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Remote Support Engineer Jobs in Colombia

16 Support Engineer jobs in Colombia available for remote work from home. Apply for positions such as Support Engineer, Production Support Engineer, Technical Support Engineer II - Costa Rica, Colombia and more! Discover the best work-from-home or hybrid, full- and part-time jobs.

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Remote Support Engineer Jobs in Colombia (16)

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Production Support Engineer

Argentina, Brazil, Colombia 2-5 yrs exp Software Development Support Engineer

The Production Support Engineer will monitor platform health, triage incidents, and manage the end-to-end incident response process. They will act as the primary bridge between technical engineering teams and end users, ensuring clear communication and effective resolution of service issues.

Technical Support Engineer II - Costa Rica, Colombia

Colombia, Costa Rica 2-5 yrs exp Software Development Support Engineer

You will handle escalated technical support tickets and troubleshoot complex issues independently while managing the full support lifecycle. Additionally, you will mentor junior team members and collaborate with cross-functional teams to improve product quality and support processes.

Amazon Connect Implementation & Support Engineer

Colombia, Costa Rica, Dominica, Dominican Republic 2-5 yrs exp Software Development Support Engineer

The engineer will implement and configure Amazon Connect environments, including contact flows, routing profiles, and Salesforce integrations. They are also responsible for troubleshooting Tier 2/3 telephony issues and supporting the migration from RingCentral.

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1st Line Support Engineer - Remote job (Shifts: including nights & weekends)

Provide 24/7 technical support to customers via phone, chat, and ticketing systems while maintaining the internal knowledge base. Analyze operational processes to identify opportunities for automation and improvement while collaborating with global teams.

Support Engineer - Veterinary HealthTech (Colombia)

The Support Engineer will manage technical onboarding, data migrations, and decommissioning workflows for veterinary software customers. They will also serve as a dedicated technical resource for the Customer Experience team by resolving escalated technical tickets and maintaining system documentation.

Technical Support Engineer (Remote) - Colombia

Colombia $10 - $12 per hour 2-5 yrs exp Software Development Support Engineer

Provide technical support for Windows environments, Microsoft 365, and network infrastructure while ensuring excellent customer service. Manage support requests, document troubleshooting steps, and collaborate with team members to resolve complex technical issues.

Senior IT Support Engineer (Part-Time)

Argentina, Chile, Colombia, Ecuador, Finland, Mexico, Paraguay, Peru, Uruguay 5-10 yrs exp Software Development IT Support Engineer

Provide advanced remote technical support for end-users, focusing on hardware, software, and networking issues within an SLA framework. Manage and administer Microsoft 365 and Azure environments, including user access, licenses, and security configurations.

Java Product Support Engineer

Debug and troubleshoot incidents with Sonatype products while reproducing defects for the engineering team. Act as a technical liaison between customers and product management to prioritize enhancements and maintain the knowledge base.

Product Support Engineer

Own and resolve complex technical escalations end-to-end across SaaS and cloud-native environments. Collaborate with Engineering and Infrastructure teams to investigate issues and improve operational documentation.

Senior Java Product Support Engineer

The engineer will debug and troubleshoot incidents with Sonatype products while replicating customer deployment environments for testing. They will also represent technical support interests in engineering discussions and contribute to the company's knowledge base and diagnostic tools.

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