Browse and apply for latest Remote Customer Success Jobs and work remotely as a Customer Success Representative for Manager, Senior, Mid-Senior and Junior roles full-time, part-time,contract or freelance. Work from home or any place around the world.
Trusted by 200,000+ remote workers worldwide.
Manage high-value SLED accounts as a trusted advisor to drive value realization, retention, and growth. Coordinate cross-functionally with Product, Engineering, and Legal teams to ensure successful onboarding and alignment with public sector mission goals.
Serve as the technical advisor and strategic owner for enterprise accounts to drive adoption and commercial growth. You will manage the full customer lifecycle, from onboarding and technical enablement to identifying expansion opportunities.
Lead and rebuild the Customer Success function into a commercially sharp, growth-oriented team that acts as a strategic partner to managed customers. Develop the CS operating system, including customer tiers, health signals, and scalable playbooks to drive product adoption and revenue expansion.
Act as a trusted advisor to enterprise leaders to maximize their investment in Backstory and achieve measurable business outcomes. Manage a $5M+ book of business focusing on customer retention, adoption, and growth through strategic success plans.
Build and nurture outcome-based relationships with named APAC accounts to drive customer satisfaction, retention, and revenue growth. Act as the voice of the customer to the product team to help shape the product roadmap through synthesized feedback.
We watch for new "customer success" jobs and email you the matches. Free. Unsubscribe in one click.
Manage a portfolio of SMB or mid-market clients through the entire customer lifecycle to ensure satisfaction, retention, and growth. Collaborate with cross-functional teams to improve processes and communicate customer feedback to shape the product roadmap.
Manage a portfolio of large enterprise accounts to drive adoption, retention, and net revenue expansion. Partner with C-suite stakeholders to deliver measurable outcomes and collaborate with internal teams to influence the product roadmap.
The Customer Success Manager is responsible for maintaining strong client relationships to drive product adoption, retention, and growth. Key duties include conducting Quarterly Business Reviews, monitoring customer health, and acting as the voice of the customer to influence the product roadmap.
The Associate supports Marketplace providers by managing listings, resolving inquiries, and ensuring a positive customer experience. They partner with Sales and Support teams to drive provider engagement and mitigate attrition.
Manage a portfolio of customers to drive account growth, retention, and maximize lifetime value. Act as a customer advocate by surfacing feedback to product teams and improving engagement processes.
Act as a strategic partner for B2B clients to ensure legal compliance in health and occupational safety while driving growth through up-selling and cross-selling. Coordinate between internal medical and safety experts to ensure seamless service delivery and manage client onboarding and performance metrics.
Execute operational activities to support Customer Success, including price quote reviews and account assignments. Identify process improvements to increase efficiency and provide internal end-user support for success tools.
Lead and grow a high-performing community of trade business owners by facilitating meaningful conversations and providing expert business feedback. Own the overall health, engagement, and retention of the membership while running live Q&A coaching sessions.
Lead the rollout and adoption of AI solutions for insurance clients, focusing on Anti-Fraud, Claims, and Underwriting departments. Drive client retention and growth by measuring success criteria and acting as the voice of the customer to improve product functionality.
Manage and grow revenue within strategic enterprise accounts in the Technology Vertical through the development of strategic account plans. Coordinate with internal cross-functional teams to ensure service levels are maintained and deliver quarterly business reviews to clients.
Lead and mentor a team of Customer Success Managers to drive product adoption, protect gross retention, and grow accounts through upsell and cross-sell. Act as a customer champion and first point of escalation for renewal risks and expansion opportunities within the Corp IT customer base.
The role involves orchestrating the end-to-end rollout of AI smart glasses for industrial field-service companies, from initial use case mapping to full deployment. You will act as the primary link between the customer's operational leads and the internal product team to drive business value and product improvement.
We watch for new "customer success" jobs and email you the matches. Free. Unsubscribe in one click.
Manage a portfolio of key account accounting firms to maximize software adoption, satisfaction, and retention. Establish governance structures and execute data-driven adoption plans for both firm employees and their clients.
Manage a portfolio of key account accounting firms to maximize adoption, satisfaction, and retention of the Pennylane platform. Establish governance structures and execute data-driven adoption plans for both firm employees and their clients.
Lead and mentor a team of Customer Success Managers to drive account health, software adoption, and customer retention across the EMEA region. Collaborate with cross-functional teams like Product and Engineering to align customer outcomes with GitLab's strategic goals.
Manage a portfolio of enterprise customers to drive adoption, retention, and growth while acting as a trusted advisor. Partner with internal Product and Engineering teams to advocate for customer needs and optimize payment performance.
Manage a portfolio of mid-market Credit Union accounts, overseeing both executive onboarding and long-term post-implementation success. Drive product adoption, deliver measurable business value through strategic reviews, and identify expansion opportunities to grow account ARR.
Manage a portfolio of enterprise SaaS customers to optimize their supply chain performance through data-driven insights. Guide customers through the entire lifecycle from onboarding to continuous optimization while collaborating with internal product teams.
As a Customer Success Consultant, you will collaborate with universities and educational institutions to implement digital platforms successfully. You will act as the primary point of contact for account management and drive engagement with the platforms to enhance learning outcomes.
Drive customer adoption, value realization, and retention for commercial and mid-market customers using a mix of personalized and scalable digital strategies. Lead customer escalations and deliver technical enablement through webinars, office hours, and self-service resources.
Manage a book of strategic accounts to drive platform adoption, retention, and revenue growth through renewals and upselling. Act as a trusted advisor and subject matter expert to help clients optimize their partner marketing programs.
We watch for new "customer success" jobs and email you the matches. Free. Unsubscribe in one click.
Manage a portfolio of restaurant customers to drive long-term relationships, product adoption, and business growth. Oversee the post-sale lifecycle by identifying cross-sell opportunities and mitigating churn through proactive engagement.
Manage a portfolio of French and UK clients to drive platform adoption through onboarding and best-practice guidance. Own client retention and engagement while collaborating with Account Managers to identify expansion opportunities.
Manage a portfolio of clients to ensure they maximize value from HubSpot's CRM, marketing, sales, and service tools. Act as the primary contact to guide clients through onboarding, provide ongoing training, and identify growth opportunities.
Lead the onboarding and implementation process for new mid-market and enterprise clients to ensure successful adoption of the BIS Safety Software platform. Deliver tailored training sessions, configure client environments, and manage project timelines to drive long-term client success.
Stop the endless job search. Our AI finds and applies to the best jobs for you.
Everything you need to know about remote work
