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Remote Support Engineer Jobs in Germany

19 Support Engineer jobs in Germany available for remote work from home. Apply for positions such as Customer Support Engineer, Support Engineer - Tue to Sat, Support Engineer (Managed Services) (m/w/d) and more! Discover the best work-from-home or hybrid, full- and part-time jobs.

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Remote Support Engineer Jobs in Germany (19)

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Support Engineer - Tue to Sat

Germany, Netherlands, Serbia, United Kingdom $65000 - $80000 per year 2-5 yrs exp Software Development Support Engineer

Provide technical support to IT professionals and administrators for the Nerdio platform and Microsoft cloud technologies. Collaborate with customers to ensure successful environment deployments and resolve complex technical incidents.

High Performance Networking Technical Support Engineer (EMEA)

Provide high-quality technical support for networking products by taking ownership of user-reported issues and driving them to resolution. Collaborate cross-functionally to support cluster installations and ensure customer readiness for updates.

Enterprise Support Engineer

Germany, United Kingdom $120K - $200K per year 5-10 yrs exp Software Development Support Engineer

You will advise and handle support requests from enterprise customers while acting as a subject-matter expert for the PlanetScale platform. Additionally, you will identify product gaps and collaborate with engineering and sales teams to prioritize and escalate technical issues.

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PostgreSQL Database Support Engineer - EMEA (Remote)

France, Germany, Ireland, Oman, Portugal, Romania, United Kingdom 2-5 yrs exp Software Development Support Engineer

Provide expert technical assistance to customers' DBA teams by investigating complex database issues and performing detailed analysis. Create community content including blog posts, knowledge base articles, and webinars to support the open-source ecosystem.

IT Support Engineer (all genders)

Act as the primary contact for daily IT issues, managing the full ticket lifecycle from capture to resolution. Responsible for maintaining MDM, identity management, productivity tools, and optimizing business processes through SaaS automation and API integrations.

CUSTOMER SUPPORT ENGINEER (M/W/D)

The role focuses on managing complex customer inquiries via an asynchronous, ticket-based system without phone support. Responsibilities include diagnosing technical errors, optimizing support playbooks, and collaborating with product teams to identify product gaps.

Junior Field Services & Customer Support Engineer

The role involves the independent commissioning, repair, maintenance, and upgrade of Motorola radio systems primarily in Germany, alongside providing technical support for complex communication systems to various organizations.

Field Services & Customer Support Engineer

The role involves independent commissioning, repair, maintenance, and upgrade of Motorola radio systems, as well as providing technical support to customers post-commissioning. The engineer will also support various authorities and organizations with security-relevant tasks.

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Support & Implementation Engineer (m/w/d)

Germany 2-5 yrs exp Software Development

Act as the technical bridge between the product and customers by managing onboarding, technical integrations, and data migrations. Responsible for diagnosing and solving technical issues in the PHP/Symfony backend and TypeScript layer while providing feedback for product development.

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