various organizations.

Field Services & Customer Support Engineer

Motorola Solutions · Full Time · 17 Weeks Ago
Motorola Solutions
🌎 Germany ⭐ 0-2 yrs exp πŸ’Ό Software Development Support Engineer
The role involves independent commissioning, repair, maintenance, and upgrade of Motorola radio systems, as well as providing technical support to customers post-commissioning. The engineer will also support various authorities and organizations with security-relevant tasks.
SMAVOO GmbH is hiring for remote IT Second Level Support Engineer (m/w/d)

IT Second Level Support Engineer (m/w/d)

SMAVOO GmbH · Full Time · 19 Weeks Ago
SMAVOO GmbH
🌎 Germany ⭐ 2-5 yrs exp πŸ’Ό Software Development Support Engineer
The engineer acts as the central technical contact point for customer projects, analyzing incidents and working deeply within customer system environments. Responsibilities include processing second-level tickets, performing technical analysis of faults on remote customer systems (Linux/Windows), and ensuring stable, functioning systems in collaboration with service and third-level teams.

Technical Support Engineer 80 - 100 % (w/m/d)

Hamilton Company · Full Time · 22 Weeks Ago
Hamilton Company
🌎 Germany ⭐ 0-2 yrs exp πŸ’Ό Software Development Support Engineer
The Technical Support Engineer will install and commission biobank and compound management systems for international clients, provide training and technical support, and perform maintenance and troubleshooting. They will also plan, execute, and document all service interventions while collaborating with cross-functional teams.

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Fynn GmbH is hiring for remote Support & Implementation Engineer (m/w/d)

Support & Implementation Engineer (m/w/d)

Fynn GmbH · Full Time · 1 Week Ago
Fynn GmbH
🌎 Germany ⭐ 2-5 yrs exp πŸ’Ό Software Development
Act as the technical bridge between the product and customers by managing onboarding, technical integrations, and data migrations. Responsible for diagnosing and solving technical issues in the PHP/Symfony backend and TypeScript layer while providing feedback for product development.
onpreo AG is hiring for remote Werkstudent (m/w/d) - Automation Engineer & Technical Support
🌎 Germany ⭐ 0-2 yrs exp πŸ’Ό Software Development
The role involves actively working on customer projects, technical integrations, and automations while gaining insight into modern SaaS systems and data-driven processes. Key tasks include capturing automation concepts with clients, implementing them using automation software, handling technical customer inquiries, and creating technical documentation.

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