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Manage a portfolio of 10-20 enterprise retail accounts to drive value, retention, and growth through strategic planning and QBRs. Partner with Account Executives to identify expansion opportunities and ensure successful renewals while providing industry feedback to drive product innovation.
The Customer Success Manager will own the relationship with UK customers, acting as a strategic partner to ensure they maximize the value of the Micad platform. They will conduct regular performance assessments and collaborate cross-functionally to drive customer retention and product improvements.
The Senior Customer Success Engineer serves as a trusted technical advisor, managing a portfolio of strategic accounts to drive product adoption, resilience, and business outcomes. They are responsible for developing tailored success plans, conducting health assessments, and facilitating recovery simulations to ensure customer value and retention.
The Senior Customer Success Engineer serves as a trusted technical advisor for strategic enterprise accounts, managing the full customer lifecycle from activation to renewal. You will develop tailored success plans, conduct health assessments, and drive technical adoption to ensure customers achieve measurable business outcomes.
The Director of Customer Success will lead, coach, and develop the Customer Success, Implementation, and Operations teams to drive customer adoption and value realization. They will also partner with executive leadership to advance the use of AI and automation to improve team efficiency and customer outcomes.
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The Customer Success Manager will manage a portfolio of restaurant clients to drive product adoption, ensure contract renewals, and identify expansion opportunities. They will act as the primary point of contact to help operators achieve measurable business outcomes through the platform.
The Customer Success Manager will own the health, retention, and growth of the customer base within the MENA region. Responsibilities include managing renewals, driving account expansion, onboarding new clients, and providing technical support for identity verification solutions.
The Customer Success Manager will act as the primary advocate for customers, driving value realization and product adoption through strategic success planning. They are responsible for managing retention, identifying upsell opportunities, and leading executive business reviews with key stakeholders.
Manage a portfolio of 150+ clients to ensure product adoption, customer satisfaction, and long-term retention. Proactively identify growth opportunities through upsells and cross-sells while acting as the primary point of contact for issue resolution.
The Customer Success Manager will own the retention, health, and growth of the customer base across North America and LATAM. Responsibilities include managing renewals, driving account expansion, onboarding new clients, and providing technical enablement for identity verification solutions.
You will lead software rollouts and manage strategic enterprise accounts to ensure measurable customer value realization. You will collaborate cross-functionally with internal teams and senior stakeholders to drive product adoption and account growth.
Manage a portfolio of accounts to ensure high customer satisfaction, retention, and growth. Lead strategic check-ins and QBRs while acting as the voice of the customer to influence product development.
Manage a portfolio of accounts to ensure high customer satisfaction, retention, and growth through strategic success plans. Act as a trusted advisor and the voice of the customer internally to influence product development and roadmap decisions.
The Customer Success Manager will act as a strategic partner for a portfolio of 60 French SaaS accounts, focusing on product adoption, retention, and expansion. They will also provide marketing advisory for WhatsApp campaigns, lead onboarding sessions, and monitor performance metrics to drive growth.
The Customer Success Manager will manage the customer onboarding process and drive product adoption, loyalty, and expansion. They will also conduct growth initiatives and Quarterly Business Reviews while acting as a technical advisor to executive stakeholders.
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The Customer Success Manager will manage client relationships post-onboarding to ensure measurable value and product adoption. They will collaborate cross-functionally to support renewals, identify growth opportunities, and resolve customer needs.
You will build and lead a high-caliber team of Enterprise Customer Success Managers to drive adoption, value realization, and growth for strategic financial services clients. Additionally, you will design engagement playbooks, manage executive relationships, and collaborate cross-functionally to influence the product roadmap.
The Principal Customer Success Manager serves as a strategic advisor to complex enterprise customers, owning the end-to-end relationship to drive adoption, retention, and growth. They lead cross-functional initiatives and executive business reviews to ensure customers realize measurable business value from H1's platform.
The Customer Success Manager serves as the principal point of contact for enterprise customers, driving strategic partnerships and ensuring successful solution adoption. They oversee the complete customer journey, manage complex projects, and proactively identify growth and retention opportunities.
The Senior Customer Success Manager will manage enterprise client relationships, acting as a trusted advisor to drive adoption and measurable business outcomes. They will collaborate cross-functionally to monitor account health, identify growth opportunities, and deliver strategic business reviews.
The Enablement Manager develops and implements training programs, resources, and tools to empower customer-facing teams. They also lead strategic initiatives and business process improvements to foster cross-functional collaboration and drive revenue growth.
The Senior Customer Success Manager will independently manage a portfolio of enterprise accounts, driving growth and executing strategic account plans. They will act as a primary liaison between clients and internal product teams to shape the roadmap and resolve complex technical issues.
The Associate will manage high-volume customer communications and maintain strong relationships throughout the customer lifecycle. They are responsible for conducting health checks, tracking feedback, and resolving customer concerns to ensure satisfaction.
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The Enterprise Customer Success Manager is responsible for driving long-term customer value, adoption, and retention for MariaDB solutions. They act as a primary point of contact for escalations and collaborate with cross-functional teams to ensure customers achieve their business goals.
The Customer Success Manager will own a portfolio of accounts to ensure value realization, platform adoption, and customer retention. They will also build strategic relationships, guide customers through AI and automation roadmaps, and drive revenue growth.
The Customer Success Partner serves as the primary virtual point of contact for assigned accounts, managing orders and providing proactive support. They are responsible for building strong customer relationships, driving retention, and ensuring seamless communication regarding products and company initiatives.
The Scaled Customer Success Manager will manage a high-volume portfolio of SMB accounts to drive product adoption, customer outcomes, and retention. They will execute digital-first engagement models, including automated onboarding, training, and proactive renewal strategies.
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