Customer Service Representative – Utility Billing
Assist customers with natural gas billing inquiries, account balances, and payment processing. Maintain accurate account records while resolving customer concerns professionally and efficiently.
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Assist customers with natural gas billing inquiries, account balances, and payment processing. Maintain accurate account records while resolving customer concerns professionally and efficiently.
You will partner with account executives to drive technical sales, lead proof-of-concept engagements, and act as a trusted advisor for enterprise and government clients. You will evangelize event-driven architecture and agentic AI solutions while bridging the gap between complex technical capabilities and business outcomes.
The Account Executive drives the full sales cycle for SMB automotive clients, including prospecting, cold calling, and conducting virtual product demonstrations. They are responsible for achieving revenue targets and maintaining accurate records within the CRM system.
The Senior Manager, Global Billing leads and optimizes end-to-end global billing operations to ensure accurate, compliant, and efficient invoicing across multiple regions. This role establishes global standards, mentors cross-functional teams, and drives continuous improvement initiatives to enhance billing accuracy and operational performance.
The Proposal Manager coordinates federal proposal efforts from solicitation release through submission, partnering with cross-functional teams to develop compliant and competitive responses. They manage the full proposal lifecycle, including scheduling, compliance, content development, and review coordination.
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The Proposal Manager coordinates federal proposal efforts from solicitation release through submission, partnering with cross-functional teams to develop compliant and competitive responses. They manage the full proposal lifecycle, including scheduling, content development, review coordination, and ensuring adherence to organizational standards.
The Analytics Engineer designs, develops, and maintains data analytics solutions and business intelligence dashboards to provide actionable insights. They also collaborate with IT and analytics teams to optimize data pipelines, ensure data integrity, and promote scalable data practices.
The Telephonic Care Navigator conducts outreach to members to educate them on care gaps, schedule appointments, and connect them with community resources. They are responsible for maintaining accurate health records while meeting quality and performance metrics in a telephonic environment.
Design and develop log collection systems and pipelines for on-premise and cloud environments using tools like LogStash, Kafka, and LogBeats. Monitor and troubleshoot platform alerts while collaborating with security teams to ensure reliable data flow for SIEM and storage.
The Compliance Officer will administer and enhance the firm's Broker-Dealer and RIA compliance programs, including policy governance and supervisory procedures. They will also conduct branch inspections, review public communications, and provide regulatory guidance to business stakeholders.
The Senior Clinical Practice Performance Consultant provides enterprise-level clinical consultation to ensure regulatory alignment, quality, and operational readiness across various health programs. The role leads complex clinical analyses and cross-functional workstreams to develop scalable, audit-ready clinical solutions and governance frameworks.
The Dealer Services Licensing Specialist manages the licensing and insurance processes for dealers to ensure compliance with company standards and state regulations. This role involves verifying documentation, communicating with regulatory agencies, and maintaining accurate records within the company's operating systems.
The Telephonic Care Navigator conducts outreach to members to educate them on care gaps, schedule appointments, and connect them with community resources. They are responsible for maintaining high-quality service standards while ensuring compliance with HIPAA and internal performance metrics.
Perform complex clinical coding reviews to identify inaccuracies, documentation gaps, and opportunities to improve claim accuracy. Collaborate with internal and external partners to ensure compliance with reimbursement policies and regulatory requirements.
The Telephonic Care Navigator conducts telephonic outreach to members to educate them on care gaps, schedule appointments, and connect them with community resources. They are responsible for maintaining high-quality performance metrics while ensuring compliance with HIPAA and other health regulations.
The Enterprise Account Executive is responsible for managing the full sales cycle, including prospecting, lead generation, and conducting high-level sales presentations. They will also partner with research analysts and provide customer feedback to leadership to improve product and marketing effectiveness.
The Enterprise Account Executive is responsible for managing the full sales cycle, from prospecting and lead generation to conducting onsite presentations and closing deals. They will also provide customer feedback to leadership and collaborate with research analysts to deliver value-added solutions to clients.
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The Database Support Engineer will manage post-sales onboarding, deployment, and long-term customer success for the Agentic Database. They will also provide technical support, troubleshoot production issues, and collaborate with sales and engineering teams to drive product adoption and roadmap improvements.
The Outcomes Architect will own the end-to-end customer lifecycle, defining success criteria and driving measurable pipeline and ROI through AI agent implementation. They will design and tune agent behavior, integrate technical stacks, and provide strategic recommendations to marketing leaders.
The Senior Product Marketing Manager will act as the bridge between product, marketing, and sales teams to create effective field-ready messaging and content. They will lead launch readiness, develop sales enablement materials, and gather field insights to refine product positioning and strategy.
Perform structured data analyses to extract actionable insights and solve complex customer problems. Collaborate cross-functionally to develop testable hypotheses and translate analytical workflows into modular, reusable components.
The Account Manager will lead medical affairs and publications accounts, serving as the primary client contact and ensuring high-quality program delivery. They are responsible for managing project budgets, timelines, and cross-functional collaboration to drive operational excellence and organic account growth.
The Strategy Implementation Manager will translate enterprise-level strategic imperatives into coordinated, actionable operations across the company. They will partner with functional and business group leaders to drive execution, manage cross-functional dependencies, and ensure strategic alignment.
The Senior Account Director will provide strategic and operational leadership across a portfolio of medical affairs and publication accounts. They are responsible for managing client relationships, overseeing financial performance, and leading cross-functional teams to deliver high-quality medical communications.
The Member Services Supervisor will lead and coach a remote team of associates to deliver exceptional member experiences through data-driven feedback and hands-on support. The role also involves managing administrative tasks, supporting operational improvements, and acting as a final point of escalation for complex member issues.
The CRM Specialist will manage the end-to-end execution of email, push, and SMS campaigns, including HTML coding and deployment. They will also contribute to the A/B testing roadmap and analyze campaign performance to drive data-informed marketing decisions.
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The Telephonic Care Navigator conducts outreach to members to educate them on care gaps, schedule appointments, and connect them with community resources. They are responsible for maintaining accurate health information records while meeting quality and performance metrics.
The Area Sales Director leads the regional Enterprise sales strategy to drive new business growth and account expansion across the Southwest. They are responsible for managing a team of account executives, achieving annual revenue targets, and cultivating relationships with C-suite stakeholders.
The Product Manager II serves as the product owner for a delivery team, defining product objectives, roadmap recommendations, and outcome measures. They lead customer discovery and market research to translate complex business and clinical needs into prioritized product requirements.
The Senior Change Management Consultant will lead change management workstreams on complex client engagements, developing strategies to drive adoption and minimize resistance. They will also act as a trusted advisor to senior executives while mentoring junior staff and contributing to the firm's internal methodology development.
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