Remote Customer Success Jobs

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Remote Customer Success Jobs (1,759)

Search = customer success
First Advantage is hiring for remote Customer Success Director, Transportation Vertical (US Remote)

Customer Success Director, Transportation Vertical (US Remote)

First Advantage · Full Time · 14 Weeks Ago
First Advantage
🌎 United States πŸ’΅ $90000 - $110K per year ⭐ 10+ yrs exp πŸ’Ό Sales Customer Success Director
This consultative sales and enterprise account management position focuses on growing revenue within strategic accounts in the Transportation Vertical by developing strategic account plans and ensuring the penetration of First Advantage solutions. Responsibilities include coordinating with clients and internal teams to maintain service levels, tracking revenue trends, and delivering quarterly and annual client business reviews.
First Advantage is hiring for remote Customer Success Director, Staffing Vertical  (US Remote)

Customer Success Director, Staffing Vertical (US Remote)

First Advantage · Full Time · 14 Weeks Ago
First Advantage
🌎 United States πŸ’΅ $90000 - $110K per year ⭐ 5-10 yrs exp πŸ’Ό Sales Customer Success Director
This role focuses on enterprise-level account management within the Staffing Vertical to grow revenue in strategic accounts through sales of First Advantage products and solutions. Responsibilities include developing strategic account plans, maintaining base revenue, coordinating service levels, and managing cross-functional resources to drive solution penetration.

Customer Success Director

Revionics, an Aptos Company · Full Time · 14 Weeks Ago
Revionics, an Aptos Company
🌎 United Kingdom ⭐ 10+ yrs exp πŸ’Ό Sales Customer Success Director
The Director of Customer Success Sales for EMEA will own the strategic success, retention, and expansion of enterprise retail customers across Europe, the Middle East, and Africa, serving as an executive partner to senior commercial leaders. Key duties include driving measurable financial outcomes, managing multi-year renewals, ensuring executive alignment, and identifying expansion opportunities across the pricing lifecycle.
Cyara is hiring for remote Senior Customer Success Manager (East)

Senior Customer Success Manager (East)

Cyara · Full Time · 15 Weeks Ago
Cyara
🌎 United States πŸ’΅ $110K - $135K per year ⭐ 5-10 yrs exp πŸ’Ό Sales Customer Success Manager
The Senior Customer Success Manager will own customer outcomes, ensuring clients maximize value from Cyara's solutions by articulating measurable ROI to stakeholders and negotiating long-term renewals with revenue uplift. This role involves acting as a program manager throughout the customer journey, understanding pain points, building adoption plans, and serving as a technical bridge between various organizational levels.
Tonkean is hiring for remote Customer Success Manager

Customer Success Manager

Tonkean · Full Time · 15 Weeks Ago
Tonkean
🌎 United States πŸ’΅ $145K - $165K per year ⭐ 5-10 yrs exp πŸ’Ό Sales Customer Success Manager
The role involves driving adoption, retention, and expansion within a portfolio of enterprise customers, ensuring long-term partnership and measurable business impact through lifecycle management and proactive engagement strategies. Responsibilities also include partnering with Sales, serving as the voice of the customer to the product team, and building engagement models to ensure customer delight.

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Manager, Customer Success (Scribe)

ModMed · Full Time · 15 Weeks Ago
ModMed
🌎 United States ⭐ 2-5 yrs exp πŸ’Ό Sales
The Manager will lead a team of Customer Success Managers focused on driving adoption, mitigating risk, and identifying upsell opportunities for the AI-powered clinical documentation solution, MedMed Scribe. This role involves designing and executing strategies to optimize the customer success journey, managing KPIs, and coaching team members to achieve success and development goals.
Expanding Circle Ltd is hiring for remote Customer Success Manager (United Kingdom)

Customer Success Manager (United Kingdom)

Expanding Circle Ltd · Full Time · 15 Weeks Ago
Expanding Circle Ltd
🌎 United Kingdom ⭐ 2-5 yrs exp πŸ’Ό Sales Customer Success Manager
The Customer Success Manager will manage a portfolio of enterprise accounts, focusing on driving product adoption, monitoring health scores, leading renewals, and ensuring customers achieve measurable value from the sustainability SaaS platform. This role also involves contributing to building scalable customer success processes and improving the AI-driven support ecosystem.

Customer Success Manager

Arcana Analytics · Full Time · 15 Weeks Ago
Arcana Analytics
🌎 United States ⭐ 5-10 yrs exp πŸ’Ό Sales Customer Success Manager
The Customer Success Manager will proactively engage with clients to help them navigate the platform, optimize workflows, and achieve business objectives by translating financial insights into actionable strategies. Key duties include providing prompt customer support via email and chat, collaborating across departments, and resolving client issues professionally.
Cyera is hiring for remote Senior Customer Success Engineer - DACH

Senior Customer Success Engineer - DACH

Cyera · Full Time · 15 Weeks Ago
Cyera
🌎 Germany πŸ’΅ €170K - €200K per year ⭐ 10+ yrs exp πŸ’Ό Software Development Customer Success Engineer
The Customer Success Engineer will serve as the primary technical expert on the Cyera Platform, driving customer adoption through onboarding and training, and designing customized use cases based on client needs. They will proactively ensure customers maximize their return on investment, act as a leader for ongoing engagement, and advocate for customer feedback to influence the product roadmap.
Vetcove is hiring for remote Customer Success Manager

Customer Success Manager

Vetcove · Full Time · 15 Weeks Ago
Vetcove
🌎 United States πŸ’΅ $80000 - $150K per year ⭐ 2-5 yrs exp πŸ’Ό Sales Customer Success Manager
The Customer Success Manager will be responsible for developing, maintaining, and growing relationships with key veterinary hospital consolidators, serving as the primary point of contact for corporate partners. This role involves designing the corporate accounts strategy, proving customer value through reviews, and establishing an effective feedback loop for product development.
ServiceTitan is hiring for remote Customer Success Manager

Customer Success Manager

ServiceTitan · Full Time · 15 Weeks Ago
ServiceTitan
🌎 Canada πŸ’΅ 53900 - 80900 per year ⭐ 2-5 yrs exp πŸ’Ό Sales Customer Success Manager
The Customer Success Manager will act as the preferred point of contact for approximately 100 assigned accounts, focusing on building strong relationships and guiding customers to maximize their business results using the ServiceTitan platform. Key activities include driving value, managing customer health, mitigating churn risk, and engaging proactively and reactively to ensure customer success and retention.
ServiceTitan is hiring for remote Customer Success Manager

Customer Success Manager

ServiceTitan · Full Time · 15 Weeks Ago
ServiceTitan
🌎 Armenia, United States πŸ’΅ $59000 - $78900 per year ⭐ 2-5 yrs exp πŸ’Ό Sales Customer Success Manager
The Customer Success Manager will act as the preferred point of contact for approximately 100 assigned accounts, focusing on building strong relationships and guiding customers to maximize their business results using the ServiceTitan platform. Key activities include proactive and reactive engagement, driving value realization, mitigating churn risk, and monitoring gross revenue retention.
riverside.fm is hiring for remote Mid-Market Customer Success Manager

Mid-Market Customer Success Manager

riverside.fm · · 15 Weeks Ago
riverside.fm
🌎 Canada ⭐ 2-5 yrs exp πŸ’Ό Sales Customer Success Manager
The role involves managing a portfolio of SMB customers, acting as a strategic partner to drive adoption, ensure retention, and identify expansion opportunities through regular business reviews and high-impact conversations. The manager will also collaborate cross-functionally with Product and Marketing to influence the roadmap as the voice of the customer.
3Play Media is hiring for remote Customer Success Manager - Localization

Customer Success Manager - Localization 206 APPLICANTS

3Play Media · · 15 Weeks Ago
3Play Media
🌎 Worldwide ⭐ 2-5 yrs exp πŸ’Ό Sales Customer Success Manager
Establish strong customer relationships by understanding their global audience strategy and localization requirements, tailoring products like translation and dubbing to drive measurable value. Responsibilities also include onboarding customers, providing proactive support, managing content requests across locales, and advocating for customer needs internally.

Customer Success Consultant

Harris Computer · · 15 Weeks Ago
Harris Computer
🌎 United States ⭐ 2-5 yrs exp πŸ’Ό Sales
The role involves developing and executing go-to-market strategies, driving new business through prospecting, and managing partner onboarding, implementation, and renewals. Responsibilities also include leading cross-functional teams to analyze usage trends and delivering necessary training and knowledge resources.
NICE is hiring for remote Technical Customer Success Manager

Technical Customer Success Manager

NICE · · 15 Weeks Ago
NICE
🌎 United States ⭐ 2-5 yrs exp πŸ’Ό Sales Customer Success Manager
This role supports Customer Success Managers by acting as a shared technical resource, providing deep expertise across enterprise accounts on platform usage, solution design, and best practices for conversational AI solutions. The specialist will advise on technical topics, serve as an escalation point for complex questions, and help customers optimize their AI deployments.

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First Advantage is hiring for remote Customer Success Director (Staffing Vertical)

Customer Success Director (Staffing Vertical)

First Advantage · · 15 Weeks Ago
First Advantage
🌎 United States πŸ’΅ $90000 - $110K per year ⭐ 5-10 yrs exp πŸ’Ό Sales Customer Success Director
This role involves managing enterprise-level accounts within the Staffing Vertical to grow revenue through the sale of First Advantage products and solutions via strategic account planning and resource deployment. Responsibilities include maintaining existing revenue, coordinating service levels with clients and operations, and preparing detailed client business reviews.
Reflow is hiring for remote Customer Success Manager

Customer Success Manager

Reflow · · 15 Weeks Ago
Reflow
🌎 United States πŸ’΅ $80000 - $240K per year ⭐ 2-5 yrs exp πŸ’Ό Sales Customer Success Manager
The role involves owning the entire customer journey, from setup and onboarding to driving adoption, retention, and growth, while also shortening the time-to-value for new partners. This includes capturing and structuring customer feedback to influence product decisions and assisting with contract processes.

Remote Customer Success Representative

Triptasticadventures · · 15 Weeks Ago
Triptasticadventures
🌎 United States ⭐ 0-2 yrs exp πŸ’Ό Sales
The representative will assist clients by coordinating personalized service arrangements, including accommodations, activities, and transportation, while confirming reservations and ensuring accuracy of details. Key duties also involve providing professional communication via email and phone, supporting modifications, and maintaining accurate documentation.
1Password is hiring for remote Senior Customer Success Manager, Commercial

Senior Customer Success Manager, Commercial

1Password · · 15 Weeks Ago
1Password
🌎 Canada, United States πŸ’΅ $75000 - $105K per year ⭐ 5-10 yrs exp πŸ’Ό Sales Customer Success Manager
The Senior Customer Success Manager guides Mid Market Teams and Business customers through established best practices, acting as a customer champion to increase awareness of their needs and priorities. Key focus areas include customer retention, demonstrating investment value, and driving adoption goals through proactive and reactive engagement.
QA Wolf is hiring for remote Customer Success Manager

Customer Success Manager

QA Wolf · · 15 Weeks Ago
QA Wolf
🌎 United States πŸ’΅ $100K - $180K per year ⭐ 2-5 yrs exp πŸ’Ό Sales Customer Success Manager
The Customer Success Manager will manage a portfolio of 20–25 customers through onboarding, adoption, renewal, and expansion, serving as a trusted advisor on QA and automated testing best practices. This role involves owning forecasting, renewals, expansion opportunities, and delivering against Net and Gross Dollar Retention targets.
MongoDB is hiring for remote Senior Customer Success Manager - German Speaking

Senior Customer Success Manager - German Speaking

MongoDB · · 15 Weeks Ago
MongoDB
🌎 Germany ⭐ 5-10 yrs exp πŸ’Ό Sales Customer Success Manager
This role involves acting as a strategic advisor to customers on MongoDB best practices, optimizing their technical environment, and collecting feedback to inform internal teams like Product and Leadership. Key duties also include de-escalating critical customer issues, building and executing account growth plans, and leading in-person executive business reviews.
MongoDB is hiring for remote Senior Customer Success Manager - German Speaking

Senior Customer Success Manager - German Speaking

MongoDB · · 15 Weeks Ago
MongoDB
🌎 Germany ⭐ 5-10 yrs exp πŸ’Ό Sales Customer Success Manager
The manager will act as a strategic advisor, providing guidance on MongoDB best practices, running enablement sessions, and collecting customer feedback to inform internal teams like Product and Leadership. They will also de-escalate critical customer issues, build and execute account plans, and lead in-person executive business reviews.
MongoDB is hiring for remote Senior Customer Success Manager - German Speaking

Senior Customer Success Manager - German Speaking

MongoDB · · 15 Weeks Ago
MongoDB
🌎 Germany ⭐ 5-10 yrs exp πŸ’Ό Sales Customer Success Manager
The role involves acting as a strategic advisor to customers on MongoDB best practices, optimizing their technical environment, and collecting feedback to inform internal teams like Product and Leadership. Responsibilities also include resolving critical customer issues, building and executing account plans, and leading in-person executive business reviews.
MongoDB is hiring for remote Senior Customer Success Manager - German Speaking

Senior Customer Success Manager - German Speaking

MongoDB · · 15 Weeks Ago
MongoDB
🌎 Germany ⭐ 10+ yrs exp πŸ’Ό Sales Customer Success Manager
The role involves acting as a strategic advisor to customers on MongoDB best practices, optimizing their technical environment, and collecting feedback to inform internal teams like Product and Leadership. Responsibilities also include de-escalating critical customer issues, building and executing account plans, and leading executive business reviews.

New "customer success" jobs delivered to your inbox

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MongoDB is hiring for remote Senior Customer Success Manager - German Speaking

Senior Customer Success Manager - German Speaking

MongoDB · · 15 Weeks Ago
MongoDB
🌎 Germany ⭐ 5-10 yrs exp πŸ’Ό Sales Customer Success Manager
The role involves acting as a strategic advisor to customers on MongoDB best practices, optimizing their technical environment, and collecting feedback to inform internal product and go-to-market teams. Key duties also include de-escalating critical customer issues, building and executing account plans, and leading in-person executive business reviews.
Okendo is hiring for remote Customer Success Manager - Remote, Mexico

Customer Success Manager - Remote, Mexico

Okendo · · 16 Weeks Ago
Okendo
🌎 Mexico ⭐ 5-10 yrs exp πŸ’Ό Sales Customer Success Manager
The Customer Success Manager will own customer retention, maintain Net Retention Revenue, and proactively work on churn reduction strategies by defining and building retention playbooks. They will also act as a strategic partner to US-based merchants, managing their book of business, driving product adoption, and sourcing expansion opportunities for the Account Management team.
Okendo is hiring for remote Customer Success Manager - Remote, Colombia

Customer Success Manager - Remote, Colombia

Okendo · · 16 Weeks Ago
Okendo
🌎 Colombia ⭐ 5-10 yrs exp πŸ’Ό Sales Customer Success Manager
The Customer Success Manager will be responsible for delivering value and exceptional customer experience to US-based customers, owning customer retention, and actively pursuing expansion opportunities through constant value demonstration. They will manage an assigned book of business, adhere to operational standards, and collaborate across departments to ensure customer success and drive advocacy.
Okendo is hiring for remote Customer Success Manager - Remote, Brazil

Customer Success Manager - Remote, Brazil

Okendo · · 16 Weeks Ago
Okendo
🌎 Brazil ⭐ 5-10 yrs exp πŸ’Ό Sales Customer Success Manager
The Customer Success Manager will be responsible for delivering value and exceptional customer experience to US-based customers, owning customer retention, maintaining Net Retention Revenue, and actively pursuing retention and expansion opportunities through constant value demonstration. They will manage an assigned book of business, adhere to operational standards, and collaborate across departments like Support and Onboarding to ensure merchant success.

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